Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#11269163October 17, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 15 MPH, THE DRIVER'S SIDE AIR BAG POPPED WITHOUT WARNING. AFTER THE AIR BAG POPPED, THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO RICHARDSON CHRYSLER JEEP DODGE RAM (1321 N CENTRAL EXPY, RICHARDSON, TX 75080, 214-329-0862) AND WAS INFORMED THAT THERE WAS AN UNKNOWN TRANSMISSION RECALL ON THE VEHICLE, BUT NOTHING IN RELATION TO THE AIR BAGS. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258175September 25, 2019
SUSPENSION
BAD WOBBLE WHEN TRUCK GET TO 70.MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256090September 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED AND WAS TOWED TO STALLING DODGE (1245 38TH BLVD NE, CAIRO, GA). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251961August 28, 2019
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT A BRACKET WAS RUSTED AROUND THE FUEL TANK. THE FUEL TANK WAS BASICALLY AN INCH OFF THE GROUND WHILE DRIVING HOME ON A 500 MILE ROAD TRIP. THE CONTACT NOTICED THIS BECAUSE THE BRACKET DRAGGED ON THE GROUND AND CAUSED SPARKS. THE VEHICLE WAS TOWED ON A FLATBED TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 NJ-37 W, TOMS RIVER, NJ 08755, (732) 481-2586) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR STRAPS NEEDED TO BE REPLACED AT THE COST OF $1,600. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL BECAUSE THE VEHICLE WAS MADE OVERSEAS AND SHIPPED TO CANADA. THE FAILURE MILEAGE WAS 100,000.*DT *TR *DT*JB *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245888August 22, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 60 MPH, THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER WITHOUT WARNING. THE CONTACT MANAGED TO VEER THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. BILL LUKE CHRYSLER JEEP DODGE RAM (2425 W CAMELBACK RD, PHOENIX, AZ 85015) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244245August 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER'S SIDE OF THE MOTOR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM CLICK CHRYSLER DODGE RAM (LOCATED AT 850 W AUTO MALL DR, TUCSON, AZ 85705, (520) 292-3850) WHERE IT WAS DIAGNOSED THAT CYLINDER THREE MISFIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 91,000. *BF CONSUMER STATED THIS FAILURE IN THE MOTOR IS APPARENT IN MULTIPLE REPORTS ACROSS A MULTITUDE OF FORUMS. THE COLLAPSE OF LIFTERS IS A SEVERE SAFETY ISSUE AND CHRYSLER KNOWS IT! THEY REFUSE TO ACCEPT RESPONSIBILITY OVER THEIR KNOWN DEFECT! THESE MOTORS MUST BE CALLED FOR THE SAFETY OF ALL!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234957July 25, 2019
VEHICLE SPEED CONTROL
VEHICLE HAS PROBLEMS ACCELERATING. IT WILL HESITATE TO ACCELERATE WHEN NORMALLY PRESSING THE GAS PEDDLE. I HAVE TO FLOOR IT HEADING INTO FREEWAY ENTRANCES, UP HILLS OR PICKING UP SPEED OVER 40MPH. ONCE IT RESPONDS AFTER A COUPLE OF SECONDS IT OVER ACCELERATES JERKS AND BUCKLES THEN STRUGGLES TO KEEPS A STEADY SPEED. IT'S A DAILY SAFETY HAZARD MERGING INTO FREEWAYS COUSING OTHER DRIVERS TO SUDDENLY SLOW DOWN OR HAVE TO CHANGE LANES BECAUSE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233826July 22, 2019
ELECTRICAL SYSTEM
KEY FOB SWITCH SHUTS OFF DURY START UP AND DURING DRIVING.KILLING TRUCK.BEEN GOING ON FOR ABOUT A YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233161July 18, 2019
SERVICE BRAKES
WHILE IN MOTION MY FOOT BRAKE DOES NOT SEND ENOUGH VOLTAGE TO THE ELECTRIC BRAKES ON MY TOY HAULER 5TH WHEEL TRAILER. I HAVE TO USE THE HAND BRAKE LEVER TO SAFELY STOP THE TRAILER.. WHILE STOPPED MY FOOT BRAKE SENDS 3.4 VOLTS TO THE TRAILER WHILE THE HAND BRAKE SENDS 12 VOLTS (THE GAIN IS TURNED TO ITS HIGHEST). WITH THE IGNITION OFF, THE BRAKE LIGHTS ON THE TRUCK TO DO NOT ACTIVATE WITH THE FOOT BRAKE PEDAL. MY LOCAL RAM DEALER DOES NOT KNOW WHAT THE PROBLEM IS, NOR HAVE THEY HEARD FROM CHRYSLER. THE APPOINTMENT WIT THE RAM DEALER WAS ON JULY 10, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232708July 17, 2019
SERVICE BRAKES
BRAKE TRANSMISSION SHIFT INTERLOCK RECALL, NHTSA RECALL #17V-821, RECALL DATE 01/04/2018. I HAVE CONTACTED THE LOCAL DEALERSHIP-SERVICE DEPARTMENT ON NUMEROUS ATTEMPTS AND I AM BEING TOLD PARTS ARE NOT AVAILABLE AT THE TIME FOR SAID RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231928July 15, 2019
UNKNOWN OR OTHER
WHILE DRIVING VEHICLE LOSES TOTAL POWER CAUSING LOSS OF TOTAL CONTROL OF THE VEHICLE. AS I WAS ROUDING A CURVE VEHICLE LOSS TOTAL POWER CAUSING ME TO LOSE TOTAL CONTROL OF VEHICLE IN RETURN CAUSIN ME TO HIT A BANK AND FLIP UPSIDE DOWN ON STREET. VEHICLE WOULD LOSE TOTAL POWER AT ANY GIVEN TIME WITH NO EXPLANATION. VEHICLE LOSS TOTAL POWER NUMEROUS TIMES ALMOST CAUSING NUMEROUS ACCIDENTS.*DT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11230954July 11, 2019
ELECTRICAL SYSTEM
MY IGNITION SWITCH FAILED YESTERDAY (7/10/2019) WHILE DRIVING,I WAS DOING 50 MPH IN A MODERATE CURVE WHEN IT FAILED LEAVING ME WITH NO POWER STEERING OR ANTI-LOCK BRAKES I SLAMMED THE BRAKES ON WHICH PUT ME INTO A 180 DEGREE SPIN WINDING UP IN THE OTHER LANE FACING WHERE I CAME FROM WHEN THE SWITCH FAILED IT WAS LIKE SOMEONE SHUT THE TRUCK OFF!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230986July 11, 2019
ENGINE
LOUD TICKING NOISE CAUSED BY LIFTER/CAMSHAFT MALFUNCTION. TRUCK LOSES POWER. WHILE DRIVING ON HIGHWAY, TRUCK STARTED MISFIRING (CYLINDER 3). HAD TO PUT ON HAZARD FLASHERS AND DRIVE AT SEVERELY REDUCED SPEEDS FOR 125 MILES TO GET HOME. THIS IS A MAJOR PROBLEM WITH THE HEMI ENGINE. CANNOT GET LIFTERS DUE TO SUPPLY AND DEMAND ISSUES. IF YOU CAN FIND LIFTERS, THE PRICES ARE OUTRAGEOUS. DODGE DEALER.STATES THERE ARE MORE THAN 10,000 LIFTERS ON BACK ORDER. PLEASE, PLEASE, PLEASE INVESTIGATE. WE MAY HAVE TO LET OUR TRUCK GO BACK TO THE BANK AS WE CANNOT DRIVE IT BUT STILL OWE 20K!!! PLEASE FOR THE SAKE OF THOUSANDS OF AFFECTED DODGE OWNERS, DO SOMETHING!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230654July 10, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 RAM 1500. THE VEHICLE FAILED TO RESPOND AT AN INTERSECTION WHEN ACCELERATOR PEDAL WAS DEPRESSED WAS ALMOST INVOLVED IN A COLLISION WHILE ATTEMPTING TO MAKE A TURN AT A TRAFFIC LIGHT THE COMPLAINANT BELIEVES THE PCM SOFTWARE NEEDS TO BE UPDATED/FLASHED THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER MANUFACTURER'S RECALL CAMPAIGN NUMBER: V08 HOWEVER, SINCE THE REPAIR WAS PERFORMED THE CONTACT HAS NOTICED A HESITATION IN VEHICLE RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH LOCATED AT 6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 282-1545, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE. THE CONTACT WAS ALSO INFORMED THAT THERE WAS CURRENTLY NO UPDATED SOFTWARE FOR THE ENGINE CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. PIIR=Y. AH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230566July 9, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 70 MPH, THE CONTACT SMELLED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE HOME AND PARK THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE COMING FROM THE ALTERNATOR. THE CONTACT ALSO NOTICED THAT THE BATTERY CABLES WERE OVERHEATED. THE CONTACT DISCONNECTED THE BATTERY CABLE WIRES, WHICH CAUSED THE SMOKE TO STOP. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE CONTACT CALLED ALLEN SAMUELS CHRYSLER DODGE JEEP RAM WACO (LOCATED AT 201 W LOOP 340, WACO, TX 76712, (254) 848-6200) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229119July 3, 2019
POWER TRAIN
I JUST PURCHASED A USED DODGE RAM 1500 HEMI, AND DEALER FIXED 2 OPEN RECALLS AT THE TIME. THERE WAS A SLIGHT NOISE UNDER THE HOOD AT TEST DRIVE AND THEY TOOK IT ONTO THEIR SHOP AND SAID THEY REPLACED SOMETHING, NOT SURE WHAT THEY SAID. BUT NOISE WAS REDUCED. I TOOK CAR FOR A DRIVE ACROSS COUNTRY AND WHEN I GOT TO MY DESTINATION MY CHECK ENGINE LIGHT CAME ON. I GOT THE COMPUTER READING TO FIND OUT IT WAS A CYLINDER 2 MISFIRE. THAT SHOP SAID IT COULD BE FROM A NUMBER OF THINGS, BUT THEY WERE NOT A SERVICE SHOP TO DO A DEEPER ANALYSIS. I THEN TOOK IT TO A SHOP THAT DID A FULL DIAGNOSTIC OF THE TRUCK . THEIR FINDINGS WERE REVEALED THAT THE COMPUTER WAS GIVING A CYLINDER 2 MISFIRE READING BUT THE PROBLEM WAS IN THE ENGINE. THEY WENT ON TO TELL ME THAT THEY HAVE BEEN SEEING THE SAME PROBLEM IN MANY OF THE DODGE 1500. WHEN THEY CALLED TO GET PRICES ON THE USED RECONDITIONED ENGINE, THEY WERE TOLD THAT, THERE ARE IS AN HUGE BACK ORDER FOR DODGE 1500 HEMI ENGINE DUE TO MANY PEOPLE ACROSS THE COUNTRY HAVING THIS SAME PROBLEM ( CYLINDER 2 OR CYLINDER 8 MISFIRE) THIS IS DEFINITELY A TREND GOING ON WITH THIS MAKE VEHICLE. WITH THIS PROBLEM , VEHICLE LOOSES POWER AND OF COARSE THE SLIGHT HESITATION IN THE ENGINE. YOU CAN HEAR THE MISFIRING AND COULD FEEL IT WHEN I ACCELERATE ON THE ROAD AND HIGHWAY. WHEN ENTERING A HIGHWAY , IT IS VERY DANGEROUS DUE TO NOT BEING ABLE TO ACCELERATE ENOUGH TO AVOID ONCOMING VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229351July 3, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TRUCK SHUTS OFF AT RANDOM AT VARIOUS SPEEDS AND AFTER COASTING WILL START ITSELF UP AGAIN. THROWS EVERY LIGHT ON THE DASH ON INCLUDING TRAILER BRAKE MALFUNCTION BUT THROWS NO ECM CODES. I'M PRETTY SURE IT HAS TO DO WITH THE KEY FOB/STARTER RELAY RECOGNIZING THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228648July 1, 2019
ENGINE
2012 DODGE RAM 1500 SPORT 5.7 HEMI 73000 MILES AND WITHOUT WARNING WHILE DRIVING THE VALVE SPRING BREAKS DID NOT EVEN GENERATE A CHECK ENGINE LIGHT COME TO FIND OUT THAT SEVERAL OTHER RAM HEMI OWNERS HAVE HAD THE SAM ISSUE AND DODGE APPARENTLY IS AWARE OF THIS AND WILL NOT!!!!!!!!!!!! STAND BEHIND THEIR PRODUCT SO I WILL NEVER!!!!!!!!!!!!!!!!!!!!!!!!!!! OWN OR RECOMMEND TO ANYONE I KNOW TO OWN ONE OF THESE P.O.S. RAMS NOT WORTH THE MONEY OR THE TROUBLE!!!!!!!!!!!!!!!!!! DODGE SHOULD BE SUED AND THEY SHOULD BE ASHAMED OF THE THIER LACK OF CUSTOMER CARE!!!!!!!!!!!! I CONTACTED THE DODGE HQ AND WAS TOLD THAT I WOULD RECEIVE A FOLLOW-UP PHONE CALL WITHIN 24 HRS GOT NOTHING AGAIN THEY DON'T CARE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221785June 21, 2019
SERVICE BRAKES
WHEN STEPPING ON THE BRAKES WHILE PULLING MY 40 FT TOY HAULER POWER IS NOT BEING SUPPLIED TO THE ELECTRIC BRAKES. IF THE ELECTRIC BRAKES ARE APPLIED BY HAND THEN POWER IS SUPPLIED. ALSO, THE BRAKE LIGHTS TO DO NOT COME ON ON THE TRUCK WHEN THE FOOT BRAKE IS APPLIED UNLESS THE ENGINE IS RUNNING. THIS TRUCK HAS THE FACTORY INSTALLED INTEGRATED BRAKE CONTROLLER. THE FUSE FOR FEEDING POWER TO THE TRAILER BRAKE IS GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220183June 14, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 RAM 5500. WHILE PERFORMING MAINTENANCE ON THE VEHICLE, THE CONTACT NOTICED THAT THE FRAME WAS CRACKED IN THE REAR ON BOTH SIDES NEAR THE REAR WHEELS. THE VEHICLE WAS TAKEN TO WICKSTROM CHRYSLER JEEP DODGE RAM (LOCATED AT 660 W NORTHWEST HWY, BARRINGTON, IL 60010, (847) 382-5400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER TOOK PICTURES OF THE FAILURE AND SENT IT TO THEIR CORPORATE OFFICE. THE CONTACT TOOK THE VEHICLE TO A WELDING SHOP AND WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 58372436. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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