Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10455464April 17, 2012
STRUCTURE:BODY
DASHBOARD IS CRACKING IN SEVERAL PLACES AND FALLING APART. I TOOK THE DASH COVER OFF TO GLUE IT BACK TOGETHER AND SEEN THAT THE DASH BODY IS ALSO CRACKING, AFTER GLUING THE TOP DASHBOARD BACK TOGETHER, LESS THAN A MONTH LATER CRACKS APPEARED NEXT TO THE CRACKS THAT I GLUED TOGETHER. IT IS ONLY A MATTER OF TIME BEFORE THE DASH BODY COLLAPSES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455382April 16, 2012
STRUCTURE:BODY
THE DASHBOARD IN THE 2002 DODGE RAM 1500 HAS MULTIPLE CRACKS AND PIECES ARE FALLING INTO THE A/C VENTS AND THE FIREWALL. THERE ARE MANY SHARP EDGES AND LOOSE BROKEN PIECES AND I'M AFRAID IF THERE IS AN ACCIDENT THERE COULD BE FRAGMENTS THAT BREAK APART AND COULD POTENTIALLY CAUSE EYE DAMAGE OR SEVERE LACERATIONS. PLEASE ADDRESS THIS ISSUE WITH DODGE AS I HAVE FOUND MULTIPLE COMPLAINTS FROM NUMEROUS OWNERS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454721April 10, 2012
ENGINE AND ENGINE COOLING
MY 2002 RAM VAN 1500 6 CYL ENGINE FAILED STATE REQUIRED SMOG CHECK. THE CHECK ENGINE LIGHT WENT ON PRIOR TO THIS. THE SMOG REPORT SHOWED 3 CYLINDERS OUT OF 6 WERE MISFIRING. THE DIAGNOSIS WAS DAMAGED VALVES AND LOST COMPRESSION. AFTER THE MECHANIC OPENED THE ENGINE HE FOUND BOTH HEADS TO BE CRACKED. HE ALSO FOUND PROBLEMS WITH THE WATER PUMP AND RADIATOR. THE TOTAL COST OF REPAIR WAS $3100. AFTER FURTHER INVESTIGATION I FOUND OUT THAT THERE ARE THOUSANDS OF 1500 ENGINES THAT FAILED FOR THE SAME REASON. AS WITH THE OTHER OWNERS I CHANGED MY OIL AT REGULAR INTERVALS AND MAINTAINED THE VEHICLE PROPERLY. I HAD A 1997 1500 IN WHICH THE SAME THING HAPPENED. DODGE DENIES RESPONSIBILITY AND BLAMES THE SLUDGE BUILD UP ON POOR MAINTENANCE. SINCE IT WAS NO LONGER UNDER WARRANTY I WAS FORCED TO REPAIR IT. THERE SHOULD BE A NATIONAL RECALL OF THIS VEHICLE'S ENGINE AND I SHOULD GET REIMBURSED BY DODGE FOR THE REPAIRS. I UNFORTUNATELY DIDN'T HAVE A CHOICE BUT TO REPAIR THE ENGINE BUT FEAR THAT THE DESIGN DEFECT WILL RESULT IN SUBSEQUENT FAILURE OF THE SAME NATURE. DODGE SHOULD BE HELD RESPONSIBLE FOR THIS. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453394March 28, 2012
STRUCTURE
DASHBOARD IS CRACKING AND FALLING APART. SHARP EDGES ARE EXPOSED CAUSING A POSSIBLE CUTTING HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452989March 26, 2012
ENGINE AND ENGINE COOLING, STRUCTURE
THIN CRACKS APPEARED ON UPPER RIGHT OF THE MAIN RADIATOR, FLUID LEAKING OUT. CAR HAD NOT SUSTAINED ANY ACCIDENT AND IS A CLEAN TITLE. MY CONCLUSION IS THAT INFERIOR PRODUCTS/POLYMERS WERE USED TO MANUFACTURE THIS RADIATOR. THIS IS NOT AN AFTERMARKET RADIATOR, BUT THE ONE THAT CAME WITH THE VEHICLE FROM THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452180March 19, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE REPLACED AND CAUSED ALL OF THE EXTERNAL LIGHTS TO FAIL INTERMITTENTLY, MAKING IT DANGEROUS TO DRIVE THE VEHICLE AT NIGHT. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451679March 14, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE PARKED, THE CONTACT WAS PERFORMING AN OIL CHANGE AND NOTICED THAT TWO BOLTS WERE MISSING FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT ORDERED THE BOLTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449688February 29, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500 QUADCAB. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT APPROACHED A TURN HOWEVER, THE TURN SIGNAL FAILED TO RESPOND WHEN ENGAGED. THE WINDSHIELD WIPERS, HORN AND REAR BRAKE LIGHTS BECAME INOPERABLE. IN ADDITION, BOTH TURN SIGNALS WOULD NOT FUNCTION UPON ACTIVATION. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. IN ADDITION, LARGE FRAGMENTS OF MATERIAL SEPARATED THROUGHOUT THE DASHBOARD SURFACE. THERE WERE ALSO NUMEROUS CRACKS WITHIN THE DASHBOARD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PERMANENT MALFUNCTIONS. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449322February 25, 2012
STRUCTURE
THE DASHBOARD IS CRACKED IN MULTIPLE LOCATIONS AND SHARDS OF HARD, SHARP, PLASTIC IS FALLING INTO INTERIOR. SHARDS ARE ALSO BECOMING PROJECTILES WHEN THEY DISLODGE FROM DASHBOARD. WHILE CLEANING OR TOUCHING DASHBOARD, PERSONAL INJURY OCCURS BY BEING STABBED AND/OR CUT BY THESE CRACKS IN THE DASHBOARD. NO INCIDENT OCCURRED TO MAKE THIS ISSUE A USER PROBLEM. NO EXTREME HOT/COLD HAVE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10448998February 22, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED TO THE CONTACT THAT THE MATERIAL USED TO MANUFACTURER THE DASHBOARD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO COVER THE COST OF REPAIRS, STATING THAT THE CONTACT WOULD ONLY BE REQUIRED TO PAY THE DEDUCTIBLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448276February 17, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 DODGE RAM 1500 SLT 2WD 5.9 V8 (GAS) WITH 86,000 MILES. TURN SIGNALS HAVE SUDDENLY BECOME DANGEROUSLY INTERMITTENT. ALSO, OCCASIONALLY WHEN SIGNALING 'LEFT' THE RIGHT DASH INDICATOR FOR THE TURN SIGNALS WILL FLASH INSTEAD. IT HAPPENED TWICE TODAY, WE TURNED THE SIGNAL OFF THEN BACK 'ON' AND IT WORKED PROPERLY. BECAUSE THIS IS INTERMITTENT WE CANNOT DUPLICATE THE PROBLEM TO DETERMINE IF THE OUTSIDE BULBS ARE FLASHING LEFT OR RIGHT, THEREFORE WE WORRY THEY MIGHT BE INCORRECTLY SIGNALING OUR INTENTIONS TO OTHER DRIVERS. WHILE SEARCHING ON-LINE FOR A SOLUTION BEFORE WE DETERMINE A REPAIR COURSE OF ACTION, WE DISCOVERED THIS IS COMMON TO THE DODGE RAM TRUCKS FROM 2002 THROUGH AT LEAST 2008 MODEL YEAR TRUCKS, BUT THE DEALER DID NOT MENTION OR ADDRESS IT IN ADVANCE OF FAILURE. WE PAID IN ADVANCE FOR A SEVEN YEAR 100% WARRANTY WITH NO DEDUCTIBLE, WHICH HAS NOT EXPIRED. WE BELIEVE DODGE HAD PRIOR KNOWLEDGE OF THE WEAKNESS AND COULD HAVE REPAIRED IT DURING THE NO-DEDUCTIBLE WARRANTY PERIOD. THE PASSENGER DOOR WINDOW SWITCH CONTINUES TO FAIL. ITS A SIMPLE PLUG-IN MODULE AND I HAVE REPLACED IT TWICE WITH THE FACTORY PART, AND NOW ITS INTERMITTENT AGAIN AFTER LESS THAN ONE YEAR. FROM THE MILEAGE ITS CLEAR WE ARE NOT WEARING OUT SWITCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448381February 17, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
WHEN TURNING LEFT AND SIGNAL IS APPLIED, THE RIGHT BLINKER COMES ON INSIDE & OUTSIDE AND WHEN RIGHT SIGNAL IS APPLIED NOTHING HAPPENS INSIDE OR OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448275February 16, 2012
STRUCTURE
THE DASH BOARD OF MY 2002 DODGE RAM 1500 IS FALLING APART. THERE HAS BEEN NO ABUSE TO WHAT SO EVER BUT NOW I HAVE A GIANT HOLES IN IT AND ITS CRACKING ALL OVER THE PLACE. WHEN I TOOK IT TO THE DEALER SHIP THEY TOLD ME THAT IF I WANT IT FIXED ITS GONNA COST ME ALMOST $3000 (FOR PARTS AND LABOR). I'VE ALREADY CUT MYSELF ON A PIECE OF SHARP BROKEN PLASTIC SO IT VERY WELL COULD HURT SOMEONE. SOMETHING NEEDS TO BE DONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446649February 4, 2012
STRUCTURE
DASHBOARD COVER BEGAN FALLING APART FOR NO APPARENT REASON. THE DETERIORATION FIRST APPEARS AS CRACKING THAT LATER OPENS UP GAPS IN THE DASH. NUMEROUS SHARP EDGES ARE CREATED ON THE DASH. IT IS UNKNOWN WHETHER OR NOT THE DETERIORATION AFFECTS THE AIRBAGS. DASHBOARD DETERIORATION STARTED LAST SUMMER WHILE THE TRUCK WAS PARKED. I PARK OUTSIDE, SO THE INSIDE OF THE TRUCK IS EXPOSED TO NORMAL ARKANSAS SUMMER TEMPERATURES, BUT EVERY OTHER VEHICLE I'VE OWNED HAS BEEN EXPOSED TO SIMILAR CONDITIONS WITHOUT THIS EVER HAPPENING BEFORE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446567February 3, 2012
EXTERIOR LIGHTING:TAIL LIGHTS
WAS ON WAY HOME FROM WORK 830 AT NIGHT. GOT PULLED OVER BY STATE TROOPERS BECAUSE I HAD NO TAIL LIGHTS! COME TO FIND OUT THIS IS A HUGE ISSUE WITH DODGE PICK UPS! WHAT WOULD OF HAPPEN IF I HAD MY 3 KIDS IN THE TRUCK GOT HIT BECAUSE PERSON COULD NOT SEE ME!! NEED HELP WITH THE ISSUE PLEASE! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445492January 26, 2012
STRUCTURE
I HAVE 2002 DODGE RAM THE DASH HAS BEEN CRACKING, IT HAS FALLEN APART AND IS GETTING INTO ELECTRICAL WIRING AND AS WELL AS FALLING INTO PARTS OF MY A/C. THE PIECES OF THE DASH HAVE FALLEN INTO THE A/C FAN CAUSING MY A/C TO NOT WORK PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445213January 25, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SEVERELY CRACKED DASH BOARD. PARTS FALLING DOWN INTO THE ELECTRICAL WIRING INCLUDING AIRBAG AREA. CONTINUES TO CRACK IN DIFFERENT AREAS. MAJOR PORTIONS OF THE DASH IS CAVING IN. COULD CAUSE GAUGE, LIGHTING, AIRBAG AND HEATING/COOLING PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444748January 21, 2012
POWER TRAIN
FOUND METAL PIECES (BROKEN C CLIP) AND DAMAGE TO THE REAR DIFFERENTIAL OF MY 2002 DODGE RAM 1500 QUAD CAB 4X2. THE WHOLE REAR END HAD TO BE REPLACED. THIS IS A WELL DOCUMENTED KNOWN PROBLEM BASED ON HUNDREDS OF FORUM THREADS UNDER "C-CLIP", "RETAINER CLIP" AND/OR "CLUTCH PACK RETAINER" PROBLEMS. PAID OUT OF POCKET TO FIX AS WARRANTY HAS EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444610January 20, 2012
POWER TRAIN, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
1) ELECTRICAL PROBLEMS. LIGHTS KEPT GOING IN AND OUT 2) DASH CRACKING AND CRUMBLING. PIECES FALLING INTO AIR VENTS AND PREVENTING WINDSHIELD FROM DEFROSTING! DANGEROUS! COULD CAUSE AN ACCIDENT. DASH IS IN SUCH BAD SHAPE THAT IF PASSENGER AIR BAG WERE TO BE DEPLOYED IT COULD KILL SOMEONE DUE TO FLYING PIECES OF HARD PLASTIC ALL OVER THE VEHICLE. MAKE DODGE RECALL THIS PRODUCT! WHAT ARE YOU WAITING FOR? YOU ALREADY HAVE THOUSANDS OF COMPLAINTS FOR THIS PROBLEM! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443725January 13, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE EXPERIENCED AN ABNORMAL REDUCTION IN ENGINE POWER. THE VEHICLE WAS TURNED OFF AND THE BATTERY CABLES WERE DISCONNECTED. AFTER WAITING TEN MINUTES, THE BATTERY CABLES WERE RECONNECTED AND THE VEHICLE RESUMED AS NORMAL. THE ERRATIC FAILURE RECURRED FIFTEEN TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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