Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10953738February 9, 2017
WHEELS
I WAS DRIVING MY 2004 DODGE RAM 1500 PICKUP TRUCK LAST SUNDAY (2/5/17) ON A SMOOTH OPEN ROAD SURFACE, WHEN SUDDENLY AND WITHOUT WARNING, THE BACK TWO TIRES SEIZED UP WHILE GOING 55MPH. I NEARLY LOST CONTROL OF THE VEHICLE, WHICH BOUNCED AND SKIDDED AND THEN CAME TO AN ABRUPT HALT IN THE MIDDLE OF THE LANE I'D BEEN DRIVING IN. FORTUNATELY, NO OTHER VEHICLES WERE AROUND AND NO ONE WAS INJURED. IN 2013, DODGE ISSUED A SAFETY RECALL FOR THE 2004 DODGE RAM 1500 PICKUP TRUCK AFTER AN NHTSA INVESTIGATION FOUND THAT THE PINION NUT CAN LOOSEN, CAUSING THE REAR AXLE TO SEIZE AND THE DRIVE SHAFT TO DETACH. THIS IS EXACTLY THE SITUATION I SUFFERED OVER THE WEEKEND, HOWEVER DODGE CUSTOMER SERVICE TELLS ME THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL, AND THEY'RE REFUSING TO TAKE RESPONSIBILITY FOR THE REPAIR. I ASKED SEVERAL TIMES FOR AN EXPLANATION AS TO WHY MY VEHICLE WAS EXCLUDED FROM THE RECALL, AND NO ONE WAS ABLE TO PROVIDE ME WITH AN ANSWER EXCEPT TO SAY THAT THE DAMAGE TO MY TRUCK WAS COMPLETELY "UNRELATED" TO THE RECALL. OUR FAMILY IS NOW DOWN TO ONE VEHICLE, MY HUSBAND HAS NOT BEEN ABLE TO GO TO WORK THIS WEEK FOR LACK OF TRANSPORTATION, AND THE REPAIRS WILL COST IN EXCESS OF $3,000, WHICH I CAN'T AFFORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947771January 26, 2017
WHEELS
VEHICLE HAS BEEN TAKEN CARE OF, WHEEL RIMS ARE RUSTING TIRE DEALERS WILL NOT INSTALL TIRES ON THESE RIMS. CONTACTED CHRYSLER CORPORATION, SPOKE WITH ASHLY, EMPLOYEE NUMBER AW898, WHO SAID CHRYSLER CORPORATION WILL NOT DO ANYTHING ABOUT THIS PROBLEM. I BELIEVE THAT THIS IS A HIGHWAY SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946991January 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946862January 21, 2017
ELECTRICAL SYSTEM, ENGINE
A MALFUNCTION IN THE UNDER HOOD ENGINE COMPARTMENT CAUSED A FIRE WHICH DESTROYED THE ENGINE, FRONT OF THE VEHICLE AND SEVERELY DAMAGED THE INTERIOR. THE VEHICLE WAS PARKED ON MY DRIVEWAY AND HAD NOT BEEN STARTED NOR DRIVEN IN OVER 24 HOURS UP TO THE TIME THE INCIDENT OCCURRED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10946759January 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946642January 20, 2017
AIR BAGS
TAKATA RECALL CALLED DEALER (CARSON CITY DODGE - JEEP) WHEN RECALL NOTICE WAS RECEIVED IN THE MAIL, I WAS ADDED TO A LIST AND TOLD TO WAIT, STILL HAVE NOT BEEN CALLED EVEN THOUGH OTHERS HAVE GONE IN AND THE DEALER HAS DONE A REPLACEMENT WITHOUT AN APPOINTMENT OR THEM BEING ON THE "LIST".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946670January 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946363January 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,100. UPDATED 05/17/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945888January 18, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945696January 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939922January 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938168December 28, 2016
AIR BAGS
2004 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER SIDE AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937607December 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17 LJ UPDATED 09/1/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937296December 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/03/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934994December 13, 2016
STEERING
PROBLEM KNOWN COMMONLY AS "DEATH WOBBLE". OUT OF CONTROL VEHICLE WHEN HITTING A POT HOLE AT SPEED AROUND 55 -65 MPH. MUST SLOW DOWN TO CONTROL THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935029December 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933850December 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS), 15V313000 (AIR BAGS), 16V352000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933955December 8, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE STATIONARY, THE VEHICLE'S FENDERS ABOVE THE WHEELS WERE SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933994December 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933744December 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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