Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10498413February 17, 2013
VEHICLE SPEED CONTROL, ENGINE, WHEELS, ELECTRONIC STABILITY CONTROL (ESC)
GAS PEDAL STUCK, AND CAUSED UNINTENDED ACCELERATING WHILE MAKING A LEFT TURN ONTO A BUSY STREET. VEHICLE SPUN OUT WHILE MY HUSBAND TRIED TO GET THE PEDAL UNSTUCK THE TRUCK SPUN OUT MORE AND TURNED A 180 FACING ONCOMING TRAFFIC BACK PASSENGER TIRE HIT AGAINST THE CEMENT MEDIAN KNOCKING THE TIRE IN AND BUSTING THE AXEL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10497835February 12, 2013
STRUCTURE:BODY
THE DASHBOARD HAS DEVELOPED LARGE CRACKS. IT IS DISTRACTING WHILE DRIVING AND COULD POSSIBLE BE A SAFETY ISSUE. I ALSO ALMOST CUT MY HAND WHEN APPLYING INTERIOR CLEANER/SHINE THIS PAST SATURDAY. I KNOW I NEED TO BE CAREFUL BUT IT IS PRETTY RIDICULOUS FOR THIS TO BE CRACKED SO BAD. DODGE NEEDS TO STEP UP AND AT LEAST OFFER STEEP DISCOUNTS TO GET THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497938February 12, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL SCRAPING HEARD FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THE CONTACT THAT THE REAR DIFFERENTIAL WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493018January 15, 2013
STRUCTURE
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A LARGE FRACTURE, WHICH SPREAD ACROSS THE ENTIRE DASHBOARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000. ... UPDATED 02/28/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490950January 3, 2013
STRUCTURE
DASH BOARD CRACKED AND FELL IN LEAVING SHARP PIECES OF PLASTIC ALL OVER DASH BOARD. PLASTIC HAS FALLEN INTO DEFROSTER VENTS. NOW NO HEAT ON LEFT SIDE OF TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489280December 19, 2012
STEERING
MY STEERING IS VIBRATING AT LOW SPEEDS EASING INTO CURVES LEFT OR RIGHT AND CAUSES THE STEERING WHEEL TO SHAKE AS IF I'M GOING TO SHAKE OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489178December 18, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493962December 11, 2012
STRUCTURE
AT APPROXIMATELY 25,000 ON MY VEHICLE, IN THE YEAR OF 2004, I NOTICED SMALL CRACKS STARTING TO FORM ON THE DASHBOARD THIS PROGRESSED INTO MUCH LARGER CRACKS, COMPLETELY DESTROYING THE ENTIRE DASHBOARD OVER THE YEARS. THIS WAS A SAFETY ISSUE, BECAUSE SMALL SEGMENTS OF THE PLASTIC MATERIAL FELL INTO THE BACK OF THE DASHBOARD CAUSING FAILURE OF THE AIR CONDITIONER VENTS, DEFROSTER, AND ILLUMINATION OF THE DASHBOARD LIGHTS. A RECALL SHOULD HAVE BEEN ISSUED BASED ON THE THOUSANDS OF COMPLAINTS BY DISSATISFIED OWNERS. CHRYSLER CORPORATION HAS AGREED TO REPAIR THE DASHBOARD, BUT ONLY IF I AGREE TO A $500 DEDUCTIBLE, IN WHICH I HAVE NOT AGREED TO, SIMPLY BECAUSE I BELIEVE THEY ARE TRYING TO CHARGE ME THE DIFFERENCE BETWEEN THE WHOLESALE AND RETAIL PRICE, OF THE DASHBOARD. I WOULD APPRECIATE ANY ASSISTANCE IN THIS MATTER. THANK YOU. ..UPDATED 01/17/2013 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486376November 28, 2012
STRUCTURE
THE ENTIRE DASHBOARD IS CRACKING AND DISINTEGRATING. OBVIOUSLY DUE TO SUBSTANDARD MATERIAL AND/OR WORKMANSHIP. THIS IS LEAVING PIECES OF PLASTIC WITH VERY SHARP JAGGED EDGES AND POINTS COVERING THE TOP OF THE DASHBOARD. THIS IS A VERY DANGEROUS CONDITION AS THESE SHARP EDGES CAN CUT OR BLIND SOMEONE IN EVEN A MINOR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482651October 30, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATER "VENT CONTROL" HAS STOPPED WORKING ON MY TRUCK AND I CAN NO LONGER SELECT "DEFROST" IN MY TRUCK. THIS IS A HUGE SAFETY ISSUE, AS THE VEHICLE CANNOT BE DRIVEN WITHOUT CLEAR VISIBILITY THROUGH THE FRONT WINDSHIELD. APPARENTLY, THIS IS A COMMON ISSUE FOR DODGE RAM TRUCKS AND HAS NEVER BEEN RECALLED. I CANNOT DEFROST MY WINDOWS AS A RESULT. I'VE BEEN HOLD IT'S THE HVAC BLEND DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482430October 27, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
NO HEAT OR A/C ON DRIVER'S SIDE. IT HAS DUAL CLIMATE ZONES. LOOKED ON ONLINE FORUMS AND SAW OTHERS ARE HAVING SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482151October 24, 2012
STRUCTURE
DASH IS CONTINUOUSLY CRACKING AND FALLING APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482002October 23, 2012
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE CONTACT CRASHED INTO A MEDIAN DIVIDER, SLID AND THEN CRASHED INTO ANOTHER MEDIAN DIVIDER BEFORE FINALLY LANDING IN A DITCH. THE VEHICLE WAS DESTROYED AND TOWED TO A PRIVATE MECHANIC WHERE IT WAS DISCOVERED THAT THE TIE ROD FAILED AND CAUSED THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 43,566.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10481076October 19, 2012
AIR BAGS, ELECTRICAL SYSTEM, STRUCTURE
I WAS JUST DRIVING ALONG, CRACK MY DASH CRACKED FROM FRONT END TO ALMOST THE BACK. THE CRACK CAUSED ME TO JUMP SWERVE MY TRUCK ALMOST CAUSING AN ACCIDENT. DODGE HAS BEEN NO HELP AND MY DASH HAS DETERIORATED EVEN MORE EVER SINCE, I'M GETTING VERY WORRIED IT MIGHT AFFECT THE AIR BAGS AS ALL THE DASH PIECES FALL INTO THE RECESS WHERE THE AIR BAGS ARE WHICH WOULD BE A BAD THING SHOULD THERE BE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478902October 7, 2012
STRUCTURE
STARTING IN OCTOBER OF '08 I NOTICE A SMALL VERTICAL CRACK IN MY DASH ON THE TOP OF MY DASH BETWEEN THE PASSENGER AIRBAG AND THE RADIO. SINCE THEN THE CRACK HAS GROWN AND THEN A PIECE BROKE OFF AND TOO MY SURPRISE IS VERY SHARP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477982September 30, 2012
STRUCTURE
THE DASHBOARD ON MY 2002 DODGE RAM 1500 HAS DEVELOPED A CRACK (6-7 INCHES LONG) NEAR THE AIR BAG OF THE PASSENGER. I FEEL THIS TO BE A SAFETY HAZARD AS THE AIR BAG DEPLOYMENT COULD CAUSE PARTICLES OF PLASTIC TO BE THROWN AT HIGH SPEEDS THROUGHOUT THE VEHICLE. THE VEHICLE IS A USED RAM AND IT IS UNKNOWN IF THE CRACK WAS THERE PRIOR TO PURCHASE OR NOT. BECAUSE OF THE SUMMER HEAT, THE VINYL EXPANDS WHICH CLOSES THE GAP AND NOW THE COLD WEATHER CONTRACTS IT AND REVEALS THE CRACK. THIS CONTINUOUS EXPANDING AND CONTRACTING COULD CAUSE, OVER TIME, THE VINYL TO BECOME WEAK AND BREAK DOWN FURTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476670September 21, 2012
STRUCTURE:BODY
DASHBOARD CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475554September 16, 2012
ELECTRICAL SYSTEM, STRUCTURE
HI, I READ AN ARTICLE BY CHANNEL 6 NEWS PROBLEM SOLVERS IN ORLANDO, FLORIDA. THAT DID A REPORT ON DASHBOARDS COLLAPSING IN 2002 DODGE RAM AND OTHER MODELS. IN THE ARTICLE, IT SHOWED THAT DODGE WAS REPLACING THE DASHBOARDS AT A COST OF $100 TO THE CUSTOMER. 2 YEARS AFTER I BOUGHT MY TRUCK, MY DASH STARTED CRACKING. A FRIEND OF MINE HAD A 2003 QUAD CAB AND HE WAS EXPERIENCING CRACKS IN HIS DASH IN THE EXACT SAME SPOTS. A YEAR LATER HE TRADED HIS TRUCK IN AND I STILL HAVE MINE. MY DASH IS STILL CONTINUING TO CRACK TO THIS DAY. SINCE MY DASH STARTED CRACKING, I HAVE HAD OTHER PROBLEMS WITH MY TRUCK. MY STEREO IS MESSING UP. MY A/C AND BLOWER MOTOR DON'T WORK RIGHT. MY HEATER CORE LEAKS. IN SUMMER TIME I HAVE NO A/C. IN WINTER I HAVE NO HEAT AND NO WINDOW DEFROSTER. WHEN IT RAINS, I HAVE NO DEFROSTER. THESE ARE A SAFETY ISSUE IF I CANT SEE WHERE IM DRIVING. FOR THE PAST 2 YEARS, I'VE BEEN TRYING TO GET DODGE TO REPLACE MY DASH. THEY WILL REPLACE IT ONLY AT FULL COST TO ME! WILL YOU FINALLY FORCE DODGE INTO RECALLING THESE 01-04 DODGE RAM, DAKOTA AND DURANGO DASHBOARDS???????????????????????. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473736September 4, 2012
ENGINE
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE LOW COOLANT WARNING LIGHT ILLUMINATED AND WHITE SMOKE STARTED TO EMIT FROM THE EXHAUST. THE CONTACT MENTIONED THAT HE WAITED FOR VEHICLE TO COOL DOWN AND ADDED COOLANT FLUID TO THE RADIATOR. THE VEHICLE WAS NOT TAKEN TO REPAIR SHOP OR DEALER TO BE INSPECTED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473032August 30, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT THE DASH BOARD HAD DEVELOPED A CRACK AND THE ELECTRICAL WIRES UNDERNEATH WAS EXPOSED TO THE VIEW. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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