Dodge Ram Complaints (2002)
1,381 consumer complaints on file.
- #10519767June 14, 2013SERVICE BRAKES, ELECTRICAL SYSTEM, AIR BAGS
THERE WAS AN ELECTRICAL FAILURE IN THE WIRING SYSTEM FROM THE FUSE BLOCK THIS IS KNOWN TO BE A COMMON PROBLEM WITH THE DODGE RAMS THE ABS LIGHT, BRAKE LIGHT AND AIRBAG LIGHT AS WELL AS THE ENGINE LIGHT ALL COME ON ALSO THE ODOMETER AND SPEEDOMETER ALSO STOP WORKING. THIS STOPS THE ABS SYSTEM FROM WORKING AS WELL AS THE AIRBAGS I HAVE HAD TO CHANGE THE FUSE BLOCK AS WELL AS THE REAR SPEED SENSOR, AND THE DASH CLUSTER BECAUSE OF THIS OVER A THREE YEAR PERIOD NOW, THE FIRST TIME ALL OF MY LIGHTS STOPPED WORKING AS WELL AS THE DASH GAUGES AND DOOR LOCKS. WHY IS THIS AND ONGOING PROBLEM WITH THIS AND NOTHING SEEMS TO GET DONE ABOUT IT THE FIRST TIME I GOT A COPY OF A SERVICE BULLETIN AND DODGE TRIED TO TELL ME IT WAS ONLY GOOD FOR DIESEL MODELS AND I HAVE THE SAME ISSUES. THERE SEEMS TO BE A REAL HISTORY OF THESE PROBLEMS WITH THIS VEHICLE AND THE DEALERS ARE ALL AWARE OF THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519680June 13, 2013STEERING
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 2 MPH HE HEARD A SNAPPING SOUND IN THE STEERING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE STEERING SHAFT CONNECTING TO THE STEERING BOX HAD FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 171,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515344June 5, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT ONE OF THE DIFFERENTIAL CLIPS WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514778June 3, 2013STEERING
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED LEFT. THE FAILURE OCCURRED AS SOON AS THE VEHICLE WAS STARTED. THE CONTACT ALSO STATED THAT THE POWER STEERING FLUID LEAKED CONTINUOUSLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514442May 31, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVE SHAFT FAILED THREE TIMES. THE CONTACT STATED THAT EACH TIME THE FAILURE OCCURRED, THE REAR PINION KNOB FAILED AND WAS REPLACED. THE VEHICLE WAS NEVER USED OFF-ROAD OR FOR HAULING. THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 32,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514307May 30, 2013AIR BAGS
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED. THERE WAS NO PASSENGER IN THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 74,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513377May 24, 2013SEAT BELTS
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE PLASTIC TETHERS ON BOTH REAR SEAT BELTS WERE FRACTURED. THE CONTACT STATED THAT THE TETHERS WERE BEING USED TO HOLD A CHILD SAFETY SEAT ONLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 136,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513316May 23, 2013STRUCTURE
AT FIRST WE NOTICE CRACKS IN THE DASHBOARD.THEY THEN GOT BIGGER AND WIDER. .WE ARE NOW AT A POINT WHERE THE WHOLE DASHBOARD HAS CAVED IN LEAVING HUGE HOLES AND BROKEN PLASTIC.A DEFINITE DEFECT. DODGE REFUSES TO DO ANYTHING ABOUT THIS. I HAVE GONE ONLINE AND THERE ARE AT LEAST 100 COMPLAINTS REGARDING THIS SITUATION. AND PROBABLY MORE. THAT HAVE NOT BEEN REPORTED. THIS IS NOT COSMETIC. THIS IS DANGEROUS AS IT AFFECTS ELECTRICAL AND AIR BAG OPERATION. A RECALL SHOULD BE ISSUED BY DODGE AND THE DEFECTIVE DASHBOARDS SHOULD BE REPLACED. WE ARE SENIOR CITIZENS AND SHOULD NOT HAVE TO BE FACED WITH THIS DANGEROUS DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512718May 19, 2013POWER TRAIN
RETAINING CLIPS FROM THE LIMITED SLIP CLUTCH PACKS IN THE REAR DIFFERENTIAL, FRACTURED AND FELL INTO THE GEARS, LOCKING THE REAR END. THE TRUCK SLID ON A DIRT ROAD INTO A GATE CAUSING MINOR BODY DAMAGE. THIS IS THE 9.25 INCH RING GEAR AXLE WITH A DANA TRU-TRAC LIMITED SLIP. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510677May 5, 2013POWER TRAIN, WHEELS
I HAVE HAD TROUBLE WITH MY POWER TRAIN AND WHEEL TWICE,THE FIRST INCIDENT THE FRONT WHEELS BROKE APART COMPLETELY, I WAS DRIVING AT A SLOW SPEED SO NO INJURIES EXCEPT TO THE HIGHWAY I HAD IT REPLACED AND LESS THAN THREE YEARS HAD TO BE REPLACED AGAIN. MY DASH IS CRACKED SO BAD IT LOOKS JUST AWFUL.I HAD NO IDEA SO MANY OTHER PEOPLE HAD THE SAME PROBLEM. I WAS NEVER NOTIFIED ABOUT THE RECALL ON THE POWER TRAIN. I AM VERY DISAPPOINTED ABOUT THAT. I HAVE SEVERAL GRAND KIDS THAT RIDES WITH ME. I SHOULD HAVE BEEN NOTIFIED, AND SEND A REPLACEMENT LETTER. THE UNKNOWN OR OTHER IN THE AFFECTED PARTS IS MY DASH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510221May 1, 2013STRUCTURE
DASHBOARD ON MY 2002 DODGE RAM IS COMPLETELY CRACKED AND IS FALLING APART. THERE ARE SEVERAL JAGGED EDGES WHICH ARE A SAFETY RISK THAT COULD CAUSE SEVERE INJURY IF VEHICLE WAS INVOLVED IN AN ACCIDENT. DODGE WILL NOT REPLACE OR FIX THE PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE AS IT IS A DEFECT WITH THEIR MATERIAL WITHIN THEIR VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510218May 1, 2013STRUCTURE
DASHBOARD ON MY 2002 DODGE RAM IS COMPLETELY CRACKED AND IS FALLING APART. MANY SPOTS ON THE DASH THAT COULD SEVERELY INJURE AN INDIVIDUAL IN THE EVENT OF AN ACCIDENT BECAUSE OF THESE CRACKS WHEN DEFROST IS TURNED ON PIECES OF FOAM AND PLASTIC SHOOT OUT. DODGE WILL NOT REPLACE OR FIX THE PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE AS IT IS A DEFECT WITH THEIR MATERIAL WITHIN THEIR VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10509402April 24, 2013STRUCTURE
I HAVE 2002 DODGE RAM 1500 WITH A CRACKED DASH WHICH IS BAD THE CRACKS STARTED OUT SMALL AND NOW THERE ARE SEVERAL. IN THE EVENT OF AN AIRBAG DEPLOYMENT WHAT IS TO STOP THIS DASH FROM SEPARATING AND CAUSING LIFE THREATENING INJURIES. DODGE NEEDS TO RECOGNIZE THIS AS A MAJOR SAFETY CONCERN AND RECALL FOR REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508542April 17, 2013STRUCTURE
DASHBOARD ON MY 2002 DODGE RAM IS COMPLETELY CRACKED AND IS FALLING APART. THERE ARE SEVERAL JAGGED EDGES WHICH ARE A SAFETY RISK THAT COULD CAUSE SEVERE INJURY IF VEHICLE WAS INVOLVED IN AN ACCIDENT. DODGE WILL NOT REPLACE OR FIX THE PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE AS IT IS A DEFECT WITH THEIR MATERIAL WITHIN THEIR VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508149April 14, 2013STRUCTURE
THE DASHBOARD IN MY TRUCK HAS DISINTEGRATED TO THE POINT THAT I HAD TO REMOVE IT BECAUSE I WAS SCARED THAT ONE OF MY KIDS WOULD GET HURT OR EVEN KILLED IF WE WERE INVOLVED IN AN ACCIDENT. I BELIEVE CHRYSLER CO. SHOULD INITIATE A FULL RECALL AND REPLACE THE PLASTIC DEATH TRAPS THEY INSTALLED IN THEIR VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505947April 11, 2013STRUCTURE
DASHBOARD IS CRACKING BADLY---POSSIBLE SHARP SHREDS IF ACCIDENT OCCURS--POSSIBLE PROBLEM WITH DEFROST IF PIECES OF DASH CLOG DEFROST VENTS--VEHICLE WAS GARAGE KEPT FOR MOST OF IT 9 YRS---VEHICLE IN LIKE NEW CONDITION OTHER THAN DASH FALLING APART---THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504683March 27, 2013STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504559March 26, 2013POWER TRAIN
WHINING NOISE IN DIFFERENTIAL AT ALL SPEEDS STRAIGHT AHEAD AND TURNING. REPLACED PINION BEARINGS, RACES, AND CARRIER BEARINGS AND RACES. PINION GEAR AND RING GEAR OK BUT BEARINGS WERE ROUGH. CRACKED DASH. REPAIR COST ON DIFFERENTIAL $800. PARTS. DID LABOR SELF. CRACKED DASH NOT REPAIRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504455March 25, 2013STRUCTURE
THE VEHICLES DASHBOARD IS FALLING APART, CRACKING UP LIKE THIN POTATO CHIPS. NO ABUSE TO THE VEHICLE OF ANY KIND. IT IS JUST CRACKING UP FROM POOR LOUSY PLASTIC THAT CAN'T HANDLE WEATHER CONDITIONS INSIDE THE VEHICLE. DODGE/CHRYSLER/FIAT SHOULD RECALL THE VEHICLE FOR DEFECTIVE PRODUCT WHICH IS THE DASHBOARD PLASTICS. THIS IS AN ISSUE THAT HAS MOST OF THERE TRUCKS DOING THIS EXACT SAME THING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504471March 25, 2013STRUCTURE
DASH BOARD BROKEN AND FALLING APART. PARTS FALLING IN ARE VERY SHARP AND DANGEROUS. IT IS LIKE SOMEONE HOLDING A KNIFE IN FRONT OF YOU WHEN DRIVING DOWN THE ROAD, HOPING YOU DON'T HIT ANYTHING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0