Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10578904April 10, 2014
POWER TRAIN, ENGINE
DRIVING DOWN THE INTERSTATE GOING ABOUT 75 MPH I NEEDED TO BRAKE BUT NOTICED THE TRUCK WAS NOT SLOWING DOWN AND THE RPM WERE NOT REDUCING, IN FACT THEY WERE INCREASING. DESPITE ME NOT HAVING MY FOOT ON THE PEDAL THE TRUCK WOULD NOT SLOW DOWN. I HAD TO USE EXTREME PRESSURE ON THE BRAKES AND PULL OFF THE ROAD TO GET THE TRUCK TO SLOW DOWN. ONCE SLOWED IF I RELEASED PRESSURE OFF THE BRAKES THE TRUCK WOULD START TO ACCELERATE. I PUT THE TRUCK INTO PARK AND THE RPM WENT UP TO 5000 AND STAYED. I TURN OFF THE TRUCK AND TURNED IT BACK ON TO FIND THE RPMS IMMEDIATELY GO UP TO 5000 RPMS. I TURNED OFF THE TRUCK GOT OUT AND NOTICED SMOKE AND HEAT COMING OUT FROM MY WHEELS, DUE TO THE EXTREME BRAKING REQUIRED TO STOP THE TRUCK. KNOWING SOMETHING OF CARS I DECIDED TO LOOK AT THE THROTTLE BODY TO SEE IF IT WAS JAMMED OPEN AND REMOVED AIR FILTER ASSEMBLE. WHEN I REMOVED THE AIR FILTER ASSEMBLY I FOUND THE AIR FILTER ASSEMBLE O-RING (THE SEAL THAT GOES BETWEEN THE THROTTLE BODY AND AIR FILTER ASSEMBLY) JAMMED BETWEEN THE THROTTLE BODY HOUSING AND VALVE, VALVE WAS ABOUT 45 DEGREES FROM THE CLOSED POSITION. PART OF THE SEAL WAS STILL BETWEEN THE AIR FILTER ASSEMBLY AND THROTTLE BODY HOUSING AND THE OTHER PART WAS JAMMED IN THE THROTTLE BODY. I REASSEMBLED THE AIR FILTER ASSEMBLY WITHOUT TO SEAL AND CONTINUED TO DRIVE. I HAD TO REPLACE THE ROTORS AND FRONT BRAKE PADS DUE TO THE EXTREME BRAKING OF THE INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578890April 10, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHILE ACCELERATING THE TRUCK START THE DECELERATE AND REACCELERATE MULTIPLE TIMES WITHIN A 2-3 SECOND TIME PERIOD AND THE CHECK ENGINE LIGHT CAME ON FOR LARGE EVAP LEAK. THIS ISSUE HAPPENED A NUMBER OF TIMES THROUGHOUT A COUPLE WEEK TIME PERIOD. WHEN I BROUGHT IT TO THE DEALER THEY SAID THERE WAS DEBRIS IN THE TANK THAT COULD HAVE CLOGGED THE LINES, FLUSHED OUT THE LINES AND CONTINUED ON. THE ISSUE HAPPENED AGAIN A COUPLE OF WEEKS LATER AND CONTINUED FOR WEEKS. I BROUGHT IT BACK TO THE DEALER THEY SAID THE PUMP WAS BAD AND NEEDS TO BE REPLACE, REPLACED PUMP CONTINUE ON. AFTER ABOUT 8 MONTHS THE ISSUE CAME BACK AND CHECK ENGINE LIGHT CAME BACK ON FOR LARGE EVAP LEAK. HAD SYSTEM CHECK FOR LEAKS AND FOUND NONE. THE ISSUE STILL CONTINUE MONTHS LATER A RANDOM INTERVALS. LUCKILY THE ACCELERATION ISSUE HAS BEEN MOSTLY WHEN I WAS ACCELERATING FROM LOW SPEEDS AND FROM STOP LIGHTS. IF I HAD THIS ISSUE WHEN TRYING GET A CROSS A BUSY INTERSECTING I COULD BE KILLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574416March 24, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASH BOARD WAS CRACKED AND WAS STARTING TO COLLAPSE. ALSO, THE CONTACT MENTIONED THAT THE LEFT FUEL PUMP WOULD INTERMITTENTLY FAIL AND CAUSE THE VEHICLE TO INDEPENDENTLY DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DASH BOARD, FUEL TANK AND INJECTOR PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574070March 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, WHEN THE CLUTCH PACK CLIPS BROKE OFF AND MADE CONTACT WITH THE GEARS. THE CONTACT STATED THIS CAUSED A FAILURE WITH THE REAR DIFFERIANTIAL. THE CONTACT NOTIFIED THE MANUFACTURER, WHO REFUSED TO REPAIR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573924March 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, THE REAR END THE VEHICLE LOCKED UP. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE DEALER STATED THAT THERE WAS A FLAW IN THE METAL AND THE ENTIRE REAR END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE CONTACT ALSO STATED THAT WHILE DRIVING 60 MPH, THE WHEEL BEARING FRACTURED AND THE KNUCKLE CAME OFF OF THE TRUCK. THE VEHICLE WAS TAKEN THE THE DEALER FOR INSPECTION AND THEY REPLACED BOTH THE WHEEL BEARING AND KNUCKLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565378February 22, 2014
STRUCTURE
DASH PANEL CAVING IN AND CRACKING ALL OVER. PARTS OF THE DASH HAVE BROKEN OFF AND FALLEN INSIDE THE CONSOLE CREATING A POSSIBLY DANGEROUS SCENARIO OF DAMAGED WIRING OR DEBRIS FLYING OFF WHILE TRAVELING DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564457February 15, 2014
ENGINE
WAS DRIVING TRUCK FROM STORE WHEN I STARTED HEARING A LOUD TAPPING NOISE COMING FROM MY ENGINE. I TOOK IT TO MECHANIC AND WAS TOLD THAT THE VALVE SEATS HAD DROPPED. I WAS TOLD THAT THIS WAS A COMMON PROBLEM WITH DODGE RAM 1500 TRUCKS WITH 4.7 L ENGINES. I WENT TO DODGE DEALERSHIP BEFORE GOING TO MECHANIC AND THEY TOLD ME MY PROBLEM WAS THAT I HAD NOT CHANGED MY OIL . I CHANGED MY OIL EVERY 5,000 MILES ON MY OWN BECAUSE EVERYTIME I WOULD TAKE MY TRUCK TO THE DEALERSHIP TO GET OIL CHANGED THEY WOULD CHARGE ME A COUPLE OF HUNDRED DOLLARS FOR OTHER SERVICES. THEY WOULD TELL ME THAT IF I DIDN'T GET THESE OTHER SERVICES PERFORMED THAT IT WOULD VOID OUT MY WARRANTY. NOW I AM STUCK WITH A TRUCK WITH 116,500 MILES AND I HAVE TO REPLACE AN EXPENSE MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563665February 10, 2014
STEERING
TL-THE CONTACT OWNS A 2006 DODGE RAM 3500. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) AND THE VEHICLE HAD NOT BEEN SERVICED BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT ONE REMEDY PART WAS BEING SENT PER WEEK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561007January 22, 2014
STRUCTURE, ELECTRICAL SYSTEM
DASHBOARD STARTED CRACKING IN 2010 AND HAS PROGRESSIVELY GOTTEN WORSE. IT NOW HAS OPEN HOLES AND COMPLETELY CRACKED. AND SINCE THE LAST FEW MONTHS IT IS CAUSING ELECTRICAL FAILURE AND DANGEROUS TO DRIVE. THIS SITUATION I HAVE NOW FOUND OUT TO BE VERY COMMON FOR MY TRUCK AND NOW REALIZE THAT THIS IS NOT COMMON WEAR FOR THIS OR ANY OTHER VEHICLE. CHRYSLER HAS TOLD ME THEY ARE NOT EXCEPTING ANY RESPONSIBILITY FOR THE PRODUCT FAILURE AND THAT IT'S UP TO ME TO PAY FOR THE COSTLY REPAIRS. THIS IS UNACCEPTABLE AS THIS PROBLEM IS CLEARLY A PRODUCT DEFECT THAT THEY ARE AWARE OF AND SHOULD AT NO COST TO THE CONSUMER BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554154November 29, 2013
STRUCTURE
DASH CAME APART , CRACKING PIECES FALLING DOWN INSIDE VENTS,SHARP PIECES EVERYWHERE DUE TO POOR MATERIAL AND CHEAP CRAFTSMANSHIP DODGE IS GOING TO GET SOMEONE SERIOUSLY HURT OR KILLED OVER THEM NOT TAKING CARE OF THIS ISSUE THAT EVERY DODGE OWNER HAS SUFFERED FROM MAN UP AND MAKE IT RIGHT YOU DON'T MIND STICKING YOUR HAND OUT WHEN ITS TIME TO BUY YOUR TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551865November 12, 2013
POWER TRAIN, SUSPENSION
OUR GEARS CAME APART, THERE WAS REAR END FLUID IN THERE BUT THE GEARS CAME APART. WHICH I WAS TOLD WHAT I NEEDED TO DO BEFORE THIS HAPPENED, BUT I WASN'T AND NOW I AM LOOKING AT A $4000 BILL TO GET THIS FIXED. HEARD IT WAS A COMMON PROBLEM WITH THESE TRUCKS TO HAVE REAR END ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550620November 2, 2013
POWER TRAIN
I WAS TOLD THE REAR END BRAKE THE LUBRICANT (REAR END OIL) OUT OF IT BECAUSE I HAD NOT CHANGED THE LUBRICANT TO A SYNTHETIC OIL AND AN ADDITIVE TO KEEP OIL IN LIQUID FORM AND FIGHT HEAT. IF I HAD BEEN LETTING THE DEALERSHIP DO MY MAINTENANCE ON MY TRUCK, THEY WOULD HAVE TOLD ME ABOUT THE SERVICE BULLETIN (TSB 03-002-02), WHICH CAME OUT IN JULY 2002, FOUR MONTHS AFTER I PURCHASED MY TRUCK NEW. WELL NO ONE TOLD ME AND I FOLLOWED THE OWNERS MANUAL FOR MY MAINTENANCE AND SCHEDULES, WHICH IS NOT CORRECT, ACCORDING TO THE DEALERSHIP THAT DID THE $3002.00 REPAIR. I HAD NEVER DRIVEN MY TRUCK OVER 50 MILES ONE DIRECTION (USED TO PULL BASS BOAT ONLY) UNTIL THE DAY THE REAR END WENT OUT, 500 MILES AWAY FROM HOME. THAT DEALERSHIP WILL NOT ANSWER MY CALLS OR E-MAILS ANYMORE BECAUSE I REQUESTED ON PAPER WHAT CAUSED THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538578September 3, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND STARTING TO CRUMBLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538434September 2, 2013
STRUCTURE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DRIVING ON FLAT SURFACE STREET, HEARD LOUD POPPING NOISE. LATER REALIZED IT WAS THE DASH POPPING AND NOTICED MULTIPLE STRAIGHT CRACKS BEGINNING IN THE CORNERS OF DASH VENTS, GRADUALLY EXPANDING. CREATES MULTIPLE SMALL, SHARP SHARDS OF PLASTIC. POTENTIAL FOR NUMEROUS PROJECTILES OF PLASTIC IF EVER THE AIRBAGS WERE TO DEPLOY NOT TO MENTION NOW THAT THE ENTIRE DASH IS WEAKENED SMALL PARTS INTERMITTENTLY FALL INTO THE DASH AREA CAUSING ELECTRICAL PROBLEMS WITH ALL THE GAUGES, CAUSING WARNING LIGHTS TO ILLUMINATE AND POTENTIAL FOR FIRE IS OBVIOUS CONSIDERING OTHER DODGE RECALLS FOR WIRING PROBLEMS IN THIS MODEL TRUCK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536379August 20, 2013
STRUCTURE
I HAD JUST HAD THE MOTOR REBUILT, AT THE DEALER, AND WHEN I STOPPED AT A RED LIGHT, ON THE WAY HOME I HEARD A CRACKING NOISE, AND NOTICED THE DASH HAD A SPLIT NEAR THE PASSENGER AIR BAG. SINCE THEN THE DASH PART NEXT TO THE WINDSHIELD, HAS HAD MULTIPLE CRACKS, AND TOTALLY FALLEN APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535352August 14, 2013
ELECTRICAL SYSTEM, STEERING, STRUCTURE
VEHICLE HAS SEVERE DASH CRACKING. POWER WINDOWS ARE NOT WORKING AND LAMP INDICATOR WILL NOT SHUT OFF CAUSING ONGOING BEEPING. CONCERNED THAT DASH PARTS ARE STUCK INSIDE CAUSING DRIVING CONDITIONS TO BE UNSAFE. WOULD LIKE TO BE NOTIFIED IF AN INVESTIGATION HAS BEEN DONE TO REMEDY THE PROBLEMS AT DEALER COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532324July 29, 2013
EXTERIOR LIGHTING
THE DRIVERS SIDE HEADLIGHT DIMS AND WILL GO OFF COMPLETELY. THE HARNESS HAS BEEN CHANGED BUT HAS NOT FIXED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532348July 29, 2013
STRUCTURE
THE DASH COVER THAT IS CLOSEST TO THE WINDSHIELD CRACKED CAUSING PIECES OF PLASTIC TO BRAKE OFF AND ENTER THE BLOWER MOTOR. THERE WAS ALSO PIECES OF PLASTIC FROM THE DASH THAT FELL OFF AND AND MADE IT TO THE FLOOR BOARD AND COULD HAVE BLOCKED THE BRAKE OR GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525788July 19, 2013
STRUCTURE
DASHBOARD CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525832July 19, 2013
AIR BAGS, STRUCTURE
DASH STARTED CRACKING ABOUT 2007 AND IS NOT STARTING TO FALL APART IN BIG SHARP PIECES. IF AIR BAG WOULD EVER GO OFF I DON'T KNOW WHERE THESE PIECES WOULD END UP, HOPEFULLY NOT IN ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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