Dodge Grand Caravan Complaints (2014)

359 consumer complaints on file.

#11269320October 18, 2019
ELECTRICAL SYSTEM
THE AC WAS NOT WORKING. HAD IT CHARGED. STILL NO AC. TOOK THE VAN TO A SHOP AND FOUND VIA DIAGNOSTICS SOMETHING WITH THE TIPPIN MODULE WAS WRONG AS WELL AS A WARNING ON THE TRANSMISSION THAT MAY BE FROM THE TIPPIN MODULE BEING BAD WAS EXPLAINED. TWO MONTHS LEFT ON PAYMENTS. VERY PRICEY REPAIR. MY WIFE MYSELF AND OUR 5 KIDS WILL BE WALKING FOR A BIT. I RECOMMEND FOLKS THINK TWICE ON PURCHASING A CARAVAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268838October 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 10-30 MPH, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269070October 16, 2019
ENGINE, POWER TRAIN
PROBLEMS WITH THE ROCKER ARMS MULTIPLE TIMES. ENGINE LIGHT IS ON BUT ONLY PICKS UP ON A THERMOSTAT PROBLEM NOT THE NOT THE ROCKER ARM PROBLEM. THE VAN LOSES POWER GOING UP HILL AND OF COURSE THE WARRANTY RAN OUT 2 WEEKS BEFORE I CALLED DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267788October 10, 2019
POWER TRAIN
PUMP IN TRANSMISSION HAS GONE OUT. VEHICLE WAS IN MOTION ON A CITY STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267354October 9, 2019
AIR BAGS
MY AIRBAG LIGHT KEEPS COMING ON WHILE I'M DRIVING .IT COMES ON AT ALL DIFFERENT TIMES . HIGHWAY OR CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266596October 6, 2019
SEATS
PASSENGER SIDE HEADREST EXPLODED FORWARD WHILE WE WERE DRIVING DOWN THE HIGHWAY. THERE WAS NO ACCIDENT. PASSENGER WAS HIT IN THE BACK OF THE HEAD. THIS "SAFETY" DEVICE DEPLOYED IN ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257598September 24, 2019
AIR BAGS
THE AIRBAG LIGHT ON THE DASH JUST CAME ON FOR NO REASON. THE VAN IS AT 96K MILES. NO ACCIDENTS HAVE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257645September 24, 2019
UNKNOWN OR OTHER
THIS HAS HAPPENED A DOZEN TIMES PREVIOUSLY WHEN SLOWING DOWN OR COMING TO A STOP THE ENGINE STALLS. SO FAR IT'S ONLY HAPPENED ON A CITY STREET. I DID BRING IT TO A CERTIFIED MECHANIC BUT COULD NOT FIND ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256904September 20, 2019
ENGINE
ON 9/19/18, WAS DRIVING ON HWY 394 IN MINNEAPOLIS WHEN FIRST HAD PROBLEM. ENGINE DIE ON ME IN THE MIDDLE IF HIGHWAY. IT WAS DOING RUSH HOURS AND WAS GOING LOW SPEED, PROBABY AROUND 10-20 MPH. I WAS ABLE TO RESTART VAN AND DROVE THE REST OF THAT DAY WITH NO PROBLE. TODAY HAD SAME PROBLEM, 9/20/19, IT HAPPENS 3X. ONE WAS WHEN I WAS PULLING INTO A PARKING LOT, SAME THING HAPPEN ON THE 2X. THE 3X IS WHEN I WAS GOING 20-30 MPH AND WAS FOLLOWING SVERAL CURVE OF THE STREET WHEN IT HAPPEN. I COULD NOT TURN OR STOP CAUSE ENGINE STOP WORKING. ALMOST WENT UP THE CURVE. AGAIN, I WAS ABLE TO START THE VAN FINE AND GO ON MY WAY. I CALL DEALER IN BROOKLYN CENTER, MN FOR A DIAGNOSIS FOR 9/24. LOOK UP PROBLEM ON INTERNET AND FOUND PEOPLE WITH SAME PROBLEM EVERYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256024September 16, 2019
SEATS
AT THE OF MY TRIP, AS I PARK THE VEHICLE, THE PASSENGER HEAD REST EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255517September 14, 2019
AIR BAGS
AT APPROXIMATELY 46,600 MILES THE AIRBAG WARNING LIGHT/ALERT CAME ON WHJILE DRIVING ON THE HIGHWAY. IT NOW RANDOMLY COMES ON WHILE DRIVING. SOMETIMES IT STAYS LIT DURING THE WHOLE TRIP, SOMETIMES IT TURNS ON AND OFF SEVERAL TIMES DURING ONE TRIP. SPEED DOES NOT MATTER AS IT COMES ON AT RANDOM. ALSO, IT COMES ON WHETHER THERE ARE 6 PASSENGERS OR JUST THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254855September 11, 2019
SEATS
THE DRIVE SIDE HEAD REST DEPLOYED WHILE I WAS STATIONARY. UPON FURTHER INSPECTION, S PLASTIC BRACKET INSIDE HEADREST FAILED, RELEASING A METAL PIN FROM THE CLOSED LATCH. HAD I BEEN DRIVING, THIS COULD HAVE RESULTED IN TEMPORARY LOSS OF CONTROL OF THE VEHICLE. I WAS NOT AND HAVE NOT BEEN IN AN ACCIDENT IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252094August 28, 2019
STRUCTURE:BODY
REAR PASSENGER SLIDING DOOR LOCK STUCK IN ENGAGED POSITION. DOOR WILL NOT OPEN AT ALL. LOCK WILL NOT DISENGAGE. VEHICLE OFF/STATIONARY, UPON RETURN FROM DRIVE. CHILD IN CAR SEAT RESTRAINT INACCESSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244603August 17, 2019
STRUCTURE:BODY
PASSENGER SIDE SLIDING DOOR IS STUCK CLOSED. WILL NOT OPEN AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244377August 16, 2019
SERVICE BRAKES
BREAK BOOSTER IS BAD! I ALMOST COULDN'T STOP YESTERDAY AT A STOP LIGHT. CALLING AROUND FOR REPLACEMENT PART AND FINDING THAT THIS PART IS OUT OF STOCK OR ON BACKORDER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244199August 15, 2019
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. THE CONTACT STATED THAT A SPRING DEVICE IN THE PASSENGER HEADREST FAILED AND STRUCK THE CONTACT'S WIFE IN THE BACK OF HER HEAD. AS A RESULT OF THE IMPACT, THE CONTACT'S WIFE DID NOT REQUIRE MEDICAL TREATMENT OTHER THAN NECK PAIN AND A HEADACHE. THE CONTACT WAS GIVEN OVER THE COUNTER MEDICINE AND INFORMED TO RETURN TO THE HOSPITAL IF THE PAIN PERSISTED. THE DEALER (MARION CHRYSLER DODGE JEEP RAM 44 WORLEY RD, MARION, NC 28752 828-652-2858) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HIS VEHICLE WAS OUT OF WARRANTY AND THAT HE WOULD BE RESPONSIBLE FOR ALL REPAIRS TO THE VEHICLE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS GIVEN A CASE NUMBER. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. *DT *DT*JB*DT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11241687August 5, 2019
SERVICE BRAKES
MY BRAKES BEGIN FAILING ON SATURDAY 8/3/2019. IT HAS BEEN DETERMINED THAT THE MASTER CYLINDER AND THE BOOSTER ARE BAD ON THE VEHICLE. THIS IS A MAJOR SAFETY CONCERN TO ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231935July 15, 2019
STEERING
DRIVERS SIDE TIE ROD SNAPPED AT THREAD AREA OF THE TIE ROD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231530July 13, 2019
UNKNOWN OR OTHER
MY SONS AND I WERE INVOLVED IN A HIT & RUN INJURY CAR ACCIDENT. WE WERE REAR-ENDED ON THE FREEWAY IN HEAVY TRAFFIC. I WAS GOING ABOUT 5 MPH AND DRIVER BEHIND ME PLOWED INTO US AT ABOUT 30 MPH! INSTANTLY ME AND MY YOUNGER SON BOTH SAID WE HIT OUR HEADS. OUR HEADS HURT BESIDES BEING THRUST BY THE IMPACT. MY SON KEPT POINTING AT SOMETHING ASKING ME TO LOOK WHEN I WAS TRYING TO CALL 9-1-1 FOR HELP AND THE OTHER DRIVER WAS TRYING TO TALK TO ME UNSAFELY IN THE HIGHWAY! MY SON TOLD ME TO LOOK AT OUR HEADRESTS. BOTH FRONT SEAT HEADRESTS HAD DEPLOYED AND STRUCK US IN THE BACK OF OUR HEADS ON IMPACT! WE COULD NOT BELIEVE IT. AS MY YOUNGER SON SAID, WE SUFFERED ENOUGH WITH NECK, SHOULDER, BACK AND STOMACH PAINS FROM BEING THRUST IN THIS CAR ACCIDENT BUT TO BE PUNCHED IN THE BACK OF OUR HEADS ON TOP OF THAT?? IT REALLY HURT US AND WE WERE MOVING AT THE TIME OF IMPACT. FORTUNATELY WE WERE CHECKED ON SCENE MEDICALLY BY THE PARAMEDICS. EVEN THE HIGHWAY PATROL OFFICER HAD NEVER SEEN ANYTHING LIKE THE HEADRESTS DISLODGED, NEITHER HAD THE PARAMEDICS. I LOOKED ON LINE AND FOUND A LITIGATION AGAINST A MAJOR CAR MANUFACTURER AND FOUND OUT THIS MAY BE AN EXTREMELY UNSAFE DEFECT ON OUR 2014 DODGE GRAND CARAVAN. WE CAN'T EVEN PUT BACK THE HEADRESTS IN PLACE ON EITHER FRONT SEAT HEADREST. THIS WAS VERY SCARY FOR BOTH OF US, HAVING OUR HEADS HURT SO MUCH UPON IMPACT. YET WE DIDN'T GO FORWARD INTO THE STEERING WHEEL OR DASHBOARD, RATHER WE GOT CLOCKED, PUNCHED IN THE BACK OF OUR HEADS BY THE HEADREST SUPPOSEDLY THERE TO HELP CURTAIL WHIPLASH. EXTREME LIES BY THE CAR MANUFACTURERS AND A TOTAL SAFETY HAZARD. THEY NEED TO BE HELD RESPONSIBLE FOR CAUSING THIS MUCH DURESS AND INJURY TO ALL THESE CUSTOMERS WHO TRUST THESE MAJOR CAR COMPANIES TO KEEP US AND OUR LOVED ONES SAFE, NOT INTENTIONALLY INJURE THEM.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11231042July 11, 2019
ENGINE
VAN STALLED A FEW TIMES, OUT OF THE BLUE, WHILE DRIVING AT A LOW SPEED DUE TO CONSTRUCTION. NEVER HAD PREVIOUS PROBLEM. STALLED IN ROAD WHILE TRYING TO MAKE A LEFT TURN INTO GAS STATION. GOT VAN RUNNING AND ATTEMPTED TO TURN, MOTOR DIED DOWN TO BARELY A CRAWL AND WAS ABOUT TO STALL AS A SEMI TRUCK APPROACHED US. GAS PEDAL TO THE FLOOR, TIRES SQUEALING BARELY GOT OUT OF THE TRUCKS WAY. ENGINE STALLED AGAIN, COASTED INTO STATION BUT BLOCKING DRIVE. COULD NOT START AGAIN, HAD TO PUSH OUT OF THE WAY. IT TURNED OUT TO BE THE #2 CYLINDER WHICH IS THE SAME ISSUES THE 2011-2013'S GRAND CARAVANS HAD A SAFETY BULLETIN 09-002-14 PUT OUT FOR IN 2014. I HAVE ATTACHED A COPY OF MY REPAIR BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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