Dodge Grand Caravan Complaints (2002)

290 consumer complaints on file.

#10104636December 28, 2004
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2002 DODGE GRAND CARAVAN. THE CAR STALLS WHILE DRIVING. IF IT STARTS AGAIN, IT STALLS WITHIN 1/4 MILE. YOU CAN DO THIS ONLY FOR 3 TIMES BEFORE IT FINALLY CAN NOT BE STARTED. BROUGHT THE CAR TO THE DEALERSHIP TO INVESTIGATE. FIRST TIME THEY REPLACED THE COMPUTER PROGRAM MODULE. THE CAR WORKED FOR 100 MILES, THEN DIED AGAIN WHILE I WAS DRIVING. THE DEALERSHIP STARTED THE CAR AND RAN A DIAGNOSTIC BUT FAILED TO LOCATE ANY FAULTY CODES. I ASKED THEM TO TAKE IT FOR A TEST RIDE AND SEE WHAT HAPPENS. THEY DID, AND IT DIED ON THEM. THEY RAN A DIAGNOSTIC TEST AND SAID THE CRANKSHAFT SENSOR FAILED. THEY REPLACED THE CRANKSHAFT SENSOR. AGAIN, LESS THAN 100 MILES LATER, THE CAR DIED. THE DODGE DEALER SEEMS TO BE AT A LOSS AS TO WHY IT IS FAILING AND NOT STARTING. I HAVE OWNED THE CAR FOR 3 YEARS AND HAVE NEVER HAD A PROBLEM WITH IT. THIS SEEMS TO HAVE THEM STYMIED. I AM REPORTING THIS BECAUSE THERE ARE NOT INDICATIONS PRIOR TO FAILURE. YOU LOSE ALL POWER TO THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100910December 2, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
THE LEFT FRONT STRUT MOUNT OR SWAY BAR ROD BROKE AND CAUSED MY TIRE TO BLOW OUT. I HAD MY CHILDREN IN THE CAR AT THE TIME AND ALMOST WENT INTO A DITCH. IT COST ME $350.00 TO REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100911December 2, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE FAILURE EVERY 16000 MILES OR SO. I HAD TO REPLACE THE FRONT BRAKE PADS 4 TIMES SINCE I HAD THIS VEHICLE. I HAD TO REPLACE THE ROTORS TWICE SINCE PURCHASE BECAUSE THE ROTORS DELAMINATED. YESTERDAY THE VAN HAD A HARD TIME STOPPING. IT WAS LIKE THE FRONT BRAKES WERE NOT GRABBING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100887December 1, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG LIGHT COMES ON EVERY TIME YOU TURN THE STEERING WHEEL. DCX RECALLED 1996-2000 FOR THE SAME DEFECT, BUT IT CONTINUED INTO 2002MY (PURCHASED IN SEPTEMBER 2001). WHY DID NHTSA ALLOW DCX TO ONLY RECALL THE 96 -2000 VEHICLES WHEN THE PROBLEM WAS NOT FIXED UNITL EARLY 2002?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100618November 27, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING SYSTEM IS MAKING EXTREME AMOUNTS OF NOISE. THERE IS A HIGH PROBABILITY OF PREMATURE FAILURE CAUSING LOSS OF VEHICLE CONTROL IF IT HAPPENS DURING A CORNERING MANEUVER. DEALER(S) ACKNOWLEDGE THIS IS A DEFECT ON THIS MODEL AND GET MANY COMPLAINTS FROM CUSTOMERS. MANUFACTURER HAS BEEN CONTACTED AND REFUSES TO REPAIR THE DEFECTIVE COMPONENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101628November 24, 2004
SEAT BELTS:REAR/OTHER
THE MIDDLE ROW SEAT BELT AND ALL THE THIRD ROW SEAT BELTS WOULD COME UNDONE WHILE DRIVING OR NOT DRIVING. THE RELEASE BUTTON STICK TOO HIGH UP, ANY PRESSURE CAUSES THE BUTTON TO RELEASE THE CLAPS. THE DEALER WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101162November 17, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, ELECTRICAL SYSTEM:IGNITION:SWITCH
AFTER OVERFILLING THE FUEL TANK GAS FUME WERE COMING INTO THE VEHICLE WHILE DRIVING. VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSES. ALSO, IGNITION SWITCH FAILED TO OPERATE INTERMITTENTLY WHEN STARTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100096November 17, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS
AIRBAG LIGHT TURNS ON AND OFF INTERMITTENTLY WHILE DRIVING THE VEHICLE. DRB III SCAN TOOL INDICATED DRIVER'S SQUIB CIRCUIT #2 FAILURE. CLOCK SPRING REPLACED, CORRECTING THE FAILURE. FAILED PART RETAINED BY DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100110November 17, 2004
FUEL SYSTEM, GASOLINE
GAS PUMP MALFUNCTIONED, CAUSING OVERFILL OF GAS TANK. GAS TANK SYSTEM ALLOWS FOR CAPTURE AND EVAPORATION OF OVERFILL. VENTS FOR AIR FLOW IN VEHICLE ALLOW GASOLINE FUMES/VAPORS INTO PASSENGER COMPARTMENT OF VEHICLE. THIS CREATES A PROBLEM IF YOU HAVE PASSENGERS OR NEED TO USE THE VEHICLE. ALL OCCUPANTS ARE FORCED TO SIT INSIDE OF AN ENCLOSED VEHICLE WITH GASOLINE VAPORS. BROUGHT CONCERN TO DEALER AND DEALER SAID VEHICLE WAS OPERATING WITHIN DESIGN PARAMETERS AND ADVISED NOT TO OVERFILL TANK. OVERFILL WAS NOT INTENTIONAL AND DEALER ADVISE DOES NOT CORRECT PROBLEM. DEALER STATED THAT THE EVAPORATIVE SYSTEM WAS MANDATED BY FEDERAL GOVERNMENT REGULATIONS. DEALER ALSO STATED THAT ALL NEW CARS HAVE SIMILAR SYSTEMS AND IF THEY ARE OVERFILLED FUMES/VAPORS WILL BE PRESENT IN PASSENGER COMPARTMENT AS WELL. I BELIEVE THAT THIS IS A DESIGN/MANUFACTURE PROBLEM THAT NEEDS TO BE CORRECTED. DEALER WILL NOT WORK WITH ME BUT ONLY STATES THAT THE SYSTEM IS WORKING THE WAY IT WAS DESIGNED. I AM NOT COMFORTABLE PUTTING MY FAMILY/CHILDREN INTO THE VEHICLE AND DRIVING IT WHILE IT IS FULL OF GASOLINE FUMES/VAPORS. AS A CAREER FIREFIGHTER I RECOGNIZE THAT GASOLINE IS MOST VOLITILE IN THE VAPOR STATE. I HAVE BROUGHT THIS INFORMATION TO THE MANUFACTURERS/DEALERS ATTENTION AND HAVE BEEN TOLD THAT THERE IS NOTHING THAT THEY CAN/WILL DO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099847November 12, 2004
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER'S VEHICLE WAS STRUCK FROM THE REAR BY A SCHOOL BUS AND DRIVER'S SEAT DID NOT HOLD. THE RECLINING BACK BROKE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10098731November 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE, STEERING:COLUMN
I HAVE A DODGE GRAND CARAVAN 2003. IT DID OK FOR ABOUT SIX MONTHS AFTER THAT IT HAS BEEN ONE PROBLEM AFTER ANOTHER. WHEN I'M WAITING TO GO ON A ROAD IF I TAKE MY FOOT OFF BRAKE IT STARTS ROLLING BACKWARD FAST. YOU HAVE TO HOLD THE BRAKE WHILE PUSHING THE GAS TO KEEP IT FROM ROLLING BACK. IT'S STEERING HAS GIVEN ME TROUBLE, THE GAS GAUGE HAS CAUSED PROBLEMS, ETC.... I HAVE CONTACTED DODGE SEVERAL TIMES, BUT HAVE GOTTEN NO HELP FROM THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099585November 8, 2004
AIR BAGS:FRONTAL
DURING A 40 MPH FRONT END VEHICLE COLLISION FRONT AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED INJURIES. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10099387November 3, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
PREMATURE FAILURE OF POWER STEERING PUMP ON 2002 DODGE GRAND CARAVAN. REPLACED UPPER POWER STEERING RETURN HOSE. *BF THE VEHICLE HAS BEEN RECALLED TWICE FOR THIS PROBLEM. *NM THE CONSUMER EXPERIENCED SIMILAR PROBLEMS WITH THE POWER STEERING HOSE PRIOR TO THE FIRST RECALL. RECALL CAMPAIGN ID NUMBER : 04V386000 *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097395October 21, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
AFTER RECEIVING A RECALL FOR THE UPPER POWER STEERING RETURN HOSE, AND CALLING THE DEALER. THE CONSUMER WAS TOLD BY THE MANAGER THAT THEY ONLY HAD THREE PARTS IN AND THEY WERE ONLY FOR VEHICLES THAT WERE INOPERABLE. THE CONSUMER WAS TOLD THAT THEY ONLY SERVICED CONSUMERS THAT PURCHASED THEIR VEHICLES FROM THEM. NHTSA RECALL 04V386000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096020October 19, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WE HAD TO HAVE THE ENTIRE BRAKING SYSTEM COMPLETELY REPLACED ON OUR VEHICLE. IT HAD 26,100 MILES ON IT AT THE TIME OF THE REPAIR. THEY WERE NOT COVERED UNDER WARRANTY. THIS WORK WAS DONE ON 10/05/04.*AK I WAS INVOLVED IN A MINOR CAR ACCIDENT ON 8/21/04 AND THINK THAT THE FAILING BRAKES HINDERED MY ABILITY TO STOP IN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095265October 6, 2004
STEERING:RACK AND PINION:PINION SHAFT
WHILE DRIVING AND STEERING VEHICLE WANDERED ON ITS OWN. CONSUMER HEARD A LOUD NOISE WAS COMING FROM THE FRONT. DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SOLENOID SWITCH NEEDED TO BE REPLACED INSIDE OF THE STEERING COLUMN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093132September 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WOULD DELAY UP-SHIFT AT APPROX. 25 AND 40 MPH. ACCELERATION IS DELAYED FOR SEVERAL SECONDS. NEITHER SPEED NOR RPMS WILL INCREASE BY PRESSING PEDAL. THIS CREATES A HAZARD WHILE TRYING TO MERGE IN TRAFFIC. VEHICLE HAD 42,000 MILES. TRANSMISSION AND TORQUE CONVERTER REPLACED, NEW SOLENOID BLOCK AND INPUT/OUTPUT SENSORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091139September 16, 2004
ELECTRICAL SYSTEM:WIRING
ON 9/3/04 THERE WAS AN ELECTRICAL FIRE IN THE LEFT SLIDING DOOR OF OUR 2002 DODGE GRAND CARAVAN EX (PURCHASED NEW). PREVIOUSLY BROUGHT IT TO AN AUTHORIZED DODGE DEALER WITH COMPLAINTS OF RIGHT & LEFT SLIDING DOORS NOT FUNCTIONING PROPERLY. DEALER RELEASED THE CAR STATING THERE IS NOTHING WRONG WITH IT. MY 2 KIDS AND I WERE IN THE CARS MINUTES PRIOR TO IT CATCHING FIRE. MAJOR DAMAGE DONE BUT DODGE WANTS TO REPAIR THE ELECTRICAL DAMAGE AND FOR US TO CONTINUE TO DRIVE IT HOPING THAT THE RIGHT SLIDING DOOR DOES NOT CATCH FIRE. CANNOT BE SURE THAT THE SMOKE SMELL WILL EVER COME OUT OF THE UPHOLSTERY OR THAT MOLD WILL NOT BUILD UP IN THE SEAT CUSHIONS FROM THE FIRE DEPT PUTTING OUT FIRE. DO NOT FEEL SAFE IN THE VEHICLE!!! *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10091855September 10, 2004
TIRES:SIDEWALL
WHILE DRIVING STEERING WHEEL VIBRATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER NOTICED THAT DRIVER'S SIDE REAR GOODYEAR, WRANGLE TIRE TREAD SEPARATED FROM THE WHEEL. ALL FOUR TIRES HAD CRACKS AROUND THE SIDEWALLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091652September 9, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE DRIVING AT 35 MPH STEERING WHEEL FELT LOOSE AND MADE A LOUD NOISE. VEHICLE WAS TAKEN TO THE DEALERSHIP,WHO REPLACED THE STEERING PUMP. EIGHT MONTHS LATER, DEALERSHIP INDICATED THE NEEDEDE TO REPLACE THE STEERING PUMP AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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