Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11176088February 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
SHORTLY AFTER GETTING MY VAN I FELT THAT IT DID NOT HANDLE PROPERLY. I EXPERIECED HYDRO PLANNING WHEN BRAND NEW TO ME. TRACKING UPON ACCELERATION WAS PORE. VERY POOR TRACKING AT ACCELERATION GOING INTO A TURN AT START UP SPEED. I CALLED CHRYSLER AND THEY SAID THERE HAD BEEN NO COMPLAINTS TO DATE. BY SUGGESTION, I PAID $100 FOR AN ALIGNMENT. THE ALIGNMENT DID NOT HELP WITH THIS MATTER. ANY TYPE OF PRECIPITATION AFFECTS THE TRACKING OF THE VEHICLE. ANY PAINTED LINES ON THE ROAD AFFECT TRACTION. IT SEEMS THAT THE TRACTION CONTROL IS THE PROBLEM, OR MAYBE THE YOKOHAMA AVID TIRES ARE THE PROBLEM. WHEN I ACCELERATE IN ANY GIVEN SITUATION MY TIRES WILL SPIN OR TRACTION CONTROL SLIPS BACK AND FORTH AS I CROSS OVER ANY REFLECTIVE SURFACES (LINES ON ROAD, OR STOP STRIPS, OR CROSSWALKS). I HAVE HAD TO LEARN TO STOP ON ROAD SURFACE, PRIOR TO CROSSING ANY DIFFERENTIATED SURFACES. RIGHT TURN ON RED IS MOSTLY FORBIDDEN, AS I MAY SPIN MY WAY OUT IN FRONT OF FASTER MOVING TRAFFIC. THIS VAN NOW HAS 24,000 MILES ON IT, AND THE TIRES NEED REPLACED FROM THE SPIN IN ACCELERATION.. AT 2 1/2 YEARS OLD, I AM CONCERNED ENOUGH TO TRADE FOR A DIFFERENT MAKE. I HAVE OWNED A 1992 DODGE CARAVAN, A 2007 TOWN & COUNTRY, AND NOW THIS 2016 DODGE CARAVAN. MY FRIEND WHO WORKS FOR THE STATE OF PENNSYLVANIA, HAS TO USE A NEW DODGE CARAVAN, ON OCCASION, OUT OF THEIR FLEET , HE TOO AGREED THAT TRACKING WAS AN ISSUE WTH THE VAN GOING STRAIGHT DOWN THE ROAD. I FIND IT VERY HARD TO BELIEVE THAT I AM ONE OF TWO PEOPLE TO COMPLAIN ON THIS VEHICLES HANDLING. TODAY 02/10/2019 WE RECEIVED ONE INCH OF SNOW. I WAS HEADING OUT FOR ERRANDS. MY TRACKING WAS HORRIBLE. I HAD TO ANTICIPATE ACTIONS OF OTHERS AN MYSELF WELL IN ADVANCE. I STOPPED AT A RED LIGHT ON A OTHER THAN LEVEL DOWN HILL SLOPE (VERY MILD), ANITICPATED VEHICLES AHEAD MOVING, I LEFT OF MY BRAKE TO ROLL. TURNING AT 5MPH, I LOST CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175162February 8, 2019
ENGINE
BOUGHT THE CAR USED WITH 35,982 MILES. A YEAR AFTER I PURCHASED THE VAN MY CHECK ENGINE LIGHT CAME ON. CHANGED THE OIL AND SPARK PLUGS. THE LIGHT STAYED ON AND CONTINUED TO RUN ROUGH. WE CONTACTED DODGE MULTIPLE TIMES TO BE TOLD MY CAR WASN'T UNDER WARRANTY. WE TOOK MY CAR TO BE PUT ON THE COMPUTER AND FOUND A FEW SMALL ISSUES. I BOUGHT A FEW PARTS FROM DODGE AND AGAIN TALKED TO THEM ABOUT THE WARRANTY. WAS TOLD IT STOPPED AT 30,000 MILES. TOOK MY CAR BACK TO THE MECHANIC AND WAS TOLD I HAVE LOW COMPRESSION IN CYLINDER TWO. I CALLED DODGE TO FIND OUT HOW MUCH THEY WOULD CHARGE ME TO FIX IT. TO FIND OUT MY CAR WAS UNDER WARRANTY AND I HAD JUST WENT OVER THE MILEAGE OF 60,000. SO I WAS LIED TO AND MY CAR IS STILL MESSED UP. I HAVE READ OVER AND OVER ABOUT THE MOTORS HAVING ISSUES AND NOTHING IS BEING DONE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174884February 6, 2019
ELECTRICAL SYSTEM
WHEN VEHICLE IS PARKED, SIDE DOOR CEASES TO FUNCTION AND WILL NEITHER UNLOCK OR OPEN. HAS HAPPENED TO BOTH PASSENGERS DOORS AND IS EXTREMELY DANGEROUS AS IT IS IMPOSSIBLE TO EXIT THE CAR THROUGH THE PASSENGER SPACE AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173835February 3, 2019
ELECTRICAL SYSTEM
MY 2016 DODGE GRAND CARAVAN BLOWS ONLY HOT AIR ON PASSENGER SIDE. I TRIED TO TURN AC ON AND FOUND DRIVER SIDE IS BLOWING COLD AIR BUT PASSENGER SIDE IS STILL BLOWING HOT AIR. SHOULD THIS BE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173041January 30, 2019
STRUCTURE:BODY:DOOR
PASSENGER SIDE BACK SLIDING DOOR, THE LOCK IS STUCK. UNABLE TO UNLOCK EITHER MANUALLY OR WITH POWER LOCKS. *DT *DT *TR *DT CONSUMER STATED VAN WAS NOT REPAIRED AND NO LONGER HAS THE VAN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172801January 29, 2019
UNKNOWN OR OTHER
DRIVER SIDE SLIDING DOOR REMAINS LOCKED SHUT. UNABLE TO OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172334January 27, 2019
ELECTRICAL SYSTEM
THE PASSENGER SIDE REAR DOOR LOCK ACTUATOR FAILED CAUSING THE DOOR LOCKS TO GET STUCK IN THE LOCK POSITION. THE DOOR LOCK WILL NOT MOVE TO THE UNLOCK POSITION AND THE DOOR WILL NOT OPEN. THIS HAPPENS ON THE STREET WHILE DRIVING AND PASSENGERS HAD TO EXIT THE VEHICLE FROM ANOTHER DOOR. THIS IS EXTREMELY DANGEROUS AS IF I HAD AN ACCIDENT NO ONE WOULD BE ABLE TO ESCAPE FROM THAT DOOR. LOOKING ONLINE IT APPEARS THIS IS COMMON WITH THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170683January 17, 2019
STRUCTURE:BODY
MY REAR SLIDING DOOR'S ACTUATOR HAS GONE OUT ON THE DRIVER'S SIDE. THIS WAS NOTICED WHEN I PULLED INTO MY DRIVEWAY AND ATTEMPTED TO LET MY CHILDREN OUT OF THE CAR, SO IT WAS TURNED OFF. THE DOOR IS STUCK IN "LOCK" AND WILL NOT OPEN. IT WILL NOT OPEN MANUALLY, OR WITH ANY OF THE AUTOMATIC BUTTONS. THIS IS AN EXTREME SAFETY HAZARD IN THE EVENT OF AN ACCIDENT TO MY 3 UNDERAGE CHILDREN, AND APPARENTLY HAS BEEN A PROBLEM FOR SEVERAL YEARS. I AM GOING TO REQUEST IN THIS DESCRIPTION THAT A RECALL FINALLY BE ISSUED BEFORE SOMEONE GETS HURT BECAUSE THEY ARE T-BONED ON ONE SIDE AND TRAPPED IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170133January 15, 2019
ELECTRICAL SYSTEM
THE DRIVER'S SIDE PASSENGER SLIDING DOOR IS PERMANENTLY LOCKED DUE TO A FAULTY ACTUATOR. THIS POSES A SERIOUS SAFETY ISSUE FOR THOSE RIDING IN THE BACK OF THE VAN, IF THE OTHER SLIDER IS DAMAGED, THE PASSENGERS COULD BECOME TRAPPED IN THE VEHICLE. IN RESEARCHING THIS PROBLEM I HAVE ENCOUNTER THOUSANDS OF OTHERS WITH THE SAME PROBABLY IN MODEL YEARS 2014-2017. THE POWER LOCKS WORK FINE, THEN SUDDENLY THE ONE SLIDER WILL NOT OPERATE. THIS IS AN EXPENSIVE REPAIR THAT SHOULD BE ISSUE A RECALL FOR SAFETY ISSUES. I HAVE CONTACTED DODGE CONCERNING THIS ISSUE, WITH NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166414January 11, 2019
EXTERIOR LIGHTING
I HAD SOMEONE RUN A REDLIGHT & HIT MY RIGHT SIDE QUARTER PANEL BEHIND THE TIRE JUST BEFORE THE DOOR. MY RIGHT HEADLIGHT LENSE WAS CRACKED IN THE PROCESS. THE BODY SHOP TOLD ME IT'S DEFECTIVE PRIOR TO YOUR ACCIDENT BECAUSE IT'S NOT EVEN SEALED. I WAS TOLD TO CHECK IF THERE'S A RECALL. WETHER IT IS OR NOT IT'S STILL THE FAULT OF CHRYSLER'S & I HAVE MOISTURE INSIDE IT NOW. IS THIS SOMETHING YOU WILL FIX FOR ME? CAN'T REMEMBER ACTUALL MILEAGE BUT FIFTY NINE THOUSAND SOMETHING. ALSO CAN'T REMEMBER EXACTLY WHAT DATE. NOVEMBER 2018
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11165114January 8, 2019
UNKNOWN OR OTHER
MY 2016 DODGE CARAVAN WAS PARKED IN MY DRIVEWAY OVERNIGHT. IN THE MORNING, THE DRIVER SIDE SLIDING DOOR WOULDN'T UNLOCK NEITHER MANUALLY OR WITH THE KEY FOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165112January 8, 2019
POWER TRAIN
YESTERDAY, I WAS DRIVING STRAIGHT AHEAD AT 25MPH ON LEVEL CITY STREET WITH THE VEHICLE IN "DRIVE." SUDDENLY THE ENGINE ROARED AND REVVED UP BUT THE CAR DID NOT ACCELERATE - IT WAS AS IF THE TRANSMISSION HAD SOMEHOW SLIPPED INTO NEUTRAL. I TOOK MY FOOT OFF THE GAS, LET THE ENGINE SETTLE BACK, AND CAUTIOUSLY APPLIED POWER. THE CAR BEHAVED NORMALLY. HOWEVER, AFTER PARKING AND RUNNING SOME ERRANDS, THE SAME THING HAPPENED ON MY RETURN TRIP HOME. I HAVE NOT USED THE CAR SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164283December 31, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE TRANSMISSION. WHILE MAKING A RIGHT TURN WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). A DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163721December 27, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE HESITATED AND THEN ACCELERATED RAPIDLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER JEEP DODGE RAM TAMPA (9207 EAST ADAMO DRIVE, TAMPA, FL 33619, (813) 402-0841) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 57606717. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161149December 13, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BEEN FOR REPAIR TWICE IN 3 MONTHS FIRST TIME SLIDING DOOR ON DRIVERS SIDE WOULD NOT UNLOCK .SECOND TIME SLIDING DOOR ON PASSENGER SIDE WON'T LOCK . I FEEL THESE ARE SAFETY ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150926November 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
THE VEHICLE IS 2 YEARS OLD I HAVE OWNED FOR 7 MONTHS. I START THE CAR IT WILL NOT GO INTO GEAR. I SHUT THE CAR OFF THE MOTOR KEEPS RUNNING. THEN IT WILL GO IN GEAR AND MOVE BY ITSELF.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11150929November 12, 2018
ENGINE
THE ENGINE WON'T SHUT DOWN AFTER BEING DRIVEN. WHEN THE VEHICLE HAS BEEN PARKED, AND PUT INTO PARK, THEN TURN THE KEY OFF, THE VEHICLE IS STILL RUNNING. IT'LL RUN FOR SEVERAL MINUTES, THEN CUT OFF. I'VE TRIED TO PUT THE KEY BACK IN AND TURN IT ON AND THEN OFF, VAN STILL RUNS. I'VE UNHOOKED THE BATTERY TO SEE IF IT WOULD RESET ITSELF. THE PROBLEM STILL EXISTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144063October 30, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION FAILED WHILE TAKING OFF AFTER, STOPPING AT A DRIVE THRU RESTAURANT. THE CONTACT WOULD TURN OFF AND RESTART THE VEHICLE BUT IT MADE A GRINDING NOISE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144194October 30, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR WOULD NOT OPEN AND WAS STUCK ON LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE DOOR WAS JAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,297.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142092October 23, 2018
STRUCTURE:BODY
MY DRIVER SIDE SLIDING DOOR WILL NOT OPEN. IT SEEMS TO BE AN ISSUE WITH SEVERAL OF THESE VANS WHEN I LOOKED UP A CORRECTION TO IT. IT SEEMS TO BE STUCK IN THE LOCK POSITION AND WONT OPEN MANUALLY OR WITH THE FOB. MY 11 MONTH OLD WAS IN THE VEHICLE AND I HAVE TO CLIMB THROUGH THE CAR TO GET TO HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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