Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11203007April 22, 2019
STRUCTURE:BODY
HAVING SEVERAL ISSUES WITH THIS VEHICLE. THE ONE THAT HAS BEEN APPARENT THE LONGEST IS THE RUST BUBBLES ALONG THE EDGE OF THE HOOD UNDER THE PAINT. PASSENGER SIDE SLIDING DOOR LOCK IS STICKING. WHEN LOCKING USING THE KEY FOB IT MAKES A LOUD BUZZING NOISE. THIS HAS BEEN ONGOING FOR SIX MONTHS OR SO. MORE RECENTLY THE DRIVER SIDE DOOR WHICH WAS FUNCTIONING FLAWLESSLY ALL OF THE SUDDEN IS STUCK IN A LOCKED POSITION AND WILL NOT OPEN. THE MANUAL LOCK ON THE INSIDE OF THE DOOR WILL NOT UNLOCK. ALMOST AS IF IT IS JAMMED. OPENED BOTH SIDE DOORS AND EVERYONE GOT IN. DROVE FOR 20 MINUTES AND TRIED TO DROP OFF MY PASSENGERS AND THE DOOR WOULD NOT OPEN ON THE DRIVER SIDE. ARE THE MOTORS DEFECTIVE? DESIGNED TO BREAK AFTER WARRANTY EXPIRES? VIDEOS ON HOW TO FIX THIS ISSUE APPEAR TO BE QUITE INVOLVED AND COMPLEX. NEARLY IMPOSSIBLE IF THE DOOR CANNOT BE OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202941April 22, 2019
STRUCTURE:BODY
THE DRIVER SIDE SLIDING DOOR FAILED WITH LESS THAN 50K MILES ON THE VEHICLE. THE LOCK IS STUCK AND WILL NOT OPEN ELECTRONICALLY OR MANUALLY. THIS PREVENTS A SAFETY ISSUE IF IMMEDIATE EGRESS IS NEEDED FROM THE VEHICLE. THE ACTUATOR ON THE PASSENGER SIDE OF THE VEHICLE STARTED MAKING LOUD BUZZING NOISES AS THOUGH IT MAY FAIL SHORTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202722April 21, 2019
UNKNOWN OR OTHER
DRIVERS SIDE SLIDING DOOR LOCKED AND CANNOT BE UNLOCKED WITH POWER CONTROLS OR MANUALLY. GOOGLED AND FOUND MANY PEOPLE HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197119April 18, 2019
UNKNOWN OR OTHER
DRIVER SIDE DOOR STOPPED WORKING WILL NOT OPEN. THIS IS UNSAFE FOR PASSENGERS INSDE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197191April 18, 2019
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TWO DAYS AGO, THE DRIVER SIDE REAR SLIDING DOOR FAILED TO UNLOCK OR OPEN, EITHER WITH THE KEY FOB OR VARIOUS BUTTONS/HANDLES. THE PASSENGER SIDE DOOR LOCK MADE A BUZZING NOISE WHEN IT LOCKED. TODAY, THE PASSENGER SIDE SLIDING DOOR STOPPED WORKING. I TOOK IT TO MY MECHANIC. HE SAID BOTH LOCKING MECHANISM MOTORS WERE BURNED OUT AT A COST TO REPLACE OF $1900. THE FIRST DOOR STOPPED WORKING WITHOUT WARNING, THE SECOND ONE MADE A BUZZING SOUND FOR A DAY OR TWO WHEN LOCKING OR UNLOCKING. THERE WAS NO IMPACT OR ROUGH ROAD DRIVING INVOLVED. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197223April 18, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I HAD BEEN HAVING ISSUES WITH THE GAUGES STARTED FLASHING AND GOING CRAZY ON THE 2ND DAY AFTER HAVING IT. THEN AT TIMES I WOULD BE LOCKED OUT FOR EXTENDED PERIODS OF TIME. AFTER THE OIL PUMP IN THE TRANSMISSION WENT OUT I HAD IT CHECKED FOR CODES AND IT SHOWED U0141 AS BEING STORED. AFTER THE TRANSMISSION WAS FIXED THEY WERE IN THE PROCESS OF DELIVERING IT BACK AND IT STARTED ACTING UP ON THEIR WAY WITH IT. AFTER TALKING TO THE DEALER TODAY THEY TELL ME IT IS THE TIPM AND IT IS THROWING 35 CODES. THIS IS NOT SAFE CAUSING YOU TO LOSE POWER WHILE DRIVING OR VEHICLE NOT STARTING OR BEING LOCKED OUT IN AN EMERGENCY SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196889April 17, 2019
ELECTRICAL SYSTEM
LEFT POWER SLIDING DOOR STOPPED WORKING AND UNABLE TO OPEN MANUALLY AFFRAID MY GRANDCHILDREN WILL BE ENDANGERED IF I'M IN A SITUATION AND NEED TO GET THEM OUT FROM THE LEFT SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196931April 17, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL - OUR PROBLEM IS THAT THE SLIDING SIDE DOORS WILL NOT OPEN. ONE PLAYED OUT ABOUT 6 MONTHS AGO AND THE OTHER PLAYED OUT A WEEK AGO. I'VE TOOK IT TO BE CHECKED OUT AT AUTO ZONE AND NONE OF THE FUZZES WERE BLOWN OUT. BY IT BEING CONSIDERED A NEW VEHICLE THE SIDE DOORS SHOULDN'T BE HAVING ANY PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196967April 17, 2019
POWER TRAIN
I WAS DRIVING HOME AT NIGHT, AROUND 35MPH. ALL OF A SUDDEN THE TRANSMISSION AND RPMS WENT OFF THE CHARTS, ALL THE WAY UP TO 7000RPMS, ANY SORT OF ACCELERATION BY TAPPING THE GAS PEDAL CAUSED THE VEHICLE TO MALFUNCTION. I HAD MY DAUGHTER IN THE CAR AND TRIED TO GET PULLED OFF TO THE SIDE OF THE ROAD AND GET THE VEHICLE STOPPED. ONCE I GOT IT STOPPED IT WAS UNDRIVABLE AT THIS POINT AND HAD TO CALL A TOW SERVICE. MY LOCAL MECHANIC DEEMED IT TO BE THE TRANSMISSION PUMP WENT OUT WHILE I WAS DRIVING. NO WARNING, NO LIGHTS, NOTHIHG. NOW THE VAN IS AT THE DODGE DEALER FOR INSPECTION. I WAS TOLD THAT GRAND CARAVANS HAD A RECALL ON TRANSMISSION PUMPS BETWEEN THE DATES OF JULY 31, 2015 AND APRIL 18,2016 (MINE WAS MANUFACTRURED OCTOBER 2015) EVEN THOUGH IT FALLS IN THOSE DATES, MY VIN# WAS NOT ATTACHED TO THE RECALL. (S44 IS THE RECALL NUMBER, ALSO THE NHTSA CAMPAIGN NUMBER IS 16V461000) THIS WAS A SERIOUS MALFUNCTION, AND COULD HAVE BEEN MORE SERIOUS IF I WOULD HAVE BEEN DRIVING JUST A LITTLE FASTER. AT ONE POINT, THE VEHICLE KEPT ACCELERATING WITHOUT THE GAS PEDAL BEING PUSHED. WE WERE LUCKY I WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. ONCE THE VAN WAS SHUT OFF, THERE WAS A BURNING ODOR COMING FROM THE VEHICLE. I HAVE LOOKED AND FOUND SEVERAL OTHERS WITH THE SAME ISSUE AS MINE, WHO WERE NOT INCLUDED IN THE RECALL AND SHOULD OF BEEN. HOPEFULLY AN INVESTIGATION WILL OPEN SOON, BEFORE SOMEONE GETS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196644April 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. AFTER THE CONTACT PARKED THE VEHICLE AND TURNED THE ENGINE OFF, HE BEGAN TO EXIT THE VEHICLE AS IT STARTED TO ROLL BACKWARDS. THE CONTACT EXITED THE VEHICLE, PUSHED IT BACK INTO THE PARKING SPOT, RESTARTED THE ENGINE, PLACED THE GEAR IN PARK, AND TURNED OFF THE ENGINE. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS SCHEDULED TO BE TOWED TO HUNTINGTON BEACH JEEP DODGE CHRYSLER (16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, (714) 841-3999) WHERE THE VEHICLE WAS SCHEDULED TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,749.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196782April 16, 2019
STRUCTURE:BODY:DOOR
PURCHASED IN AUG 2018, IN APRIL 2019 BOTH SIDE DOORS WOULD NOT OPEN BY ANY MEANS TRIED. NO RECALL ACCORDING TO DODGE BUT I HAVE READ MANY COMPLAINTS ON LINE AND HERE. I CONSIDER THIS A SAFETY HAZARD. I HAVE MY GRANDSON IN A CAR SEAT IN THE BACK AND IF THERE WAS AN ACCIDENT COULDN'T GET HIM OUT. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196797April 16, 2019
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE STARTED TO SLOW DOWN WHILE TRAVELING UP A HILL. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT PLACED THE SHIFTER INTO PARK AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT A BURNING ODOR WAS PRESENT AROUND THE VEHICLE. THE CONTACT POWERED OFF THE ENGINE AGAIN AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 58391588. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195991April 13, 2019
UNKNOWN OR OTHER
THE DRIVER SIDE SLIDING DOOR FAULTS TO LOCKED POSITION. CANNOT MANUALLY OVERRIDE LOCK WITH THE ANY ACTION. THE LEAVES PASSENGERS IN THE REAR TRAPPED IN AN EMERGENCY SITUATION. THIS IS THE CASE IF THE VEHICLE IS STATIONARY, IN MOTION, IN THE CITY, ON A HIGHWAY, TURNING, AND ANY OTHER SITUATION. IT IS ALWAYS LOCKED. THE CAR HAS 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195345April 10, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO RIDE ROUGHLY AND THE ENGINE HESITATED. WHILE THE CONTACT WAS INSPECTING UNDER THE HOOD, A BURNING ODOR WAS PRESENT. IT WAS DISCOVERED THAT A WIRE HARNESS HAD MELTED. THE VEHICLE WAS TOWED TO STEVE WHITE DODGE(3470 HWY 70 SE, NEWTON, NC) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS, BATTERY, AND ALTERNATOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A REPRESENTATIVE WAS SENT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11195428April 10, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE THE AIR CONDITIONER WAS ACTIVATED, THE FRONT PASSENGER SIDE VENTS BLEW OUT HOT AIR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCCLANE MOTOR SALES (618-783-2372, LOCATED AT 702 E JOURDAN ST, NEWTON, IL 62448) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE PASSENGER SIDE ACTUATOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,082. *DT CONSUMER STATED THE REPORT IS INCOMPLETE IN THAT IT DOES NOT STATE THAT THERE HAD BEEN A RECALL ON THIS VEHICLE BECAUSE OF THIS PROBLEM WITH THE RECALL ON THOSE MANUFACTURED UP TILL MAY, 2015. OBVIOUSLY, THE PROBLEM WAS NOT SOLVED AS OUR VAN WAS MANUFACTURED IN SEPT. 2015. ADDITIONALLY, WE'VE TAKEN THIS VAN TWICE TO HAVE THE VAN WORKED ON. FOR THE VEHICLE TO HAVE VERY SLOW ACCELERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195503April 10, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR DID NOT FUNCTION AND THE PASSENGER SIDE SLIDING DOOR MADE AN ABNORMAL NOISE WHEN PRESSING THE BUTTON TO UNLOCK. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 49,643.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194874April 9, 2019
POWER TRAIN
I BROUGHT MY NEW DODGE CARAVAN AT ARRIGO SAWGRASS FLORIDA ON AUGUST 2016. IT CURRENTLY HAS 72,000 MILES, THE WARRANTY EXPIRED AT 60,000 MILES. I HAVE DONE ALL REQUIRED MAINTAINANCE AT THERE DEALER, THIS VAM HAS NEVER GIVEN ME PROBLEMS BEFORE, AND HAS ONLY BEEN SEEN BY THEM. ON APRIL 7, IT SUDDENLY STOPPED WORKING AND IT SEEM.TO HAVE TRANSMISSION PROBLEMS. I TOOK IT TO THE DEALER AND THEY INFORMED ME THE TRANSMISSION MAIN PUMP BROKE AND I NEED TO.REPLACE THE TRANSMISSION WITH A NEW ON. REPAIR COST IS 4884.00. THIS IS UNACCEPTABLE, AS I BROUGHT IT NEW, AMD THEY ARE NOW OFFERING 3YR 100,000 WARRANTY IF I DO THE JOB WITH THEM. DOING SOME.RESEARCH ON LINE I SAW THEY HAD A RECALL FOR DODGE CARAVAN 2016-16V461000, S44. THIS RECALL.WAS EFFECTIVE FOR UNITS UNTIL JULY 2016, THIS UNIT IS FROM AUGUST 2016, SO I'M PRETTY SURE THIS IS A MANUFACTURER ISSUE AND THEY SHOULD BE RESPONSABLE REGARDLESS MY WARRANTY ENDED 12,000 MILES AGO. THE VEHICLE CAN NOT BE MOVED AND I PAY 584.81 MONTHLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195038April 9, 2019
ELECTRICAL SYSTEM
THE PASSENGER SIDE SLIDING DOOR WILL NOT OPEN OR UNLOCK. I HAVE TRIED MANUALLY UNLOCKING THE DOOR BUT IT WILL NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194781April 8, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE PASSENGER SLIDING DOOR HAS LOCKED SHUT. I AM UNABLE TO OPEN IT AT ALL. THIS OCCURRED RANDOMLY, WHILE MY WIFE WAS BY HERSELF, 39 WEEKS PREGNANT WITH A SMALL CHILD AND A TODDLER INSIDE THE VEHICLE.. I HAVE RESEARCHED THIS MALFUNCTION AND IT SEEMS TO HAPPEN OFTEN TO THIS MAKE (DODGE AND CHRYSLER) MINIVAN IN THE PAST SEVERAL YEARS. IN MY OPINION, THIS SEEMS LIKE AN EXTREMELY HAZARDOUS MALFUNCTION. I HAVE A 4-YEAR OLD, 2 YEAR OLD, AND A NEWBORN ALL IN CARSEATS IN THE VAN. IN THE CASE OF AN EMERGENCY, AND THIS DOOR WAS UNABLE TO OPEN, I WOULD NOT BE ABLE TO GET ALL OF MY CHILDREN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194274April 6, 2019
ELECTRICAL SYSTEM, POWER TRAIN
I'VE BEEN HAVING ELECTRICAL PROBLEMS SINCE I GOT THE VAN AT SOME POINT WHILE I'M DRIVING ALL THE GAGES WOULD START FLASHING ACTING LIKE IT WAS TRYING TO DIE SOME CASES IT DID SOME CASES IT DID NOT BUT WHEN I STOPPED THE DASHBOARD HAD LOST ALL POWER TO IT NO IGNITION WHATSOEVER I STILL HAD WORKING RADIO HEADLIGHTS AND EVERYTHING ELSE WHENEVER I WOULD PARK THE CAR IT COULD TAKE UP TO AN HOUR OR MORE TO GET IN THE VEHICLE BECAUSE IT WOULD NOT RESPOND TO THE KEY FOBS YOU WOULD BE SITTING DOWN MINDING YOUR OWN BUSINESS AND THEN ALL THE SUDDEN IT WOULD WORK LEFT ME STRANDED TRYING TO GET TO WORK MY CHILD TO SCHOOL AND THEN LAST NIGHT WHILE I WAS DRIVING DOWN THE HIGHWAY I STARTED HEARING A NOISE AND THEN ALL A SUDDEN THE TRANSMISSION STARTED SLIPPING REVVING UP TO 6000 RPM WHILE I'M CROSSING OVER A BRIDGE ON A MAJOR HIGHWAY BARELY WAS ABLE TO GET ACROSS THE BRIDGE LEAVING ME STRANDED IN AN UNSAFE PART OF TOWN I RAN A CODE SCANNER ON THE VEHICLE IT SHOWS CODE U0141 THAT WAS STORED AND P083B WHICH IS THE TRANSMISSION FLUID PUMP AND IT NEVER TURN ON A CHECK ENGINE LIGHT UNTIL I WAS LESS THAN A MILE FROM THE DEALER AFTER I HAD TO DRIVE TO THE DEALER BECAUSE THE ROADSIDE ASSISTANCE NUMBER I HAD I COULD NOT CONTACT THEM. I DO KNOW THAT SOME OF THE VEHICLES WERE UNDER RECALL I'M NOT SURE IF THIS ONE WAS AND IT WAS FIXED OR NOT BUT IS NOT SHOWING AN ACTIVE RECALL BUT IT IS NOT SAFE THE IMAGES I SHARED I WAS ACTUALLY DRIVING FORWARD AND AS YOU CAN SEE THE LIGHTS CAME ON AND AT 1 POINT IT ACTUALLY SHOWED ME AS BEING IN REVERSE IT BEEPS AND GOES CRAZY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan