Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#10479543October 10, 2012
ENGINE AND ENGINE COOLING
THE SERPENTINE BELT COMES OFF WHENEVER IT RAINS. I HAVE HAD THE BELT, HARMONIC BALANCER AND THE TENSIONER ARM (2 X'S) REPLACED BUT IT STILL COMES OFF IN THE RAIN. I HAVE SINCE FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH THIS CAR. THIS IS DANGEROUS. I LOST CONTROL OF THE CAR MOMENTARILY EACH TIME AND HAD NEAR ACCIDENTS. LUCKILY I WAS STRONG ENOUGH TO STEER THE CAR OFF THE ROAD. BUT A SMALL WOMAN WOULD PROBABLY NOT BE ABLE TO. THIS SHOULD BE A RECALL NOT SOMETHING THE OWNER SHOULD HAVE TO PAY FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474087September 6, 2012
EXTERIOR LIGHTING
SHOULD A VEHICLE OWNER CONTINUE TO KEEP THEIR OLDER VEHICLES THE HEADLAMPS ON MANY VEHICLES HAVE PLASTIC FACES THAT BECOME ETCHED OVER TIME MAKING IT IMPOSSIBLE TO DRIVE THE VEHICLE AT NIGHT WITHOUT PUTTING ON THE HIGH BEAMS. HENCE NIGHT DRIVING HAS BECOME HAZARDOUS FOR THESE VEHICLES AND TO OTHERS. THE KITS TO CLEAN THEM DO NOT WORK. THE ENTIRE HEADLAMP ON THE VEHICLES NEED TO BE REPLACED TO CORRECT THIS PROBLEM AND THAT COSTS HUNDREDS OF DOLLARS. IT IS NOT SO SIMPLE AS TO JUST REPLACE A PLASTIC COVER. THE VEHICLE MANUFACTURERS SHOULD REPLACE THEM FREE OF CHARGE. PLASTIC DOESN'T REMAIN CLEAR AND VISIBLE SPECIFICALLY IN THE NORTHEAST WHERE SALT AND SAND ARE APPLIED TO THE ROADS FOR WINTER DRIVING. HIGHWAY DRIVING IS HAVEC ON PLASTIC ALSO. ARE THE STATS UP FOR NIGHT DRIVING ACCIDENTS??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468392July 31, 2012
ENGINE
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, WHERE A CERTIFIED MECHANIC DETECTED THAT THE SERPENTINE BELT DISLODGED AND WAS RECONNECTED SECURELY. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE SERPENTINE BELT WAS REPLACED SEVEN TIMES BY AN INDEPENDENT MECHANIC AND THE PROBLEM CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467707July 25, 2012
SERVICE BRAKES
WHILE DRIVING @ 35 MPH I TRIED TO APPLY MY BRAKES AND THE PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET THE CAR STOPPED AND OFF THE ROADWAY. WHEN I LOOKED UNDER MY VAN I HAD LOST ALL BRAKE FLUID. I WAS TOWED TO A REPAIR SHOP AND INFORMED THE BRAKE LINES BURST. THIS VAN HAS BEEN IN THE FAMILY SINCE 2003. EVERY YEAR THE BRAKE LINES MUST BE REPLACED. THIS SHOULD NOT BE. THANKS TO MY EXPERTISE I WAS ABLE TO PREVENT AN ACCIDENT TODAY. WAS I LUCKY??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461952June 16, 2012
SUSPENSION, STEERING
DRIVERS-SIDE FRONT STRUT CAP RUSTED. THE RUST IS AT THE TOP OF THE STRUT CAP HOUSING AND HAS NOT BROKEN THROUGH YET. I WENT ON-LINE TO RESEARCH THIS ISSUE AND SEE THAT THERE ARE MANY OWNERS OF THE SAME 2000 CARAVAN WITH THE VERY SAME ISSUE. SOME WITH EXTREME RUST. IF THIS FAILS DURING DRIVING, THERE IS A EXTREME HIGH CHANCE OF AN ACCIDENT. I AM SURPRISED THAT THERE IS NO RECALL ON THIS ISSUE. I AM NOT A STRUCTURAL ENGINEER BUT BY ALL ACCOUNTS, THIS IS A SAFETY ISSUE THAT SHOULD BE A RECALL ISSUE. DOES IT TAKE ONE OR MORE ACCIDENTS BEFORE THIS BECOMES A RECALL ISSUE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458828May 17, 2012
SUSPENSION
THE STRUT TOWERS ARE SO BADLY RUSTED THAT I AM AFRAID TO HIT A BUMP. THE DRIVER'S SIDE STRUT TOWER IS CORRODED AND FLAKING. THERE ARE GAPS WHERE I CAN SEE THROUGH TO THE UNDERSIDE. THIS IS A SAFETY ISSUE AND MY VEHICLE WILL NOT PASS INSPECTION UNTIL I SHELL OUT $400 FOR SOMEONE TO WELD A CAP ON (JUST ONE SIDE). THIS IS A KNOWN PROBLEM, YET THE COMPANY HAS NOT ISSUED A RECALL OR ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449661February 29, 2012
ELECTRICAL SYSTEM
HI I OWN A 2000 DODGE GRAND CARAVAN.HAVE BEEN HAVING PROBLEMS FOR ABOUT A YR. TRIED CONTACTING DODGE THEY SAID THEY COULDN'T HELP ME OR GIVE ME ANY SUGGESTIONS. THEY SAID BECAUSE THE VAN HAS A LOT OF MILES. I WENT ONLINE TO RESEARCH THE PROBLEM. APPARENTLY A LOT OF PEOPLE ARE HAVING THE SAME ISSUES AS ME.I DID HAVE MY MECHANIC CHK IT OUT. HE COULD NOT RESOLVE THE ISSUE AFTER 1WK. IT STARTED WITH A DEAD BATTERY,THE GAUGES ON THE DASHBOARD SOMETIMES NOT WORKING,THE AC IS BLOWING HOT AIR OR NOT WORKING AT ALL AND THE DRIVERS SIDE WINDOW NOT GOING DOWN.NOW NONE OF THE GAUGES WORK INCLUDING MY GAS GAUGES, SPEEDOMETER,AIR,WINDOW,CAR TEMP AND THE LIGHTS STAY ON WHEN I TURN THE CAR ON. I AM A SINGLE MOM I CANNOT PAY RIDICULOUS AMOUNTS OF MONEY FOR THEM TO FIGURE IT OUT. THERE ARE A LOT OF PEOPLE ON THE INTERNET THAT HAVE THE SAME ISSUES BUT HAVE NOT ADDRESSED THE ISSUE WITH DODGE. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS ISSUE. THIS IS VERY DANGEROUS I HAVE RUN OUT OF GAS ON THE HIGHWAY AND ON A ROAD WHERE GAS IS NOT OFF THE EXIT. I AM A MOTHER OF TWO AND THAT'S NOT SAFE. PLEASE SEE IF YOU COULD HELP ME. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449414February 27, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE SERPENTINE BELT FAILED. THE SERPENTINE BELT DETACHED EACH TIME A WATER PUDDLE WAS DRIVEN OVER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT A SHIELD BE PLACED OVER THE SERPENTINE BELT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER INSTALLED THE SHIELD COVER OVER THE SERPENTINE BELT. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442485January 5, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH IN WET WEATHER SHE SUDDENLY LOSS POWER STEERING, AND HEAT MALFUNCTIONED. THE MECHANIC WAS CONTACTED, DIAGNOSED THE FAILURE AT THE SCENE AND ADVISED HER THAT THE SERPENTINE BELT CAME OFF AND NEEDED TO BE REPLACED. THE SERPENTINE BELT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436119November 16, 2011
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
STRUT TOWER ON THIS VAN IS ALMOST COMPLETELY RUSTED. TO CONTINUE DRIVING IT PRESENTS A SERIOUS ROAD HAZARD FOR I AND MY FAMILY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435498November 14, 2011
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT CONDENSATION WAS BUILDING UP IN THE HEADLIGHTS, CAUSING DIFFICULTY IN SEEING THE ROADWAY WHEN DRIVING AT NIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT THERE WAS NOTHING THEY COULD DO TO REPAIR THE FAILURE. THE CONTACT STATED THE CONDENSATION ON THE HEADLIGHTS WOULD NOT ALLOW THE VEHICLE TO PASS THE STATE SAFETY INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000. UPDATED 12/16/11*LJ THE CONSUMER STATED THE HEAD LIGHTS LOOKED AS THOUGH THEY WERE SANDBLASTED. UPDATED 01/19/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432844October 26, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER TURNING THE IGNITION OFF, AN EXTREMELY STRONG ODOR OF FUEL EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS FUEL LEAKAGE VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE FAILURE RECURRED AND THE MUFFLER WAS REPLACED. THE PROBLEM CONTINUED TO OCCUR. THERE WERE TWO DIFFERENT RECALLS RELATED TO THE SIMILAR FAILURE UNDER NHTSA CAMPAIGN ID NUMBERS 03E053000 (FUEL SYSTEM, GASOLINE) 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE VIN WAS NOT INCLUDED IN THE RECALLS AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432762October 25, 2011
FUEL SYSTEM, GASOLINE
MY GAS TANK DROPPED ON THE GROUND BECAUSE BOTH BRACKETS HOLDING THE GAS TANK TO THE VEHICLE HAD RUSTED THROUGH. THIS COULD HAVE BEEN A VERY BAD INCIDENT IF I HAD BEEN TRAVELING FASTER ON A ROAD WITH HEAVY TRAFFIC. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427619September 27, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THE VEHICLE WAS PARKED AND OFF WHEN IT CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED AND THE FIRE DEPARTMENT CONFIRMED THAT THE FIRE ORIGINATED FROM THE FUSE BOX. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10425475September 14, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING ON A SLUSHY CITY STREET THE SERPENTINE BELT CAME OFF AND I WAS UNABLE TO STEER THE CAR. I WAS STRANDED AND BLOCKING TRAFFIC. I HAD IT TOWED AND THEY PUT THE BELT BACK ON. THE SECOND TIME IT HAPPENED WAS DURING A SEVERE THUNDERSTORM WHEN I DROVE THROUGH A PUDDLE OF WATER THE SERPENTINE BELT AGAIN CAME OFF. THIS HAPPENED JUST AS I WAS PULLING ON TO THE HIGHWAY AND I WAS BARELY ABLE TO TURN THE STEERING WHEEL TO PULL CAR OVER ON TO SHOULDER. THANKFULLY, THERE WASN'T A SEMI COMING OR IT COULD HAVE BEEN DEADLY. I WAS JUST INFORMED THERE IS A FIX BY GATES FOR THIS AND WILL BE HAVING IT INSTALLED. *TR *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392757March 24, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FOR THE 2ND TIME IN LESS THAN A YEAR, THE SERPENTINE BELT CAME OFF THE BELT-TENSIONER IN MY 2000 GRAND CARAVAN SPORT. THIS INCIDENT RESULTS IN POWER STEERING, ENGINE COOLING, AIR CONDITIONING AND OTHER SYSTEMS TO STOP WORKING IMMEDIATELY. BOTH INCIDENTS HAPPENED WHILE DRIVING IN THE RAIN, IT IS AN OBVIOUS DESIGN FLAW WITH CHRYSLER FAMILY OF MINI-VANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389690March 10, 2011
STEERING
STEERING BELT COMES OFF EVERY TIME IT RAINS. WE HAVE REPLACED BELT, TENSIONER TWO TIMES, AND HAD IT PUT BACK ON CAR AT LEAST 10 - 12 TIMES. WHY ISN'T THIS A RECALL AS THERE ARE MANY PEOPLE REPORTING THE SAME CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382908February 16, 2011
SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS
THE DRIVERS SIDE SHOCK TOWER HAS COMPLETELY RUSTED OUT. I HAD A 1996 CARAVAN THAT DID THE SAME THING. THERE ARE MANY REPAIR CAPS THAT WILL HELP STRUCTURAL SUPPORT IF THE RUST HAS NOT SPREAD TOO FAR. UNFORTUNATELY, THIS WILL NOT HELP ME. THE RUST WAS HIDDEN UNDER THE PAINT AND EXTENDS 4-5 INCHES DOWN THE STRUT TOWER. WITH THE VEHICLE UNDER WEIGHT AND FROM DRIVING IT, THERE IS NOW A TEAR IN THE METAL ON THE SIDE IF THE STRUT TOWER FROM FRONT TO BACK AT A DOWNWARD ANGLE. THIS MAKES THE VEHICLE UNDRIVEABLE AND A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379617January 30, 2011
ENGINE AND ENGINE COOLING
OVER THE PAST 5 YEARS, THE SERPENTINE BELT CONTINUOUSLY SLIPS OFF ON MY VEHICLE. WHEN REPLACING THE BELT, IT WAS NOTICED THAT THE TENSION PULLEY APPEARED TO BE BENT. REPLACED TENSION PULLEY AND ENSURE ALL PULLEYS LINED UP. NEW BELT PLACED ON, BUT WHEN STARTING THE VEHICLE, IT IMMEDIATELY BEGINS TO SLIP OFF AGAIN. OVER THE PAST 3 YEARS ALONE, HAVE REPLACED UPWARDS OF 5 SERPENTINE BELTS AND THE TENSION PULLEY ON MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378127January 21, 2011
FUEL SYSTEM, GASOLINE
AFTER FILLING MY 2000 DODGE GRAND CARAVAN WITH GASOLINE LAST NIGHT, I HEARD SOMETHING GIVE WAY UNDER THE CAR AS I WAS DRIVING HOME. I DISCOVERED THE BRACKET HOLDING THE GAS TANK UP HAD COME APART. BY THE NEXT MORNING, THE GASOLINE TANK HAD COLLAPSED ONTO THE ROAD. WHEN THE TOW TRUCK CAME TO HAUL IT TO THE REPAIR SHOP, THE FUEL PUMP PULLED AWAY FROM THE TANK AND DUMPED THE LOAD OF GASOLINE ONTO THE ROAD - A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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