Dodge Durango Complaints (2021)

196 consumer complaints on file.

#11760124August 27, 2026
STRUCTURE:BODY
Rear Spoiler Recall in 2022 on Dodge Durango GT. Recall was not fixed due to part not available. I opened my rear hatch on Monday August the 18th and the rear spoiler detached on the left side. I took it to Interstate Dodge in [XXX] on Tuesday XXX due to rear spoiler problem could raise risk of a crash. I called Stellantis who handles recalls to get them to pay for the repair and they stated that is the dealership decides to charge me or not and their is nothing they can do. I personally think the manufacturer should be held responsible and pay full repair cost due to it being a recall and they did not manufacture a repair part for this specific recall. The vehicle was inspected by Interstate Dodge during the recall but being there was no part to repair it nothing was done. If this would have happened while I was driving it someone could have been injured. The recall stated that it could come off while driving the vehicle or when opening the back hatch. Dodge headquarters should be responsible for the repair and not leave it up to the dealership to decide. The dealership is there to make money not help the consumer. I did speak to the service department at Interstate Dodge and they stated they would not honor the recall. The Stellantis department did try to contact the dealership but no one answered nor tried to contact them back. Stellantis even emailed the dealership and got not response. I think the dealership should honor the recall and fix it free of charge. The dealership has had my vehicle since XXX and still has not picked up the spoiler from where the had it painted. Supposedly they will pick it up today, XXX at 3:30 and attach the spoiler tomorrow before lunch for me to pick up. I have to pay in full when I pick the vehicle up. Can I be reimbursed for this after your office investigates this matter? Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759317August 25, 2026
EXTERIOR LIGHTING
The driver side headlight is malfunctioning causing the daytime running light to not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759314August 25, 2026
EXTERIOR LIGHTING
Driver side DRL went out at 50k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759312August 25, 2026
EXTERIOR LIGHTING
Half my taillight went out randomly, causing only half of it to work at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759301August 25, 2026
EXTERIOR LIGHTING
My vehicle is 5 years old with 54,000 miles on its and my driver's side headlight has failed. The headlamps are LED and in order to repair them, the entire housing needs a replacement, not just a bulb. My headlights need to be operational in order to drive safely at night. I have an appointment with the dealership to confirm the issue. There were not any warnings or failure symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759284August 24, 2026
EXTERIOR LIGHTING
Drivers side running lights are not working. So you are forced to turn off daytime running lights or have one out. This seems to be a very common issue with dodge Durango for some reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759186August 24, 2026
EXTERIOR LIGHTING
It’s known that the DRL and race track tail lights go out faster than what they should. Also the tail lights once the lift gate is open on the edges of both sides are very sharp. My DRL on my 21 Durango with only 59k miles just went out. That is way to fast and the price to fix is insane
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759145August 24, 2026
EXTERIOR LIGHTING
I am submitting this complaint regarding an ongoing headlight/turn signal failure on my 2021 Dodge Durango involving the factory LED turn signals that are sealed/encased within the headlight assemblies. The driver-side front LED turn signal failed first, and now the passenger-side front LED turn signal has also failed. Because these LED turn signals are integrated into the sealed headlight assemblies, this is not a simple situation where a standard turn signal bulb can be replaced. The failure can require replacement of the headlight assembly, making what should normally be a basic safety-related lighting repair significantly more expensive. I am concerned that this may be a widespread defect affecting Dodge vehicles equipped with this style of LED headlight/turn signal assembly, rather than normal wear. Both sides failing on the same vehicle raises concerns regarding the durability and expected service life of the integrated LED turn signal components. Turn signals are an important vehicle safety feature used to communicate a driver's intentions to other motorists and pedestrians. When an integrated LED turn signal fails, other drivers may not be able to clearly see that the vehicle is turning or changing lanes, increasing the potential for an accident. I am requesting that NHTSA investigate complaints involving premature failure of the integrated/encased LED turn signals and headlight assemblies on the 2021 Dodge Durango and other similarly equipped Dodge vehicles. If these failures are determined to be caused by a common defect in the LED components, wiring, electronics, or headlight assembly design, I believe the manufacturer should be required to provide an appropriate remedy rather than requiring vehicle owners to bear the expense of replacing complete headlight assemblies for failed safety lighting components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758224August 20, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There is a daytime running light (DRL) malfunction with both headlights, it started with the drivers side slowly going out and now the passenger side is slowly going out. This is happening to several Dodge Durango owners of the 2021 model and can be found in the Dodge Durango forum online. The dealer stated it’s an out of pocket expense because the DRL is out and the entire component needs replaced. This is inaccurate because when I turn off the DRL settings the turning signal flashes orange fast so this tells me it’s not completely out and the headlights themselves work. My car has been this way for over a year because I can’t afford to spend $1500+ per light replacement and for the dealer to claim it has to be an out of pocket expense is not okay because the point of LED lights are because they use less energy while lasting 25x as much so it doesn’t make sense that they stopped turning on versus the non LED. While driving around I’ve seen SEVERAL Dodge Durango with a DRL out or both or one out and the other half way out so this confirms it’s a manufacture issue. I came across forums of people with this issue and full extended warranty coverages where they’re being told it’s not covered. Dodge(Mopar) needs to address this for the consumer as it causes a safety issue when the left/right turning signals are not properly displayed. The car wouldn’t pass a safety test. Myself and several Dodge Durango owners are currently at risk of being in a car accident due to this malfunction. The full assembly does not need replaced. Please look this over and issue a safety recall as my family and I are at risk because I can’t afford a $3000 headlight replacement that isn’t even needed. That’s just the dealer and Mopar trying to make more $$$ while not worried about the safety of their customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755126August 5, 2026
ENGINE
Started having problems with the engine losing power and sputtering was told by a repair shop that the engine needs replaced it has been sitting since
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754067July 31, 2026
EXTERIOR LIGHTING
Drivers side daytime running lights out. I’ve noticed about a dozen more dodge durangos running lights are also out. Seems to be a manufactured problem. A lot of forums and conversations on Reddit complaining of the same. It cost about 500 dollars to replace the headlight and takes all day due to dismantling the whole front bimper and plastic components to get access. A really bad design
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750152July 13, 2026
UNKNOWN OR OTHER
The component that failed is the rear spoiler of the Durango. There is already a recall in place. The vehicle was inspected a few years ago and passed. Then, the issue happened where it fell off while driving, damaging the back hatch of the Durango. After speaking with the dealership, they refused to fix the problem because they stated they already checked the recall and it passed. But it's still a recall. And it fell off while I was driving almost damaging the vehicle behind me. In causing serious accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749878July 12, 2026
FUEL/PROPULSION SYSTEM
My fuel pump went out without codes. My car stalled out on a highway while I was going 65 miles an hour with my baby in my car , and would not crank back up or go into neutral . No , it has not been to dealer it is broke down and I had to have it towed home. My husband is a mechanic and has thoroughly inspected all components, the fuel pump went out . No. This is a common problem in 2021 dodges and challengers . This is very dangerous for drivers on the highway . This issue should be fixed .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748841July 7, 2026
UNKNOWN OR OTHER
The vehicle had been parked and unused for approximately 24 hours. We drove it home after staying elsewhere overnight and arrived home about one hour before the incident. About an hour after parking, I asked my fiancé to retrieve our belongings from inside the vehicle. He immediately noticed smoke filling the interior of the vehicle. I opened the hood to try to determine where the smoke was coming from but did not see any visible fire. As I continued looking for the source of the smoke, the vehicle suddenly caught fire. Within approximately 10 minutes, the fire spread rapidly, completely destroying the vehicle and reducing it to a total loss. The flames then spread to my home, causing part of the house to catch fire. Thankfully, we discovered the smoke when we did. Had it gone unnoticed for even a short time longer, our entire house could have caught fire. Firefighters arrived just as the fire began spreading to the house and were able to prevent further damage. Thankfully, no one was injured.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11747956July 2, 2026
AIR BAGS
The contact owns a 2021 Dodge Durango. The contact stated that while driving approximately 40-45 MPH downhill, the driver swerved to the left to avoid crashing into the vehicle ahead, and the vehicle struck a fire hydrant and then crashed into a pole, where the vehicle came to a stop. The fire hydrant detached, causing water to spread. The vehicle sustained severe front-end damage; however, the air bags failed to deploy. There were no warning lights illuminated after the crash. The driver’s head struck the steering wheel and sustained headaches and a swollen nose. The front seat passenger struck their head and had headaches. The driver did not seek medical assistance, and it was unknown whether the front passenger seat occupant had sought medical assistance. A Police report was filed. The vehicle was towed to an unknown location by the insurance company, pending an evaluation. The dealer and the manufacturer were not yet contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 7,700.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11746753June 26, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Rear racetrack style taillight assembly had faulty gaskets when purchased, allowing for water intrusion of the taillight assembly, causing water damage to the electrical components in the light assembly and shorting the LED Lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740803May 29, 2026
EXTERIOR LIGHTING
DAYTIME RUNNING LIGHTS WORKS INTERMITTENTLY. VEHICLE ONLY HAS 44,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740337May 27, 2026
EXTERIOR LIGHTING
The contact owns a 2021 Dodge Durango. The contact stated that while driving at various speeds, the front driver-side headlight would not illuminate during nighttime conditions. No warning lights illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed as needing both front headlights to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739953May 25, 2026
EXTERIOR LIGHTING
The Driver side Daytime Running Light (DRL) has stopped working. This is not a replaceable bulb, an entire head lamp assembly must be purchased, its also not really a user replaceable item. It involves removing the from bumper cover an other body parts. Im reporting this because this is a common occurrence on 2021 and up model year Dodge Durango and Im hoping you get enough reports to force a recall. Lighting is required for safety, it should not be something thats so difficult and expensive to repair, AND it should not be happening so frequently on this specific DRL in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738225May 16, 2026
EXTERIOR LIGHTING
The DRL failed - seems like it is due to a faulty ground connection on CANBUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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