Dodge Durango Complaints (2012)

640 consumer complaints on file.

#11762564September 7, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
The component or system failed or malfunctioned, is the accelerator, brakes, stirring and electrical. The car is available for inspection upon your request. The car is having problems coming to a stop and it is very difficult to control the vehicle because the steering becomes so hard when the power shuts down on the vehicle as I'm driving it. I think and believe that that poses a high risk of someone getting hurt or injured and then some cases perhaps death. the problem been reproduced or confirmed by a dealer or independent service center. Yes the problem hasi been reproduced or confirmed by a dealer or independent service center. No, the vehicle has not been taken to an inspector, manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. Here is what my vehicle is doing. symptoms. While driving the vehicle the car experiences a sudden total power loss, the engine cutting off and restarting on its own, the AC cycling on and off strangely, and the weak acceleration combined with the vehicle jerking.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11757912August 19, 2026
ELECTRICAL SYSTEM
Vehicle was unable to start upon attempts in the morning. Was able to get it jumped and started. Less than 5 minutes later the dash lights along with radio lights began to flicker, the front windshield wipers activated, and the battery light came on. Immediately after the vehicle completely stopped, steering wheel got tight and hard to turn and a pole was barely missed as I attempted to maneuver the vehicle as close to the side of the road as possible. There was a complete loss of power, and I was stranded semi in the middle of a busy road during morning traffic. The vehicle was towed to out preferred shop to determine the cause of the loss of power and it was determined that the alternator was dead. The vehicle had the mandated Safety Recall T36 completed 15 months ago. The replacement has failed prematurely. The vehicle has been confirmed by an independent service center. It was inspected by the independent service center, but the incident was witnessed by Missouri Highway Patrol and our local police as they directed traffic around the stalled vehicle to ensure my safety. The evening before there were no indications of failure. The morning of the vehicle was unable to start and had to be jumped and then immediately before the failure the dash lights along with radio lights began to flicker, the front windshield wipers activated, and the battery light came on. Within seconds of these warnings the vehicle stalled and completely stopped. No police report was filed but my husband did notify dispatch of the situation to have police routed to direct traffic. Highway Patrol happened to already be on the scene as they were passing by and saw me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757232August 16, 2026
ELECTRICAL SYSTEM
We were driving on the interstate in northern Kentucky when the battery alert LED appeared on the dash. We exited the highway while looking up info on possible car repair shops to go to when the vehicle stalled on the exit ramp. We immediately engaged the emergency flashers but they failed eventually due to a completely dead battery. It was determined that the alternator was fried, unable to charge the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722172March 5, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2012 Dodge Durango. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 96,000. A Carfax Report was provided at the time of purchase. It was later discovered that the mileage on the Title was 162,000 when the vehicle was taken to the dealer for an engine issue, and upon receiving the Carfax Report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721460March 2, 2026
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
The contact owns a 2012 Dodge Durango. The contact stated that when the vehicle was started, the check engine warning light illuminated. Approximately three weeks later, while stopped at a light, the vehicle accelerated unintendedly. The gear shifter was shifted to park(P) to stop the vehicle. The vehicle was then taken to an independent mechanic, where it was diagnosed and it was determined that the timing chain was blown. The vehicle was repaired, but the failure persisted. The vehicle was subsequently taken to an independent mechanic on several occasions, where it was diagnosed and determined that there were failures with Oxygen sensors, head gaskets, oil pan, oil pump, B2S1 heater, that the intake manifold was cracked, there was cylinder #2 misfire, and the circuit harness needed to be repaired, and DTC: P0300 was retrieved. The vehicle was repaired each time, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694892October 21, 2025
ELECTRICAL SYSTEM
Alternator went out and fried the pcm. I know certain vehicles were on the recall for this and mine was not one of them but odd that it happened anyways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669862June 28, 2025
SERVICE BRAKES
I took my Durango to Albany ga to dodge dealership for recall on brake booster water shield repair plus the other recall they fixed one recall and say they can't fix brake booster recall cause they say they will not have part available til a year later which I have concerns about my safety of recall not being repaired for a whole year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667452June 17, 2025
ELECTRICAL SYSTEM
The contact owned a 2012 Dodge Durango. The contact stated that while the vehicle was parked, the contact opened the door and noticed that the interior of the vehicle was completely burned. The vehicle was unoccupied. The contact stated the exterior of the vehicle had no signs of fire. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss. In addition, the contact stated that prior to the failure, there was an unknown warning light illuminated. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 15V879000 (Electrical System, Interior Lighting), which had a similar failure description; however the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 186,488.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11646806March 6, 2025
ELECTRICAL SYSTEM, SUSPENSION, VISIBILITY/WIPER
Has major issues …
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635416January 11, 2025
FUEL/PROPULSION SYSTEM
There have been several times where I am stopped at a light or stop sign and the car stalls. It happens when I try to start going from the stop, not while I'm stopped. I believe this an issue that has been recalled already, but obviously, it did not fix the problem. My vehicle will also not turn over sometimes. It just continually try to turn over multiple times and I have to wait for it to stop on its own before I can try again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631334December 18, 2024
FUEL/PROPULSION SYSTEM, ENGINE
My vehicle has had recalls performed multiple times since 1st purchased in 2012. The issue was vehicle stalling. At 1st Chrysler / Dodge addressed it as issues upon start up where the vehicle sounded as though it was skipping when hitting the ignition button. They attempted to remedy this with multiple fuel pump relay recalls. They attempted to do internal which did not work. They then went external which also did not work. Nothing was ever formerly recognized as a suitable resolution, so any of us dealing with this were just forgotten. Well I still have this vehicle and it has gotten worse to the point the vehicle will randomly stall while in motion as it did the other day and on multiple other occasions. Under braking conditions the vehicle stalls where everything on the dash appears normal electronically, there is just no power and the steering locks up. I have addressed this multiple times with Dodge customer service as well as my local dealership. The dealership does not want to attempt any repairs because they want to be paid and the manufacturer is not entertaining it. I am aware the vehicle is out of warranty but I am not paying for something the manufacturer has known about since first purchased. There has been no further actions by the manufacturer to address this. They have moved on to newer existing Durango models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626299November 19, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Electric problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608818August 15, 2024
ELECTRICAL SYSTEM
While driving our 2012 Dodge Durango in town, we noticed the battery warning light come on and a hot smell coming from the vehicle. We were not far from home so we limped it back home to the garage to see what was going on. When we lifted the hood, there was a very overwhelming burning smell, our alternator was literally glowing red hot, and there was smoke pouring out from around it. We quickly put out the fire and disconnected the battery. Afterwards, we had it towed to a repair shop where it was confirmed the alternator failed as well as fried our PCM in the process. We paid for the install of a new alternator and PCM, however, the radio remained failed. Upon researching this scenario, we found there was a recall for this exact issue for the exact span of years and engine type, however, our VIN was somehow not included in this recall. That needs to be changed. The alternator issue could have been extremely dangerous for our family while in the car, as well as others around us due to what could have happened if the card didn’t make it home. We could have been stranded on a busy road way causing accidents while the car was engulfed in flames due to the alternator. Also, had we not immediately popped the hood at home to check the engine, the car could have burned down our home. We request that the NHTSA and FCA recall company address this issue and the potential for extending the recall to include other Durango VINs.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11598671July 3, 2024
AIR BAGS
SRS System light came on. Air bags will not work when this light is on. Safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577651March 15, 2024
ELECTRICAL SYSTEM
The contact owns a 2012 Dodge Durango. The contact stated while driving at various speeds, the vehicle would intermittently stall upon depression of the accelerator pedal without warning. The vehicle was taken to a local dealer where it remained in their possession for four days; the contact was later informed that the defect was related to the battery. Upon investigation, the contact discovered NHTSA Campaign Number: 19V813000 (Electrical System) which was linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572408February 16, 2024
AIR BAGS, SEATS
My fairly new teen driver drove the car to the gym and the headrest basically “exploded” onto the back of his head with a swift blow. He had a very bad headache and was really freaked out. There were no lights, no notice, no impact. Just out of the blue drivers side. Called local dealership to see what it could be and apparently the pin can break or the plastic holding the pin and the airbag restraint type system in the headrest will just explode open as if in an accident. He said no recalls and out of warranty. How can this NOT be a serious safety issue??? My inexperienced teen driver could have been so stunned he caused an accident! Anyways they said it would be roughly $1100 to replace entire headrest because there is no option to repair it once deployed. Can we still drive it? If we don’t have that $ now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546793September 27, 2023
AIR BAGS, SEATS
Headrest exploded while I was driving. Hit me in the head. Gave me a concussion. Dealership says there is no recall. I have to pay out of pocket. This is a safety feature. I am not paying for the repairs.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11544238September 13, 2023
ELECTRICAL SYSTEM, POWER TRAIN
While picking my son up from religion my vehicle suddenly stalled without warning. Thankfully I was pulling into the church parking lot and was in no real danger. I tried to jump start the vehicle with no success, but did notice the insulation on the jumper cables had started to melt. Towed to mechanic and was told the alternator had failed, in turn fried the battery. He replaced both, but then discovered the PCM was fried as well. Took it to the dealer here and was told faulty alternator again, which was replaced again, only to be told the PCM was fried. Now I'm into this for $3000 and I have no faith in the vehicle, the manufacturer, or the dealerships.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541023August 27, 2023
ENGINE, FUEL/PROPULSION SYSTEM
The 2014 through 2018 3.6L Pentastar motors are covered under a tech service bulletin for their Drivers side valve train being manufactured incorrectly. This can lead to a misfire and hesitation to accelerate in an Emergency. This happened to me recently and I thought it was just a bad spark plug. Mechanic did a full check and believes there is a stuck valve in the engine on the exact same side that the 2014 to 2018 motors are prone to failure. I believe the 2012 and 2013 Engines are also prone to the same failures as their newer counter parts. As I was trying to accelerate to avoid an incident my car stuttered and started to misfire badly. Almost causing a collision. This happened without warning and never previously had this issue. Vehicle was completely mechanically sound before this. This can happen without any warning or signs its going to happen. And after bringing the vehicle to a mechanic and doing much of my own research it appears that the drivers side of the 3.6L v6 in my vehicle is currently under a TSB for the #2,4,6 cylinder head. This can cause the vehicle to have no power for a moment which if I were merging onto the highway and lacked powered could result in a rear end collision. Believe this is a safety issue as well as mechanical issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537620August 10, 2023
POWER TRAIN, ELECTRICAL SYSTEM
I bought this vehicle second hand and was not warned of any recalls. I started having problems in April of 2023. Windshield wipers would turn on by themself, car would randomly shut off. I brought to several shops and nobody could figure out why it was reading “high voltage”. The car then started having occasional problems shifting. I eventually got on MOPAR website to be made aware there were 3 recalls and alternator was one of them. I called musson patout dodge in new Iberia, LA and made an appointment to fix my car. On the morning of our appointment the car died in the road on the way to dodge and wouldn’t restart without a jump. I brought it in and over the son of 3 days the fixed all the recalls. On my way to pick it up they called and made me aware it would need a new battery I told them I will go replace it as soon as I get the car. Since I picked up the car the shifting problems have not stopped. I have had a code reading “implausible data from tcm”. I have had a mechanic TELL me this recalled alternator going out is what cause this tcm to go out and Musson REFUSES to take it in and even diagnose it without over $170 that I don’t have to spend anymore. This is consequential damage that dodge should be held liable for and they are giving me the most difficult time, it’s my only vehicle for me and my 2 kids and I cant even drive it anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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