Dodge Durango Complaints (2012)

640 consumer complaints on file.

#11129964September 17, 2018
ENGINE
I HAVE A 2012 DODGE DURANGO WITH 110000 MILES ON IT. TOOK IT TOO THE DEALERSHIP BECAUSE OF A CHECK ENGINE LIGHT. THE ENGINE FELT LIKE IT WAS RUNNING GOOD. IT TURNED OUT THAT THREE OF MY LIFTERS WERE BAD WHICH ALSO MESSED UP THE CAMSHAFT. HAD TO REPLACE THE ENGINE BECAUSE IT WOULD HAVE BEEN THE SAME PRICE TO FIX IT, IF THE OTHER SIDE WE'RE BAD TOO. THIS IS A KNOWN ISSUE WITH DODGE AND THEY REFUSE TO FIX IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124548September 5, 2018
ELECTRICAL SYSTEM
WE PURCHASED A CAR IN MARCH 2018, CAME TO FIND OUT IT HAD AN OPEN RECALL ON THE ALTERNATOR. THE DEALERSHIP SAID THEY FIXED IT BUT THEY INSTALLED AN ALTERNATOR THAT ALSO HAS AN OPEN RECALL SO WE ASSUME THEY TOOK THE PART FROM ANOTHER VEHICLE INSTEAD OF REPLACING IT WITH A NEW ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124194September 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THIS VEHICLE HAS A LOT OF ELECTRICAL ISSUES. THE PUSH START DOESN'T ALWAYS WORK AND STALLS OUT. THE CAR HAS ALSO LOST POWER WHILE I WAS DRIVING LUCKILY IT KICK BACK ON BEFORE SOMETHING SERIOUS HAPPENED. IT ALSO TENDS TO SHIFT GEARS VERY HARD AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122951August 28, 2018
FUEL/PROPULSION SYSTEM
3 YEARS AFTER HAVING MY FUEL PUMP RELAY RECALL PERFORMED ON MY 2012 DURANGO CREW THE SAME EXACT SYMPTOMS ARE HAPPENING. STALLING OUT WHILE DRIVING AND THE CAR WILL TRY TO CRANK BUT NOT FULLY TURN OVER. PUT THE DURANGO IN THE SHOP AND IT'S THE SAME PROBLEM AGAIN THE FUEL PUMP RELAY AND WE HAVE TO PAY OUT OF POCKET FOR THE REPAIR. THIS PART SHOULD NOT BE FAILING AGAIN AFTER A 30,000 MILE 3YEAR DIFFERENCE ON A 70,000 MILE CAR. WHAT EVER PARTS THEY USED FOR RECALL ARE FAULTY AND EVENTUALLY FAIL. I SHOULD NOT HAVE TO HAVE MY FUEL PUMP RELAY CHANGED AGAIN ON THIS CAR. DODGE NEEDS TO TAKE RESPONSIBILITY AND FIX THE ISSUE THE FIRST TIME AND NOT PUT BURDEN ON THEIR CUSTOMERS OF THEIR DEFECTS. I'M PUTTING THIS OUT THERE FOR ANYONE HAVING THE SAME ISSUE AFTER THEIR RECALL WAS FIXED. COMPLAIN! SO WE AREN'T RESPONSIBLE FOR DODGE MISTAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115010July 31, 2018
ELECTRICAL SYSTEM
ONCE AGAIN IM DRIVING TO WORK ON 7/30/18 AS I GO TO GET OFF MY EXIT MY TRUCK SHUTS OFF AND ALMOST GOT STRUCK BY A TRACTOR TRAILOR. THERE IS A RECALL FOR THIS APPRANTLY MY TRUCK ISNT ON IT BUT ITS DOING EXACTLY WHAT THE RECALL EXPLAINED. THIS TIME I WAS LUCKY THAT THE TRUCK DRIVER WASNT FOLLOWING TO CLOSE OR I PROBLY WOULDNT BE HERE TO TYPE THIS PROBLEM, I HOPE YOU GUYS CAN TAKE THE TIME OUT AND HELP ME WITH THIS SITUATION BEFORE IT BECOMES A BIG PROBLEM WHERE AS I MIGHT DIE DUE TO NOTHING IS BEING DONE. THANK YOU IN ADVANCE FOR TAKING THE TIME OUT TO READ MY EMAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114479July 30, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY DECELERATED AND SHUT OFF. AFTER APPROXIMATELY TEN MINUTES, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE A SECOND TIME BEFORE IT WAS TAKEN TO MOHAVE MOTORS (631 W. MAIN ST, BARSTOW, CA). THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. **TR CONSUMER STATED THIS IS WHERE I INQUIRED ABOUT ANY RECALLS. THIS IS WHERE I WAS MEANT BY SUPPOSEDLY BY HEAD MECHANIC, WHO WAS REDO, OBNOXIOUS, AND INCOMPENTENT. MY DURANGO WAS NEVER TAKEN THERE, WHEN I WAS TOLD THERE WAS NO RECALLS AND THEY WOULD TINKER WITH IT, WITH A SMIRK, I LEFT NEVER TO GO THERE AGAIN. 7/30/18 MANUFACTURE WAS CALLED SAME ANSWER NO RECALLS. I THEN TOOK IT TO VICTORVILLE MOTORS. THE HARNESS THAT WAS ATTACHED TO THE RECALL RELAY PUMP, BURNT TO A CRISP. PART REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION IS CURRENTLY NOT AVAILABLE.UPDATED 10/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112403July 19, 2018
ENGINE
BAD CAMS IN LESS THAN 100,000 MILES. ENGINE MISFIRE ON 5TH CYLINDER, UNABLE TO ACCELERATE QUICKLY, CHECK ENGINE LIGHT FLASHING. $4,700 REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111830July 17, 2018
ELECTRICAL SYSTEM
OK, SO WHILE I'M DRIVING TO WORK ON A BUSY HIGHWAY GO TO GET OFF MY EXIT LIKE ALWAYS MY TRUCK AUTOMATICALLY SHUTS OFF THIS HAS BEEN A RECURRING PROBLEM. I TAKE MY TRUCK TO THE DEALERSHIP AND THEY CAN'T FIND ANYTHING WRONG WITH IT, THEN I READ ABOUT A RECALL ON THE ALTERNATOR AND THE PROBLEM IT IS CAUSING WHICH SOUNDS LIKE WHAT I AM EXPERIENCING AT THE MOMENT. I AM AFRAID THAT THIS IS GOING TO HAPPEN WHILE I HAVE MY FAMILY IN THE TRUCK WITH ME AND GET REAR ENDED. SO I PRAY THAT YOU GUYS CAN COME UP WITH THE RIGHT SOLUTION FOR MY TRUCK. HOPEFULLY WE CAN TAKE CARE OF THIS PROBLEM BEFORE IT KILLS ME AND MY FAMILY, THANK YOU FOR TAKING THE TIME TO READ MY SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111102July 13, 2018
ELECTRICAL SYSTEM
THERE IS A RECALL ON 2012 DODGE DURANGO ALTERNATOR BUT I HAVE NOT RECEIVED ANY INFORMATION ON THIS RECALL. AS I'M DRIVING MY TRUCK SHUTS OFF WHILE DRIVING, I'M AFRAID THAT IF MY WIFE DRIVES MY TRUCK AND THIS HAPPENS TO HER OR MYSELF WITH OUR KIDS IN THE VEHICLE AND SOMEONE SLAMS IN THE BACK OF US I DON'T KNOW WHAT I'LL DO. SO I TOOK IT TO LIA DODGE WHERE I PURCHASED IT BUT THEY SAY IT'S NOTHING COMING UP WHEN THEY SCAN IT. BUT ONCE AGAIN LIKE I STATED IT KEEPS SHUTTING OFF AT LEAST 2_3TIMES PURE MONTH. SO I WOULD LIKE TO KNOW IF THIS PROBLEM CAN BE TAKEN CARE OF FAST. THANK YOU IN ADVANCED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110637July 10, 2018
TIRES, TIRES:TREAD/BELT
HANKOOK ROADHANDLER H/T TIRES ON AN SUV -SEVERE TIRE DEFECT THIS TIRE WAS NOT LISTED IN CHOICES SO I CHOOSE ROADHANDLER SPORT -MY TIRES ARE ROADHANDLER H/T , THEY ARE SUV TIRES, UNSURE OF SIZE CAR WAS NOT HANDLING WELL AND FELT FUNNY AT TIMES WHEN DRIVING, I HAD SOME OTHER ISSUES WITH THE CAR SO BROUGHT IT TO GARAGE AND THEY NOTIFIED ME OF THE SEVERE TIRE DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109761July 5, 2018
UNKNOWN OR OTHER
THE REAR LIFT GATE CLOSES WITHOUT WARNING RAPIDLY AND WITH GREAT FORCE. IT IS A SERIOUS SAFETY CONCERN. IT COULD POTENTIALLY CAUSE SERIOUS INJURY OR DEATH. I WAS TOLD BY THE DEALER THE STRUTS ARE BAD. I WAS ALSO TOLD I SHOULD NOT HAVE THIS PROBLEM IN THE SUMMER. I DO NOT THINK IT IS EVER ACCEPTABLE THAT THUS OCCURS. I HAVE FOUR CHILDREN AND THIS US UNACCEPTABLE. I CONTACTED DODGE AND THEY WILL NOT TAKE RESPONSIBILITY SINCE I AM NOT THE ORIGINAL OWNER. I CAN PROVIDE VIDEO OF THIS OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104451June 27, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE BATTERY GETS DRAIN OUT WITHOUT WARNING IT HAPPENS ONCE OR TWICE A MONTH LATELY IT'S HAPPENING MORE OFTEN, MY TRUCK WON'T START EVEN IF THE DAY BEFORE WAS RUNNING BATTERY WAS CHECK AND IT'S FINE. CHECK ENGINE LIGHT IT'S ON NOW ONCE THE TRUCK DIDN'T WANT TO TURN ON. TOOK IT TO A MECHANIC AND HE SAID IT WAS A RELAY ISSUE. BRAKES ARE IN THE RECALL VIN CHECK LIST ALONG ONE OTHER RECALL. THE LIGHTS INSIDE TURN ON AND OFF AS WELL AS IF THERE IS A SHORT GOING ON WHILE IN DRIVING MODE IT FEELS LIKE THE TRUCK IS LOOSING POWER EVEN THOUGH IT HAS GAS. I'M AFRAID TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103816June 25, 2018
SERVICE BRAKES
REPAIRD BRAKE BOOSTER SHIELD IN 2016 UNDER RECALL P14 NHTSA 14V-154 AT THE DEALERSHIP, NO I HAVE THE SAME PROBLEM BECAUSE THE BOOSTER SHIELD WAS INSTALLED INCORECTLY AND THERE IS ANOTHER RECALL T59 BUT DEALER IS TRYING TO TELL ME LAST TIME T WAS N ALTERNATOR AND HAVING ME WAIT OVER A WEEK FOR APT TO FIX IT, TOTALLY IRRESPONSIBLE AND RIDICULOUS. I WAS GOING ABOUT 20MPH AND COULD NOT STOP THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102743June 20, 2018
ELECTRICAL SYSTEM, POWER TRAIN
USING THE PUSH BUTTON START SYSTEM, WITH THE ENGINE OFF, THE BRAKE PEDAL NOT DEPRESSED, AND THE TRANSMISSION GEAR SELECTOR SET TO P(ARK). WHEN THE PUSH BUTTON START IS PRESSED TWICE, THE VEHICLE ATTEMPTED TO START UP, AND STARTED TO MOVE ON IT'S OWN. THERE WAS NOBODY IN THE DRIVER SEAT, THE BRAKE PEDAL WAS NOT DEPRESSED, THE TRANSMISSION WAS IN PARK. BLUE WATER CHRYSLER DEALERSHIP IN FORT GRATIOT, MI HAS VERIFIED THIS TO BE HAPPENING AND REPRODUCIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101615June 13, 2018
AIR BAGS
SUNDAY, JUNE 3, 2018, MY AIRBAG WARNING LIGHT CAME ON WITH THE INTERMITTENT AND ANNOYING 'DING' TO SIGNAL AN ISSUE. THE VEHICLE WAS WORKING FINE WHEN I PARKED IT THE NIGHT BEFORE WITH NO WARNING LIGHTS ON. LIGHT WILL PERIODICALLY GO OUT BRIEFLY AND THEN COME BACK ON WITH THE 'DING.' I WAS DRIVING THE CAR THE FIRST TIME I NOTICED IT. THIS IS THE SECOND TIME I HAVE HAD AN ISSUE WITH THIS LIGHT COMING ON. PREVIOUSLY, IT WAS 'TAKEN CARE OF' WHEN I TOOK MY VEHICLE IN FOR RECALL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097835May 24, 2018
ELECTRICAL SYSTEM
WE HAVE TAKEN MY SUV IN FOR THIS STARTER ISSUE FOR ALMOST AS LONG AS WE HAVE HAD IT. IT ACTS AS THOUGH IT IS STARTING BUT WONT TURN OVER. WE HAVE TO POP OUT THE PUSH TO START BUTTON AND MANUALLY TURN THE CAR OFF FOR IT TO STOP. IT DOES THIS MULTIPLE TIMES IN A ROW BEFORE STARTING. FINALLY AFTER 4 OR 5 VISITS FOR THE ISSUE, DODGE SAYS ITS SOME FUEL PUMP RELAY SO THEY FIXED THAT, BUT THE PROBLEM RETURNED. THE CAR COMPLETELY STALLED ONE DAY WHILE WE WERE DRIVING, AND IT STOPPED TURNING ON. WE LOST ALL POWER, NO POWER STEERING, AND EVERY LIGHT ILLUMINATED ON THE DASH BOARD. THIS HAPPENED AS WE WERE EXITING THE DALLAS NORTH TOLLWAY... LUCKILY WE WERE EXITING! WE WERE ABLE TO PULL OFF THE SIDE OF THE ROAD, WE HAD THE CAR TOWED TO THE DEALERSHIP. THIS OCCURRED IN NOV/DEC 2017. OVER A PERIOD OF ABOUT 4-6 WEEKS, THEY REPLACED THE PCM AND CAT CONVERTER (BOTH) AND ALTERNATOR. NOW 4.5 MONTHS LATER THE PROBLEM HAS RETURNED WITH STARTER CONSTANTLY TURNING OVER, ITS HAPPENED 2 DAYS IN A ROW NOW. WE HAVE TO TRAVEL DAILY 20 MILES EACH WAY DOWN THE I30 CORRIDOR IN THE DFW AREA . WE ARE AFRAID THAT THE CAR WILL JUST STALL GOING DOWN THE FREEWAY. ALL SIGNS POINT TO A TIPM PROBLEM, BUT THE DEALERSHIP IS UNWILLING TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097564May 23, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS TAKEN TO BURNS MOTORS (1300 U.S. 83 BUSINESS, MCALLEN, TX 78501, 956-984-4440), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097201May 22, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS THE CAUSE OF THE FAILURE. THE CONTACT CALLED LAKELAND DODGE AT (863) 687-2501 (2875 MALL HILL DR., LAKELAND, FL 33810) AND WAS INFORMED THAT THE RECALL REPAIR WAS ALREADY COMPLETED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,245.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091510May 3, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I HAVE TAKEN MY TRUCK IN FOR ALL THE RECALLS AND NOW HAVING TROUBLE WITH POWER STEERING LEAKAGE AND THE SYSTEM NOT STAYING COOLED. THE TRUCK DOES NOT STAY COOL WHEN DRIVING THE RPM GOES ABOVE 3 AT THE SPEED OF 60 MILES PER HOUR. THE POWER STEERING LEAKAGE WAS TOLD TO ME ON THE OIL CHANGE DONE 4/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091611May 3, 2018
ELECTRICAL SYSTEM, ENGINE
VEHICLE HAS TURNED OFF TWICE IN ONE WHILE THE CAR IS IN MOTION. SECOND TIME TODAY MY FAMILY WAS IN THE FREEWAY AND WERE ALMOST SERIOUSLY HURT AFTER THE ENGINE TURNED OFF OUT OF NO WHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango