Dodge Durango Service Bulletins

2,085 manufacturer communications on file.

• April 1, 2014•Document ID: 10218786

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  18-026-14

  Date Added:

  August 29, 2022

  Manufacturer:

  DODGE

  Summary

  Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Automatic Oil Change Indicator(AOCI) system enhancements that force the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle duty cycle information used in the AOCI calculation is stored in the PCM and cannot be recovered/transferred when the controller is replaced. As a result, the severe duty cycle is used in these scenarios to ensure the customer receives a timely oil change required message.

  Associated Products (2)

  2013 Dodge Durango2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10218786-0001.pdf↗
• April 1, 2014•Document ID: 10217945

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  18-026-14

  Date Added:

  August 22, 2022

  Manufacturer:

  JEEP

  Summary

  Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Automatic Oil Change Indicator(AOCI) system enhancements that force the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle duty cycle information used in the AOCI calculation is stored in the PCM and cannot be recovered/transferred when the controller is replaced. As a result, the severe duty cycle is used in these scenarios to ensure the customer receives a timely oil change required message.

  Associated Products (2)

  2013 Dodge Durango2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10217945-0001.pdf↗
• April 1, 2014•Document ID: 10139620

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  18-026-14

  Date Added:

  June 11, 2018

  Manufacturer:

  JEEP

  Summary

  Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Automatic Oil Change Indicator(AOCI) system enhancements that force the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle duty cycle information used in the AOCI calculation is stored in the PCM and cannot be recovered/transferred when the controller is replaced. As a result, the severe duty cycle is used in these scenarios to ensure the customer receives a timely oil change required message.

  Associated Products (2)

  2013 Dodge Durango2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10139620-0001.pdf↗
• April 1, 2014•Document ID: 10063298

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  18-026-14

  Date Added:

  April 26, 2016

  Manufacturer:

  JEEP

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2013 Dodge Durango2013 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10063298-0001.pdf↗
• March 28, 2014•Document ID: 10137018

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  08-036-14

  Date Added:

  May 21, 2018

  Manufacturer:

  DODGE

  Summary

  RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Compass indicator turns off. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank. ? Compass direction may be incorrect. ? Vehicle's Icon changes on the navigation map. ? Loss of vehicle position on NAV map. ? ?Vehicle Phone Requires Service? message appears on 8.4? screen. ? Nav turn-by-turn enhancements. ? Nav map guidance enhancements. ? Nav text overlaps in detour menu. ? Nav map, vehicle location enhancements in areas with low GPS signals. ? Navigation shows vehicle in San

  Associated Products (13)

  2014 Dodge Durango2014 Dodge Viper2014 Jeep Cherokee2014 Jeep Grand Cherokee2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002013 Dodge Viper2013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 4500
  Associated Documents

  • DownloadMC-10137018-0001.pdf↗
• March 21, 2014•Document ID: 10137011

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-013-14 REV. A

  Date Added:

  May 21, 2018

  Manufacturer:

  DODGE

  Summary

  RA2 Radio Enhancement This bulletin involves updating the radio's software. The customer may notice one or more of the following. ? Display screen dim. ? Paired phone list is deleted after ignition cycle. ? Not able to pair phone. ? Unable to delete paired device from list. ? Removed the ability to pair phones while the vehicle is in motion. ? Voice command not able to play new text messages. ? SXM presets are lost at times. ? SXM disappeared and failed to re-register. ? Intermittently the wrong selected media is played. ? Noises (pops and cracks) for AM/FM. ? Audio controls are locked out after using VR. ? IPOD will not resume playing after phone call. ? IPOD ?Repeat? function is not turned on. ? IPOD songs not accessible through VR without ?genre?. ? IPOD shuffle does not continue after ignition cycle. ? Not able to restore to default setting. ? Potential for battery draw on E-Call function. ? Steering wheel control seek up/down function not working. ? Steering wheel control press and hold skipping channels. ? Intermittently the wrong pop-ups or displays is shown. ? Intermittently the phone or media will freeze. ? Presets or clock setting are lost after software updates. ? Climate ON/OFF pop-up will not longer appear. ? Can?t change media source to Disc. ? Wrong EQ setting being used. ? Mute function not working correctly. ? No audio on phone calls. Improvements ? VR command, prompts and recognition. ? Blue Tooth Streaming Audio, connection and playing. ? Audio during hands free calling. ? Phone book downloading and display. ? Retaining/storing all presets and improvements to presets from skipping channels. ? Text message downloading and playing.

  Associated Products (2)

  2014 Dodge Durango2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10137011-0001.pdf↗
• March 21, 2014•Document ID: 10062113

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-013-14REV.A

  Date Added:

  April 12, 2016

  Manufacturer:

  DODGE

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Dodge Durango2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10062113-0001.pdf↗
• March 6, 2014•Document ID: 10136978

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  P05030614

  Date Added:

  May 21, 2018

  Manufacturer:

  DODGE

  Summary

  New Safety Recall Advanced Communication ? P05030614 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2012 and 2013 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. The brake pedal may require additional application force to apply the brakes during certain braking events. An unexpected additional brake pedal application force requirement could slow the driver?s brake application reaction time and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to reprogram the Antilock Brake System (ABS) module. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. Chrysler anticipates the launch of this safety recall in March 2014. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

  Associated Products (4)

  2013 Dodge Durango2013 Jeep Grand Cherokee2012 Dodge Durango2012 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10136978-0001.pdf↗
• March 5, 2014•Document ID: 10136988

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-027-14

  Date Added:

  May 21, 2018

  Manufacturer:

  JEEP

  Summary

  RHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio. The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.

  Associated Products (27)

  2013 Chrysler 2002013 Dodge Challenger2013 Dodge Durango2013 Dodge Grand Caravan2013 Jeep Grand Cherokee2013 Jeep Wrangler2012 Chrysler 2002012 Dodge Caliber2012 Dodge Challenger2012 Dodge Durango2012 Dodge Grand Caravan2012 Dodge Ram2012 Jeep Compass2012 Jeep Grand Cherokee2012 Jeep Liberty2012 Jeep Wrangler2011 Chrysler 2002011 Dodge Caliber2011 Dodge Challenger2011 Dodge Durango+ 7 more
  Associated Documents

  • DownloadMC-10136988-0001.pdf↗
• March 5, 2014•Document ID: 10136986

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-021-14 REV. A

  Date Added:

  May 21, 2018

  Manufacturer:

  DODGE

  Summary

  RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when ignition is cycled. ? Volume adjustment for navigation prompts, for phone call. ? Incorrect rear to center fade displayed at start up. ? Translation enhancements for French German and Spanish. ? Right arrow doesn't work for advancing through preset. ? Map zoom level reduced. ? Park sense audio tone stuck on. ?

  Associated Products (13)

  2014 Dodge Durango2014 Dodge Viper2014 Jeep Cherokee2014 Jeep Grand Cherokee2014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002013 Dodge Viper2013 Ram 15002013 Ram 25002013 Ram 35002013 Ram 4500
  Associated Documents

  • DownloadMC-10136986-0001.pdf↗
• February 28, 2014•Document ID: 10062136

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-023-14

  Date Added:

  April 12, 2016

  Manufacturer:

  DODGE

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Dodge Durango2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10062136-0001.pdf↗
• February 25, 2014•Document ID: 10136973

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-020-14

  Date Added:

  May 21, 2018

  Manufacturer:

  JEEP

  Summary

  Flash: Radio May Be Muted Caused By The Amplifier Not Communicating This bulletin involves updating the Amplifier?s software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. On further inspection U0186-00 Lost communication with the audio amplifier may be found.

  Associated Products (8)

  2014 Dodge Durango2014 Jeep Grand Cherokee2014 Ram 15002014 Ram 25002014 Ram 35002013 Ram 15002013 Ram 25002013 Ram 3500
  Associated Documents

  • DownloadMC-10136973-0001.pdf↗
• February 15, 2014•Document ID: 10136961

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  18-008-14

  Date Added:

  May 21, 2018

  Manufacturer:

  DODGE

  Summary

  Flash: MIL Illumination P0300- Multiple Cylinder Misfire and/or P0573- Brake Switch 1 Stuck Off This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300 - Multiple Cylinder Misfire (only applies to 5.7L engines) ? P0573 - Brake Switch 1 Stuck Off

  Associated Products (2)

  2014 Dodge Durango2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10136961-0001.pdf↗
• February 15, 2014•Document ID: 10055340

  Service Bulletin/Repair Instructions
  ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SB-18-008-14

  Date Added:

  May 10, 2014

  Manufacturer:

  JEEP

  Summary

  JEEP/DODGE: DIAGNOSTIC TROUBLE CODES (DTCS) ARE SET ON MULTIPLE CYLINDER MISFIRE, BRAKE SWITCH 1 STUCK OFF CAUSING MALFUNCTION INDICATOR LAMP (MIL) TO ILLUMINATE AND NEW SOFTWARE FOR SELECTIVE ERASING AND REPROGRAMMING OF POWERTRAIN CONTROL MODULE (PCM). MODEL 2014 GRAND CHEROKEE, DURANGO. *PE

  Associated Products (2)

  2014 Dodge Durango2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10055340-0001.pdf↗
• February 14, 2014•Document ID: 10136956

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  21-003-14

  Date Added:

  May 21, 2018

  Manufacturer:

  DODGE

  Summary

  Flash: Vehicle Drivability and Shift Quality Improvements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. Customers may indicate that the vehicle drivability and shift quality may not meet their expectations while in ECO Mode.

  Associated Products (1)

  2014 Dodge Durango
  Associated Documents

  • DownloadMC-10136956-0001.pdf↗
• February 14, 2014•Document ID: 10136955

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  21-002-14

  Date Added:

  May 21, 2018

  Manufacturer:

  DODGE

  Summary

  Flash: Shift Quality Improvements While in 4X4 Low-Range Mode This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. Customers may indicate that the shift quality while in 4X4 low range mode does not meet their expectations.

  Associated Products (1)

  2014 Dodge Durango
  Associated Documents

  • DownloadMC-10136955-0001.pdf↗
• February 14, 2014•Document ID: 10069237

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  21-003-14

  Date Added:

  June 2, 2016

  Manufacturer:

  DODGE

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (1)

  2014 Dodge Durango
  Associated Documents

  • DownloadMC-10069237-0001.pdf↗
• February 14, 2014•Document ID: 10069233

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  21-002-14

  Date Added:

  June 2, 2016

  Manufacturer:

  DODGE

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (1)

  2014 Dodge Durango
  Associated Documents

  • DownloadMC-10069233-0001.pdf↗
• February 12, 2014•Document ID: 10136950

  Service Bulletin/Repair Instructions
  SEATS; ELECTRICAL SYSTEM; STEERING

  Mfr Comm. #:

  08-016-14

  Date Added:

  May 21, 2018

  Manufacturer:

  DODGE

  Summary

  Auto Comfort feature Always Defaults On In Cold Weather This Bulletin involves reconfiguring the vehicle for proper operation of the Auto Comfort feature. The customer may notice when the weather is cold the heated steering wheel and heated seats will automatically turn on. The customer will have to turn off both systems each time the key is cycled. There is no personal setting in the menu to have the Auto Comfort System default to off when the vehicle is started. Reconfiguring the vehicle will give the customer the option to have this feature be on or off when the vehicle is started.

  Associated Products (2)

  2014 Dodge Durango2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10136950-0001.pdf↗
• February 12, 2014•Document ID: 10062119

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-016-14

  Date Added:

  April 12, 2016

  Manufacturer:

  DODGE

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Dodge Durango2014 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10062119-0001.pdf↗