Country Coach Intrigue Complaints

20 consumer complaints on file.

#11122548August 22, 2018
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 1996 COUNTRY COACH INTRIGUE EQUIPPED WITH GOODYEAR G159 TIRES, SIZE: 265/75/R22.5 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS STOPPED AND THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE INNER DUAL TIRE HAD BLOWN OUT WITH AN EXTENSIVE HOLE IN THE INNER SIDEWALLS. ROADSIDE ASSISTANCE WAS CALLED AND A TECHNICIAN CHANGED THE INNER DUAL TIRE. THE DEALER WAS NOT NOTIFIED. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN, DOT NUMBER, AND FAILURE MILEAGES WERE NOT AVAILABLE. *TT CONSUMER STATED I NEVER LEAVE HOME WITHOUT CHECKING TIRE PRESSURE. I HAVE MY OWN COMPRESSOR AND FILL THE TIRES RELIGIOUSLY. 4 OF 5 TIRES HOLD PRESSURE ALL WINTER LONG. THIS TIRE IS ONE OF THEM. NO OVER SPEED AND NO LOW PRESSURE CAUSED THIS FAILURE. UPDATED 10/16/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274709June 23, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 COUNTRY COACH INTRIGUE RV. THE CONTACT STATED THAT THE POWER TAKE OFF (PTO), WHICH IS MOUNTED ON THE TRANSMISSION, HAS FAILED. THE PTO RUNS THE FAN AND COOLS THE ENGINE, POWER STEERING, AND OTHER ELECTRICAL EQUIPMENT IN THE RV. WHEN ANOTHER COMPONENT OF THE PTO (KNOWN AS A 'SPINE') MALFUNCTIONS, THE ENGINE LOSES POWER AND SHUTS OFF. THIS ALSO CAUSES THE POWER STEERING AND OTHER ELECTRICAL COMPONENTS TO FAIL. THE CONTACT HAD TO PURCHASE A 'WET KIT' FOR $6,000 IN ORDER TO PREVENT THIS FAILURE. THE FAILURE MILEAGE WAS 19,000 AND CURRENT MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242006September 12, 2008
TIRES
I PURCHASED USED A 40' CLASS A MOTORHOME FROM DEALER IN TUSCON, AZ.. BEFORE PICKING IT UP, I INQUIRED FROM THE SERVICE MANAGER THE DATE OF THE TIRES MANUFACTURE. THE TIRES WERE 8 YEARS OLD. I ASKED THAT HE REPLACE THOSE OLD 12R22.5 TIRES WITH NEW TIRES AT MY EXPENSE. WHEN I PICKED UP THE COACH IN TUSCON FROM THE DEALER, I NOTICED THAT THE TIRES INSTALLED WERE 11R22.5. I QUESTIONED THE SERVICE MANAGER ABOUT THE SIZE AND HE TOLD ME THAT MICHELIN DID NOT MANUFACTURE A 12R22.5 TIRE ANY MORE AND THAT THE 11R22.5 ARE THE SAME WEIGHT RATING(WRONG). I BOUGHT THAT STORY. SINCE THEN I HAD THE TIRES CHECKED BY A TIRE COMPANY IN MY AREA AND WAS INFORMED THOSE 11R22.5 TIRES WERE INADEQUATE AND SHOULD BE CHANGED TO THE CORRECT SIZE FOR MY MOTORHOME. I JUST FINISHED A PHONE CALL TO MICHELIN TIRE(THE NEW TIRES ON MY MH) AND WAS TOLD THAT I NEED TO REPLACE ASAP THE SMALLER SIZE TIRE FOR THE CORRECT SIZE AND TIRE LOAD FOR THIS MOTORHOME. MY QUESTION IS WHAT RECOURSE DO I HAVE TO GET THESE REPLACED BY THE DEALER/ SERVICE CENTER THAT I BOUGHT THE MOTORHOME FROM? ANY HELP WOULD BE MUCH APPRECIATED. SINCERELY, MIKE BLURTON ALOHA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233755July 10, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN
FAILURE OF THE TRANSMISSION DRIVEN POWER TAKE OFF (PTO) AND HYDRAULIC PUMP WHICH RUNS THE COOLING FAN. THE MECHANIC WHO REPLACED THE PTO AND PUMP INDICATED THE PTO SHAFT SPLINES FAILED DUE TO LACK OF LUBRICATION AND CAUSED THE HYDRAULIC PUMP FAILURE. IN TALKING TO THE MECHANICS AT COUNTRY COACH I LEARNED THAT OTHER 05 INTRIGUES HAVE HAD THIS PROBLEM AND THAT IT SOMETIMES OCCURS A SECOND TIME. THE FAILURE CAUSED THE COOLING FAN TO STOP WHICH RESULTED IN THE ENGINE OVERHEATING AND A UNSCHEDULED ROADSIDE STOP. ADDITIONAL OPERATION WOULD HAVE RESULTED IN AN ENGINE SHUTDOWN WHICH, IF IT OCCURRED IN A BUSY TRAFFIC SITUATION, COULD HAVE CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166040August 20, 2006
TIRES
2 TOYO TIRES BLEW OUT DURING RECENT TRIP. FIRST INCIDENT WAS ON AUG 9 WHILE TRAVELING ON I-95 IN NEW HAMPSHIRE. WITHOUT WARNING, THE LEFT REAR INNER TIRE BLEW. THIS REQUIRED EMERGENCY ROAD SERVICE, A TIRE CHANGE, AND SEVERAL HOURS DELAY OF OUR VACATION. THE SECOND INCIDENT WAS ON AUG 19 WHILE TRAVELING ON HWY 401 IN ONTARIO. THE LEFT FRONT TIRE BLEW OUT WITHOUT WARNING. THIS CAUSED DAMAGE TO THE MOTORHOME: FUEL FILLER NECK AND CAP RIPPED OFF, FENDER DAMAGED, FIBERGLASS DAMAGE, WHEEL DAMAGED, LOST HUBCAP. THIS ALSO REQUIRED EMERGENCY ROAD SERVICE, A TIRE CHANGE, AND OVER 3 HOURS DELAY ON OUR VACATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157910May 20, 2006
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS
I PURCHASED A NEW 2005 COUNTRY COACH INTRIGUE IN SEPT OF 2004. I TOOK IT BACK TO THE SELLING DEALER IN JUNCTION CITY, OR. FOR RECURRING PROBLEMS ON 11/18/04 THAT INCLUDED AN INSTABILITY PROBLEM WITH THE FRONT END. THE COACH BOTTOMED OUT AT NORMAL HIGHWAY SPEEDS WHEN HITTING DIPS. THE MANUFACTURER OK'D TO ADJUST FRONT SHOCKS. THEY "RAISED COACH ON LIFT ADJUSTED KONI SHOCKS 2 TURNS SHIFTER. WHEN I LEFT THERE THE PROBLEM WAS STILL PRESENT. ON 7/29/05 THE COACH WAS RETURNED TO COUNTRY COACH FOR RESOLUTION OF THIS SAME PROBLEM. THEY ADJUSTED KONI FRONT SHOCK #88-1641. THE PROBLEM WAS STILL PRESENT. ON 10/13/2005 A STRESS CRACK - DRIVERS SIDE OF THE FRONT WINDSHIELD APPEARED. IT WAS VERIFIED AS A STRESS CRACK BY 2 LOCAL COUNTRY COACH AUTHORIZED SERVICE CENTERS THAT THERE WERE NO ROCKS ETC. - JUST A STRESS CRACK. THE DEALER REPLACED THE WINDSHIELD. AT THIS SAME TIME THEY NOTICED THE LEFT REAR END WAS LEANING...AND GOT AUTHORIZATION TO REPLACE THE LEFT REAR KONI SHOCK WHICH WAS BROKEN. I CONTEND THAT THERE IS A RELATIONSHIP TO THE CRACKED WINDSHIELD AND SHOCK ABSORBER PROBLEMS. ON 4/14/2006 I TOOK THE COACH BACK TO THE DEALER WITH THE SAME STRESS CRACK - LEFT SIDE - PROBLEM. THIS TIME COUNTRY COACH REFUSED TO REPAIR THE PROBLEM SO I DID TURN IT OVER TO MY INSURANCE COMPANY. WHILE THERE THE LEFT SHOCK AND LEVELING ARM AND BALL JOINT WERE FOUND TO BE BROKEN. BOTH REAR SHOCKS , LEVELING ARM AND BALL JOINTS WERE REPLACED AND CHARGED TO ME. THE DEALER SAYS THAT WHEN THE AIR BAGS ARE INFLATED TO RAISE THE VEHICLE - IT PULLS THE SHOCKS APART. AS OF THIS DATE - 5/20/2006 - I'M STILL WAITING FOR THE NEW WINDSHIELD INSTALLATION. THERE IS A REAL SAFETY PROBLEM WITH THE COUNTRY COACH DUE TO IT'S PROCLIVITY TO BOUNCE ALL OVER THE ROAD AND FOR AN IMPLODING WINDSHIELD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154042March 29, 2006
TIRES:TREAD/BELT
LEFT FRONT TIRE BLEW OUT CAUSING VEHICLE TO PULL LEFT INTO CENTER MEDIAN OF INTERSTATE CAUSING OVER $50,000 OF DAMAGE. VEHICLE REPAIRED BY BEAUDRY RV IN TUCSON, AZ. LEFT FRONT TIRE HAS BEEN SAVED (TOYO TIRE). *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10154046March 29, 2006
TIRES
REF. EA05011 ON 3/25/05 WHILE TRAVELING ON I75 NEAR WILDWOOD FL @ 60 MPH THE RIGHT FRONT TIRE ON MY 1999 COUNTRY COACH INTRIGUE BLEW OUT. TIRE PRESSURE AT START OF TRIP WAS 120 PSI. AFTER PULLING TO THE SHOULDER OF THE ROAD RV WAS TOWED APPOX 70 MILES TO REPAIR FACILITY IN SEFFNER FL. TIRE REPLACEMENT, TOWING, REPAIR AND PAINT WAS IN THE NEIGHBORHOOD OF $23000. COACH WAS PURCHASED IN JAN 04. NOTIFIED CCI I WAS THE NEW OWNER AND ASKED FOR INFO ON CORRECT TIRE PRESSURES. TIRES WERE SET AT PRESSURES ON PLATE IN COACH WAS INFORMED PRESSURE PLATE WAS OLD AND NOT CORRECT WAS SENT NEW PLATE BY CCI. NEW PLATE HAD 125 PSI FOR ALL TIRES THIS WAS HIGHER THAN OLD PRESSURES. SINCE MY RIMS WERE STAMPED AT 120 PSI MAX THAT IS WHAT I SET THEM TO. OLD TIRES WERE TOYOS 275-70R 22.5 ALL TIRES HAD DOT MFR DATES IN 99. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152160March 7, 2006
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
RE: VEHICLE SAFETY DEFECT OWNER NOTIFICATION, 05V-373. AFFECTS VARIOUS COUNTRY COACH MOTOR HOMES. THE SUBJECT SAFETY DEFECT LISTS SEVERAL MODELS OF COUNTRY COACHES. MINE IS NOT INCLUDED IN THE LIST, HOWEVER THE SAME DEFECT HAS APPEARED IN MY MOTOR HOME, I.E. LARGE BLISTERS APPEARING ON THE HYDRAULIC HOSES FOR THE HWH SLIDE ROOM. THIS COULD RESULT IN THE LOSS OF HYDRAULIC FLUID, WHICH COULD CAUSE THE SLIDE ROOM TO UNEXPECTEDLY EXTEND WHILE IN-TRANSIT. THIS CAN RESULT IN A VEHICLE CRASH. (THIS DESCRIPTION IS TAKEN DIRECTLY FROM THE RECALL NOTICE) THE LIST OF AFFECTED MODELS FOR THIS RECALL SHOULD BE REVISED, AS IT IS APPARENT THAT MY COACH HAS THE SAME PROBLEM. MY COACH IS A 2004 INTRIGUE, [XXX]. I BELIEVE IT WAS BUILT IN JANUARY, 2004. THIS PROBLEM WAS DISCOVERED WHILE THE COACH WAS UNDERGOING ROUTING SERVICE. COUNTRY COACH HAS NOT RESPONDED TO MY REQUEST FOR HELP IN FIXING THE PROBLEM.*JB UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149094January 31, 2006
VISIBILITY:WINDSHIELD, STRUCTURE, SUSPENSION, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ELECTRICAL SYSTEM:WIRING, FUEL SYSTEM, DIESEL
DT*: THE CONTACT STATED THE WINDSHIELD CRACKED WITHOUT WARNING ON BOTH THE PASSENGER AND DRIVERS SIDE FROM TOP TO BOTTOM. THE WINDSHIELD HAS BEEN REPLACED ONCE BY THE MANUFACTURER, TWICE BY THE LOCAL DEALER AND TWICE BY INDEPENDENT GLASS DEALERS. THE MANUFACTURER DETERMINED THE FAILURE IS CAUSED BY STRUCTURAL INTEGRITY. ONCE THE WINDSHIELD IS REPLACED IT SOON FAILS AGAIN BECAUSE THERE IS NOT ENOUGH SUPPORT IN THE STRUCTURE OF VEHICLE. UPDATED 2/24/2006 - THE VEHICLE FRONT END HAD TO BE REPLACED BECAUSE THE MANUFACTURER FAILED TO ASSEMBLE AND/OR TORQUE THE BEARING ASSEMBLY CORRECTLY. THE BEARINGS HUB ASSEMBLY, SPINDLE AND A-ARM ASSEMBLIES WERE ALL REPLACED. COUNTRY COACH REFUSED TO SEND THE CONSUMER REPAIR DOCUMENT FOR THIS WORK. THE AXLE SEALS HAVE BEEN REPLACED SEVERAL TIMES. AT DELIVERY SEVERAL ITEM WERE FOUND TO BE DEFECTIVE, BROKEN, MISSING, MISADJUSTED, IMPROPERLY INSTALLED WIRED INCORRECTLY, LOOSE AND/OR OVER TIGHTENED FASTENERS TO THE POINT OF STRIPPING THE FASTENERS ABILITY TO SECURE. MISSING STEERING COLUMN BOOT. THE SMART TIRE READING WAS INCORRECT. THE BEDROOM CEILING WAS LOOSE AND SAGGING. THE TRANSMISSION OIL SENDING UNIT WAS WIRED TO THE ENGINE TEMPERATURE GAUGE AND THE ENGINE TEMP SENDING UNIT WAS WIRED TO THE TRANSMISSION GAUGE. THE FUEL LINE INTO THE FUEL FILTER WAS NEVER SEATED PROPERLY CAUSING FUEL LEAK. THE DRIVE TIRES WERE RUBBING THE FRAME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124716June 2, 2005
TIRES
1997 COUNTRY COACH DRIVER'S FRONT TIRE BLEW OUT WHILE DRIVING AT 60 MPH.*MR THE TIRE CAUSED DAMAGE TO THE MOTOR HOME WHEN IT BLEWOUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115473April 6, 2005
EQUIPMENT:OTHER:LABELS
RECALL CAMPAIGN 01V170000 CONCERNING FMVSS 120 WEIGHT DISTRIBUTION. WHILE DRIVING 30-40 MPH, THE VEHICLE LOST HEIGHT CONTROL ON THE LEFT FRONT SIDE. THIS CONDITION CAUSED THE LEFT FRONT TO DROP. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, AND THE MECHANIC DETERMINED THAT THE LEFT FRONT CONTROL VALVE NEEDED TO BE REPLACED, AND THAT THE OTHER TWO CONTROL VALVES SHOULD BE REPLACED AS WELL. THE CONSUMER LOOKED ON NHTSA'S WEBSITE AND FOUND THE ABOVE RECALL INFORMATION, AND CONTACTED THE MANUFACTURER'S REPRESENTATIVE, WHO INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER THAT RECALL. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089323August 19, 2004
STEERING
A RECALL NOTICE WAS RECEIVED IN JULY FOR THE STEERING GEAR BOX. AFTER MAKING A CALL TO THE SERVICE CENTER AND GETTING A DATE FOR THE REPAIR AND TAKING IT IN AUGUST, IT WAS DISCOVERED THE PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087089August 3, 2004
STEERING:RACK AND PINION
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS MENTIONED IN NHTSA RECALL 03V527000. CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE. DEALER INDICATED TO THE CONSUMER SORRY THIS VEHICLE WAS NOT INCLUDED IN THIS RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053406January 6, 2004
TIRES
FRONT LEFT TIRE BLEW OUT WHILE DRIVING AT 65 MPH. A BOAT WAS BEING TOWED AT THE TIME OF THE BLOW OUT. THIS OCCURRED AFTER THE FMVSS120/WEIGHT DISTRIBUTOR RECALL 01V170000 WAS PERFORMED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019150May 23, 2003
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER
ODI ID NUMBER : 10018204 IS INCORRECT AND NO PAPERWORK HAS ARRIVED FOR ME TO SIGN OR EDIT- THIS IS A LIFE THREATENING CONDITION THAT PUTS ALL DRIVERS AND NEARBY CARS ETC. AT RISK. COMPLANT SHOULD READ:WHILE DRIVING THE CARBON MONOXIDE ALARM ACTIVATED DUE THE CARBON MONOXIDE IN THE COACH PRODUCED BY THE REFRIGERATOR. THE DEALER INSPECTED THE VEHICLE AND COULD DUPLICATE THE PROBLEM. TO DATE THE DEALER AND FACTORY HAVE BEEN UNABLE TO FIX THE PROBLEM. CO ENTERS THE COACH WHILE DRIVING AND REFRIGERATOR IS RUNNING ON LP GAS. IF STOPPED FOR NIGHT SLEEPING THE COACH FILLS WITH CO IF DINNING AREA SLIDE IS NOT IN THE OUT POSITION, AND THE COACH IS NOT PLUGED INTO AC POWER. THIS CONDITION WILL KILL... FALLING ASLEEP AS THE WHEEL OF A 33000LB MOTOR COACH DUE TO CO GAS IS NOT A SAFE WAY TO DRIVE OR GOING TO SLEEP WONDERING IF YOU WILL BE GASED AND NEVER WAKEUP IS NO WAY TO LIVE. I THINK THIS SHOULD BE AT THE TOP OF YOUR LIST FOR ISSUES BEFORE THE SUMMER RV SEASON KILLS. COUNTRY COACH TOLD US TO DISCONECT THE CO DETECTOR AND BRING THE COACH IN FOR REPAIR. ISSUE REMAINED FOR ONE FULL YEAR THAT INCLUDED TWO TRIPS TO THE FACTORY IN OR FOR FACTORY REPAIR AND TWO TRIPS TO INDEPENDENT DEALERS, AND NOW IT IS SITTING AT THE SELLING DEALER WAITING FOR? PUT SOME ONE ON THIS ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019154May 23, 2003
ELECTRICAL SYSTEM:WIRING, UNKNOWN OR OTHER, STRUCTURE:BODY:DOOR
THIS COMPLAINT CALLED IN AS ODI ID NUMBER: 10018202. COMPLAINT "THE ELECTRIC STEPS EXTENDED WHILE THE VEHICLE WAS IN MOTION. THE DEALER REPLACED THE COMPUTER."ADDITIONAL DATA: 1ST EVENT, 2 WEEKS AFTER DELIVERY, MAY 2002. RANDOM OPENING OF THE STEPS WHILE DRIVING IN RENO ON STREET, STEP OUT LIGHT CAME ON AND I HEARD STEP MOVE, I SWERVED JUST IN TIME AVOIDED HITTING RENO POLICEMAN STANDING AT SIDEWALK EDGE. AS PASTED THE STEP MOVED BACK IN. HE WAS SAVED. (LUCKILY) MY WIFE WITNESSED THE EVENT. I SPENT TIME ON COUNTRY COACHS HELP LINE ASKING WHAT TO DO TO FIX IT. I WAS TOLD, ADJUST THE SWITCH AT THE BACK OF THE STEP ASSEMBLY. SUPPORT FELT THIS WAS EASY FIX SO I DID IT. OTHER I TOOK THE SPOTLIGHT, THE COACH ENDED UP AT THE FACTORY; THE FAC TORY WAS ASKED TO VERIFY MY FIX. THEY REPORTED VERBALLY THAT ALL THE SETTINGS WHERE VERIFIED. NO PROBLEMS FOUND. EVENTS CONTINUED TO RANDOMLY, LONG INTERVALS 1000 TO 5000 MILES. FINALLY EVENTS SEEMED TO STOP. COACH LEFT IN DECEMBER 02 AT COUNTRY COACH FOR SERVICE, HAD NOT HAD ANY REPEATS FOR A LONG TIME. WE PICKED UP THE COACH AT THE FACTORY. WE DROVE ABOUT 300-400 MILES, THE STEPS DEVELOPED A MIND OF THEIR OWN. THE DASH LIGHT NO LONGER INDICATED THE STEP WAS OUT. THE STEPS RANDOMLY MOVED IN AND OUT. AFTER SOME CLOSE CALLS DURING THE CHRISTMAS 02 HOLIDAY, CONTACTED COUNTRY COACH. TOLD TAKE COACH INTO SERVICE LOCALLY, LOCAL SERVICE COMPANY THE STEP WAS UNCONTROLLABLY OPENING AND CLOSING ON ITS OWN. THE SHOP PERSONNEL SAW IT FIRST HAND. AFTER EMAILS REQUESTING COUNTRY COACH ASSUME LIABILITY AND ASSURE ME THAT THE COACH WAS SAFE. I PICKED IT UP AND TRYED TO USE THE COACH. THE FIX THAT THE DEALER INSTALLED AT MY INSISTENCE WAS A REPLACEMENT COMPUTER. THIS COULD BE A LIFE-THREATENING EVENT FOR BOTH CARS AND PEDESTRIANS NEAR THE COACH STAIRS. CANNOT TELL IF THIS WAS FIXED OR IF THE ISSUE IS STILL PRESENT. THIS ISSUE SHOULD BE INVESTIGATED BEFORE THE SUMMER RV SEASON TO PREVENT DEATH OR INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018202May 5, 2003
EQUIPMENT
THE ELECTRIC STEPS EXTENDED WHILE THE VEHICLE WAS IN MOTION. THE DEALER REPLACED THE COMPUTER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018204May 5, 2003
UNKNOWN OR OTHER
WHILE DRIVING THE CARBON MONOXIDE ALARM ACTIVATED DUE THE CARBON MONOXIDE PRODUCED BY THE REFRIGERATOR. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATED OR CORRECT THE PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000285December 19, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
100 MILES WEST OF PHOENIX AND TRAVELING AT 65 MPH, I SUDDENLY LOST ALL STEERING ASSIST. IF I HAD BEEN ON A CURVE, I WOULD HAVE GONE OFF THE ROAD OR INTO ONCOMING TRAFFIC. 29,000 LBS OF MOTORHOME CAN BE HANDLED WITHOUT POWER STEERING IF YOU HAVE PLENTY OF MUSCLE AND ARE READY FOR IT. I ALSO DISCOVERED THAT THE RADIATOR COOLING FANS WERE INOPERATIVE. COACH NET HAD ME TOWED TO A SHOP IN PHOENIX WHERE IT WAS DISCOVERED THAT THE HYDRAULIC PUMP SPLINES THAT ENGAGE THE POWER TAKE-OFF WERE DISINTEGRATED. I CALLED GILLIG AND THEY SAID THAT A FEW OF THEIR CHASSIS HAD BEEN THE VICTIM OF A COMPLACENT EMPLOYEE WHO FAILED TO APPLY SPLINE GREASE AT THE TIME OF ASSEMBLY. THEY WERE NICE ENOUGH TO SEND A NEW POWER TAKE-OFF AND HYDRAULIC PUMP AT NO CHARGE [ABOUT $500 WORTH]. IT COST ME ABOUT $500 LABOR. IT WORRIES ME ABOUT HOW MANY MORE VEHICLES WITH GILLIG CHASSIS THAT HAVE THE SAME SITUATION ARE OUT THERE WITH THE POTENTIAL OF SUDDENLY BECOMING AN OUT OF CONTROL ROLLING MISSILE. MINE IS A 1997 MODEL AND HAD 32,000 MILES ON IT WHEN IT HAPPENED. YOU GILLIG CHASSIS OWNERS OUT THERE MIGHT WANT HAVE THIS CHECKED OUT. IF YOU HAVE ANY QUESTIONS, FEEL FREE TO EMAIL ME AT: [email protected] PAUL LANGTON '97 CC INTRIGUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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