Country Coach · Model Report
Country Coach Allure1996 – 2027
Safety data across 21 model years.
Recalls
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Complaints
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Investigations
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Service Bulletins
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Country Coach · Model Report
Safety data across 21 model years.
COUNTRY COACH IS RECALLING CERTAIN MOTOR HOMES EQUIPPED WITH CATERPILLAR C9 DIESEL ENGINES. THE FUEL PUMP OUTLET CHECK PLUG MAY BE CRACKED WHICH COULD CAUSE FUEL TO SPRAY AND LEAK.
ON CERTAIN MOTOR HOMES EQUIPPED WITH CATERPILLAR C9 DIESEL ENGINES, A FUEL PUMP FAILURE WILL DILUTE THE ENGINE OIL WITH FUEL AND MAY CAUSE THE TURBOCHARGER TO FAIL AND CAUSE LOSS OF THROTTLE CONTROL WITH WARNING.
ON CERTAIN MOTOR HOMES EQUIPPED WITH ATWOOD SEALED BURNER RANGES, THE RANGE AND SLIDE-IN BURNER TUBES LEADING FROM THE GAS MANIFOLD TO THE BURNER HEADS HAD A DEPRESSION OR 'KINK' IN THE EXTERIOR BEND RESTRICTING PROPER AIRFLOW AND GAS MIXTURE.
ON CERTAIN MOTOR HOMES BUILT WITH CUMMINS ISL CM850 DIESEL ENGINES, THE CONNECTING ROD CONTAINS A MACHINING DEFECT IN THE WRIST PIN BUSHING OF THE ROD THAT COULD CAUSE A SEIZURE OF THE PISTON PIN.
CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE MOTOR HOMES WERE EQUIPPED WITH MORE THAN THREE AMBER IDENTIFICATION LAMPS LOCATED AT THE TOP AND FRONT OF THE VEHICLE. ALSO, THE SIDE MARKER LIGHTS IN THE COMBINATION HEADLIGHT AND TAIL LIGHT ASSEMBLIES DO NOT MEET THE MINIMUM PHOTOMETRIC VALUE AT 45 DEGREES AS SPECIFIED IN THE STANDARD.
While driving on a busy 6 lane highway, the engine "derated" and then shutdown while trying to exit highway. Lost power steering and ability to steer. Shutdown was programmed by Caterpillar C9S engine emissions system. Was able to avoid serious accident due to quick response of oncoming driver who drove into ditch.
No injuries · No fire · No crash
AMONIA LEAK FROM RV FRIDGE (NORCOLD 1200LRIM). UNIT FAILED TO COOL, UPON CHECIKING COMPARTMENT THERE WAS VISUAL INDICATION OF LEAK AS WELL AS SMELL OF AMONIA. NORCOLD HAS A HISTORY OF RECALLS/COOLING UNIT FAILURES DUE TO AMONIA LEAK. CONTACTED THEM 3 TIMES - 2X PHONE, 1XE-MAIL. BY PHONE (TO THEIR RECALL HOTLINE AS WELL AS TO THEIR CS LINE) WAS TOLD THAT OUR S/N WAS OUTSIDE OF THEIR RECALL RANGE. NEVER RECEIVED A RESPONSE TO THE E-MAIL. THERE WAS SLIGHT DAMAGE TO FRIDGE COMPARTMENT AND DRAWERS BENEATH FRIDGE AS WELL AS LOSS OF FOOD.
No injuries · No fire · No crash
2 MONTHS AFTER PURCHASING MY NEW 2009 COUNTRY COACH AFFINITY MOTORHOME, MY SE-GI BRAND DRIVERS SIDE DUAL PANE COCKPIT WINDOW DEVELOPED MOISTURE BETWEEN THE PANES THEREFORE RESTRICTING AND IMPAIRING MY VISIBILITY WHILE DRIVING. I PHONED SE-GI AND THEY SAID SINCE COUNTRY COACH WAS IN BANKRUPTCY THEY WERE GOING TO BE SELECTIVE AND NOT WARRANTY MY WINDOW. I PAID $737.00 TO HAVE A NEW WIDOW INSTALLED AND THEN I LOCATED A SE-GI WARRANTY CARD IN MY OWNERS MANUAL THAT CLEARLY STATES I HAVE A 3 YEAR WARRANTY. *TR
No injuries · No fire · No crash
DUE TO A FAULTY DESIGN IN THE LATCHING SYSTEM, THE LEFT TIP OF MY INDEX FINGER WAS SEVERED WHILE CLOSING THE RV BASEMENT STORAGE SLIDE TRAY. *TR
TL*THE CONTACT OWNS A 2006 COUNTRY COACH ALLURE RV. WHILE THE VEHICLE WAS AT A REPAIR SHOP FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE DRY SPLINE ON THE VEHICLE WOULD SOON FAIL. THE VEHICLE WAS REPAIRED BEFORE THE FAILURE OCCURRED AT THE COST OF $775. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 43,153.
No injuries · No fire · No crash