Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10025990July 13, 2003
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT MY 2003 PT CRUISER TURBO OCT 13TH 2002, IN FEB 2003 I TOOK IT IN FOR SERVICE BECAUSE I HAD NOTICED RED FLUID LEAKING . I WAS ALARMED 2 C ATF LEAKING FROM A CAR WITH LESS THAN 9,000 MILES ON IT. ANYWAY I TOOK IT IN & THEY REPLACED THE SEAL & BEARING ON THE LEFT SIDE. ON MAY 28TH I TOOK IT TO A BODYSHOP 2 GET GHOST FLAMES PAINTED ON IT. JUNE 12TH CAME ALONG AND THEY CALLED ME TO COME SEE THE CAR FINISHED. IT TOOK MY BREATH AWAY. I PROUDLY APPROVED OF THE WORK THEY COULD THEN BUFF AND DETAILED IT. ON JUNE 14TH AFTER BEING BUFFED OUT THE CAR WAS BEING DRIVEN TO THE DETAIL SHOP ON THE FREEWAY WHEN ALL OF A SUDDEN THE FRONT LEFT TIRE SEIZED UP AND THREW THE CAR ACROSS 4 LANES OF TRAFFIC AND INTO AN EMBANKMENT WHERE IT CAME TO REST.THE DRIVER GOT OUT OF THE CAR AFTER COLLECTING HIMSELF. THE FRONT LEFT WHEEL WAS BROKEN OFF, FLUID EVERYWHERE. UTAH HIGHWAY PATROL IMPOUNDED THE CAR UNTIL I COULD BE NOTIFIED. I GOT THE CALL FROM THE BODYSHOP OWNER, HE TOOK FULL RESPONSABILITY AND WAS WILLING TO DO WHATEVER TO MAKE MY CAR NEW "AGAIN". UPON INVESTIGATING THE DAMAGE HE NOTICED THAT THE LEFT FRONT AXLE WOULD NOT COME OUT OF THE TRANSMISSION. HE LITTRIALLY HAD TO TAKE THE RIGHT SIDE APART AND USE A BAR TO POUND OUT THE LEFT SIDE. HE GOT 2 SECOND OPINIONS BEFORE CALLING ME 2 TELL ME THAT THE AXIL HAD SEIZED 2 THE BEARING INSIDE OF THE TRANNY. HE SUGGESTED THAT I CALL THE DEALER. FINIALLY ON THE 23RD OF JUNE THE DEALER CAME AND GOT MY CAR WHERE IT IS STILL SITTING UP TILL THIS CURRENT DAY. THEY FOUND $5500.00 WORTH OF DAMAGE TO THE TRANSMISSION/AXLE AND SUCH. THEY CALLED A ACCIDENT INVESTAGATOR THAT SHOWED UP JULY 2ND. I TOOK HIM TO THE ACCIDENT SITE WHERE AFTER 3 WEEKS YOU COULD STILL SEE THE SKID MARKS. THE INVESTIGATOR GATHERED ALL HIS INFORMATION AND WENT BACK TO CHRYSLER. I HAVE CALL NEARLY EVERYDAY. I HAVE JUST FOUND OUT THAT MY FILE IS IN THEIR "LEGAL" DEPARTMENT. NO ONE IS TALKING. NOW 2 WAIT AND SEE WHAT CHRYSLER IS GOING TO DO. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10022854July 11, 2003
AIR BAGS:FRONTAL
THE FRONT PASSENGER AIR BAG NOT WORK. DEALER NOTIFIED, AND AGREED IT WAS NOT WORKING, HOWEVER THE WARRANTY HAD EXPIRED. *AK *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022855July 11, 2003
AIR BAGS
THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *AK *PH. THE DEALER INFORMED THE CONSUMER THE EXTENDED WARRANTY HAD EXPIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026754July 8, 2003
AIR BAGS:FRONTAL
WHILE TRAVELING ABOUT 5MPH ON A MAJOR STREET AND WITHOUT PRIOR WARNING ANOTHER VEHICLE HIT CONSUMER'S VEHICLE FROM BEHIND. UPON IMPACT, DRIVER SIDE AIR BAG DIDN'T DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10025299July 2, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE CAR HAD A FITTING IN THE POWER ASSIST STEERING SYSTEM THAT WAS LOOSENING. IN A DRIVING CONDITION OF HIGH PRESSURE, THE SYSTEM DEVELOPED AN INSTANT, FAST LEAK, WHICH REACTED TO THE HIGH TEMPERATURES OF THE EXHAUST SYSTEM. THIS REACTION ULTIMATELY STARTED THE FIRE, WHICH BURNED THE ENGINE COMPARTMENT OF THE VEHICLE.*AK SAME INCIDENT AS VOQ#10039792 PER CONVERSATION WITH PAUL ABBEY ON 6/16/04. PE04029_CAT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10026188June 30, 2003
AIR BAGS
CONSUMER STATED THAT WHEN IN A VEHICLE ACCIDENT THE AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10023556June 22, 2003
AIR BAGS
ALL AIR BAGS FAILED TO INFLATE IN A SIDE AND FRONT IMPACT CRASH OF 2002 CHRYSLER PT CRUISER. *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10023527June 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED MY 2002 PT CRUISER TOURING LIMITED ON 5/20/2002 WITH ONLY 4,780 MILES FROM: FERMAN AUTOMOTIVE, 11025 NORTH FLORIDA AVE., TAMPA, FL UNITED STATES 33612, (813)371-9700, HTTP://WWW.FERMANAUTO.COM, SALESMAN: RICK MARTINO SERVICE REP: ERIC FLANNIGAN; SERVICE MGR: CHRIS WEATLEY; WARRANTY MGR: TOM SAWYER. MY PT CRUISER EXCESSIVE OIL CONSUMPTION PROBLEM WAS DISCOVERED ABOUT THE TIME OF THE FIRST OIL CHANGE. IT CONSUMED ABOUT ONE QUART OF OIL EVERY 500 MILES. THE FIRST ACTUAL ATTEMPT AT REPAIR FERMAN MADE WAS TO REPLACE THE VALVE COVER GASKET, THIS FAILED. THE SECOND REPAIR ATTEMPT WAS REPLACING THE ENGINE THEY TOLD ME. THEY ONLY REPLACED THE SHORT BLOCK, AND THIS ALSO FAILED. I SENT A VEHICLE DEFECT NOTIFICATION TO THE MANUFACTURE AND ONE TO THE STATE TO START THE LEMON LAW PROCESS. THE CHRYSLER CORPORATE OFFICE SENT THE REGIONAL LEAD TECHNICIAN TO OVERSEE THE LAST REPAIR ATTEMPT. FERMAN TORE DOWN THE ENGINE AND INFORMED ME THAT THEY FOUND NINE BAD VALVE SEALS. FERMAN REPLACED THE ENTIRE HEAD. THEY ALSO REPLACED THE VALVE COVER, THERE IS A KNOWN ISSUE WITH SOME 2001 MODEL PT CRUISERS HAVE A DEFECTIVE VALVE COVER THAT CAUSES THE PCV VALVE TO SUCK IN OIL. I DROVE ABOUT 370 MILES AND CHECKED THE OIL TO FIND IT CONSUMED A QUART OF OIL! I LOCATED AND CONTACTED THE PREVIOUS OWNER MR. BENNETT ON 4/13/2003. I FOUND OUT THAT HE HAD PURCHASED THE PT CRUISER AT FERMAN AUTOMOTIVE BRAND NEW. MR. BENNETT HAD THE EXACT SAME OIL CONSUMPTION ISSUES. AFTER SEVERAL FAILED REPAIR ATTEMPTS AND CONTINUED CONTACT WITH THE CHRYSLER CORPORATE OFFICE THE DEALER CONTACTED HIM AND REPLACED HIS VEHICLE WITH A BRAND NEW ONE FROM THE LOT. I CONTACTED FERMAN AND THE CHRYSLER CORPORATE OFFICE INFORMING OF THIS MATTER. I HAVE DONE RESEARCH ONLINE TO FIND THAT I AM NOT THE ONLY ONE WITH OIL CONSUMPTION ISSUES WITH THE PT CRUISER. THERE ARE MANY OTHERS STRUGGLING WITH THEIR CHRYSLER DEALERS ON THIS SAME ISSUE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023363June 19, 2003
SERVICE BRAKES, HYDRAULIC
PREMATURE, UNEXPLAINED WEAR, REQUIRING REPLACEMENT OF FRONT DISCS AND CALIPERS, BRAKES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023287June 18, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2001 CHRYSLER PT CRUISER - ENGINE COMPARTMENT FUEL LINE ABRADED IN TWO BY A/C VALVE CAP. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024348June 18, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER MADE RECALL REPAIR APPOINTMENT WITH DEALER REGARDING RECALL 02V215000. WHEN ARRIVED AT DEALERSHIP WAS INFORMED BY SERVICE DEPARTMENT THAT RECALL COULD NOT BE DONE DUE TO "DEALER" ISSUES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023151June 16, 2003
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE, APPLIED GAS PEDAL AND VEHICLE DOES NOT ACCELERATE. MUST COAST TO THE SIDE OF THE ROAD,WHILE VEHICLE STRUGGLES TO KEEP RUNNING. WHEN VEHICLE IS TURNED OFF, IT WILL NOT RESTART. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021418June 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ON 2001 CHRYSLER PT CRUISER W/ 42000 MILES LET GO AND REPAIR SHOP SAYS IT IS IN PIECES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021131June 6, 2003
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL:CRUISE CONTROL, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
VEHICLE WAS PARKED FOR APPROX. TWO DAYS, STARTED VEHICHLE AND ALL LIGHTS ON THE INSTRUMENT PANEL STAYED ON; BRAKE LIGHT, ABS LIGHT, ENGINE LIGHT, SECURITY LIGHT, CRUSIE CONTROL, ETC. AS WELL AS WORDS "NO BUG" OVER THE ODEMETER/MILEAGE GAGE. THESE LGHTS WOULD NOT GO OFF AFTER TURNING THE ENGINE ON AND OFF SEVERAL TIMES. THE ENGINE LIGHT STAYS ON AND WILL NOT SHUT OFF. SCHEDULED AN APPOINTMENT WITH DEALER TO CONNECT TO COMPUTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022410June 5, 2003
POWER TRAIN:CLUTCH ASSEMBLY
NHTSA#03-V-076-000:ON CERTAIN PASSENGER VEHICLES, MANUAL TRANSMISSION MODELS ONLY, A WELDED PIN INTERNAL TO THE DUAL-MASS FLYWHEEL (DMF) ASSEMBLY CAN UNSEAT AND BECOME LODGED BETWEEN THE FLYWHEEL AND THE CLUTCH DISC. THE CONSUMER PURCHASED THE VEHICLE ON MAY 23/2003 AND ON MAY 25/2003 THE CLUTCH ASSEMBLY FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020973June 3, 2003
AIR BAGS:SIDE/WINDOW
SIDE AIRBAGS DID NOT DEPLOY IN SEVERE SIDE CRASH. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10022042June 2, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
REAR BRAKE DRUMS FAILED WITHIN 18,000 MILES. CONSUMER WAS TOLD THAT ROTORS WERE MADE OF A CHEAP METAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022017June 2, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP
STEERING PUMP FAILED 3 TIMES WITHIN A MONTH. THE LAST FAILURE RESULTED IN AN ACCIDENT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10018593May 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AFTER 23,000 MILES THE BRAKE LIGHT BEGAN COMING ON ONLY WHEN TAKING OFF QUICKLY FROM A STOP. BRAKES DID NOT SQUEAL AND THERE WAS NO OTHER SIGN THERE COULD BE A PROBLEM EXCEPT FOR THE INTERMITTENT LIGHT COMING ON. I WENT TO THE DEALER TO GET MY OIL CHANGED AND HAD THEM CHECK THE LIGHT WHILE I WAS THERE. THEY TOLD ME THE BRAKE PADS WERE SLIGHTLY WORN, BUT THE ROTORS WERE DOWN TO 30% THICKNESS AND MUST BE REPLACED AS SOON AS POSSIBLE. THIS CAR IS ONLY A LITTLE OVER A YEAR OLD WITH ONLY 23,000 MILES ON IT! PLUS IT'S A MANUAL TRANSMISSION AND I DOWN SHIFT A LOT TO SLOW THE CAR INSTEAD OF BRAKING. OTHER THAN THAT OCCASIONAL LIGHT, THERE WAS NO INDICATION WHATSOEVER THERE WAS A PROBLEM WITH THE BRAKES. I NEVER IMAGINED THE ROTORS WOULD WEAR OUT THAT QUICKLY, THEREFORE I MIGHT HAVE JUST IGNORED THE INTERMITTENT LIGHT. THIS IS A SAFETY AND DESIGN ISSUE I THINK CHRYLSER NEEDS TO LOOK INTO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017978May 1, 2003
STRUCTURE:BODY:DOOR
THE DESIGN OF THE "TOP PART" OF THE PASSENGER DOOR FRAME WAS VERY HIGH AND CURVED WHICH CAUSED THE FRAME TO HIT AND DAMAGE THE CONSUMERS EYE WHEN CLOSING THE DOOR. *NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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