Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10854516April 9, 2016
SUSPENSION
ENGINE CRADLE RUSTED OUT!! THIS SHOULD BE RECALLED!! ITS PRETTY BAD WHEN THE FRAME AND ROCKERS RUST OUT AND THE FACTORY EXHAUST IS STILL ON THE CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852143March 29, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PLACED IN REVERSE, THE ACCELERATOR PEDAL SEIZED. THE CONTACT'S VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,806.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10851669March 25, 2016
STRUCTURE:BODY
I TOOK CAR IN FOR SOME EXHAUST WORK AND THE MANAGER TOOK ME TO HAVE A LOOK UNDER THE CAR AND SHOWED ME THE ENTIRE SUBFRAME WAS ROTTED TO THE POINT THAT MY CARS ENGINE COULD FALL OUT AT ANY TIME. I HAVE 4 CHILDREN! I SEE CHRYSLER IS BEING SUED OVER THIS. I CONTACTED THEM AND THEY REFUSE TO HELP ME!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849761March 15, 2016
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE BRAKES REPAIRED, THE TECHNICIAN NOTICED THAT THE UNDERCARRIAGE WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,608.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846506March 14, 2016
AIR BAGS, ENGINE, POWER TRAIN
THE COOLING SYSTEM FOR THE CAR DOES NOT WORK CORRECTLY. AFTER A STEADY IDLE OF ABOUT 5 MINUTES, THE CAR WILL BEGIN TO GET HOT AND THE FANS WILL KICK ON. TWO MINUTES LATER IT WILL DO IT AGAIN. THE SYSTEM IT SELF SEEMS OK, BUT THE FAN IS CONSTANTLY ON AND OFF. THE MOTOR GET S SO HOT THAT THE HOOD ON MY CAR IS STARTING TO TURN. NEXT IS THE AIRBAGS. THE AIRBAG LIGHT FOR THE PASSENGER SIDE IS ALWAYS ON INDICATING A FAILURE. THE BAG HAS NEVER BEEN DEPLOYED? NOW THE BIGGEST PROBLEM IS THE TOP END OF THE MOTOR. MY CHECK ENGINE LIGHTS KEEPS COMING ON. KEEPS SAYING MISFIRE ON CYLINDER 4. EVERYTHING HAS BEEN REPLACED AND I STILL GET THIS CODE? MY VEHICLE GETS IT REGULAR MAINTENANCE AND MY MECHANIC SAID MY CAR SHOULD NOT HAVING THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840148March 6, 2016
STRUCTURE:BODY
MY CAR STARTED MAKING LOUD NOISES WHEN I HIT A POT HOLE. I TOOK IT TO MY MECHANIC HE SAID THE FRAME IS RUSTING TROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838737February 27, 2016
SEATS
MY SEATS STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820143January 14, 2016
ENGINE
I RECENTLY PURCHASED A USED 2004 PACIFICA. WHILE GETTING THE OIL CHANGED FOR THE FIRST TIME I WAS INFORMED BY THE TECHNICIAN THAT THE ENGINE CRADLE / SUB-FRAME WAS SHOWING SEVERE CORROSION. I SPOKE TO CHRYSLER THE NEXT DAY AND WAS INFORMED THAT EVEN THOUGH THIS IS A KNOWN ISSUE, AND CHRYSLER DID ISSUE A CONSUMER SATISFACTION BULLETIN AND EXTEND THE WARRANTY UP TO 150000 MILES ON THIS ITEM THAT MY VEHICLE WAS OUTSIDE THAT AND THEY WOULD NOT HONOR THE WARRANTY REPAIR. EVEN THOUGH THE PREVIOUS OWNER DID NOT HAVE THE WORK COMPLETED UNDER THE WARRANTY EXTENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817555January 4, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT FRAME OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT FRAME WAS COMPLETELY RUSTED AND THAT THE ENGINE WAS SOON TO DETACH FROM THE VEHICLE. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE NOT BE DRIVEN UNTIL THE FRAME WAS REPAIRED. THE MANUFACTURED WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817066December 30, 2015
STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. THE CONTACT STATED THAT WHILE REPLACING TIRES ON THE VEHICLE BY A SERVICE STATION, IT WAS INFORMED THAT THE ENGINE CRADLE OF THE VEHICLE HAD CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811370December 21, 2015
ENGINE
MY PACIFICA HAS AN EXHAUST PROBLEM I HEAR AN EXHAUST NOISE AND SMELL FUMES INSIDE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809871December 13, 2015
POWER TRAIN, SUSPENSION
FRAME IS RUSTING UNDER THE ENGINE AND SERVICE BAY AT TIRE DEALER SAID IT WAS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808126December 3, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS DISCOVERED THAT THE SUB FRAME HAD RUSTED AND CORRODED. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000. UPDATED 02/18/16*LJ; UPDATED 05/02/18*JB *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807041November 18, 2015
ENGINE, STRUCTURE
CHRYSLER DID NOT PROPERLY COAT THE ENGINE CRADLES WHICH ALLOWED RUST TO DAMAGE THE CRADLES AND CREATE A SERIOUS SAFETY DEFECT. DURING A ROUTINE INSPECTION, MY MECHANIC DISCOVERED THE ENGINE CRADLES WERE RUSTING OUT. THE ENGINE CRADLES WERE REPLACED BEFORE THE ENGINE FELL THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790174November 13, 2015
SUSPENSION
ENGINE CRADLE ROT, UNSAFE TO DRIVE DUE TO POSSIBLE ENGINE DROPPING OUT OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789893November 12, 2015
STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND IT WAS DISCOVERED THAT THE ENGINE CRADLE HAD EXCESSIVE RUST AND FRACTURES AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789830November 11, 2015
STRUCTURE:BODY
TOOK IN PACIFICA FOR GENERAL MAINTENANCE. UPON INSPECTION, IT WAS BROUGHT TO MY ATTENTION THAT MY FRAME OR CRADLE WAS SEVERELY CORRODED. CHRYSLER CUSTOMER CARE SAID THERE IS NOTHING THEY WILL DO FOR ME. IT IS A 2800.00 REPAIR THROUGH THE CHRYSLER DEALERSHIP. NOT ACCEPTABLE!!! I HAVE A VEHICLE THAT IS TOO DANGEROUS TO BE ON THE ROAD AND CHRYSLER WILL ACKNOWLEDGE NOTHING! I HAVE PHOTO'S OF CORROSION FROM DEALERSHIP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789224November 9, 2015
ENGINE, SUSPENSION, UNKNOWN OR OTHER
THE FRONT SUBFRAME KNOWN AS THE "ENGINE CRADLE" IS SEVERELY RUSTING OUT. THIS IS A KNOWN ISSUE BY CHRYSLER ON 2004-2005 PACIFICAS. THERE WAS AN INADEQUATE COATING OF THE METAL WHICH LEADS TO PREMATURE RUSTING. IN 2010 CHRYSLER ISSUED AN EXTENDED WARRANTY FOR THIS, BUT ONLY FOR CARS BUILT IN A SIX WEEK PERIOD IN 2004. THIS ONLY COVERED A SMALL FRACTION ON THE CARS AFFECTED. CHRYSLER NEVER SENT INFORMATION TO OWNERS WARNING OF THIS OR OFFERING SUGGESTIONS ON MAINTENANCE OF THIS ISSUE. AS A RESULT, THOUSANDS OF PACIFICA OWNERS LIKE MYSELF ARE LEFT WITH CARS UNSAFE TO DRIVE AND UNABLE TO SELL BECAUSE OF THE SEVERITY OF THE ISSUE. THE RESPONSE FROM CHRYSLER (FAC) WHEN YOU CONTACT THEM IS "SORRY, IT IS NOT UNDER WARRANTY".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788700November 5, 2015
STRUCTURE:BODY
VEHICLE SUBFRAME SEVERELY RUSTED AND CORRODED, INFORMED UNSAFE TO DRIVE, MANY OTHER OWNERS WITH THIS ISSUE. MOTOR COULD FALL OUT AND NO HELP AT ALL FROM CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786791October 28, 2015
STRUCTURE:BODY
TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THE UNDERCARRIAGE WAS RUSTING OUT, IS THIS NOT A RECALL??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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