Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10152259March 9, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ON THE WAY HOME THE OTHER NIGHT, SOMETHING ON ROAD PUT A HOLE IN MY GAS TANK OF MY 2004 CHRYSLER PACIFICA. GETTING IT REPLACED IS ABOUT A $750 JOB. MY HUSBAND AND I HAVE NO IDEA WHAT WE HIT SO MUST HAVE NOT BEEN SOMETHING LARGE, AND WE DID NOT GO OVER ANY RAILROAD TRACKS EITHER. FROM RESEARCH ON THE INTERNET, I FEEL THIS FALLS UNDER THE CATEGORY THAT IS BEING INVESTIGATED RIGHT NOW FOR CHRYSLER PACIFICA'S WHERE ROAD DEBRIS IS PUTTING HOLES IN THE GAS TANK. NOT ONLY DO I HAVE TO REPLACE THE GAS TANK, I LOST OVER 21 GALLONS OF GAS TOO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151569March 1, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DRIVING WITH MY FAMILY MY CAR RAN OVER A METAL SHAFT IN THE ROAD. THE SHAFT PIERCED THE GAS TANK AND STAYED EMBEDDED IN THE TANK. GAS LEAKED CAUSING US TO EVACUATE THE CAR. WE COULD NOT DRIVE AS IT WAS TO UNSAFE. THE CAR HAD TO BE TOWED TO A GARAGE FOR REPLACEMENT OF THE CARS FUEL TANK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151389February 28, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WE HAVE A 2004 CHRYSLER PACIFICA PURCHASED ON A LEASE IN 2004. IN JUNE WE BEGAN TO ENCOUNTER PROBLEMS WITH THE FUEL LEVEL INDICATOR. EVEN THOUGH THE TANK WAS FULL IT WOULD DROP TO EMPTY AND INDICATE LOW FUEL. IT THEN WOULD BOUNCE BACK TO HALF FULL OR FULL. THEN DROP AGAIN TO LOW FUEL. WE TOOK IN BACK TO DEALER AND WAS TOLD IT WAS A DEFECT IN THE FUEL TANK FLOAT AND THE ENTIRE TANK WOULD REQUIRE REPLACING. SINCE IT WAS NOT A DRIVE TRAIN PROBLEM IT WAS NOT UNDER WARRANTY. WE PAID $750.00 TO REPLACE THE FUEL TANKS AND FLOAT. 3 MONTHS LATER IT HAPPENED AGAIN, THIS TIME THE DEALER REPLACED AT NO COST, BUT IT WOULD APPEAR THE PACIFICA MAY HAVE DEFECTS, WHICH SHOULD HAVE BEEN MADE BY THE MANUFACTURER. WE WERE TOLD BY THE DEALER THAT THIS PROBLEM COULD CAUSE ENGINE FAILURE WHILE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148535January 25, 2006
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS STOPPED WORKING ON 2004 CHRYSLER PACIFICA , AND THE 2005 PACIFICA WAS RECALLED FOR THE SAME PROBLEM. BUT, THE DEALER SAID THIS VEHICLE WAS NOT COVERED UNDER THE RECALL BECAUSE A DIFFERENT PART WAS REPLACED. ALSO, MODEL YEAR WAS NOT PART OF THE RECALL. THE HEADLIGHTS WOULD NOT WORK. LUCKILY, I WAS AT HOME WHEN THE PROBLEM OCCURRED. IT APPEARED THAT THIS PROBLEM WAS RELATED TO THE ONE MENTIONED IN THE RECALL AND I SHOULD NOT HAVE TO PAY FOR THE REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148139January 19, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
IT WAS FOUND VIA NY STATE INSPECTION AT APROX. 27,000 MILES THAT THE RIGHT FRONT TIE ROD END WAS WORN TO THE POINT OF NEAR FAILURE WHICH WOULD HAVE THE POTENTIAL TO CAUSE THE FRONT RIGHT WHEEL TO FALL OFF. I WAS ADVISED TO NOT DRIVE THE VEHICLE AT ALL. VEHICLE WAS TOWED TO CHRYSLER DEALER FOR REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147970January 17, 2006
VISIBILITY:SUN/MOON ROOF ASSEMBLY
DT*: THE CONSUMER STATED THE SUN ROOF DRAIN LINES FROZE. WHEN THE DRAIN LINES DEFROSTED THE CONDENSATION LEAKED INTO THE PASSENGER SIDE ELECTRICAL SYSTEM, CAUSING THE ELECTRICAL PASSENGER SEAT TO MALFUNCTION. THE MANUFACTURER HAS BEEN CONTACTED AND THE VEHICLE IS AT THE DEALERSHIP AT THE PRESENT TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147732January 13, 2006
VISIBILITY
FIRST OF ALL WE PURCHASED OUR 2004 CHRYSLER PACIFICIA A LITTLE OVER TWO YEARS AGO AND AFTER ABOUT 2 WEEKS I NOTICED A VISIBILITY ISSUE. AT FIRST I THOUGHT IT WAS SIMPLY "NEW CAR" ADJUSTMENT ISSUES. HOWEVER, THIS ISSUE ON "VISIBILITY" NEVER WENT AWAY. THE FIRST INCIDENT OCCURRED BACKING UP IN MY BANK PARKING LOT...BAM! WHERE DID THAT POLE COME FROM? COST $850. MY DEDUCTIBLE $500. THE SECOND OCCURRENCE HAPPENED IN MY DRIVEWAY. AGAIN BACKING UP. THIS TIME THE COAST WAS CLEAR BEFORE I GOT INTO THE CAR. NEXT THING I HEARD [AS I WAS LOOKING BACK WAS A CRUNCH. BETWEEN $5 AND $8K DAMAGE TO THE OTHER VEHICLE. OH I WASN'T GOING ANY MORE THAN 5 MPH! THING IS EVEN AFTER THE ACCIDENT I STILL DIDN'T SEE THE CAR WHEN I LOOKED BACK TO SEE WHAT THE ?XO$@ HAPPENED! I HAVE BEEN A EXCELLENT DRIVER UP UNTIL THE PURCHASE OF THIS VEHICLE? KNOWING THAT THIS HAS BEEN AN ISSUE, VISIBILITY, I'VE REMAINED CAUTIOUS WITH THIS VEHICLE. OOPS FORGOT MY DAMAGES WERE$1950. NON-THE-LESS, TODAY I HAVE THE PRIVILEGE OF PAYING HIGHER INSURANCE PREMIUMS. DON'T GET ME STARTED WITH ON THE ROAD ISSUES. MY QUESTION IS SIMPLE YET SERIOUS TO CONSIDER. SHOULD WE HAVE TO DRIVE IN FEAR OF WONDERING IF TODAY WILL BE YET ANOTHER ACCIDENT/INCIDENT BEFORE CHRYSLER WILL DO SOMETHING ABOUT THE PAC.? IN FACT MAYBE IT WILL TAKE A NEEDLESS FATALITY BEFORE SOMEONE WILL BECOME ATTENTIVE. AS A CONSUMER I HAVE ONLY SO MANY RESOURCES TO EXHAUST. AFTER THAT AND BECAUSE OF THE POLITICAL BATTLE ONE WOULD ENCOUNTER I AM LEFT WITH ONLY THE OPTION TO ADD MY COMPLAINT TO THIS LIST. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10148668January 13, 2006
STRUCTURE:BODY:DOOR
2005 CHRYSLER PACIFICA HAS SHARP EDGES CAUSING CONSUMER TO HAVE BRUISES ON LEG WHEN EXITING VEHICLE. *TS THE VEHICLE WAS A RENTAL. THE LOWER INNER EDGE OF THE DRIVER'S DOOR HAD AN EXTREMELY SHARP EDGE. HE EDGE CUT THE CONSUMER LEG ON TWO OCCASIONS AS HE EXITED THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10146765January 3, 2006
ELECTRICAL SYSTEM
THIS CAR HAS HAD AN ON-GOING ISSUE OF STALLING, LIGHTS TURNING OFF/GOING OUT, AND AUTOMATIC SEAT/MIRROR/RADIO POSITION CHANGES. 31 DEC 05 AT APPROXIMATELY 1515, AFTER DRIVING 4+/- MILES, I TURNED INTO A DRIVEWAY, BACKED INTO A TURNAROUND, PULLED FORWARD AND BACKED UP TO A GARAGE. I PUT THE CAR IN PARK, SET THE PARKING BRAKE, TURNED THE KEY TO OFF AND REMOVED THE KEY. THE ENGINE WAS STILL RUNNING WITH THE KEY OUT OF THE IGNITION. I PLACED THE KEY BACK INTO THE IGNITION, TURNED IT TO RUN, TURNED IT TO OFF. THIS TIME THE ENGINE QUIT, HOWEVER, THE DASH REMAINED LIGHTED. I TURNED THE KEY TO START, BUT THE STARTER WOULD NOT ENGAGE. I TURNED THE KEY TO OFF AND REMOVED THE KEY. ALL DASH LIGHTS REMAINED ON. THE CAR WAS TOWED TO MARTIN CHEVROLET, JEEP, CHRYSLER FOR REPAIRS. THIS IS THE 8TH TRIP FOR THIS ISSUE. IN ALL OF THE PREVIOUS ISSUES, SINCE THERE WAS NO CODE SET IN THE COMPUTER, THE DEALER CONCLUDED THERE TO BE NOTHING WRONG WITH THE VEHICLE. IN THIS INSTANCE, THE DEALER WAS ABLE TO "SEE" THE DEFECT, HOWEVER, THERE STILL WAS NO CODE IN THE COMPUTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144770December 8, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON AT LEAST 3 OCCASIONS SINCE PURCHASING A 2004 CHRYSLER PACIFICA AS A USED VEHICLE IN JAN. 2005, MY HUSBAND OR I HAVE INADVERTENTLY HIT THE IGNITION SWITCH WITH OUR KNEE AND TURNED OFF THE ENGINE WHILE DRIVING. ONE OCCASION WHILE WE DRIVING ON THE HIGHWAY AT 65 MPH WHEN MY HUSBAND MOVED HIS FOOT FROM THE ACCELERATOR AFTER TURNING ON CRUISE CONTROL. THE OTHER TWO INCIDENTS HAVE BEEN AT LOW SPEEDS IN OUR NEIGHBORHOOD WHILE MOVING FOOT FROM THE ACCELERATOR TO THE BRAKE PEDAL. DESIGN DEFECT THAT NEEDS TO BE CORRECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142344November 9, 2005
ELECTRICAL SYSTEM
PARKED CAR FOR THREE DAYS ON FIVE DIFFERENT OCCASIONS AND THE POWER SUPPLY WAS DEAD WHEN I TRIED TO START THE CAR. THE DEALER SAID I MUST REMOVE A MODULE UNDER THE HOOD ANYTIME THAT I LEAVE THE CAR FOR MORE THEN TWO DAYS. THIS PROCESS IS NOT ACCEPTABLE AND CAUSES PROBLEMS FOR ANYONE WHO TRAVELS AND LEAVES THEIR CAR IN A LOT WHILE FLYING. THEY STATE THAT THEY ARE AWARE OF THE PROBLEM BUT HAVE NO FIX FOR IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141645November 3, 2005
AIR BAGS:SIDE/WINDOW
2004 CHRYSLER PACIFICA AWD WITH SIDE AIR BAGS DID NOT DEPLOY DURING A COLLISION. VEHICLE WAS STRUCK, BY A SECOND VEHICLE TRAVELING AT A HIGHER SPEED THAN SUBJECT VEHICLE WAS MOVING, BROADSIDE. THE IMPACT WAS AT 90% TO LEFT SIDE OF VEHICLE. DRIVER DOOR, CENTER POST AND REAR PASSENGER DOOR SEVERELY DAMAGED. ROCKER PANEL ALSO SEVERELY DAMAGED. CENTER POST ENTERED PASSENGER COMPARTMENT APPROXIMATELY 5+ INCHES. DRIVERS SEAT DAMAGED. DRIVER EXPERIENCED INJURY TO LEFT SIDE OF HEAD, SHOULDER, BACK, LEFT HAND AND LEFT ANKLE. LEFT CALF OF LEG AND WHIP LASH TO NECK. DRIVER WAS WEARING SEAT AND SHOULDER BELT AT TIME OF COLLISION. VEHICLE DAMAGE SEVERE AND DETERMINED TO BE TOTALED BY INSURANCE COMPANY ADJUSTER. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10140381October 20, 2005
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2005 CHRYSLER PACIFICA STALLED WHEN I WAS MAKING A LEFT HAND TURN. I PUT IT IN PARK AND THEN STARTED IT BACK UP. DEALERSHIP SAID THAT THEY WOULD LOOK AT IT ON MONDAY, WHICH IS 4 DAYS AWAY. I KNOW THAT OTHER PEOPLE HAVE HAD THIS SAME PROBLEM. I JUST HOPE THAT IT CAN GET FIXED BEFORE SOMEONE GETS HURT. I WILL LET YOU KNOW WHAT THE RESOLUTION IS, ALTHOUGH I KNOW THEY ARE GOING TO SAY THAT THEY COULDN'T DUPLICATE THE PROBLEM, AND SEND ME ON MY WAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139633October 13, 2005
SEAT BELTS:REAR/OTHER
DURING MIDTOWN DRIVING, WITH MY 9 YEAR OLD SON SEAT BELTED INTO THE REAR (MIDDLE) SEAT BEHIND THE DRIVER, UPPER SEAT BELT BRACKET AND BOLT FELL OUT OF ITS LOCATION IN THE DOOR POST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138531October 4, 2005
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
OUR 2004 CHRYSLER PACIFICA SOMETIMES WILL NOT START AND WHEN IS DOES SOMETIMES IT DIES WHEN YOU ARE DRIVING IT DOWN THE ROAD. THE DEALERSHIP AND CHRYSLER TELLS ME UNLESS THE PROBLEM HAPPENS FOR THE GARAGE THEY CAN NOT FIX IT. EVEN IF THAT MEANS AT SOME POINT IN TIME IT DIES AND WE CRASH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138330October 3, 2005
STRUCTURE, VISIBILITY:WINDSHIELD
DT: THE CONSUMER STATED THAT THE 2004 CHRYSLER PACIFICA HAS A VISIBILITY PROBLEM ON THE WINDSHIELD. THE STRUCTURE IS SO THICK THAT THE CONSUMER HAS A PROBLEM SEEING ON EITHER SIDE OF THE WINDSHIELD. THE CONSUMER STATES THAT HAS HAD TWO CRASHES BECAUSE HE COULD NOT SEE THROUGH THE WINDSHIELD. THE CONSUMER SAYS THAT WHEN MAKING A TURN VISION IS BEING BLOCKED BY THE POST BETWEEN THE WIN SHIELD AND THE SIDE WINDOW. ALSO, THE CONSUMER INSISTS THAT VISION IS BLOCKED BY THE SIDE VIEW MIRRORS ON THE CAR. THE CONSUMER HAS TAKEN THE CAR BACK TO THE DEALERSHIP. THE CONSUMER WANTS TO TRADE THE CAR IN BECAUSE HE CAN NOT SEE VERY WELL. THE DEALER DOES NOT WANT TO DO ANY TRADING ON THE VEHICLE. THE CONSUMER HAS WRITTEN TO CHRYSLER SO THAT THEY WOULD REIMBURSE THE CONSUMER FOR EXPENSES ON HIS INSURANCE, AND TO TAKE THE CAR BACK. CHRYSLER HAS NOT RESPONDED TO THE LETTER. THERE WERE NO INJURIES. A POLICE REPORT WAS TAKEN ON THE SECOND ACCIDENT.*AK UPDATED (11/04/05) *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10138182September 29, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
LEFT AND RIGHT EXTERIOR MIRRORS DO NOT RETURN TO MEMORY POSITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137363September 22, 2005
AIR BAGS:FRONTAL
DT: VEHICLE WAS IN PARK, AND THE AIR BAGS DEPLOYED AND SHATTERED THE FRONT WINDSHIELD. THE MECHANIC SAID IT LOOKED LIKE A DEFECT IN THE AIR BAG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137253September 21, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES ON CHRYSLER ARE DEFECTIVE. THIS IS KNOWN BY CHRYSLER AT THEY WARRANT THE CAR FOR 36K BUTTHE BRAKES (ROTORS, PADS, LININGS AND DRUMS) ARE ONLY COVERED FOR 12K. IT IS OBVCIOUS CHRYSLER KNOWS THEY ARE NO GOOD THUS THE SHORT WARRANTY. IF THERE WERE ANY GOOD THEY SHOULD LAST FOR 50K OR MORE. VEHICLE ONLY HAS 26K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137068September 20, 2005
VISIBILITY
VISIBILITY WE HAVE HAD 6 PARKING LOT COLLISIONS SINCE ACQUIRING OUR CAR IN 2003. THE VISIBILITY WHEN MANEUVERING IS TERRIBLE. WE HAVE PARKED IN THE SAME PARKING LOT FOR 24 YEARS IN A VARIETY OF CARS AND SUV'S AND HAVE NEVER HAD A COLLISION. IN THIS CAR, WE HAVE HAD COLLISIONS RESULTING FROM POOR VISIBILITY WHEN PULLING IN TO PARK, BUT MORE SO WHEN BACKING UP. THE BLIND SPOTS ARE SIGNIFICANT AND DANGEROUS. SO FAR, ONLY OTHER CARS HAVE BEEN DAMAGED BUT OUR CONCERN IS FOR PEDESTRIANS OR CHILDREN THAT MAY BE BEHIND US YET REMAIN UNSEEN WHEN ATTEMPTING TO BACK UP. THE DEALER SAYS THEY HAVE HAD NUMEROUS COMPLAINTS BUT THERE IS NOTHING TO DO. THEY DID OFFER TO SELL US A PARKING ASSIST SENSOR SYSTEM BUT THAT'S ALL. THE CUST SATISFACTION REPRESENTATIVE AT CHRYSLER SAID HE HAD NOT HAD ANY COMPLAINTS LIKE THIS. HE ALSO SAID HE COULD NOT VIEW ANY OTHER REPS INFO- HE WAS JUST ONE PERSON IN A HUGE COMPANY. WHEN I ASKED FOR HIS SUPERVISOR, HE SAID SUPERVISORS DON'T TAKE CALLS. THIS CAR HAS SERIOUS DESIGN FLAWS AND CHRYSLER WILL NOT CORRECT THEM. WE ARE CONCERNED ABOUT THE SAFETY OF OURSELVES AND OTHERS. WE CAN'T WAIT FOR OUR LEASE TO EXPIRE IN OCT 2006, UNTIL THEN WE ARE VERY WORRIED ABOUT USING THIS CAR. I CAN'T EVER ENVISION PURCHASING ANOTHER CHRYSLER PRODUCT AFTER THIS LACK OF COMMITMENT TO VEHICLE SAFETY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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