Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10168322September 15, 2006
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
04 CHRYSLER PACIFICA FAILS TO START. NOTHING HAPPENS OR BRIEFLY START & DIE OUT. STARTS AFTER PUMPING THE GAS PEDAL. DEALERS SERVICE DEPT CAN'T DUPLICATE STARTING PROBLEM THEREFORE CANNOT FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168300September 14, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 CHRYSLER PACIFICA - AT 31185 MILES THE VEHICLE HAD A CRACKED ROTOR. THE REAR PASSENGER SIDE ROTOR IS CLOSE TO DISINTEGRATING, THOUGH THE VEHICLE WAS MAINTAINED PER FACTORY SCHEDULE EVERY 3000 MILES AT A 5 STAR CHRYSLER DEALERSHIP. THIS COULD HAVE EASILY RESULTED IN A TOTAL BRAKE FAILURE, RISKING THE LIFE OF MY FAMILY. CHRYSLER DOES NOT PROVIDE ANY GOODWILL COVERAGE FOR WHAT IS CLEARLY A SUPPLIER ISSUE. THE ROTOR IS CRACKED IN SEVERAL AREAS BUT IT IS FAR FROM BEING WORN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167646September 8, 2006
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
2004 CHRYSLER PACIFICA--REPEATED SERVICE ISSUES INCLUDING GAS TANK, GAS CAP/VAPOR LOCK, ELECTRICAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166729August 28, 2006
FUEL SYSTEM, GASOLINE, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE, ELECTRICAL SYSTEM
DRIVING ROAD SPEED, THE 2004 PACIFICA WITH GAUGE READING "150 MILES TO EMPTY" STALLS AND THE GAUGE READ "38 MILES TO EMPTY". CANNOT RESTART BUT UPON ADDING 2.5 GAL OF GAS, STARTED AGAIN. STALLING OCCURRED AT LEAST 5X WITHIN A WEEK. DEALER INSTALLED SOLENOID 8059043 AND BODY CONTROL MODULE (BCM) BUT DID NOT CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166276August 22, 2006
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED HAVING PROBLEMS WITH THE BRAKES. WHILE DRIVING 15 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO REPLACED THE FRONT BRAKES. THE BRAKE SENSORS DID NOT WORK PROPERLY WHEN THE INCIDENT OCCURRED. UPDATED 9/11/2006 - THE CALIPER BOLTS (SELF LOCKING) FELL OUT. THE DEALERSHIP INDICATED THAT THIS SHOULD NEVER HAPPEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163874July 29, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY PACIFICA 2004 MODEL ENGINE JUST STALLED WHEN I TURNED INTO MY COMPANY'S PARKING LOT. THEN, I COULD NO LONGER STEER AND LOST CONTROL OF MY STEERING WHEEL. MY FRIENDS AT WORK DROVE RIGHT BEHIND ME AND JUST PASSED BY ALMOST HITTING ME LIKE A "SANDWICH." THEN, I CHECKED TO SEE IF THERE WAS ENOUGH FUEL IN THE TANK; I SAW ABOUT 3/4 LEFT ON THE FUEL GAUGE. SO, I RE-STARTED THE ENGINE AND PARKED MY CAR SAFELY IN THE ASSIGNED LOT. I NOTICED FOR THE FIRST TIME, THE FUEL GAUGE WENT FROM 3/4 LEVEL TO THE "FULL TANK" LEVEL AND STAYED THERE THE ENTIRE TIME. WHEN I DID RE-START THE ENGINE, AFTER 8 HOURS JUST TO GO HOME, I NOTICED THE FUEL GAUGE WAS STILL FULL. IT WAS VERY FUNNY AND STARTED TO DROP DOWN TO 3/4 AGAIN!! RIGHT AFTER THAT, I TOOK MY FOOT OFF THE GAS PEDAL TO LET THE ENGINE WARM UP, AS I ALWAYS DO, MY ENGINE COULD NOT HOLD ITS RPM TO KEEP RUNNING AND KEPT STALLING AGAIN REPEATEDLY. HOW DID I GO HOME THAT NIGHT? I RE-STARTED THE ENGINE AND TRIED TO HOLD ON THE GAS PEDAL FOR ABOUT 50-65 SECONDS BY WATCHING THE CLOCK IN MY CAR, THEN I HEARD A CLICKING SOUND FROM INSIDE OF THE ENGINE COMPARTMENT, E.G. AIR-CONDITION WORKING, OR IDLE TIMING, OR SOMETHING. BUT, I STILL KEPT MY FOOT ON THE GAS PEDAL UNTIL 100-110 SECONDS AND TOOK MY FOOT OF THE GAS PEDAL. THE ENGINE DID NOT STALL ANYMORE, SO, I LUCKILY COULD DRIVE HOME IN THE NIGHT. WHEN I ARRIVED AT HOME, I STOPPED THE ENGINE AND RE-STARTED AGAIN, MANY TIMES. THE ENGINE WAS PERFECTLY NORMAL AS I HAD BEEN DRIVING THEM FOR 2.5 YEARS, LIKE NOTHING EVER HAD HAPPENED. SO, I DID SOME INVESTIGATING AND VISITED SEVERAL CAR WEBSITES. SOME OF THEM SUGGESTED I FILE A COMPLAINT TO NHTSA FOR THIS PROBLEM BECAUSE OTHER PACIFICA OWNERS HAD SIMILAR PROBLEMS. AND, I JUST DID BECAUSE THIS PROBLEM IS VERY DETRIMENTAL SERIOUS AND CAN EASILY CAUSE SERIOUS DAMAGES TO LIFE AND PROPERTY OF ANYONE INSIDE THE VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163488July 26, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE IDLED ROUGHLY, BUCKED, AND STALLED COMPLETELY. THE VEHICLE WAS TAKEN TO SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DUPLICATE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162721July 18, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED THAT THE FIRST EXPERIENCE WITH THE VEHICLE STALLING OCCURRED WHILE THE VEHICLE WAS UNDER WARRANTY. THE DEALER REPLACED THE FUEL MODULE AND REPROGRAMMED THE ENGINE, WHICH CORRECTED THE PROBLEM FOR A WHILE. THE VEHICLE STALLING ALSO OCCURRED WHILE CRUISING. THE ENGINE LIGHT ILLUMINATED PRIOR TO THE STALLINGS. DURING ONE INCIDENT, THE VEHICLE COMPLETELY STALLED ON THE HIGHWAY TRAVELING 65 MPH. THE ENGINE WOULD NOT RESTART NOR WOULD THE TRANSMISSION REENGAGED. THE VEHICLE WAS TAKEN TO THE DEALERS WHO DETERMINED THAT THERE WAS A TSB REGARDING THE FUEL GAUGE. TWO MODULES WERE REPLACED IN THE FUEL TANK. THE MANUFACTURER INFORMED THE DEALERS THAT THE MODULES REPLACED WAS FOR ANOTHER VEHICLE TYPE BUT WAS OKAY TO USE ON THE VEHICLE TO WHICH THE PART WAS INSTALLED. AFTER THE REPLACEMENT PART, THE ENGINE STALLING CONTINUED WHILE CRUISING AND THE FUEL GAUGE WOULD DROP DOWN TO LOW FUEL. THE VEHICLE WAS TAKEN BACK TO THE DEALERS WHO REPLACED FUEL PUMP MODULE HOWEVER THE PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162539July 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE I AM DRIVING AND IF MY AIR CONDITIONER IS ON THERE IS A DRAMATIC LOSS OF POWER TO THE ENGINE, IF I AM AT A STOP LIGHT AND HAVE TO CLIMB A HILL FROM A COMPLETE STOP I IN MOST CASES HAVE TO TURN THE POWER TO MY AIR OFF SO THE ENGINE WILL INCREASE ITS POWER AND I CAN CLIMB THE HILL. IF I DO NOT TURN THE AIR OFF THE RPMS RACE UP REALLY HIGH AND I AM ONLY GOING MAYBE 20 MILES PER HOUR AND THE TRANSMISSION WILL NOT SHIFT AND THE ENGINE IS ROARING. SO ONCE TO THE TOP OF THE HILL IT FINALLY SHIFTS BUT EXTREMELY HARD AS THOUGH SOMETHING UNDERNEATH THE VEHICLE JUST BROKE.. ANOTHER THING THAT HAPPENS IS ALSO A PROBLEM WITH THE TRANSMISSION AND HOW HARD IT HITS WHEN IT SHIFTS, IT HAS ALWAYS SEEMED LIKE IT WAS NOT FLUID AND EASY AS IT SHOULD BE. ALMOST AS THOUGH IT IS DIFFICULT FOR IT, ESPECIALLY COMING DOWN FROM ABOUT 35 MILES PER HOUR AND LOWER DOWN INTO THE SECOND TO 1ST GEARS. IT WORRIES ME THAT A VEHICLE IN ITS PRICE RANGE AND CONSIDERING WHAT I PAID FOR IT THAT IT SHOULD BE MORE OF A JOY AND COMFORT FOR ME TO OWN AND DRIVE THAN IT IS. I AM AFRAID THAT ONE DAY THAT THE TRANSMISSION IS GOING TO COMPLETELY STOP SHIFTING SINCE IT IS SUCH A STRUGGLE FOR IT TO DO SO... WHAT ARE THE RULES FOR A CONSUMER THAT BELIEVES THEY HAVE A VEHICLE WITH DEFAULTS OR A LEMON? IS THERE ANYTHING A CONSUMER CAN DO ? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161364July 4, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
AFTER PULLING INTO A PARKING SPACE, I WAS UNABLE TO GET THE CAR INTO PARK. IT WAS STUCK IN DRIVE. AFTER SEVERAL ATTEMPTS, I GOT IT INTO NEUTRAL. THIS WAS DANGEROUS SINCE I WAS AT A STOREFRONT. SHIFTER ASSEMBLY AND INTERLOCK CABLE WAS REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161571June 27, 2006
ELECTRICAL SYSTEM:IGNITION
2004 PACIFICA KEY WOULD NOT TURN IN IGNITION. *TS THE IGNITION CYLINDER HAD TO BE DRILLED OUT AND REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160287June 20, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE VACATIONING IN NORTH CAROLINA MY FUEL GAUGE WOULD READ FULL THEN 2 HOURS LATER EMPTY THEN WOULD GO TO HALF TANK THEN WHILE ON THE HIGHWAY WITH MY 5 YEAR OLD SON I RAN OUT OF GAS(ACCORDING TO THE GAUGE) WHEN I FINALLY MADE IT TO A GAS STATION MY 24 GALLON TANK ONLY WANTED TO TAKE 7 GALLONS AND THE GAUGE SAID FULL. IT IS NOW SCHEDULED TO GO IN FOR A DIAGNOSTIC TEST ON THE 21ST OF THIS MONTH WHEN SPEAKING WITH THE DEALERSHIP IN WHICH THE VEHICLE WAS BOUGHT THEY TRIED TO TELL ME THAT THERE WERE NO OPEN RECALLS. I HAVE SINCE FOUND OUT DIFFERENT WHILE RESEARCHING ONLINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159256June 7, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2004 CHRYSLER PACIFICA: IGNITION SWITCH FAILED TO ENGAGE THE STARTER ON THE FIRST ATTEMPT TO START. SECOND ATTEMPT WOULD ENGAGE THE STARTER. THIS SCENARIO CONTINUED FOR ONE WEEK. EVENTUALLY THE IGNITION SWITCH FAILED TO ENGAGE THE STARTER COMPLETELY, WHICH LEFT ME STRANDED. IGNITION SWITCH, AND IGNITION SWITCH HOUSING HAD TO BE REPLACED DUE TO A PORTION OF THE HOUSING BREAKING OFF INSIDE THE SWITCH. (DEFECTIVE PART IS AVAILABLE)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158171May 24, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES GRINDING AND SLIGHT VIBRATION, AS IF THE DISKS ARE WARPED. THE CAR HAS 21,000 MILES AND THE FRONT DISKS AND PADS WERE REPLACED SHORTLY AFTER I GOT THE CAR. MY MECHANIC SAID THE PADS ARE GOOD, BUT THE DISKS ARE DEFECTIVE; METAL PEELING OFF AND 40% WEAR ON THEM. CHRYSLER SAYS THIS IS NORMAL WEAR AND TEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157844May 18, 2006
ELECTRICAL SYSTEM, STRUCTURE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE
I HAVE A 2004 CHRYSLER PACIFICA AWD, CURRENTLY HAS 50,000 MILES. WE HAVE HAD PROBLEMS SINCE WE DROVE IT OFF THE LOT. TIME AFTER TIME WE WERE TOLD THERE WERE NO CODES SIGNIFYING ANY PROBLEMS, AND THEY COULD NEVER DUPLICATE THE NOISES WE WERE EXPERIENCING. CLIMATE CONTROL SCREEN WENT OUT, THIS WAS REPLACED. MESSAGE DISPLAY WENT OUT, UNABLE TO SEE SAFETY WARNINGS, COMPASS, MENU DISPLAY STALLING WHEN TURNING AT SLOW SPEEDS POPPING AND CLUNKING NOISES WHEN TURNING SLOWLY LOAD CLANGING NOISE WHEN SHIFTING FROM PARK TO REVERSE, SOUNDS LIKE WE RAN OVER A LARGE METAL OBJECT. LEAKS ON DRIVER SIDE WHEN RAINING WARPED ROTORS AT 35,000 MILES FUEL GAUGE NEEDLE WILL PLUNGE FROM F TO E WHEN THERE IS A LEAST HALF TANK OF GAS. I HAVE TAKEN THE CAR IN ON NUMEROUS OCCASIONS, THEY CAN NEVER DUPLICATE THE PROBLEM NOISES TO DIAGNOSE OR FIX. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157352May 8, 2006
STRUCTURE:BODY:BUMPERS
2004 PACIFICA LOWER FRONT BUMPER COVER FELL OFF WITHOUT ANY PRIOR WARNING. *TS ***NAR*** THE BUMPER COVER WAS RUN OVER BY THE CONSUMER'S VEHICLE AND SEVERAL SEMI TRAILERS REDUCING IT TO FRAGMENTS. THE COVER, FOG LIGHTS, SIDE REFLECTORS AND LICENSE PLATE WERE COMPLETELY DESTROYED. THE DEALER REQUESTED THAT CHRYSLER COVER THE COST OF THE REPAIRS BUT THEY REFUSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154455April 3, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLS WITHOUT WARNING. THE VEHICLE RESTARTS EACH TIME. THIS PROBLEM CAUSED AN ACCIDENT, WHILE IN REVERSE THE VEHICLE STALLED AND THE BRAKES DID NOT RESPOND. THIS CAUSED THE VEHICLE TO COLLIDE WITH ANOTHER VEHICLE. THERE WAS DAMAGE TO BOTH THE REAR END OF THE CONTACT'S VEHICLE AND THE FRONT END OF THE OTHER VEHICLE. THE DEALERSHIP IS UNABLE TO DIAGNOSE A PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10152574March 13, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
DT*: THE CONTACT STATED THE REAR CONTROL ARM FRACTURED. IT WAS DRIVEN ON THE FAULTY CONTROL ARM TO AN INDEPENDENT REPAIR SHOP. THE VEHICLE WAS INSPECTED BY THE MECHANIC AND REPAIRED. IT WAS TAKEN FOR STATE INSPECTION AND FAILED DUE THE INNER TIE RODS NEEDING REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152380March 10, 2006
ENGINE AND ENGINE COOLING
I WAS DRIVING THE CAR ON THE HIGHWAY WITH THE CRUISE CONTROL SET AT 70 MPH AND THE CAR STALLED. I WAS ABLE TO PULL OFF ON TO THE SHOULDER WHERE THE CAR CAME TO A STOP. WARNING LIGHTS LIT UP ON THE DASHBOARD INCLUDING A MESSAGE TO SERVICE TIRES SOON. THE CAR WOULD NOT RE-START AT FIRST. AFTER 5 MINUTES, THE CAR RE-STARTED, BUT THEN STALLED AGAIN WHEN I ACCELERATED. THE CAR WAS THEN TOWED TO THE NEAREST DEALERSHIP WHERE THEY FOUND NOTHING WRONG WITH THE CAR. THE CAR WAS RETURNED TO ME WITHOUT ANYTHING BEING REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152387March 10, 2006
ELECTRICAL SYSTEM, SEATS
CAR DOES NOT START! WHEN STARTING, A LOUD CLICKING NOISE HAPPENS, AND ENGINE WILL NOT START. NEED A JUMP START OFTEN. HAVE BROUGHT IT TO DEALER THEY CANNOT FIND ANYTHING WRONG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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