Chrysler Pacifica Complaints (2007)

380 consumer complaints on file.

#10566641March 1, 2014
ENGINE, WHEELS, SERVICE BRAKES, HYDRAULIC, POWER TRAIN
I WAS DRIVING THE CAR TO THE GAS STATION TO PUT GAS IN IT AND THE CAR SHUT OFF AS I WAS PULLING UP TO THE GAS STATION AND THERE WAS A CAR COMING TOWARDS ME AND THE CAR HAD THE RIGHT OF WAY. I HAD TO LITERALLY STOP MY CAR AND RUN TO THE FRONT OF THE CAR THAT WAS COMING TOWARDS ME IN ORDER TO PREVENT AND ACCIDENT OF THE CAR RUNNING INTO MY CAR. I KNOW IT HAD ENOUGH FUEL I KEEP MY TANK FULL AND JUST WANTED TO FILL IT ALL THE WAY UP SINCE I HAD EXTRA FUNDS THAT WEEK. EVER SINCE THE SHUT OFF THE CAR HAD BEEN SPUTTERING AND HAVING TROUBLE SWITCHING GEARS. I JUST PURCHASED THIS CAR AND IT HAS BEEN A DISAPPOINTMENT, ONE AFTER THE OTHER!!!!! THEN THERE'S AN ISSUE WITH THE FRONT END WHERE YOU HEAR A POPPING SOUND IF YOU SHOULD HAVE TO UNEXPECTEDLY HAVE TO HIT THE BRAKES OR IF YOU GO OVER A SPEED BUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566283February 27, 2014
FUEL SYSTEM, GASOLINE
THE FUEL PUMPS IN THE GAS TANKS STOP WORKING. THEY WONT PUMP FUEL FROM ONE TANK TO THE OTHER. MY GAS GAGE SHOES FULL THEN WHEN IT GET A LITTLE BELOW HALF IM OUT OF GAS BECAUSE THE PUMPS ARE NOT PUMPING GAS FROM ONE SIDE TO THE OTHER SIDE. I HAD NEW PUMPS PUT IN 2,000 MILES AGO AND THE WENT OUT ALREADY. CHRYSLER NEED TO RECALL THIS PROBLEM. I'M NOT THE ONLY ONE THAT IS HAVING THIS PROBLEM. WE AS CHRYSLER OWNERS CANT AFFORD TO PAY FOR THIS ALL THE TIME. I KNOW FOR A FACT THERE IS A CHRYSLER DEALER THAT SAID HE HAS THEM COMING IN LIKE A REVOLVING DOOR. I CANT TRUST THE CAR TO GO ON LONG TRIPS. I LOVE THE CAR OTHER THAN THIS PROBLEM. THANK YOU FOR READING THIS. I HOPE SOMETHING GET DONE. I CALLED THE CHRYSLER CUSTOMER SERVICE CENTER BUT GOT NOWHERE WITH THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562175January 30, 2014
STEERING, SERVICE BRAKES, ENGINE
WHILE DRIVING, THE ENGINE JUST STOPPED/STALLED. STEERING, BRAKE AND GAS PEDALS STOPPED FUNCTIONING. I HAVE TO WAIT UNTIL THE CAR FULLY STOPPED. SCARY AND FEELS SO HELPLESS IN THE MIDDLE OF THE ROAD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561111January 23, 2014
ENGINE, POWER TRAIN
THE FIRST TIME I HAD TO HAVE THE MOTOR MOUNTS REPLACED ON MY 07' CHRYSLER PACIFICA WAS IN 2009. THERE WAS AN AWFUL ALMOST SLAMMING TYPE NOISE AND THE VEHICLE "JUMPED" WHEN ACCELERATING. I TOOK THE VEHICLE TO THE DEALERSHIP, IT WAS STILL UNDER WARRANTY AT THAT TIME AND THEY SAID THE MOTOR MOUNTS WERE CRACKED AND THEY WOULD REPLACE THEM, BUT COULDN'T GUARANTEE HOW LONG THEY WOULD LAST. THE MECHANIC SAID THAT IT WAS "AN ISSUE" ON THE PACIFICA MODEL AS IT WAS A DESIGN FLAW AND HE HAD SEEN THIS PROBLEM OFTEN. SINCE THE FIRST TIME THE MOTOR MOUNTS WERE FOUND TO BE CRACKED IN 2009, I HAVE HAD TO REPLACE THE MOTOR MOUNTS 2 MORE TIME AND NOW THEY ARE BROKE AGAIN; TOTALING 4 TIMES IN 7 YEARS!!! THIS IS ABSOLUTELY RIDICULOUS AND UNACCEPTABLE! I HAVE CALLED CHRYSLER QUITE A FEW TIMES IN THE LAST 4 YEARS AND GOT NOWHERE! THEY COULD NOT CARE LESS THAT THE CONSUMER HAS TO PAY FOR THEIR "DESIGN FLAW"! IF I HAD KNOWN THAT I WOULD HAVE THE SAME PROBLEM KEEP REPEATING, I 100% WOULD NOT HAVE BOUGHT THIS VEHICLE! AND IF I HAD KNOWN THAT CHRYSLER WOULD GIVE ME AN AROUSING "OH WELL, TOO BAD FOR YOU", I 110% WOULD NOT HAVE BOUGHT FROM THIS COMPANY! HOW SAD THAT EVEN AFTER ALL THE MONEY THEY HAVE MADE OFF PEOPLE BUYING THEIR PRODUCTS THEY WON'T DO ANYTHING TO HELP! INEXCUSABLY DISGUSTING!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559986January 14, 2014
ENGINE, POWER TRAIN
CURRENTLY MY CHRYSLER PACIFICA TOURING AWD HAS 31,008 MILES ON IT. I HAVE HAD THE FOLLOWING PROBLEMS SEPTEMBER 11, 2008 AT 2660 MILES, ROCKER ARM, VALVE REPLACED 4.0 LITER. CRACKED BLACK PLASTIC UPPER RADIATOR PANEL. OCTOBER 27, 2011 MULTIPLE COMPLAINTS TO DEALERSHIP ABOUT THE VEHICLE ACTING LIKE IT WANTED TO ACCELERATE ON ITS OWN. JULY 14, 2012 MILES: 22,574 FRONT/REAR DIFFERENTIAL SHOWS A NEED FOR IMMEDIATE ATTENTION. FEBRUARY 12.2013, SHOWED REAR DIFFERENTIAL LEAKING. SEPTEMBER 27, 2013, MILES 29.120 SHOWS PROBLEM WITH REAR DIFFERENTIAL. JANUARY 1, 2014 MILES: 31,006 VEHICLE TOWED TO DEALERSHIP AND WAS DIAGNOSTIC FOR A DRIVE SHAFT ASSEMBLY NEEDED, PART#5157008AE. SECOND OPINION GIVEN BY MASTER ASE TECHNICIAN GIVE ON 01-14-2014, MILES: 31,008, STATES TRANSFER CASE/PTU IS CRACKED AND FLUID IS LEAKING. RECOMMENDATIONS: TRANSFER CASE/PTU AND REAR DRIVESHAFT ASSEMBLY NEEDS TO BE REPLACED WITH A NEW AND IMPROVED TYPE UNIT BECAUSE RESEARCH SHOW THIS IS A KNOWN PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558515January 5, 2014
STEERING
MY CHRYSLER PACIFICA HAS A POWER STEERING PROBLEM. POWERSTEERING GOES OUT WHILE DRIVING EVERY ONCE AND A WHILE. NOW IT HAS BEEN HAPPENING DAILY. THERE SEEMS TO BE A LEAK AND ON ONE OCCASION SMELL OF BURNING FROM THE ENGINE. I HAVE SEEN THAT THIS HAS BEEN A ISSUE WITH 2007 CHRYSLER PACIFICAS AND I HAVE CHILDREN IN THE VEHICLE. IT IS DANGEROUS AND SHOULD BE ADDRESSED! ALSO CAR SHUTS OF WHILE DRIVING WHICH IS ALSO VERY DANGEROUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557580December 28, 2013
FUEL SYSTEM, GASOLINE
AFTER MY 2007 CHRYSLER PACIFICA FUEL GAUGE GETS BELOW 1/2 TANK, THE GAUGE STARTS DROPPING AT AN ALARMING RATE. IF I DRIVE 1 MILE IT REACTS INDICATING AS MUCH AS A 10 MILE DROP. WHILE SITTING AT A STOP LIGHT THE GAS GAUGE JUMPS AROUND BETWEEN 2 AND 3 MILES DIFFERENCES. I DO NOT GET A FULL 20 GALLON DRIVE FROM MY VEHICLE. I CAN FILL UP THE CAR BUT ONCE THE GAUGE INDICATES IT'S EMPTY THE CAR WILL NOT START. I LOGGED IT AS ONLY SHOWING 320 MILES AND GOING EMPTY, WHEN FULL THE GAUGE INDICATES 400 MILES. THIS READING IS CHANGING NOW ON A WEEKLY BASIS. I HAVE LOOKED ON THE INTERNET AND OTHER PEOPLE ARE COMPLAINING ABOUT THE SAME PROBLEM WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557499December 27, 2013
ENGINE, FUEL SYSTEM, GASOLINE
THE VEHICLE SHUTS OFF WHILE DRIVING AT LOW SPEEDS MOSTLY IT HAPPENS WHEN GOING AROUND CURVES. I TOOK IT TO THE DEALERSHIP THEY WERE NOT ABLE TO FIND ANY PROBLEMS WITH IT THEY JUST SAID THEY COULD REPLACE THE 2 FUEL PUMPS FOR $900 BUT COULD NOT GUARANTEE THAT WOULD FIX THE PROBLEM. I DID NOT HAVE THE PUMPS CHANGED. WHEN THE VEHICLE SHUTS OFF LOSS OF POWER ASSIST STEERING IS LOST AND POWER ASSIST BRAKES MAKING IT DANGEROUS TO NAVIGATE TO A STOP TO RESTART IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556516December 18, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SURGED WITH HESITATION IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS WHERE THE ENGINE MOTOR MOUNT WAS REPLACED EACH TIME. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 31,201.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556541December 18, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE FUEL GAUGE METER DISPLAYED AN ERRONEOUS FUEL LEVEL READING. THE CONTACT STATED THAT THE FUEL GAUGE METER SHOWED THAT THE FUEL TANK WAS HALF FULL AND AFTER DRIVING APPROXIMATELY 5 MILES THE GAUGE INDICATED THE FUEL TANK WAS EMPTY. THE VEHICLE WAS REPAIRED BUT THE DEFECT WAS NOT REMEDIED. THE CONTACT WAS NOT SURE OF THE EXACT REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554231December 1, 2013
STEERING, ENGINE, EXTERIOR LIGHTING
DRIVING AT <15MPH AND AT >45MPH SPEEDS THE WHOLE CAR SHUTS OFF. NO ENGINE LIGHTS NO WARNING JUST CUTS OFF. STILL CONTINUING THE ISSUE HAS BEEN LOOKED AT AND SINCE NO LIGHTS ARE ON THEY CANT FIND IT. I HAUL MY 3 GRANDDAUGHTERS IN THIS CAR AND THE SAFETY WORRIES ME ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550568November 1, 2013
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING DOWN THE STREET AT APPROXIMATELY 25 MILES PER HOUR AND LOST THE ABILITY TO ACCELERATE. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AND THE CAR DROVE NORMALLY FOR ABOUT A MILE, AND THEN BEHAVED THE SAME WAY. I WENT TO THE DEALER FOR AN INSPECTION A MONTH AFTER PURCHASING THE VEHICLE BECAUSE THE PERFORM SERVICE INDICATOR WAS DISPLAYED, THE ONLY SUGGESTION WAS TO FIX MOTOR MOUNTS. THE BATTERY DIED ON ME A WEEK LATER, AND NOW THE CAR IS LOSING POWER WHILE I'M IN TRAFFIC. THE VEHICLE IS TURNING INTO A MONEY PIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549955October 29, 2013
FUEL SYSTEM, GASOLINE
WHEN I STARTED THE CAR, THE CHECK ENGINE LIGHT CAME ON AND THE WORD 'GASCAP' APPEARED IN PLACE OF THE CAR'S MILEAGE. I READ THE OWNER'S MANUAL AND FOLLOWED DIRECTIONS TO RESET THE MESSAGE AFTER TIGHTENING GAS CAP. IT HAD NO EFFECT. I WENT TO AUTOZONE AND HAD THEM RUN A FREE DIAGNOSTIC SCAN WHICH RETURNED THE DIAGNOSIS OF: EVAPORATIVE EMISSION SYSTEM LEAK. I INSTALLED A NEW GAS CAP AND FOLLOWED DIRECTIONS TO RESET MESSAGE. THE CHECK ENGINE LIGHT AND 'GASCAP' MESSAGE REMAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547961October 15, 2013
FUEL SYSTEM, GASOLINE
I TOOK MY 2007 CHRYSLER IN BECAUSE OF FUEL GAUGE NOT READING PROPERLY, DEALER SAID I HAD BAD FUEL PUMPS, CHANGED PUMPS AND SEALS APPROXIMATELY $1100 GAUGE STILL NOT WORKING DEALER CLAIMS BAD MODULE PAID $350.00 GAUGE STILL NOT WORKING, DEALER SAID IT COULD BE BATTERY CABLE CHANGED THAT STILL NOT WORKING, DEALER SAID IT HAVE A BAD FUEL TANK, CHANGED TANK FUEL GAUGE STILL ERRATIC, NOW CAR CUTS OFF FOR NO REASON, YOU CANNOT PUT GAS IN THE CAR WITHOUT THE CAR ACTING AS IF IT IS FULL, FUEL GAUGE STILL DOES NOT WORK AND CAR DISPLAYING MORE ISSUES NOW THAN I STARTED WITH AND I HAVE HAD THE MOTOR MOUNTS AT LEAST 5 TIMES SINCE I HAD THE CAR. DEALER EVEN SAID FUEL GAUGES SOMETIMES JUMP AROUND.I FEEL LIKE I HAVE BEEN TAKEN TOTAL ADVANTAGE OF, IT APPEARS I HAVE BEEN SOLD A DEFECTIVE CAR AND NO ONE WANTS TO TAKE RESPONSIBILITY FOR IT. LOOK AT THE HUNDREDS OF SIMILAR COMPLAINTS AND CHRYSLER DOES NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542268September 6, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536143August 19, 2013
POWER TRAIN
VEHICLE IS PARKED IN THE GARAGE AND UNABLE TO PUT THE CAR IN REVERSE TO BACK OUT. AFTER GOOGLING THE PROBLEM ,IT SEEMS THAT MANY OWNERS HAVE HAD THIS ISSUE AND DISCUSSING WITH CHRYSLER CUSTOMER SERVICE THEIR ANSWER WAS TO ENGAGE THE PINK PLASTIC BUTTON INSIDE SHIFTER CONSOLE WHICH I'M AFRAID DID NOT WORK FOR ME. I'VE SINCE RELEASED THE CABLE INSIDE THE HOOD TO FREE UP THE SHIFTER AND NOW IN THE SHOP FOR REPAIR. CHRYSLER IS AWARE OF THIS ISSUE AND MADE CORRECTIONS FOR THE 05-07 300'S &CHARGERS BUT NEGLECTED THE PACIFICAS,FOR WHAT REASON I DON'T KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535915August 18, 2013
STEERING, WHEELS, TIRES
WHEN CORNERING AT LOW SPEEDS THERE IS A LOUD RUBBING NOISE (LIKE A TIRE RUBBING IN THE WHEEL WELL) COMING FROM THE FRONT OF THE VEHICLE. I CAN FEEL IT BOTH IN THE STEERING WHEEL AND BRAKE PEDAL. WHEN I GOT NEW TIRES, I HAD THE MECHANIC CHECK THE WHEEL WELLS FOR RUB MARKS AND HE DID NOT FIND ANY. HE STATED THAT THE TIRES WERE NOT RUBBING ANYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535916August 18, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS UNEXPECTEDLY UNLOCKED WHILE DRIVING 45 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535918August 18, 2013
FUEL/PROPULSION SYSTEM
WHEN I STARTED THE CAR, THE CHECK ENGINE LIGHT CAME ON AND THE WORD 'GASCAP' APPEARED IN PLACE OF THE CAR'S MILEAGE. I READ THE OWNER'S MANUAL AND FOLLOWED DIRECTIONS TO RESET THE MESSAGE AFTER TIGHTENING GAS CAP. IT HAD NO EFFECT. I WENT TO AUTOZONE AND HAD THEM RUN A FREE DIAGNOSTIC SCAN WHICH RETURNED THE DIAGNOSIS OF: EVAPORATIVE EMISSION SYSTEM LEAK. I INSTALLED A NEW GAS CAP AND FOLLOWED DIRECTIONS TO RESET MESSAGE. THE CHECK ENGINE LIGHT AND 'GASCAP' MESSAGE REMAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533296August 2, 2013
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING ON A SIDE ROAD IN TOWN, GOING BETWEEN 40-50 MPH, MY CAR SHIMMIED. I HAD TAKEN MY CAR TO A MECHANIC, AND HE FOUND THAT ALL 4 MOTOR MOUNTS WERE BROKEN. THEY WERE REPLACED AND WITHIN 3 MONTHS, THEY WERE BROKEN AGAIN. THE MECHANIC COULD NOT FIND ANYTHING THAT WAS CAUSING THE MOTOR MOUNTS TO BREAK. HE HAS REPLACED MY MOTOR MOUNTS A TOTAL OF 4 TIMES IN LESS THAN A YEAR. MY PACIFICA STILL SHIMMIES AND SHAKES WHEN ACCELERATING BETWEEN 40-50 MPH. WHEN I RELEASE THE GAS, IT WILL STOP, BUT SOMETIMES SHIMMIES WHEN I TOUCH THE GAS AGAIN. PASSED 50 MPH, THE CAR DOES NOT SHIMMY AND SHAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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