Chrysler Crossfire Complaints

708 consumer complaints on file.

#10876862June 27, 2016
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE CONVERTIBLE. THE CONTACT STATED THAT THE REAR GLASS SEPARATED FROM THE CONVERTIBLE CANVAS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876330June 24, 2016
VISIBILITY:WINDSHIELD
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT THE REAR WINDSHIELD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876081June 23, 2016
AIR BAGS
RECEIVED FROM CHRYSLER AN AIR BAG RECALL NOTIFICATION OVER 6 MONTHS AGO. IN NOTIFICATION SAID THE PART IS NOT AVAILABLE NOW. SAID THAT I WOULD NOTIFIED WHEN PART BECOMES AVAILABLE FOR FREE REPLACEMENT. HAVE RECEIVED NOTHING. THE PERIOD TO GET PART IS TOO LONG. THIS A KEY SAFETY ISSUE AND THE PART SHOULD HAVE ALREADY BEEN MADE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875774June 22, 2016
AIR BAGS
TAKATA AIRBAG: THE DRIVERS SIDE AIRBAG CAN RUPTURE, RESULTING IN INJURY OR DEATH. HOWEVER, CHRYSLER INDICATES THAT A REMEDY IS NOT AVAILABLE, AND HAS DISABLED THE AIRBAG, RENDERING THE VEHICLE UNDRIVEABLE WITHOUT PUTTING THE DRIVER AT UNACCEPTABLE RISK. DEALERSHIP INDICATES THAT THEY HAVE NO TIME FRAME FOR REPAIR, AS A SUITABLE REPAIR HAS NOT BEEN IDENTIFIED AND THEY DO NOT KNOW WHEN IT WILL BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875079June 19, 2016
UNKNOWN OR OTHER
BACK WINDOW IS COMING DETACHED FROM THE CONVERTIBLE TOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874620June 16, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
AT 50 MPH ON A MARYLAND STATE HIGHWAY, THE ENGINE UNEXPECTEDLY SHUT OFF RESULTING IN THE VEHICLE COASTING TO A STOP IN THE TRAFFIC LANE (THERE WAS NO SHOULDER). FORTUNATELY, I WAS NOT STRUCK BY ANOTHER VEHICLE, BUT IT WAS DARK AND VEHICLES COMING OVER A SMALL HILL AND SLIGHT CURVE HAD TO TAKE EVASIVE ACTION TO AVOID A COLLISION. THE ENGINE WOULD CRANK AND START BRIEFLY AND THEN SPUTTER TO A STOP. OR, IT WOULD JUST CRANK AND NOT FIRE OR NOT CRANK AT ALL. I WAS EVENTUALLY, WITH ASSISTANCE, ABLE TO PUSH THE VEHICLE OFF THE ROADWAY INTO A RESIDENTIAL DRIVEWAY. I HAD THE VEHICLE TOWED TO MY RESIDENCE FOR FURTHER DIAGNOSIS. THE VEHICLE WOULD LATER START AND RUN NORMALLY FOR A SHORT PERIOD, BUT THEN WAS PLAGUED BY A LARGE LIST OF ISSUES TO INCLUDE: MALFUNCITONING INDICATOR LIGHTS ILLUMINATED - BRAKE LIGHT, BRAKE WEAR INDICATOR, TRACTION CONTROL, STABILITY CONTROL; P0600 DATA LINK LOSS CODE; VEHICLE NOT SHIFTING OUT OF PARK; SPEEDOMETER NOT WORKING, ETC. EVENTUALLY, THE ENGINE WOULD NO LONGER CRANK AT ALL. ALL ISSUES WERE REMEDIED BY REPLACING THE RELAY CONTROL MODULE (RCM) - A PART THAT WAS, AND STILL IS, MANUFACTURED BY STRIBEL. THIS PART HAS KNOW ISSUES RELATED TO POORLY SOLDERED CONNECTIONS THAT CAUSE NO-START CONDITIONS OR CAUSE THE VEHICLE TO STALL WHILE OPERATING. THE RCM IS ALSO PLAGUED BY FAILURE OF THE INTERNAL RELAYS (ENGINE CONTROL, FUEL PUMP, TRACTION CONTROL, SECONDARY AIR PUMP) THEMSELVES WHICH MAY BE HASTENED BY OVERHEATING AS A RESULT OF THE POOR SOLDER JOINTS. IF IT HAS NOT ALREADY HAPPENED, SOMEONE IS GOING TO BE SERIOUSLY INJURED OR KILLED WHEN THEIR CHRYSLER CROSSFIRE (OR ANY ONE OF A NUMBER OF MERCEDES BENZ VEHICLES UTILIZING THE SAME STRIBEL RELAY) STALLS DUE TO THIS WIDELY KNOW DEFECT AND IS STRUCK BY ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873714June 10, 2016
AIR BAGS
"TAKATA RECALL" SINCE RECEIPT OF TAKATA AIRBAG RECALL ON 11 APRIL 2016 (FROM FCA), MY CROSSFIRE HAS BEEN PARKED. FCA CUSTOMER ASSISTANCE CALLS (WITH LIMITED EMAIL CONTACTS) IN THE 60 DAYS HAS GOTTEN ME NOWHERE IN REGARDS TO INFORMATION ABOUT WHEN MY CAR WILL BE FIXED. FCA SAYS (3 DIFFERENT 'SPECIAL HANDLING' CSU AGENTS) THAT I HAVE TO SPEAK TO THEM ABOUT MY ISSUES BY PHONE ONLY (LATEST 'HIGHER-UP' AGENT EMAILED ME THAT THEIR 'POLICY' IS THEY MUST SPEAK BY PHONE, THEY WILL NOT DEAL WITH THIS BY EMAIL). SOME HISTORY, THE LOCAL DEALERSHIP WAS SURPRISED BY THE RECALL (11 APR, 2016). THEY LOOKED IT UP, SAID NO INFORMATION IS AVAILABLE, WOULD NOT ISSUE ANY LOANER (I ASKED) & SAID THEY COULD NOT DISCONNECT THE DEFECTIVE AIRBAG. ACCORDING TO THE NHTSA WEBSITE, I LIVE IN ZONE 1. FCA WILL NOT EVEN TELL ME WHAT ZONE THEY ARE CLASSIFYING MY VEHICLE IN (ASSIGNED ZONE DENOTES REPAIR PRIORITIES). THE LAST EMAIL I RECEIVED FROM FCA CSU (TODAY), THE AGENT SAID MY CAR WAS SAFE TO DRIVE. FRANKLY, I DO NOT BELIEVE MY AIRBAG IS SAFE. I INSTRUCTED FCA 'SPECIAL HANDLING' AGENTS (TWICE BY EMAIL AND ONCE BY PHONE), THAT IF THEY DO NOT ANSWER MY SPECIFIC QUESTIONS BY 10 JUNE (60 DAYS CAR IS PARKED AND NOT BEING DRIVEN UNTIL THE RECALLED AIRBAG IS REPLACED IAW NHTSA REQUIREMENTS) I WOULD GO OUTSIDE FCA TO ADDRESS ITS HANDLING OF THIS RECALL WITH MY CAR. MY QUESTIONS ARE; 1, WHAT ZONE ARE THEY CLASSIFYING MY CAR IN? 2, WHEN WILL THE AIRBAG (PARTS) BE AVAILABLE FOR MY CAR? 3, WHERE AM I IN RELATION TO HAVING MY CAR FIXED? FCA CSU AGENTS DO NOT WANT TO ANSWER ME ON THE RECORD. TWO AGENTS SUGGESTED A 'RENTAL' VEHICLE BUT THAT I HAD TO PAY FOR ITS INSURANCE. WHY SHOULD A CUSTOMER BE RESPONSIBLE FOR ANY COSTS ASSOCIATED WITH THIS RECALL? IN EARLIER CONTACTS I EVEN SUGGESTED AN 04, 05, OR 06 MODEL AIRBAG BE INSTALLED UNTIL THE 08 PART COMES IN. I WANT MY CAR SAFELY BACK ON THE ROAD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870886May 25, 2016
VISIBILITY/WIPER
I WAS DRIVING MY 2005 CHRYSLER CROSSFIRE CONVERTIBLE WITH THE TOP UP ON A HIGHWAY AT 65 MILES PER HOUR WHEN THE REAR WINDOW FELL INTO THE CAR, WHICH CAUSED ME TO SWERVE DUE TO THE LOUD NOISE AND COMMOTION NEARLY CAUSING AN ACCIDENT. LUCKILY, I REALIZED THERE WAS NO IMMEDIATE DANGER AND WAS ABLE TO MAINTAIN CONTROL OF THE CAR. THIS CAR IS GARAGED AND DRIVEN FEWER THAN 6,000 MILES PER YEAR! (MOSTLY WITH THE TOP DOWN!)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870001May 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865177May 16, 2016
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT THE VEHICLE'S REAR WINDOW DETACHED WHILE IDLING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ADHESION FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865102May 16, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. WHEN THE VEHICLE WAS STOPPED AND TURNED OFF, IT WAS UNABLE TO BE RESTARTED. THE KEY DID NOT TURN THE IGNITION WELL ENOUGH TO RESTART THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER STATED THAT THE VEHICLE WAS OLD AND WAS NOT SOLD BY THAT DEALER. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. UPDATED 08/17/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862259April 29, 2016
STRUCTURE:BODY
BACK WINDOW FELL OUT WHILE AT HIGHWAY SPEEDS. THE ONLY THING THAT KEPT IT FROM COMING COMPLETELY LOOSE WAS THE REAR WINDOW DEFROST WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860388April 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHRYSLER CROSSFIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859951April 17, 2016
UNKNOWN OR OTHER
INTERMITTENT ENGINE START FAILURE RELAY REPLACED GOOD FOR 30 DAYS THEN INTERMITTENT ENGINE START FAILURE STANDING STILL AND SOMETIMES IN MOTION CITY STREET. REPLACED RELAY $567.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855655April 15, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE REAR WINDOW DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855676April 15, 2016
UNKNOWN OR OTHER
THE REAR GLASS WINDOW FELL OUT. IT WAS PARKED IN THE GARAGE AND OUTSIDE IN KANSAS. WHEN I ATTEMPTED TO PUT THE ROOF UP, THE WINDOW WAS DETACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855718April 15, 2016
STRUCTURE:BODY
REAR GLASS FELL OFF TOP WHILE DRIVING. COMPLETELY SEPARATED. ONLY 55,000 MILES ON CAR AND HAS BEEN GARAGE KEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851969March 28, 2016
UNKNOWN OR OTHER
MY REAR WINDOW HAS COME UNGLUED AND IS DANGLING. IT CAME DOWN AS I WAS DRIVING ABOUT 70 MPH ON THE HWAY AND SCARED ME AS IT SUDDENLY CAME DOWN. IT'S A 2005 YEAR BUT HAS ONLY 17K MILES. IT'S GARAGED ALL THE TIME. I AM IN THE ATLANTA, GA AREA. WHAT HAS BEEN OR IS BEING DONE TO GET RECALL ON THESE TOPS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850027March 16, 2016
STRUCTURE:BODY
IN 2011, THE REAR WINDOW IN MY CONVERTIBLE TOP BECAME UNGLUED FROM THE TOP. CHRYSLER PAID MOST OF THE COST TO REPLACE IT, BUT USED ANOTHER DEFECTIVE TOP AS A REPLACEMENT. AS A RESULT, THE WINDOW IS AGAIN FALLING OUT. CHRYSLER NOW REFUSES TO EVEN DISCUSS THE POSSIBILITY OF ANY FURTHER ASSISTANCE. THIS PROBLEM WITH THE DEFECTIVE GLUE IS WELL DOCUMENTED AND NEEDS TO BE ADDRESSED AS WINDOWS FLYING OUT OF MOVING VEHICLES COULD BE EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846307March 13, 2016
VISIBILITY/WIPER
THE BACK GLASS OF MY 2005 CHRYSLER CROSSFIRE HAS BECOME LOOSE FROM THE TOP. IT HAPPENED WHEN I WAS DRIVING DOWN THE ROAD AS I HEARD IT BUMP AGAINST THE CAR BODY. I KNOW CHRYSLER EXTENDED THE WARRANTY ON THIS ISSUE, BUT I FEEL THIS IS A SAFETY ISSUE FIRST AND THE COMPANY SHOULD DO A RECALL TO MAKE THIS RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Crossfire