Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10228279May 20, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. EVERYTHING IN THE VEHICLE CONTINUED TO RUN EXCEPT THE ENGINE. AFTER THE FAILURE OCCURRED, THE CONTACT HAD TO WAIT TWO MINUTES BEFORE THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CHECK ENGINE LIGHT MUST ILLUMINATE BEFORE ANY REPAIRS COULD BE MADE. THE CURRENT MILEAGE WAS 119,867 AND FAILURE MILEAGE WAS 13,000. UPDATED 07/07/08 *LJ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228210May 19, 2008
ENGINE AND ENGINE COOLING:ENGINE
THE CAR'S ENGINE SEIZED UP IN TRAFFIC, AND THANKFULLY SOMEONE HELPED ME GET IT OUT OF RUSH HOUR ATLANTA TRAFFIC BEFORE THERE WAS AN ACCIDENT. BUT, IT CERTAINLY COULD HAVE CAUSED ONE. NOW THE MOTOR IS SHOT AND THE CAR IS UNDRIVEABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227458May 12, 2008
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE, REGULAR OIL CHANGES WELL MAINTAINED. CAR WAS RUNNING FINE DRIVING ON WAY HOME FROM WORK IN HEAVY TRAFFIC,THEN OIL LIGHT CAME ON CAR SHUT OFF WOULD NOT START BACK UP. HAD TO HAVE POLICE COME HELP WITH TRAFFIC AND HAVE HELP GETTING IT OFF ROAD . TOWED HOME GOT IT STARTED BACK UP SOUNDED LIKE A BUNCH OF METAL IN A BLENDER. DRAINED OIL OUT OF CAR WAS PUREED METAL. TOTAL ENGINE LOSE, NO SHOP WOULD REPAIR, SAID THE ENGINE WAS NOT WORTH FIXING, NOT EVEN WORTH PUTTING NEW ENGINE IN THE CAR. EVERY PLACE I TALKED TO SAID SAME THING THAT THE 2.7 ENGINE IN THE 98 CONCORD WAS FAULTY AND JUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226492May 2, 2008
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE ON 2002 CHRYSLER CONCORDE WITH 2.7L ENGINE. VEHICLE ONLY HAS 40,500 MILES ON ODOMETER. ENGINE FAIL WITH NO WARNING. CURRENTLY VEHICLE IS AT CHRYSLER DEALER FOR DIAGNOSE AND POSSIBLE REPAIR UNDER EXTEND WARRANTY STILL IN AFFECT (7 YRS. OR 100,000 MILES). AT THIS TIME I DO NOT KNOW IF THE DEALER IS GOING TO MAKE GOOD ON WARRANTY OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225921April 28, 2008
STEERING
I HAVE A 1996 CHRYSLER CONCORDE AND WHILE DRIVING HAD THE TIE ROD BOLTS BREAK COMPLETELY OFF FROM THE RACK, SINCE I HAVE HAD THE BUSHINGS AND BOLTS REPLACED TWICE, AND AM STILL IN NEED OF RACK MOUNT BUSHINGS AS THEY HAVE FAILED AND I NOW ONCE AGAIN FEEL THE CAR FLOATING WHERE EVER IT WANTS TO GO ON THE ROAD. THE RACK MOUNT BUSHINGS ARE APPROX. $53 FOR TWO AND I AM IN NEED OF FOUR. I WORK BARELY PART TIME AND CANNOT AFFORD TO CONTINUE TO FIX A PROBLEM THAT SHOULDN'T EVEN EXIST. WHERE DOES A COMPANY LIKE DC STOP ASSUMING RESPONSIBILITY FOR ISSUES THAT ARE VERY MUCH ON THEIR END OF THE STICK? HAD I BEEN ON THE HIGHWAY I WOULD HAVE DEFINITELY BEEN KILLED NO QUESTION. I HAVE 3 CHILDREN THAT REGULARLY RIDE IN THE CAR AND IS CHRYSLER GOING TO PAY FOR OUR FUNERAL WHEN THEIR PRODUCT KILLS ONE OF US OR ON OF THEIR MILLIONS OF OTHER CUSTOMERS? I HIGHLY DOUBT IT. WE NEED TO DO SOMETHING ABOUT THIS IMMEDIATELY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225489April 23, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 1998 CHRYSLER CONCORDE STARTED USING OIL AT 70,000 MILES IT NOW HAS 90,000 MILES AND NOW USES 1-QT OF OIL EVERY 500 MILES ALL REPORTS I READ SAY THAT THE ENGINE IS READY TO FAIL I HAVE ALWAYS CHANGED OIL EVERY 3,000 MILES AND MAINTAINED THE VEHICLE TO MFG SPECS SO I CANNOT BE TO BLAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225155April 20, 2008
ENGINE AND ENGINE COOLING:ENGINE
TIMING CLUTCH BROKE. RUINED ENGINE. 100,000 MILES. OTHERWISE IN PERFECT CONDITION. TOO EXPENSIVE TO REPLACE WITH A NEW ENGINE. ESPECIALLY WITH THE MECHANICAL HISTORY OF THIS SPECIFIC ENGINE. THE ONLY OFFER I HAVE RECEIVED TO SELL THIS VEHICLE IS THE SALVAGE YARD. $100 IF I BING IT TO THEM. $50 IF THEY COME GET IT. THIS IS RIDICULOUS. ALL OTHER PARTS IN PERFECT CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224886April 18, 2008
STEERING
I GOT TO WORK THIS MORNING 4/18/2008 8:15 AND TURNED IN THE PARKING LOT AND COULDN'T STEER THE ...WHEEL. ENOUGH IS ENOUGH. THIS IS MY 3RD CAR I HAVE BOUGHT FROM CHRYSLER AND I AM FED UP. THE THIRD TIME HAS NOT BEEN THE CHARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224806April 17, 2008
ENGINE AND ENGINE COOLING:ENGINE
KNOCKING IN ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223673April 8, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE, STALL, AND COMPLETELY SHUT DOWN. THE VEHICLE WOULD RESTART SOMETIMES, AND OTHER TIMES, IT WOULD NOT. THE CONTACT TOOK THE VEHICLE TO AN AUTO REPAIR SHOP AND THEY DETERMINED THE CAUSE OF FAILURE TO BE THE MOTOR. THE PURCHASE DATE, SPEED, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 90,000 AND FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223637April 7, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2000 CHRYSLER CONCORDE. WHILE DRIVING 40 MPH, THE ROD BEGAN KNOCKING IN THE MOTOR AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WOULD NOT GAIN SPEED AND WAS DRIVEN TO AN AUTO SHOP. THE MECHANIC STATED THAT THE MOTOR FAILED COMPLETELY AND WAS NO GOOD. THE CURRENT AND FAILURE MILEAGES WERE 53,000. UPDATED 04/28/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223332April 4, 2008
POWER TRAIN
MY HUSBAND, 2 CHILDREN, AGES 4 AND 6, AND MYSELF WERE DRIVING ON THE INTERSTATE WHEN OUR 1996 CHRYSLER CONCORDE SUDDENLY SHIFTED INTO NEUTRAL AND STARTED ROLLING BACKWARD DOWN A HILL. WE HADN'T HAD ANY PROBLEMS UP TO THIS POINT. OUR CAR ONLY HAS 40,000 ORIGINAL MILES ON IT. A TRANSMISSION REPAIR FIRM TOLD US IT WAS OUR TRANSMISSION AND GAVE US A DIAGNOSTIC CODE OF "P1787". WE CAN'T AFFORD TO FIX RIGHT NOW. WE HAVE TRIED IT ON OUR RESIDENTIAL STREET AND IT GOES FOR A FEW YARDS AND TRANSMISSION SLIPS. I HAVE HAD A LOT OF MEDICAL PROBLEMS THIS YEAR AND NOT HAVING SAFE TRANSPORTATION HAS MADE IT IMPOSSIBLE TO GET MEDICAL CARE, NOT TO MENTION THE FACT THAT MY CHILDREN COULD HAVE BEEN HURT BY THIS VEHICLE MALFUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10219395February 28, 2008
SEAT BELTS:FRONT:RETRACTOR
TL*THE CONTACT OWNS A 1997 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BACK OF THE DRIVER'S SEAT COLLAPSED BACKWARDS. THE FAILURE ALMOST CAUSED HER TO LOSE CONTROL OF THE STEERING. SHE DID NOT GET PULLED BACK ALONG WITH THE SEAT BECAUSE SHE WAS WEARING HER SEAT BELT. SHE FOUND A RECALL FOR THIS FAILURE, BUT IT WAS FOR THE 1998 MODELS. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219632February 28, 2008
STRUCTURE:BODY:TRUNK LID
AT TIMES, WHEN THE TRUNK IS OPEN AND THE TRUNK LID APPEARS TO BE LOCKED IN THE FULL-OPEN POSITION, IT WILL SILENTLY SLAM SHUT. THIS HAS HAPPENED WHILE I AM LEANING INTO THE TRUNK. IT HAS HIT ME HARD ON THE BACK OF MY HEAD THREE TIMES, LEAVING BRUISES. IT ALSO HIT MY HUSBAND ON THE BACK OF HIS HEAD ONCE. BECAUSE THE TRUNK IS SO LONG, WE HAVE TO LEAN IN FAR TO REACH ITEMS, EXPOSING OUR HEADS TO THE DESCENDING TRUNK LID. WE ARE ALSO WORRIED THAT OUR THREE YEAR OLD DAUGHTER WHO IS EAGER TO HELP OUT REACHES INTO THE TRUNK WHILE WE ARE LOADING / UNLOADING THE CAR AND THAT SHE COULD GET HURT. THE LID LANDING ON HER HEAD OR ARMS WOULD BE CRIPPLING. THE LONG TRUNK LID IS HEAVY SO IT PICKS UP A LOT OF SPEED AND HITS HARD. IT ALSO DOES NOT HELP THAT THE PART OF THE TRUNK LID THAT HITS IS HARD FOLDED SHEET METAL (AS OPPOSED TO THE SOFTER PLASTIC HOUSING FOR THE LATCH). USUALLY, THE TRUNK LID DOES STAY UP. THIS PROBLEM ONLY HAPPENS WHEN IT'S COLD - AND THEN SOMETIMES IMMEDIATELY, SOMETIMES AFTER A FEW MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10219296February 27, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 2000 CHRYSLER CONCORDE. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN MAKING A CLUNKING NOISE. THE DEALER STATED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. TWO YEARS LATER, WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHUT OFF AND WOULD NOT RESTART. THE ENGINE WAS TOWED TO TWO MECHANICS AND THEY STATED THAT THE ENGINE WAS LOCKED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 163,000 AND FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218830February 22, 2008
ENGINE AND ENGINE COOLING:ENGINE
2.7 LITER ENGINE SUDDENLY FAILS WITHOUT WARNING. HAVEN'T FIXED THE PROBLEM YET. STILL OWE OVER 6,000 DOLLARS ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218654February 20, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
I PURCHASED A 2000 CHRYSLER CONCORDE LX IN SEPT. 2006. IT HAD 114,305 MILES AT TIME OF PURCHASE. TEN MONTHS LATER, THE ENGINE BEGAN TO FAIL AFTER NORMAL, REGULAR MAINTENANCE. I FIRST THOUGHT THERE WAS AN ELECTRICAL PROBLEM SINCE THE CAR WOULD DIE OR WAS DIFFICULT TO START, SO I REPLACED THE BATTERY AND ASSOCIATED CABLES. WITHIN A FEW WEEKS, THE ENGINE DEVELOPED A LOUD RATTLING NOISE AND SOON COULD NOT BE STARTED AT ALL. TWO MECHANIC SHOPS STATED THAT THE ENGINE WAS RUINED BECAUSE OF A BUILD UP OF SLUDGE IN THE CRANK CASE, PREVENTING OIL FROM CIRCULATING PROPERLY. I WAS TOLD THAT SEVERAL ROCKER ARMS HAD BEEN DAMAGED AND THAT SEVERAL CYLINDERS WERE WARPED. I SPENT $2,200 TO HAVE THE ENGINE REBUILT (I.E., ENTIRE CRANK CASE, TIMING BELT TENSIONER, OIL PUMP, CYLINDERS, RODS, ETC.) IN FEB. 2008, AFTER SEVEN MONTHS OF THE CAR BEING INOPERABLE. BOTH MECHANIC SHOPS STATED THAT THE SLUDGE/OIL CIRCULATION PROBLEM WAS ENDEMIC TO THE 2.7 LITER CHRYSLER ENGINE DUE TO A DESIGN FLAW INVOLVING OVERLY NARROW, 90-DEGREE OIL PASSAGEWAYS IN THE CRANK CASE THAT MAKE OIL FLOW EXCEEDINGLY DIFFICULT. I FEEL THAT CHRYSLER SHOULD REIMBURSE ME IN FULL FOR THE COST OF REBUILDING THE ENGINE SINCE PROPER OIL-FLOW IS A BASIC ENGINEERING AND/OR MANUFACTURING REQUIREMENT IN ORDER TO PRODUCE A RELIABLE AND SAFE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218517February 19, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 2000 CHRYSLER CONCORDE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE CONTACT PULLED OVER AND ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. HE LOOKED UNDER THE HOOD AND DISCOVERED THAT THE TIMING CHAIN FAILED AND CREATED A HOLE IN THE VALVE COVER. THE CONTACT STATED THAT A NEW MOTOR WOULD HAVE TO BE INSTALLED AT THE COST OF APPROXIMATELY $7,000. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218384February 15, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING, SUSPENSION:FRONT:WHEEL BEARING
TL*THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED AND SHE HEARD A NOISE IN THE ENGINE COMPARTMENT. THE MECHANIC STATED THAT THE PUMP MOTOR CIRCUIT FOR THE ABS FAILED AND CAUSED THE LIGHT TO ILLUMINATE. THE APPROXIMATE COST TO REPAIR THE VEHICLE WAS BETWEEN $1,500 TO $2,000. THE FRONT ROTORS WERE REPLACED IN APRIL OF 2006 AND IN SEPTEMBER OF 2007. IN JANUARY OF 2007, THE FRONT DRIVER SIDE BEARING WAS REPLACED. THE MECHANIC STATED THAT THE FAILURE WAS DUE TO POOR DESIGN AND CHEAP PARTS. THE AIR CONDITIONER ALSO BEGAN TO LEAK. THE MECHANIC STATED THAT THERE WAS A HOLE IN THE SUCTION LINE BECAUSE OF THE DESIGN, AND IT RUSTED AND RUBBED THROUGH ANOTHER PART OF THE VEHICLE. THE AIR CONDITIONING SUCTION LINE WAS REPLACED IN SEPTEMBER OF 2007. THE LEAK COULD HAVE POTENTIALLY CAUSED A FIRE. THE MECHANIC STATED THAT THE POWER STEERING KIT NEEDED TO BE REPLACED. THE VEHICLE COULD EASILY RUST INTO THE FRAME AND CONDENSATION COULD COLLECT. THE VEHICLE IS CURRENTLY HESITATING AND SURGING. THE CURRENT MILEAGE WAS 78,100 AND FAILURE MILEAGE WAS 78,000. UPDATED 03-04-08 *BF THE LEAK OF THE POWER STEERING HOSE COULD CAUSE A FIRE. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217967February 13, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR ENGINE SEIZED UP FOR NO REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Concorde