Chrysler Concorde Complaints

2,216 consumer complaints on file.

#893658August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE BACKING OUT OF DRIVEWAY VEHICLE STARTED TO TREMBLE. ALSO, WOULD NOT GO BACK INTO REVERSE. CONTACTED DEALER, AND DEALER STATED HAD TO REPLACE TRANSMISSION.*AK WATER PUMP, FUEL PUMP BELTS, HOSES AND TIMING BELT FAILED. A/C AND FUEL INJECTION FAILED AS WELL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893718August 7, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
WHEN BACKING OUT OF DRIVEWAY CONSUMER NOTICED GASOLINE PUDDLE. VEHICLE WAS TAKEN TO DEALER TO HAVE FUEL LINE REPLACED. APPARENTLY , LEAK WAS COMING FROM A COMPRESSED SEAL WHERE THE FLEXIBLE PART OF LINE AND SOLID PART OF LINE MET. *AK THECONSUMER HAD BEEN SMELLING GAS FUMES FOR 2 WEEKS BEFORE THE PROBLEM WAS FOUND. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893589August 6, 2001
SUSPENSION:REAR, STRUCTURE:FRAME AND MEMBERS
HAD TAKEN VEHICLE TO DEALER FOR REAR ALIGNMENT, BUT COULD NOT BE PERFORMED DUE TO CORROSION ANDDETERIORATION ON SUBFRAME MOUNTS. CONSUMER TALKED TO MANUFACTURER, AND HE WAS UNABLE TO TAKE CARE OF THIS SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749756August 3, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:SUN/MOON ROOF ASSEMBLY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
THIS CAR STARTED HAVING PROBLEMS IN APPROXIMATELY APRIL. TIRES WERE REPLACED IN APRIL. BRAKES WERE REPLACED, THEN SLIDING SECTION TO SUNROOF FELL APART. THEN THE TERMOSTAT WENT OUT AND REPLACED. CAR STOPPED, WAS TOLD IT WAS THE WATER PUMP, HAD IT TOWED, WAS THEN TOLD IT WAS THE MODULATOR FAN. CONTACTED THE EXTENDED WARRENTY COMPANY, WAS TOLD BY WARRENTY PEOPLE THAT IT WAS NOT COVERED AND THEN INFORMED BY THEM THAT IT WAS ALSO MY AC AND THE COMPRESSOR. DEALER REFUSED TO HONOR THE REMAINING EXISTING WARRANTY THAT WAS LEFT ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749592August 1, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS FAILURE LIGHT IS ON CONTINUOUSLY AND SYSTEM IS INOPERATIVE. HAS BEEN IN FOR REPAIR 3-4 TIMES BUT PROBLEM NEVER FIXED. HAVE SPENT OVER $500 TRYING TO GET IT REPAIRED. MANUFACTURER/DEALER WILL NOT HELP WITH ADDITIONAL REPAIR COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749593August 1, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION "NEUTRALIZES" WHEN SLOWING DOWN THEN "SLAMS" INTO GEAR WHEN YOU START TO ACCELERATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562309July 31, 2001
STRUCTURE:BODY:DOOR
THE VEHICLE MAKES LOUD NOISE AT HIGHWAY SPEEDS BECAUSE THE DOOR GASKET WAS IMPROPERLY INSTALLED, THE CONSUMER BELIVES THE VEHICLE IS A LEMON. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749135July 25, 2001
STRUCTURE:BODY:HOOD
BODY SHOP SAID ENTIRE HOOD MUST BE REPLACED BECAUSE IT IS COMING FROM UNDER THE HOOD AND NOT RUSTING FROM THE TOP THROUGH THE HOOD. ESTIMATED COST WAS $950.00. CHRYSLER HAS A 5 YEAR WARRANTY/100,000 MILES ON RUST ON THIS VEHICLE. PLEASE ADVISE AS TO WHAT TO DO IMMEDIATELY. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893132July 23, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING:RACK AND PINION
BOLT CAP AT ROD CONNECTED TO THE RACK AND PINION BECAME UNSCREWED AND FELL OUT. THIS CAUSED TIE ROD TO BECOME LOOSE, AND DRIVER LOST STEERING CONTROL WHILE TURNING INTO A DRIVEWAY. WHEEL TURNED SIDEWAYS. IT SLID ALONG AND INTO GRAVEL. VEHICLE TOWED TO DEALERSHIP AND WAS REPAIRED.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748829July 20, 2001
STEERING:RACK AND PINION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RACK AND PINION REPLACED 2 TIMES IN THREE YEARS, MAKING KNOCKING NOISE AGAIN......AC EVAPORATER REPLACED 3 TIMES IN 3 YEARS (DEALER SAID IF IT WAS FIXED WITHIN 12 MONTHS IT WOULD STILL BE UNDER WARRANTEE, NOT MENTIONING THE 7 YR WARRANTEE EXTENSION) INSTRUMENT PANEL WOULD TURN OFF INTERMITTANLY NOW IT SEEMS TO BE NOT WORKING AT ALL,,,, CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS... DEALER RESETS IT AND IT WORKS FOR ABOUT 2 WEEKS(SERVICED 5 TIMES) ... REGULATOR IN PASS. DOOR DOES NOT LIFT POWER WINDOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748851July 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT FREEWAY SPEEDS, THE TRANSMISSION SHIFTS INTO LOW GEAR IN A SUDDEN AND UNEXPECTED MANNER. THIS CAUSES THE ENGINE TO REACH A "RED LINE" CONDITION WITHIN A FRACTION OF A SECOND, AND CAUSES THE CAR TO REDUCE SPEED IN A VERY SHORT PERIOD OF TIME. SINCE THE BREAK LIGHTS ARE NOT ACTIVATED, THIS SITUATION POSES A SERIOUS SAFETY HAZZARD, AS THE CAR BEHIND MAY BE UNABLE TO AVOID A COLLISION FROM THE TOTALLY UNEXPECTED AND UN-SIGNALED BREAKING ACTION. THIS CONDITION HAPPENED ABOUT 6 TIMES WITHIN ABOUT A ONE HOUR PERIOD, WHILE THE HEADLIGHTS WERE ON. THE NEXT DAY THE TRANSMISSION PERFORMED NORMALLY, WHILE THE HEADLIGHTS WERE OFF. THE CAR HAS NOT BEEN USED AT NIGHT TIME SINCE THIS INCIDENT, AND HAS NOT HAD THE DOWNSHIFTING PROBLEM WHEN RUN DURING THE DAY TIME. THERE ARE NO SIGNS OF AN ALTERNATOR FAILURE, SUCH AS DIM LIGHTS OR A DEAD BATTERY. THE PREVIOUS OWNER SAY THAT HE REPLACED THE TRANSMISSION, BUT DID NOT OFFER ANY FURTHER EXPLAINATION AS TO WHY THE TRANSMISSION NEEDED REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893060July 18, 2001
TIRES
GOODYEAR EAGLE TIRE SIZE 22570R16 WITH LESS THAN SIX THOUSAND MILES ON IT HAVE DEVELOPED FLAT SPOT ON TIRES WHICH HAVE CAUSED VEHICLE TO SKID WHEN BRAKING. ALSO THERE IS VIBRATION IN FRONT END. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562045July 12, 2001
STEERING:RACK AND PINION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
STEERING RACK CORRODED, DEALER REPLACED RACK AND PINION. ALL FOUR POWER WINDOW MOTORS BURNED, DEALER REPLACED. HEATER FUSE BOX WAS BURNED, DEALER REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561979July 11, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TORQUE CONVERTER AND REVERSE GEAR BROKE WITHOUT ANY WARNING OR SYMPTOMS, THERE WERE METAL CHIPS THROUGHOUT THE TRANSMISSION, CONSUMER IS REQUESTING REIMBURSEMENT, SINCE THE FAILURE HAPPENED AT SUCH LOW MILEAGE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892476July 11, 2001
SUSPENSION:MULTIPLE AXLE:TORQUE ARM, SUSPENSION:REAR
WHILE DRIVING 60 TO 65 MPH CONSUMER HEARD A CLANKING NOISE . LEFT REAR CONTROL ARM BROKE. CONSUMER ALSO STATED HAD IT WELDED BACK ON. CONTACTED DEALER.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892333July 10, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE IS LEAKING GASOLINE AROUND FUEL RAILS. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892381July 10, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
GAS LEAKING INTERMITTENTLY. ALSO, FUEL ODOR INSIDE OF VEHICLE WHICH MAKES CONSUMER SICK. CONTACT DEALER, AND DEALER COULDN'T FIND WHERE VEHICLE WAS LEAKING. *AK CONSUMER HAD RECALL 98V13 AND EVER SINCE THEN CONSUMER HAS BEEN SMELLING GAS, DEALER CAN NOT FIND WHERE THE PROBLEM IS COMING FROM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748019July 7, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER'S SIDE GLASS WINDOW BECAME LOOSE FOR THE FIRST TIME IN MARCH 2000 AND IT WAS REPLACED BY THE DEALER AND IT WAS COVERED BECAUSE IT WAS STILL UNDER WARRANTY. THE GLASS WINDOW JUST CAME DOWN WHILE DRIVING. BUT JUST RECENTLY ON 6/21/2001 THE GLASS WINDOW COMPLETELY SHATTERED WHILE DRIVING. MY HUSBAND IMMEDIATELY HAD TO TAKE THE CAR TO A CHRYSLER DEALER AND HE WAS VERY FRIGHTENED BECAUSE IMAGINE IF OUR LITTLE GIRL HAD BEEN AROUND THE CAR. THIS IS THE SECOND TIME THAT THE GLASS HAD COME LOOSE BUT THIS TIME IT SHATTERED. WE CALLED CHRYSLER CUSTOMER SERVICE FROM THE DEALERSHIP BUT THEY TOLD US THAT THEY WOULD DO NOTHING ABOUT IT BECAUSE THEY DON'T KNOW EXACTLY WHAT HAPPENED. I DID EXPLAIN THAT THIS HAD BEEN AN ONGOING PROBLEM. WE KEPT HAVING PROBLEMS PUTTING THE GLASS WINDOW DOWN. THEY WERE VERY RUDE AND NOT HELPFUL. I TOLD THEM THAT I WAS VERY CONCERNED BECAUSE THIS CAR SEEMED LIKE IT HAD A PROBLEM WITH THE WINDOWS SINCE WE LEFT THE DEALERSHIP, AND I EVEN WROTE A LETTER TO THE PRESIDENT BUT GOT NOTHING, NOT EVEN AN APOLOGY FOR ALL THE PROBLEMS WE HAVE HAD WITH THIS CAR. I ALSO EXPLAINED THE GREAT CONCERNED BECAUSE IMAGINE DRIVING IN THE EXPRESSWAY AT 55 MILES AND HAVING YOUR GLASS WINDOW SHATTER IN YOUR FACE? WHAT DO YOU THINK WOULD HAPPEN? I ALSO TOLD CHRYSLER THAT THEY WOULD DO SOMETHING UNTIL SOMEONE'S LIFE IS TAKEN BECAUSE OF THEIR DEFECT. ANYWAY, THEY WOULD NOT PAY AND WE ENDED UP PAYING $527.00 BECAUSE THE DEALERSHIP TOLD US THAT THEY HAD TO INSTALL THE GLASS AND ALSO THE PART THAT HELD THE GLASS INSIDE THE DOOR. I DON'T KNOW WHY THEY DIDN'T REPLACE THAT PART IN MARCH 2000 WHEN WE HAD OUR FIRST INCIDENT. SO BASICALLY THIS IS NOT THE FIRST TIME. THIS PROBLEM HAS BEEN ONGOING. I ALSO MET A GENTLEMAN THAT HAS A 1999 CONCORDE LXI AND THE SAME EXACT THING HAPPENED TO HIM. DO YOU THINK THIS IS A COINSIDENCE? I DON'T THINK SO AND CHRYSLER BETTER THINK AGAIN BEFORE SOMEONE ENDS UP DEAD BECAUSE OF THEIR NEGLIGENCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892096July 6, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
WHEN APPYLING BRAKES ENGINE VIBRATES, AND SOMETIMES VEHICLE WILL STALL. CONSUMER TOOK VEHICLE TO A MECHANIC, AND HE SAID ENGINE BOLTS WERE BROKEN, AND NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747827July 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CAR WHEN PUT IN REVERSE WHILE IT WAS PARKED, SPUN OUT REALLY FAST, CAUSING THE TIRES TO SCREACH AND THE AC AND SERPENTINE BELTS TO COME OFF, EVEN THOUGH THE GAS PEDAL WAS NOT DEPRESSED AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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