Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10008077February 25, 2003
VEHICLE SPEED CONTROL
I HAD JUST PULLED INTO A PARKING SPACE AND WAS ABOUT TO SHIFT FROM DRIVE TO PARK WHEN MY 1999 CONCORDE TOOK OFF JUMPED A CURB STOP AND HIT A TREE, WHERE THE ENGINE CONTINUED TO ACCELLERATE AND THE WHEELS DUG 5-6 INCH RUTS IN THE GROUND, BEFORE REVERSING JUMPING BACK OVER THE CURBING AND STOPPING. THE WHOLE TIME MY FOOT WAS ALSO ON THE BRAKE WHICH DIDN'T RESPOND.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10009000February 21, 2003
SEATS
THE DRIVERS SEAT RECLINED BACKWARDS WHILE DRIVING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007880February 20, 2003
STEERING:RACK AND PINION:RACK, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
STEERING RACK REPLACEMENT IN 1996 CHRYSLER CONCORDE IS VERY COSTLY AND PROBLEMATIC. HAD I KNOWN ABOUT SUCH AN INHERENT BAD DESIGN I WOULD NEVER HAVE PURCHASED THIS VEHICLE, LET ALONE ANY CHRYSLER PRODUCT. MY PARTICULAR UNIT HAS FAILED AT THE LOW MILEAGE OF 110,000 AND BECAME DANGEROUSLY CLOSE TO FAILURE! FURTHERMORE, DURING THE REPAIR PROCESS MANY OTHER COMPONENTS HAD TO BE REPLACED DUE TO THE REQUIRED TEAR DOWN TO ACCESS THE FAILED STEERING RACK COMPONENTS. IN ADDITION TO THE STEERING RACK FAILURE, THE FUEL RAIL GASKETS ALSO FAILED IN LEAKAGE AT THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008961February 20, 2003
SEATS
THE DRIVER AND PASSENGER SEAT BROKE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008682February 19, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER WAS INFORMED FUEL WAS LEAKING FROM THE SEALS FOR THE FUEL RAIL, THE MECHANIC TOLD CONSUMER THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER CONSUMER STATED THE RECALL HAD ALREADY BEEN PERFORMED, THE MECHANIC STATED THE ORIGINAL SEALS WERE STILL ON THE VEHICLE AND HAD NOT BEEN REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007524February 15, 2003
ENGINE AND ENGINE COOLING
CHRYSLER CONCORD 2.7 ENGINE DRIVING DOWN HWY OIL LIGHT CAME ON LOUD KNOCKING UNDER HOOD CAR STOPPED TOWED CAR TO DEALER. THEY SAID I HAD A BLOWN ENGINE I CHANGE THE OIL EVERY 3 TO 35 HUNDRED MILES. THEY SAID THAT THE ENGINE HAD EXCESSIVE SLUDGE. AFTER TALKING TO SEVERAL OTHER ENGINE PEOPLE THEY SAID THAT THE 2.7 ENGINE HAS A HABIT OF BLOWING AT AROUND 75000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007384February 13, 2003
ELECTRICAL SYSTEM
THE WIPER BLADE AND TURN SIGNAL FAILED, THE RELAY AND MULTI-FUNCTION SWITCH WAS REPLACED SEVERAL TIMES.*JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007225February 12, 2003
STEERING, SUSPENSION:FRONT:MACPHERSON STRUT
THE STEERING GEAR AND STRUTS NEEDED TO BE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006104January 31, 2003
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
HOOD HYDRAULIC CYLINDERS FAILED, CAUSING HOOD TO FALL DOWN, RESULTING IN INJURIES. TS. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10005041January 31, 2003
STEERING:RACK AND PINION
ON 10/11/96 I PURCHASED A NEW CHRYSLER CONCORDE FROM A LOCAL AUTHORIZED DEALER HERE IN MONTGOMERY, AL. (VIN [XXX]) ON JAN 2001, I REPORTED TO THE CHRYSLER DEALER ABOUT THE FRONT END SUSPENSION WAS POPPING AND CRACKING WHEN YOU TURNED THE STEERING WHEEL. THE DEALER CLAIMED IT WAS TIE ROD BUSHINGS AND LOWER ARM. I ALSO TOLD THEM THAT THE STEERING WHEEL WAS NOT STRAIGHT ANYMORE WHEN DRIVING ON A STRAIGHT ROAD. THE DEALERSHIP MADE THE REPAIRS. (SOMEWHAT BETTER @$577.00 / MILEAGE WAS 36430) ON 31 JAN 03, I TOOK THIS VEHICLE TO THE AUTOMOTIVE SERVICE CENTER, HERE IN MONTGOMERY, AL. (MILEAGE IS 51758) FOR A FRONT END ALIGNMENT AND TIRE BALANCE. (THE CAR'S STEERING LATELY SEEMED TO HAVE A LOT OF PLAY) ON THIS DATE, AT APPROX 9:30 AM, I RECEIVED A CALL FROM THE MONTGOMERY SERVICE CENTER ([XXX] / SERVICE MANAGER/ PHONE NR. 334-281-2886) INFORMING ME THAT THE "RACK AND PINION " STEERING NEEDED TO BE REPLACED ASAP, AS THIS CONDITION GOOD BE A SAFETY FACTOR IN DRIVING THE CAR. HE SAID THE "WHOLE" RACK AND PINION STEERING ASSEMBLY WAS MOVING WHEN THE STEERING WHEEL WAS BEING TURNED, AN UNSAFE CONDITION. [XXX] ALSO TOLD ME THAT HE HAS SEEN AND REPAIRED SEVERAL CHRYSLER PRODUCT VEHICLES WITH THE SAME PROBLEM. (PREMATURE FAILURE OF THE RACK AND PINION STEERING ASSEMBLY) CHRYSLER IS AWARE OF THIS PROBLEM AS [XXX] SHOWED ME A CHRYSLER "TECHNICAL SERVICE BULLETIN": NR. 19-001-01/GROUP: STEERING/DATED 23 MARCH 2001. THIS ALSO COVERED VEHICLES FROM 1993-2001 CHRYSLER, DODGE, AND EAGLE. IF THIS STEERING PROBLEM AND CONDITION IS UN SAFE, WHY HASN'T CHRYSLER RECALLED THESE VEHICLES FOR THE REPAIRS AT THEIR COST? (APPROX. $2400.00) DOES SOMEONE NEED TO GET KILLED BEFORE ANYTHING IS DONE? YOUR INQUIRY INTO THIS MATTER WOULD BE HIGHLY APPRECIATED. (NAMES AND REPAIR RECEIPTS TO OTHER VEHICLES IN THE MONTGOMERY AREA FOR THE SAME PROBLEM, ARE AVAILABLE) THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003606January 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY 1999 CHRYSLER CONCORDE WITH 46,000 MILES ON IT DEVELOPED SLUDGE IN THE ENGINE CAUSING THE TIMING CHAIN TO COME OFF ITS TRACK AND SUBSEQUENTLY DAMAGING OTHER PARTS OF THE ENGINE. THE DEALER SAYS THE ENGINE NEEDS TO BE REPLACED AT A COST OF $8,000. WHEN I ASKED WHAT CAUSED THE SLUDGE, THE DEALER TOLD ME I DIDN'T HAVE THE OIL CHANGED ENOUGH. WHEN I PRODUCED DOCUMENTS TO THE CONTRARY, THE DEALER TOLD ME THE OIL USED MUST HAVE BEEN BAD AND BROKE DOWN. I FIND THIS HIGHLY UNLIKELY. TO DATE, I HAVE NOT GOTTEN SATISFACTION FROM THE DEALER OR CHRYSLER. I AM AWARE OF OTHERS WITH THE SAME PROBLEM. SEVERAL OF THESE PEOPLE WERE ALSO TOLD THE SAME THING BY THEIR DEALERS. IT SEEMS LIKE IT'S A CANNED ROUTINE TO DEFLECT RESPONSIBILITY FOR THIS PROBLEM ONTO SOMEONE ELSE. I BELIEVE CHRYSLER IS AWARE OF THIS PROBLEM AND IS NOT STANDING BEHIND THEIR PRODUCT. CAN ANYTHING BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003512January 27, 2003
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE DRIVERS SIDE POWER SEAT BROKE. THE BRACKET HOLDING UP THE BACK OF THE SEAT CRACKED AND EVENTUALLY SPLIT IN HALF, CAUSING THE SEAT BACK TO FALL TO THE BACK SEAT. THIS PROBLEM HAS BEEN RECALLED ON 93 AND 94 MODELS, AND CHRYSLER REFUSES TO ADMIT THERE IS A PROBLEM WITH 95 MODELS. EVEN THOUGH ALLDATA.COM STATES THAT THE PROBLEM HAS BEEN FOUND ON 93 AND 94 MODELS THE SAME DAY THAT IT HAS BEEN FOUND ON 95 MODELS, STILL THERE IS NO RECALL. THE PART WAS ON BACKORDER FOR 9 MONTHS, STILL NO RECALL, HOW MANY PEOPLE HAVE TO HAVE THIS PROBLEM, AND IF SOMEONE HAS THIS PROBLEM AND GETS INTO AN ACCIDENT, THE POSSIBILITY OF A FATAL INJURY HAS TO BE GREATLY INCREASED. WHY WON'T CHRYSLER ADMIT THIS? THE PROBLEM IS WITH THE BOTTOM BRACKET POWER DRIVERS SIDE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004590January 24, 2003
ENGINE AND ENGINE COOLING
UNDER VEHICLE WAS WATER WITH TRANSMISSION FLUIDS, VEHICLE WAS SERVICED BY DEALER TECHNICIAN ENGINE PARTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003289January 23, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER AND FRONT PASSENGER ELECTRIC DOOR LOCKS INOPERATIVE. DRIVERS DOOR LOCK FAILED LAST SUMMER AND NOW PASSENGERS DOOR LOCK HAS FAILED. BOTH MADE A LOUD, GRINDING NOISE DURING ACTUATION JUST PRIOR TO COMPLETE FAILURE. TOOK TO DEALER WHO TOLD ME THAT THIS PROBLEM IS PREVALENT WITH THE CONCORDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004251January 21, 2003
STRUCTURE:BODY:HOOD
TRAVELING AT 70MPH ON THE HIGHWAY, THE PLASTIC MOLDING WHICH IS UNDER THE HOOD, PART #4805701AA, BROKE. IT HIT THE WINDSHIELD AND FLEW AND DAMAGE THE CAR BEHIND WHO WAS DRIVING THE SAME DIRECTION. DEALER HAS BEEN NOTIFIED, AND GOT A NEW REDESIGNED MOLDING. PLEASE PROVIDE FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003892January 15, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATED THAT HER VEHICLE HAS A VERY BAD FUEL LEAK. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001836January 2, 2003
ENGINE AND ENGINE COOLING
CONSUMER ADVISED THAT TIMING CHAIN GUIDE HAS BROKEN TWICE WHILE DRIVING RESULTING IN EXTENSIVE ENGINE DAMAGE. 1ST FAILURE OCCURRED IN 10/01 AT 34K MILES. 2ND FAILURE OCCURRED IN 11/02 AT 58K MILES. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001657December 30, 2002
STEERING
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED ON FLAT SURFACE AND WITHOUT WARNING THE STEERING WHEEL SEIZE UP CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000057December 14, 2002
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
BRAKE FAILURE-FROZEN BRAKE PEDAL-ACCORDING TO MY MECHANIC THE POWER BRAKE BOOSTER WAS FILLED WITH WATER AND FROZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023551December 2, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING THE VEHICLE AT ANY SPEED THE POWER STEERING WHEEL IS NOT WORKING PROPERLY, MAKING HARD THE CONSUMER TO DRIVE THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION THANK YOU. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Concorde