Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10325804April 15, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 CHRYSLER CONCORD. THE CONTACT STATED WHILE DRIVING AT A SPEEDS OF 45 MPH, ENGINE COOLANT, WATER AND STEAM POURED FROM UNDER THE DASHBOARD AND INTO THE INTERIOR CABIN OF THE VEHICLE WITHOUT WARNING. BOTH THE DRIVER AND PASSENGER SUFFERED FIRST DEGREE BURNS TO BOTH FEET. THIS WAS THE FIRST OCCURRENCE OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS OF THE FAILURE. THE CONTACT HAD NOT YET RECEIVED THE RESULTS. THE CURRENT AND FAILURE MILEAGES WERE 48,000. UPDATED 05/19/10. *LJ
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10325827April 15, 2010
SEATS:FRONT ASSEMBLY:RECLINER
TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 55 MPH, THE FRONT DRIVERS SEAT WOULD RECLINE BACKWARD WITHOUT DRIVER INTENT DUE TO A BOLT SNAPPING. THE CONTACT RECEIVED NOTIFICATION OF A RECALL (NHTSA CAMPAIGN ID NUMBER: 03V035000: SEATS: FRONT ASSEMBLY: RECLINER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE RECALL REPAIR WAS PREVIOUSLY PERFORMED ON THE VEHICLE AND THE MANUFACTURER WOULD NOT COVER THE COST OF A SECOND REPAIR. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322471March 27, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2000 CHRYSLER CONCORDE WITH A 2.7 ENGINE, THE VEHICLE IS IN PERFECT CONDION AND THE MOTOR JUST STARTED KNOCKING, THIS IS A COMMON PROBLEM I'M TOLD, I HAVE A 114000 MILES BUT IT LOOKS LIKE 30000 MILES.. NOW I CAN'T FIND A 2.7 DOHC MOTOR FOR IT BECAUSE OF ALL THE PROBLEMS WITH THIS ENGINE, THE PRICES ARE $3500.00 FOR A NEW BLOCK INSTALLED....DODGE AND CHRYSLER KNOW THEY HAVE A PROBLEM WITH IT WHY ISN'T SOMETHING BEING DONE? I NEED HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322227March 25, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER, STEERING
ON OUR SECOND ENGINE NOW. THE SECOND ENGINE IS NOW DOING THE SAME AS THE FIRST BEFORE IT QUIT. THE CHECK ENGINE LIGHT IS NOW ON AND NO ONE CAN SEEM TO TELL ME WHY THE CAR KEEPS STALLING WHILE DRIVING AT A VARIETY OF DIFFERENT SPEEDS AND CONDITIONS. WHEN IT STALLS THE CAR IS STILL PARTIALLY ON. THE POWER STEERING GOES OUT AND I CAN NOT ACCELERATE BUT THERE ARE STILL A COUPLE OF LIGHTS ON THE DISPLAY THE SAME ONES THAT TURN ON WHEN YOU TURN THE KEY HALF WAY FORWARD. I THINK THE ELECTRICAL IS STILL ON BUT THE ENGINE IS OFF. DOES THAT MAKE SENSE? I AM NOT A MECHANIC, BUT THEY CAN'T FIGURE IT OUT EITHER SO I GUESS THAT WOULDN'T HELP! THE CHECK ENGINE LIGHT CODE REFERS TO THE CATALYTIC CONVERTER, BUT I HAVE BEEN TOLD THAT IT IS FINE. THIS IS A CONCORDE LXI ACTUALLY SHOULD BE CALLED POS INSTEAD OF LXI. WE HAVE REPLACED THE CAM SENSORS, THE CAM SHAFT, BATTERY, ALTERNATOR, BATTERY CABLES, THE TRANSMISSION, AND THE ENGINE. IT STILL QUITS SEVERAL TIMES A MONTH. THIS ALL BEGAN BEFORE THE WARRANTY WENT OUT, IT PAID TO REPLACE THE FIRST CAM SENSOR. THIS WAS MY FIRST CAR AND I DIDN'T KNOW WHAT TO DO AFTER THE WARRANTY WORE OUT. I STILL DON'T KNOW WHAT TO DO. MECHANICS TELL ME TO GET A NEW CAR I CAN'T AFFORD ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313759February 24, 2010
VEHICLE SPEED CONTROL
OUR 2000 CHRYSLER CONCORD SHOT OUT A PARKING SPOT WHEN MY HUSBAND STARTED THE CAR. TOYOTA ISN'T THE ONLY VEHICLE WITH THIS FAULT. CHILDREN NEARBY WERE JUST MISSED. THE CAR BRUSHED ONE TEEN. WE NEVER HAD ANY PREVIOUS ISSUES LIKE THIS. THE CAR SPED OUT OF THE SPACE, HIT ANOTHER CAR IN THE NEXT SECTION OVER WHICH HIT ANOTHER CAR IN THE NEXT SECTION OVER- NOT NEXT TO- BUT PARKING SECTIONS APART. ALL THREE VEHICLES WERE SIGNIFICANTLY DAMAGED. DAIMLERCHRYSLER DENIED ANY MALFUNCTION. WE HAD FINANCIAL LOSS AS A RESULT OF THIS INCIDENT.*TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10313395February 23, 2010
AIR BAGS
BEGINNING IN 2005, THE AIRBAG LIGHT ON OUR CHRYSLER CONCORDE DASHBOARD BEGAN INTERMITTENT ON/OFF WHILE DRIVING. THE PROBLEM PERSISTED, BUT KNOWING IT WAS OUT OF WARRANTY AND HOW DIFFICULT ELECTRICAL PROBLEMS ARE, WE IGNORED IT. FINALLY IT REMAINED ON IN 2006 AND IN 2010 WE HAD THE AIRBAG MODULE REPLACED BY OUR DEALER. THE REPAIRED FAILED AND NOW SEEMS TO BE A DEFECTIVE WIRING HARNESS. THE CAR REMAINS AT THE DEALER. THE PARE IS UNAVAILABLE AND THE COST COULD BE THOUSANDS FOR A CAR WORTH 7K. HAS CHRYSLER HAD PROBLEMS WITH THIS MODULE OR HARNESS THAT COULD HAVE BE A SAFETY RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303091January 28, 2010
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
EVENTS LEADING TO FAILURE: ORDINARY DRIVING, INCLUDING HIGH SPEED ACCELERATION, LOW SPEED ACCELERATION, LOW SPEED DECELERATION, STOPPED, IDLING IN GEAR. 5 OCCURRENCES IN 2000 MILES. ENGINE FAILS COMPLETELY, FOLLOWED BY IMMEDIATE RESTART CAPABILITY. NORMAL OPERATION FOR MANY MORE MILES. CAR'S COMPUTER FAULT CODE REPORT IS CONSISTENT WITH DESCRIPTION CONTAINED IN CHRYSLER RECALL BELOW. CHRYSLER RECALL (NOTIFICATION CODE J18) APPEARED TO ADDRESS THE ISSUE, BUT WAS RESCINDED. WAS TOLD BY DEALER SERVICE DEPT. THAT CHRYSLER IS WORKING ON THE PROBLEM, NO SOLUTION YET (2 WEEKS AFTER RECEIPT OF THE RECALL NOTICE.) DEALER RECOMMENDED THE CAR NOT BE DRIVEN. PRESENT SITUATION: MUST EITHER DRIVE AN UNSAFE CAR OR BE WITHOUT TRANSPORTATION. DATE ENTERED FOR THIS REPORT WAS FIRST OCCURENCE. 4 ADDITIONAL EVENTS CONTINUED THROUGH 2009. TW*
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300649January 21, 2010
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
1996 CHRYSLER CONCORDE. REQUESTING INFORMATION ABOUT INJURIES CAUSED BY FAILED CAR JACK. *NJ THE CONSUMER WAS INJURED WHEN THE JACK COLLAPSED. (LAWYER WROTE IN ON BEHALF OF CLIENT). *JB UPDATED 05/11/10.*JB UPDATED 05/07/10.*JB UPDATED 03/12/10 UPDATED 06/25/10.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10297357December 29, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2000 CHRYSLER CONCORDE. WHILE TURNING INTO A PARKING LOT THERE WAS A LOUD NOISE, AND THEN THE STEERING WHEEL LOCKED. SHE THEN TRIED TO PULL TO THE SIDE OF THE ROAD, BUT THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY, AND THE MECHANIC CONCLUDED THAT THE FAILURE WAS CAUSED BY ENGINE SLUDGE. NO REPAIRS WERE MADE. SHE FILED A REPORT WITH THE DEALER, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294979December 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. HE WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL AND RESTART THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING ON EIGHT SEPARATE OCCASIONS. THE POWER TRAIN CONTROL MODULE WAS REPLACED. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 20,000 . THE CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292195November 15, 2009
AIR BAGS:FRONTAL
MY VEHICLE, DRIVEN BY MY STEP SON, CROSSED THE MEDIAN, SPUN AROUND AND SLAMMED BACKWARDS INTO A POWER POLE. HE HIT WITH ENOUGH FORCE TO PUSH THE REAR BUMPER AND THE TRUNK IN ALMOST 3 FEET AND YET THE AIR BAG DIDN'T DEPLOY. THE SUDDEN STOP BROKE THE FRONT SEAT LOOSE FROM THE FLOOR AND RIPPED HIS GLASSES OFF HIS HEAD AND FLUNG THEM INTO THE BACK WINDOW. FORTUNATELY HE HAD HIS SEAT BELT ON, OR THE RECOIL WOULD HAVE SENT HIM THE FORWARD MOMENTUM FROM THE RECOIL WOULD HAVE SENT HIM THROUGH THE FRONT WINDOW. STILL THE AIR BAG DID NOT DEPLOY. THE ACCIDENT IS STILL UNDER INVESTIGATION AND IT IS UNCLEAR WHETHER HE WAS UNCONSCIOUS FOR A BRIEF PERIOD OF TIME FROM THE ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10291588November 9, 2009
STRUCTURE:FRAME AND MEMBERS, POWER TRAIN:AUTOMATIC TRANSMISSION
1. "BUSY RATTLE", NOT LOUD, BUT CONTINUOUS, MOST NOTICEABLE ON SMOOTH ROADS ABOVE 30 MPH, FROM FRONT FRAME SUB-ASSEMBLY, FOUR MOUNTING BOLTS. THE SUB-FRAME ASSEMBLY IS ALSO CALLED THE "MOTOR CARRIER" AND IS BOLTED FROM THE BOTTOM UP TO THE FRAME (ABOVE). EACH BOLT GOES THROUGH A LARGE RUBBER BUSHING (ALSO CALLED AN INSULATOR). WITH 75,000 THOUSAND MILES AND NO OIL LEAKS, THE RUBBER BUSHINGS ARE ALL DRIED OUT AND FLAKING APART. EACH INSULATOR COST OVER A HUNDRED DOLLARS AND IS ONLY AVAILABLE FROM CHRYSLER. THE COST OF REPLACING VIA A QUOTE FROM PEP BOYS IS OVER SEVEN HUNDRED DOLLARS. THE REPLACEMENT PARTS ARE MADE FROM A HARD YELLOW PLASTIC TYPE MATERIAL AND SHOULD BE MORE DURABLE. 2. ACCORDING TO THE MECHANIC AT PEP BOYS THE VIBRATION WILL WEAR THE BOLTS AND EVENTUALLY THE ENGINE COULD DROP DOWN. 3. PEP BOYS RECOMMENDS THE BUSHINGS AND THE BOLTS TO BE REPLACED. THE NEW BUSHINGS FROM CHRYSLER HAVE A 1 YEAR WARRANTY. REVIEWED THE COMPLAINTS FOR THIS PROBLEM AND DID NOT SEE ANY ACCIDENTS CAUSED BY THE RATTLE OR A REPORT THAT THE ENGINE ACTUALLY COULD FALL OUT ON THE ROAD. THE DATA BASE IS NOT WELL ORGANIZED AS IT IS SEGMENTED BY MONTHLY REPORTS. I CAN SEE HOW THE NOISE MIGHT CAUSE ONE TO INCREASE THE RADIO VOLUME AND NOT HEAR AN EMERGENCY VEHICLE. THESE BUSHINGS WILL BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291225November 6, 2009
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2001 CHRYSLER CONCORDE ON THE HIGHWAY WHEN WITH NO WARNING THE ENGINE STARTED TO RATTLE AND EVENTUALLY THE ENGINE FAILED. THE ENGINE WAS A 2.7L AND THE CAR HAD 118,000 MILES ON IT. THIS WAS A VERY SCARY SITUATION ON THE HIGHWAY. THE ENGINE FILED AND THE CAR IS CURRENTLY NOT RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290593November 2, 2009
ELECTRICAL SYSTEM
I OWN A 2000 CHRYSLER CONCORDE. I HAVE A PROBLEM THAT THE INTERIOR LIGHTS ON THE DOOR AND INSIDE COME ON FOR NO APPARENT REASON. I HAVE TAKEN THE VEHICLE TO SHOPS TO FIND THE PROBLEM BUT THE LIGHTS NEVER COME ON. FRUSTRATING IS PUTTING IT LIGHTLY. THE LIGHTS HAVE COME ON WHILE THE VEHICLE IS POWERED OFF AND HAS DRAINED MY CAR BATTERY. I HAVE BEEN DEALING WITH THIS PROBLEM FOR QUITE SOME TIME. THIS ON AND OFF WITH THE INTERIOR LIGHTS HAS BEEN GOING ON NOW FOR THREE + YEARS. GOOD THING I OWN ANOTHER VEHICLE THAT IS NOT A CHRYSLER PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289177October 20, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 CHRYSLER CONCORDE LXI. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS THERE WAS PRESSURE APPLIED TO THE ACCELERATOR PEDAL AND UNEXPECTEDLY, THE SPEED RATE REDUCED TO 20 MPH. THE CONTACT WAS ABLE TO DRIVE ON THE EMERGENCY LANE WITH CAUTION AND SUDDENLY, THE SPEED RATE INCREASED TO 70 MPH. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE IDENTICAL FAILURES OCCURRED ON FOUR SEPARATE OCCASIONS. AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS RESET THE CRANK SHAFT SENSOR CODE. THE FAILURE CONTINUED TO OCCUR AFTER THE REPAIR WAS MADE IN ADDITION, THE VEHICLE STALLED INTERMITTENTLY. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287399October 14, 2009
ENGINE AND ENGINE COOLING
2.7 ENGINE FAILURE DUE TO OIL SLUDGE ON 1999 CHRYSLER CONCORDE LX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283735September 12, 2009
ELECTRICAL SYSTEM, INTERIOR LIGHTING, ENGINE AND ENGINE COOLING:COOLING SYSTEM, LATCHES/LOCKS/LINKAGES, EQUIPMENT
I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR 15 MINUTES BEFORE IT WOULD START. I'M SURPRISED I HAVEN'T HEARD ANYONE ELSE MENTION THIS PROBLEM. I HAVE A LEMON AND DON'T KNOW WHAT TO DO. I'VE MISSED DR. APPTS. AND ALSO MY SON IS DISABLED AND WE'RE JUST HAVING THE MOST TERRIBLE TIME WITH NO RELIABLE TRANSPORTATION. CAN U PLEASE POST IF ANY OF THESE ISSUES ARE SOME OF CHRYSLERS UNREPORTED DEFECTS OR RECALLS. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283065September 7, 2009
ENGINE AND ENGINE COOLING:ENGINE
MY CAR CHRYSLER ENGINE FAILED WHILE I WAS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282778September 3, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHILE DRIVING 39 MPH THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS.AS A CONSEQUENCE HER RISK FOR VEHICLE CRASH WAS INCREASED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY AND A MECHANIC CONCLUDED THAT ENGINE FAILURE RESULTED FROM UNCONTROLLABLE SLUDGE BUILD-UP. AS OF CURRENT DATE THE ENGINE HAS NOT BEEN REPLACED. THE FAILURE MILEAGE WAS 47000. THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282472August 31, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 CHRYSLER CONCORDE WHICH WAS PURCHASED IN 2005. THE CAMSHAFT SENSOR CONTINUED TO FAIL ON THE VEHICLE. THERE WAS A MANUFACTURER'S RECALL ISSUED BY CHRYSLER TO REPLACE THE CAM SHAFT SENSOR AND REPAIRS WERE DONE; HOWEVER, THE FAILURE RECURRED. CHRYSLER RECALL NUMBER 18J18182 RECALL J18 CAMSHAFT SENSOR PCM IS RELATED TO THE FAILURE. THE VEHICLES RPMS WOULD NOT EXCEED 2500 RPMS AND BEGAN STALLING. SHE ALSO STATED THAT WHEN THE ENGINE IS TURNED OFF IT WOULD NOT RESTART FOR APPROXIMATELY ONE HOUR. THE FAILURE OCCURRED EVERY 12 MONTHS. A DIAGNOSTIC TEST WAS PERFORMED BY AN INDEPENDENT MECHANIC WHICH VERIFIED THAT THE CAMSHAFT SENSOR WAS FAULTY. NO REPAIRS HAVE BEEN MADE TO DATE TO CORRECT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 68,034.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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