Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10089782August 25, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE STALLED. CONSUMER WAS ABLE TO RESTART VEHICLE FIVE MINUTES LATER. THEN VEHICLE STOPPED AGAIN. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILT UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088483August 24, 2004
WHEELS:HUB
1. CAR OPERATED NORMALLY. AGE 2 YRS., 5 MONTHS; 21,460 MILEES. STOPPED AT STOP SIGN, THEN PROCEEDED FORWARD. 2. 50 TO 75 FT. BEYOND STOP, LEFT FRONT WHEEL HUB & BEARING FAILED WITHOUT WARNING. LEFT FRONT WHEEL TURNED IN, PERHAPS 40-60DEGREES FROM STRAIGHT TRACK. RIGHT FRONT WHEEL UNAFFECTED; REMAINED ON STRAIGHT TRACK. LEFT FRONT WHEEL DIDN'T RESPOND TO STEERING AFTER FAILURE. CAR CAME TO A STOP. 3. CAR TOWED TO DEALER. NEW ASSEMBLY WAS IN STOCK; REPAIRE MADE WITHIN ONE HOUR. OLD PART RETURNED TO MFR. AS IT WAS STILL UNDER WARRANTY. COMMENT: HAD THIS HAPPENED AT HIGHWAY SPEEDS, THE FAILURE WOULD HAVE BEEN CATASTROPHIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089638August 24, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING ENGINE BLEW UP, HEARD A LOUD CLANGING NOISE. THE DASHBOARD LIGHTS ILLUMINATED. VEHICLE COMPLETELY SHUT DOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089385August 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TRANSAXLE FLOOR SHIFTER IGNITION/PARK INTERLOCK.*MR THE VEHICLE SHIFT LOCK WAS REPLACED PRIOR TO RECALL NOTIFICATION. THE CONSUMER REQUEST REIMBURSEMENT FOR THE REPAIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089326August 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE ENGINE LIGHT CAME ON AND THE VEHICLE CUT OFF. THE VEHICLE WAS TOWED.IT WAS DISCOVERED THAT THE ENGINE WAS DEFECTIVE.( A RESEARCH WAS DONE ON THE 2.7 L ENGINE, AND THE FAILURE RATE WAS GREAT). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088165August 18, 2004
ENGINE AND ENGINE COOLING:ENGINE
WITHOUT WARNING ON EARLY MONDAY MORNING AROUND 12:15 AM ON THE NEW JERSEY TURNPIKE BETWEEN EXITS 1 AND 2, MY FAMILY WAS DRIVING FROM MAYRLAND BACK TO NEW YORK, MY 1999 CHRYSLER CONCORDE LXI MADE A LOUD BANGING NOISE UNDER THE HOOD ALONG WITH SMOKE AND ALL THE LIGHTS CAME ON THE CAR. THE ENGINE JUST STOPPED; I SWERVED AND PULLED ALONG THE SHOULDER. THERE WAS OIL EVERYWHERE ON THE GROUND. WHEN OIL WAS POURED INTO THE CAR, IT CAME RIGHT OUT. SO, MY CAR HAD TO BE TOWED TO BROOKLYN, WHICH COSTS $445. LUCKILY MY IN-LAWS LIVE NEAR BY SO MY SON AND WIFE WERE ABLE TO STAY THERE FOR THE NIGHT. MY MECHANIC INSPECTED THE CAR AND SAID THAT HIS WHOLE FIST CAN FIT IN THE ENGINE BLOCK. HE SAID THAT IT WAS CAUSED BY INTERNAL DAMAGES AND A BAD OIL PUMP. MY CAR ONLY HAS 63,000 MILES AND IS ONLY 5 YEARS OLD. NOW, I NEED TO REPLACE MY ENGINE AND THE PART ALONE WILL COST ME $2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088020August 17, 2004
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
WHILE THE TRUNK LID WAS OPENED TRUNK SUPPORT STRUTS FAILED. THIS CAUSED THE TRUNK LID TO CLOSE ONTO THE CONSUMER'S HEAD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10088069August 17, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE TIMING CHAIN BROKE WHILE THE VEHICLE WAS BEING DRIVEN ON THE INTERSTATE. THE MANUFACTURE STATED THAT THE PROBLEM EXISTED BECAUSE OF FAULTY MAINTENANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087995August 16, 2004
ELECTRICAL SYSTEM
WHILE DRIVING,THE VEHICLE STALLED. THE CONSUMER TRIED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE PROBLEM COULD NOT BE DETERMINED AT THIS TIME. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089163August 12, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
PROBLEMS WITH WINDSHIELD WIPERS ON 2000 CHRYSLER CONCORDE LXI. *MR (PROTECTS THE WINDSHIELD WIPERS) THE 5-1/2 FOOT LONG SECTION BROKE LOOSE FROM THE CLIPS THAT HOLD IT IN PLACE, FLIPPED OVER THE VEHICLE ROOF CREATING A VERY SEVERE TRAFFIC HAZARD TO THE VEHICLE IN THE BACK OF THE CONSUMER. THE CLIPS WERE STILL IN PLACE WITH THE BROKEN PLASTIC STILL IN PLACE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086723August 12, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE STOPS RUNNING LIKE IT IS OUT OF GAS. AFTER SAFELY STOPPING PULLING OVER ETC. I CAN RESTART THE CAR BUT THIS IS NOT SAFE FOR A YEAR 2000 AUTOMOBILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081552August 12, 2004
ENGINE AND ENGINE COOLING:ENGINE
INTERMITTENTLY WHILE STARTING THE VEHICLE CONSUMER HEARD A SCREECHING NOISE COMING FROM THE ENGINE. WHILE THE NOISE WAS PRESENT VEHICLE REVVED SEVERELY. AFTER AWHILE THE NOISE SUBSIDED, AND THE RPMS WOULD LOWER SIGNIFICANTLY. SEVERAL MONTHS LATER CONSUMER STARTED THE VEHICLE AND HEARD A DISCOURAGING SOUND. ENGINE SOUNDED AS IF THERE WAS A HAND FULL OF TACKS BEING GROUNDED UP. DEALER EXAMINED THE VEHICLE, AND INFORMED THE CONSUMER THAT THE TIMING CHAIN SNAPPED, AND THE ENGINE NEEDED TO BE REPLACED. *AK THE MANUFACTURER REFUSED TO PAY FOR THE REPAIRS ALTHOUGH THE VEHICLE HAS AN EXTENDED WARRANTY. THE CONSUMER DIDN'T HAVE THE $5900. TO REPAIR THE VEHICLE SO THEY TRADED IT IN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089255August 9, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
INNER TIE ROD BUSHINGS ON VEHICLE HAD TO BE REPLACED THREE TIMES. *MR THE DEALER SUGGESTED THAT WAS NORMAL. THERE WAS ALSO A LOOSE FEELING IN THE STEERING ON ALL TURNS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087481August 9, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 65 MPH VEHICLE STALLED. CONSUMER PULLED OVER AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086475August 9, 2004
ENGINE AND ENGINE COOLING
2.7 LITER ENGINE FAILED ON 1999 CHRYSLER CONCORDE WITH 65,000 MILES. CHRYSLER CLAIM THEY DO NOT HAVE A PROBLEM WITH THIS ENGINE AND HAS REFUSED TO OFFER ANY ASSISTANCE ON THE REPAIR. ESTIMATED COST TO REPAIR IS $6,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086401August 8, 2004
ENGINE AND ENGINE COOLING
I WAS HOPING YOU COULD GIVE ME INFORMATION ABOUT A POSSIBLE CLASS ACTION LAWSUIT CONCERNING CHRYSLERS 2.7 ENGIBNE. I HAVE A 1999 CHRYSLER CONCORDE. JULY 30TH, 2004 MY CAR STARTED MAKING A HORRIBLE NOISE AND STOPPED RUNNING AS I ROLLED INTO MY MECHANICS PLACE OF BUSINESS. HE WAS ABLE TO LISTEN TO IT AND IMMEDIATELY TOLD ME OF THE PROBLEMS HE HAS SEEN WITH THIS ENGINE AND THOUGHT THERE MIGHT BE A SILENT RECALL, I SHOULD TAKE IT TO A CHRYSLER DEALERSHIP. I HAD IT TOWED TO THE DEALERSHIP, WHERE THEY DIAGNOSED A BAD TIMING CHAIN. AFTER RESEARCHING THIS I DIDN'T FEEL THAT IT WAS MY RESPONSIBILITY AND CONTACTED CHRYSLER CUSTOMER RELATIONS. AFTER SEVERAL CALLS, THEY FINALLY AGREED TO PAY FOR ONLY THE PARTS, I WAS RESPONSILBLE FOR LABOR. BY THE WAY, MY CAR HAS APPROX. 44,000 MILES. AFTER REPLACING THE TIMING CHAIN, I CALLED TO SEE WHEN MY CAR WOULD BE READY AND I WAS TOLD THAT THE ENGINE IS STILL MAKING NOISE. THE SHORT BLOCK AND OIL PUMP WAS GONE, THEREFORE, I NEEDED TO REPLACE THE ENGINE AT MY COST OF $5,500. I REMINDED THEM OF THE 2.7 ENGINE PROBLEMS, WHICH FELL ON DEAF EARS. CUSTOMER RELATIONS ARE OF NO HELP EITHER, THEY CLAIM THAT THE TIMING CHAIN DIDN'T CAUSE ENGINE FAILURE, BUT THE OIL PUMP DID. THEY WILL NOT ASSIST WITH ANY OF THE CHARGES. I ASKED THEM TO NOT FIX IT BECAUSE I AM TRYING TO GET HELP WITH THIS. I HAVE REQUESTED A SERVICE REP. TO ASSIST WITH THIS MATTER. CHRYSLER ALSO REQUESTED TO SEE IF I HAD NEGLECTED THE CAR BEFORE PAYING FOR PARTS ON THE TIMING CHAIN. THEY FOUND NO EVIDENCE OF SLUDGE OR ABUSE. JUST LIKE EVERYONE ELSE, I AM EXTREMELY UPSET ABOUT THIS MATTER. I PURCHASED THE CAR WITH THE INTENT OF IT LASTING LONGER THAN IT HAS, ESPECIALLY WITH SUCH LOW MILEAGE! I WOULD APPRECIATE IT IF YOU COULD CONTACT ME WITH ANY INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086352August 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING TO WORK, AND TRANSMISSION SKIPPED, MAKING NOISES, SO DROVE HOME, AND CHECKED WITH REPAIR MAN, INDICATED WAS TRANSMISSION., CALLED DEALER, THEY SAID WAS OUT OF WARRANTY (3YRS, 36K MILES), AND I HAD 43000. THEY WANTED ME TO BRING IT IN, AND MY EXPERIENCE IS YOU BRING IT THERE, AND IT COST TWICE AS MUCH., SO I TOOK IT ELSEWHERE, AND THEN I SAW A INTERNET SITE THAT SAID THEY EXTENDED THE WARRANTY ON THE 2002'S TO 70K, AND I HAD ALREADY HAD THE WORK DONE BY THEN BY SOMEONE OUT OF CHRYSLER., THEY STILL SAID IT WOULD NOT HAVE BEEN COVERED., BUT THAT ISNT HOW THE WEBSITE READ WITH THEIR ARTICLE., I'M STILL LOOKING FOR RELIEF OF $2000.00 FOR THE TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080192August 5, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE ACCELERATING THE VEHICLE THE PEDAL WENT TO THE FLOOR. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087209August 4, 2004
ENGINE AND ENGINE COOLING
INTERMITTENTLY WHILE DRIVING AT ANY SPEED VEHICLE DECELERATED THEN ACCELERATED ON ITS OWN. TVEHICLE REACTED AS IF THE BRAKES WERE DEPRESSED, AND THEN THE ACCELERATOR. THIS PROBLEM OCCURRED MORE THAN TWENTY TIMES SINCE MAY OF 2004.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086077August 3, 2004
VEHICLE SPEED CONTROL, EQUIPMENT
I HAVE HAD MY 1999 CHRYSLER CONCORDE LXI FOR ABOUT A YEAR AND A HALF. IT NOW HAS 76,000 MILES ON IT. I WAS PULLING OUT OF THE PARKING LOT AND FIRST NOTICED THE SPEEDOMETER WASN'T WORKING. AT THAT POINT I KEPT DRIVING. AS I PULLED OUT ONTO THE ROAD AND HAD TO ACCELERATE I NOTICED MY RPM'S WERE A LITTLE HIGH. THE CAR SEEMED TO BE STUCK IN LOW GEAR. I CHECKED THE TRANSMISSION FLUID AND THE FUSE FOR THE TRANSMISSION CONTROLLER. BOTH WERE FINE. I HAD THE CAR TOWED. I GOT ONLINE AND STARTING RESEARCHING THE CAR. IT TURNS OUT THAT SPEED SENSORS IN THIS CAR FAIL QUITE OFTEN. I SPOKE TO THE PREVIOUS OWNER OF THE VEHICLE. HE TOLD ME HE ALREADY HAD THE SPEED SENSOR REPLACED ONCE JUST BEFORE I BOUGHT THE CAR FROM HIM. MY CAR IS FIVE YEARS OLD, HAS 76,000 MILES ON IT, AND HAS HAD THE SAME PART REPLACED TWICE ALREADY. THIS IS RIDICULOUS. CHRYSLER SHOULD PAY TO FIX THEIR FAULTY PRODUCT, NOT ME REPEATEDLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Concorde