Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10172001October 27, 2006
SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED WHILE DRIVING 48 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE REAR PASSENGER SIDE. THE SEATBELT DID NOT AUTOMATICALLY LOCK, THE LENGTH OF THE BELT WAS NOT CONTROLLED BY THE SHOULDER BELT RETRACTOR. THE AUTOMATIC LOCKING RETRACTOR DID NOT FUNCTION AS IT SHOULD BE AND THE PASSENGER IN THE REAR RIGHT SEAT OF THE VEHICLE SUSTAINED SERIOUS INJURIES. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10171890October 26, 2006
ENGINE AND ENGINE COOLING:ENGINE
SUDDEN ENGINE FAILURE, CRACKED ENGINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171927October 26, 2006
FUEL SYSTEM, GASOLINE
LEAKING FUEL INJECTOR ON MY 1996 CHRYSLER CONCORDE. I BELIEVE THAT THIS WAS A RECALL ITEM THAT WAS NOT REPAIRED PROPERLY. THIS IA A LOW MILEAGE AUTO WHICH IS DRIVEN BY A SENIOR CITIZEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171638October 23, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:POWER ADJUST
ON THE MORNING OF 10/20/2006, MY HUSBAND WAS DRIVING TO WORK IN OUR 1998 CHRYSLER CONCORDE. HE WAS IN RUSH HOUR TRAFFIC AND THE ENGINE STARTED KNOCKING AND LOSING POWER, THE OIL LIGHT ALSO CAME ON WHEN HE STOPPED. HE WAS ABLE TO MAKE IT TO WORK AND PARK THE CAR. ONLY TO BE TOLD BY A CERTIFIED MECHANIC THAT WE HAVE "ENGINE FAILURE" AND NEED A NEW ENGINE. MORE THAN LIKELY DUE TO "OIL SLUDGE"...WHATEVER THAT IS. WE HAVE HAD THE OIL CHANGED IN THIS CAR EVERY 3,000 MILES WITH SYNTHETIC OIL SINCE PURCHASING IT FROM MY PARENTS IN 2001. MY PARENTS HAD PURCHASED THE VEHICLE NEW AND ALSO HAD THE OIL CHANGED EVERY 3,000 MILES. OUR MECHANIC TOLD US THIS "OIL SLUDGE" AND ENGINE FAILURE IS A MAJOR PROBLEM WITH THESE CARS THAT HAVE THE 2.7L ENGINE. WE CAN NOT AFFORD A NEW ENGINE LET ALONE A REBUILT ENGINE. MY HUSBAND HAS NO TRANSPORTATION TO WORK NOW, AS WE HAVE 5 CHILDREN 3 OF THEM UNDER 3, AND I CAN'T BE WITHOUT A VEHICLE DUE TO OUR MIDDLE DAUGHTER'S HEALTH PROBLEMS AND 3 WEEKLY DOCTOR APPOINTMENTS. MY HUSBAND'S JOB IS IN THE CITY WHICH IS A 30 - 45 MINUTE COMMUTE. NOW MY HUSBAND IS HAVING TO TAKE A BUS TO WORK AND HAS TO ADD 2 ADDITIONAL HOURS ON TO HIS COMMUTE TIME. LESS TIME WITH FAMILY AND A CAR WITH 72,000 MILES THAT WE CAN'T DRIVE!!! CHRYSLER'S OWN MECHANICS ADMIT THE DEFECT WITH THE 2.7L ENGINES, WHY WON'T THE COMPANY ACKNOWLEDGE THE PROBLEM. I'LL TELL YOU WHY......HAVING TO STAND UP AND TAKE RESPONSIBILITY FOR THEIR DEFECTIVE ENGINE WOULD TOTALLY BANKRUPT THEM. NOT TO MENTION TARNISH THE "MERCEDES-BENZ" AFFILIATION. SINCE HEARING THIS I HAVE RESEARCHED THIS AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM AND CHRYSLER WON'T DO A [XXX] THING ABOUT IT!!! MY PARENTS HAVE BEEN LOYAL CHRYSLER OWNERS SINCE THEIR FIRST NEW CAR 40 YEARS AGO......I DOUBT THAT THEY WILL CONTINUE TO BE. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171495October 21, 2006
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING ALONG INTERSTATE 295 JUST PASSING INTO MASSACHUSETTS ON OCTOBER 20TH 2006 WHEN I HEARD MY ENGINE MAKING HORRID SOUNDS, ALL OF A SUDDEN I HAD NO CONTROL AND INSTEAD OF PANICKING LIKE A NORMAL DRIVER AND CRASHING HORRIBLY(WHICH WOULD HAVE HAPPENED I ASSURE YOU) I POPPED THE CAR INTO NEUTRAL, TURNED OFF ALL POWER AND COASTED INTO THE BREAKDOWN LANE(TURNING WITH NO POWER IS NO FUN AT ALL). AS IT TURNS OUT MY ENGINE HAD BLOWN UP WHILE I WAS DRIVING WHICH COULD HAVE KILLED ME AND HAD MY 2 WEEK OLD DAUGHTER AND FIANCE BEEN IN THE CAR THEY AS WELL. MY MECHANIC TOLD ME THAT I SHOULD NOT HAVE BEEN ABLE TO DO WHAT I DID BUT I WAS LUCKY AND THERE WERE VERY FEW DRIVERS ON THE ROAD. I HAVE WORKED AT OIL CHANGE GARAGES AND I DO REGULAR MAINTENANCE ON MY CAR. THE FAULT IS WITH THE ENGINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171437October 20, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT*: THE CONTACT STATED WHILE TRAVELING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALERSHIP, WHO DETERMINED THE TIMING CHAIN BROKE AND BENT THE VALVES. A NEW TIMING KIT AND HEADS NEEDED TO BE INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171243October 18, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE CRUISING 65 MPH ON THE HIGHWAY UNDER NORMAL ROAD CONDITIONS, THE OIL LIGHT ILLUMINATED, AND THE ENGINE MADE A CLUNKING SOUND BEFORE THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE ENGINE HAD A 90 DEGREE TURN, AND A BUILDUP OF OIL SLUDGE. THE DEALER WAS NOTIFIED AND DETERMINED THAT THE VIN # DID NOT FIT UNDER A RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THERE ARE OTHER COMPLAINTS SIMILAR TO THIS SUCH AS ODI ID #10109198.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170728October 13, 2006
ENGINE AND ENGINE COOLING:ENGINE
2.7 ENGINE SEIZED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170630October 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
COMPLETE LOSS OF TRANSMISSION. THIS TRANSMISSION HAS BEEN PROPERLY TAKEN CARE OF -TWO FLUID CHANGES; WHEN I WENT TO GET IT REPAIRED AT THE DODGE DEALERSHIP I WAS ADVISED THERE WERE SO MANY PARTS ON BACK ORDER FOR THIS PROBLEM THAT IT WOULD BE A MONTH OR BETTER TO GET THE TRANSMISSION REPAIRED. TOTAL REPLACEMENT BECAME NECESSARY. MY OPINION IS -IF THERE ARE SO MANY ON "BACK ORDERED " THAT IT WILL TAKE A MONTH OR MORE TO FIX THE TRANSMISSION THIS IS A MAJOR PROBLEM ACROSS THE FLEET...ONE I SHOULD NOT COMPLETELY PAY FOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170487October 11, 2006
SUSPENSION
HAVE HAD TO REPLACE ALL BUSHINGS, IN FRONT END, INCLUDING MOTOR MOUNT. ALL HAVE WORN PREMATURELY AND WERE VERY EXPENSIVE. STILL HAVE STEERING BUSHING TO BE REPLACED THAT CAUSES DRIFT, BUT UNABLE AT THIS TIME TO AFFORD. REALLY DISAPPOINTED THAT NO RECALL HAS SURFACED ON THESE ESSENTIAL PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170370October 10, 2006
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED THAT AFTER THE PURCHASE OF THE VEHICLE THERE WERE PROBLEMS WITH THE BRAKES WHICH WERE CAUSED BY IMPROPER INSTALLATION OF THE BRAKE LINE. THE ENGINE ALSO MADE SEVERAL CLUNKY NOISES. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE BRAKELINE WAS INSTALLED IMPROPERLY AND OIL SLUDGE BUILD UP CONTAMINATED THE ENGINE CAUSING THE PROBLEMS. ON A SECOND VISIT TO THE DEALER THE ENGINE BEGAN TO SMOKE INDICATING A BLOWOUT. THE DEALER DETERMINED THE BLOW OUT WAS DUE TO POOR MAINTENANCE. THE COMPONENTS AFFECTED WERE THE TIMING CHAIN, THE CONTROL PANEL AND THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170276October 9, 2006
STEERING:RACK AND PINION:RACK
CHRYSLER 2000 CONCORDE LXI STEERING RACK FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169392September 27, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THERE WAS A CONSTANT KNOCKING NOISE IN THE ENGINE. THE NOISE WAS HEARD WHEN THE VEHICLE WAS STARTED UP, AND CONTINUED UNTIL THE VEHICLE WAS SHUT OFF. THE NOISE BECAME LOUDER AS THE SPEED INCREASED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THERE WERE NO IMMEDIATE REPAIRS MADE TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169284September 26, 2006
AIR BAGS
AIR BAG LIGHT ON FOR YEARS. JUST REMOVED CLOCK SPRING . COMPONENT IS FAULTY. SUSPECT THERE ARE MANY LIKE THIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169295September 26, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON THE HIGHWAY, A VERY LOUD NOISE WAS HEARD AND THEN A VAST AMOUNT OF SMOKE CAME FROM THE REAR OF THE ENGINE. THE ENGINE STALLED SUDDENLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THERE WAS A PISTON AND ROD PROBLEM RESULTING IN A CRACK IN THE ENGINE BLOCK; THE ENGINE WOULD NEED TO BE REPLACED. THERE WERE NO PROBLEMS WITH THE ENGINE PRIOR TO THIS INCIDENT. THE CONTACT MAINTAINED ROUTINE OIL CHANGES AS NEEDED. THE DEALERSHIP WAS AWARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169168September 25, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A COLLISION, REAR-ENDING A COMMERCIAL TRUCK. THE AIRBAGS DID NOT DEPLOY. THE DRIVER WAS TAKEN TO THE HOSPITAL WITH JAW FRACTURES, MISSING TEETH, AND CARDIAC INJURIES. A POLICE REPORT WAS TAKEN, AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE CAUSE OF THE PROBLEM WAS UNABLE TO BE DETERMINED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10169131September 23, 2006
ENGINE AND ENGINE COOLING:ENGINE
MY 1999 CHRYSLER CONCORDE ENGINE FAILED WITHOUT WARNING ON 9/21/2006. I TALKED WITH TWO LOCAL MECHANICS WHO BOTH HAVE HAD OVER 20 YEARS IN THEIR RESPECTIVE BUSINESSES AND BOTH INDICATED THE ENGINE IN MY VEHICLE IS NOTORIOUS FOR FAILING WITHOUT ANY WARNING AND THAT THEY BOTH HAVE SEEN SEVERAL OF THESE ENGINES AND HAVE READ THE PROBLEMS THAT HAVE BEEN ASSOCIATED TO THIS VEHICLE AND OTHER CHRYSLER PRODUCTS WITH THE SAME ENGINE. I HAVE CONTACTED THE CHRYSLER CONSUMER CENTER AND THEY WANT ME TO HAVE THE CAR TOWED TO THE CLOSEST SERVICE CENTER SO THAT THEY CAN DIAGNOSE WHY THE CAR FAILED WITH NO APPARENT WARNING. THEY INDICATED THEY WOULD NOT OFFER ANY REIMBURSEMENT OF THE TOW BILL OR COST OF TEARING THE ENGINE DOWN IF THEY DETERMINED THE ENGINE WAS NOT THEIR RESPONSIBILITY. I AM REPORTING A COMPLAINT NOW DUE TO FACT THAT I HAVE READ SEVERAL INCIDENTS WHERE CHRYSLER HAS NOT OFFERED ANY HELP ON ANY OF THE REPAIR COST ON THE VEHICLES THAT APPARENTLY HAVE A REAL PROBLEM WITH THE 2.7 LITER ENGINE FAILURE AND HAVE NOT RECALLED THE VEHICLES OR TRIED TO FIX THE PROBLEM PRIOR TO ENGINE FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168993September 22, 2006
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
DT*: THE CONTACT STATED THE TRUNK FELL DOWN AND HIT THE CONTACT ON THE HEAD. NO INJURIES WERE SUSTAINED. THE TRUNK FELL DOWN PERIODICALLY. THE DEALERSHIP WAS AWARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168737September 20, 2006
ELECTRICAL SYSTEM
THE BCM ON THE CAR HAS BEEN SHORTING OUT. THE LIGHTS TURN OFF THE DASH LIGHTS TURN OFF THE FUEL GAUGE DROPS OUT THE HEAT AND A/C WON'T WORK ALL AT ONCE. THE DEALERSHIP REPLACED THE BCM ONCE. THE PROBLEM CAME BACK LESS THAN A YEAR. NOW THE DEALER SAID THE BCM HAS SHORTED OUT THE JUNCTION BOX OR THE JUNCTION BOX SHORTED OUT THE BCM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168745September 20, 2006
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
MIDDLE INJECTOR O-RING ON LEFT BANK IS LEAKING AT THE TOP. MY CAR IS A 1993 CHRYSLER CONCORDE AND FALLS UNDER RECALL ID 98V184000. THE RECALL WAS DONE ONCE AND I KNOW THAT THE O-RINGS ARE REPLACED AS PART OF THIS RECALL SO I TOOK IT TO THE DEALERSHIP AND THEY WON'T FIX THIS AND I DON'T UNDERSTAND WHY AND THEY CHARGED ME $102 LABOR BECAUSE THEY SAID IT DOESN'T FALL UNDER THE RECALL. AS I UNDERSTAND THIS THE O-RINGS WERE REPLACED AND NOW THERE WORK HAS FAILED AND THEY WON'T STAND BEHIND IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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