Chrysler 300C Complaints (2013)

35 consumer complaints on file.

#11567162January 23, 2024
STEERING
The contact owns a 2013 Chrysler 300C. The contact stated while waiting to make a left turn, the contact veered to the left at 5 MPH, and became aware that the steering wheel was unusually stiff. No warning lights were illuminated. The contact stated that the vehicle was difficult to make tight U-Turns. The vehicle was taken to the dealer, it was not diagnosed or repaired yet. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The approximate failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451119February 9, 2022
ENGINE
The contact owns a 2013 Chrysler 300C. The contact stated that the plastic handle on the oil dipstick fractured. Additionally, part of the dipstick was stuck in the tube. The contact was unable to check the oil level. The contact was concerned about a possible fire. The vehicle was taken to the local dealer but, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 28,412.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230850July 10, 2019
ELECTRICAL SYSTEM
MY CAR CAUGHT ON FIRE WHILE DRIVING HOME. PRIOR TO THIS INCIDENT, THREE DAYS BEFORE FIRE HAPPENED MY CAR KEPT OVERHEATING, BUT IF I WAS ON THE FREEWAY CAR WOULDN'T OVERHEAT. GOT HOME AND CAR WOULD NOT SHUT OFF. MY SON RAN OVER TO THE CAR AND TOLD ME TO DISCONNECT BATTERY CABLES CUZ CAR WAS ON FIRE AND WOULDN'T SHUT OFF. SON OPENED THE HOOD AND SAW THE FIRE. HE COULDN'T PUT IT OUT. THEN IT JUST WENT OUT BY ITSELF. AFTER EXAMINING THE ENGINE COMPARTMENT FOUND THAT THE TIPM WAS ON FIRE. OPENED TIPM FUSE BOX AND SEVERAL RELAYS WERE MELTED. CALLED DEALERSHIP AND THEY ADVISED CALLING CORPORATE. I CALLED CORPORATE AND IT TOOK OVER A MONTH FOR THEM TO RESPOND. FIRST THEY SAID THEY WERE SENDING OUT AN INVESTIGATOR THAT NEVER SHOWED UP. AFTER 4 PHONE CALLS THEY CALLED ME BACK AND STATED THEY WOULDN'T FIX MY CAR. IT WOULD COST ME TO REPAIR THE CAR. MY CAR WAS ON FIRE WHILE I WAS DRIVING IT. CHRYSLER SAYS THEY TAKE ANY CAR FIRES VERY SERIOUSLY BUT I GUESS MINE WASN'T SERIOUS ENOUGH FOR THEM. I HAVE BEEN WALKING FOR MONTHS. MY NEXT STEP WILL HAVE TO BE SUING CHRYSLER CORPORATION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11218349June 6, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE VEHICLE WOULD MOVE FORWARD EVEN AFTER IT WAS SHIFTED INTO THE PARK POSITION. IN ADDITION, THE VEHICLE WOULD NOT SHUT OFF WHEN THE PUSH BUTTON IGNITION WAS PRESSED. THE CONTACT HAD TO SHIFT BACK INTO DRIVE SEVERAL TIMES AND THEN PARK TO FINALLY GET THE ENGINE TO SHUT OFF. JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195611April 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO GRIFFIN MOTORS INC (LOCATED AT 1012 HOLLAND AVE, PHILADELPHIA, MS 39350, (601) 656-4244) WHERE IT WAS DIAGNOSED THAT CYLINDER NUMBER TWO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195446April 10, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE HEATING AND AIR CONDITIONING WERE MALFUNCTIONING AND A KNOCKING NOISE WAS HEARD. THE FAILURES CONSTANTLY DRAINED THE BATTERY. MARK'S CASA CHRYSLER JEEP (9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400) REPLACED THE OEM HVAC RE-CIRCULATION ACTUATOR, BUT THE FAILURE CONTINUED LESS THAN TWO YEARS LATER. THE CONTACT FELT THAT THE MANUFACTURER HAD NOT DEVELOPED A REMEDY SINCE THE SAME OEM PART WAS BEING USED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO MELLOY CHRYSLER DODGE JEEP RAM (357 EMILIO LOPEZ RD, LOS LUNAS, NM 87031, (888) 854-4533) WHERE IT WAS DIAGNOSED THAT THE HVAC RE-CIRCULATION ACTUATOR NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 52,687.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163730December 27, 2018
FUEL/PROPULSION SYSTEM
C.E.L CAME ON WHEN CAR WAS TURNED ON AND WHEN TAKEN TO DEALERSHIP I WAS TOLD THE ESIM WAS BAD. COST ME $640.00 TO REPLACE THIS MODULE. ON A CAR THAT HAS LOW MILEAGE AND ISN'T THAT OLD I WOULD THINK THAT THIS REPAIR IS NOT NORMAL. I WAS TOLD HAD THIS NOT BEEN REPAIRED THE THE FUMES WOULD HAVE BUILT UP AND IF I WAS REAR ENDED THEN THIS COULD HAVE CAUSED AN EXPLOSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154428November 28, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2013 CHRYSLER 300C. THE CONTACT'S VEHICLE SKIDDED OFF THE ROAD AND CRASHED INTO SOME TREES. THE DRIVER AND PASSENGER SIDES OF THE VEHICLE WERE MANGLED AND THE REAR AXLE WAS TWISTED. THE VEHICLE WAS TOTALED. THE CONTACT'S SPOUSE, WHO WAS DRIVING, WAS INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO THE SALVAGE YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 51,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11152923November 20, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ON MORE THAN 20 OCCASIONS, WHILE TRAVELING AT SPEEDS IN EXCESS OF 60 MPH, THE VEHICLE ABRUPTLY 'SHUTS OFF'. EVERYTHING IS COMPLETELY OFF. ENGINE, POWERTRAIN, POWER STEERING AND POWER BRAKES. SOMETIMES THERE'S A WARNING LIGHT THAT FLASHES AFTER THE SHUT DOWN THAT LOOKS LIKE A REDDISH ORANGE SIDEWAYS Z LIGHTING BOLT. THE CHECK ENGINE GOES ON SOMETIMES AND OTHER TIMES IT DOES NOT. WHEN IT GOES ON IT SOMETIMES STAYS ON AND SOMETIMES IT DISAPPEARS. I'VE HAD 2 CHRYSLER DEALERS AND 1 INDEPENDENT MECHANIC RUN DIAGNOSTICS AND NO ONE CAN PINPOINT THE PROBLEM. SO FAR, I'VE REPLACED THE THROTTLE BODY, HANGED THE TRANSMISSION FLUID AND PAN, AND HAD THE FUEL SYSTEM CLEANED. I'M BEING TOLD THAT 'MAYBE' IT'S THE FUEL PUMP OR THE POWER TRAIN CONTROL MODULE. THE [XXX] HAS ONLY OCCURRED AT HIGHWAY SPEEDS SO FAR. THANKFULLY, I'VE BEEN ABLE TO PULL OFF ON THE SHOULDER EVERY TIME. THAT MAY BECAUSE I AVOID ROADS WITH NO SHOULDERS AND ONLY DRIVE IN THE RIGHT HAND LANE. THIS IS OBVIOUSLY A VERY DANGEROUS SITUATION AND HAS RENDERED THE VEHICLE UNSAFE FOR HIGHWAY DRIVING. I'VE DISCOVERED A CURRENT CHRYSLER RECALL, U87 THAT APPEARS TO BE EXACTLY MY SYMPTOMS, BUT MY CHRYSLER DEALER COULD NOT FIND A CODE THAT PROVED IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128323September 9, 2018
AIR BAGS
AIRBAG LIGHT ON DRIVER DASH KEEPS COMING ON AND DINGING INDICATING SOMETHING NOT WORKING PROPERLY. CHRYSLER DEALER DID NOT KNOW HOW TO FIX. WENT TO OTHER AUTO REPAIR TO GET FIXED. THEY REPLACED DRIVER SEATBELT BUCKLE PRETENSIONER DEPLOYMENT CONTROL CIRCUIT FOR $551. IT OCCURRED WHILE DRIVING IN ALL CIRCUMSTANCES. HAPPENED A YEAR EARLIER ALSO AND SEPARATE AUTO REPAIR ADJUSTED IT BUT THIS TIME THEY REPLACED IT TO BE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121346August 21, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V435000(ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2017. AFTER CONTACTING THE DEALER (CROWN CHRYSLER, 511 S. LEE HWY, CLEVELAND, TN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118994August 10, 2018
ELECTRICAL SYSTEM
I PURCHASED A CHRYSLER 300C FEW YEARS AGO. WAS INFORMED OF A RECALL FOR ALTERNATOR BY MAIL. THE ALTERNATOR WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE ALTERNATOR GOES OUT FEW MONTHS LATER CAUSING CAR TO BLINK ALL SENSORS AND POWER GOES AWAY. TOOK IT IN STILL NO RECALL PART AVAILABLE. DEALERSHIP PUTS IN SAME ALTERNATOR TO GET ME BY. MONTHS LATER SAME ISSUE OCCURS. THEY REPLACE AGAIN WITH RECALL PART. CAR STILL BLINKING N NOW STUCK IN FIRST GEAR SOMETHING IT WASN'T DOING WHEN BROUGHT IN. I BELIEVE THE ALTERNATOR IS THE CAUSE OF OTHER COMPONENTS FALING..NOW THEY WANT TO CHARGE ME FOR THOSE PARTS. I'M FURIOUS BECAUSE CAR IS NOW WORSE THAN BEFORE . I BELIEVE THIS ISSUE SHOULD HAVE BEEN RESOLVED AND FIXED AT NO CHARGE UNDER RECALL. PLEASE HELP ME WITH THIS PROBLEM I AVOIDED DUE TO UNAVAILABLE RECALL PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089912April 24, 2018
ELECTRICAL SYSTEM
TRUNK RANDOMLY POPS OPEN WHEN CAR IS STATIONARY AND WHEN IN MOTION. CAN HEAR A CLICKING SOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084608April 11, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING 35 MPH, A BURNING ODOR WAS DETECTED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. FRANKLIN CHRYSLER DODGE JEEP RAM (1124 MURFREESBORO RD, FRANKLIN, TN 37064, (615) 614-8243) WAS CALLED AND REFERRED THE CONTACT TO CHRYSLER'S CUSTOMER CARE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11071531February 7, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (PHILLIPS CHRYSLER JEEP DODGE RAM, 3440 S PINE AVE, OCALA, FL 34471) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061992January 10, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056577December 26, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) REGARDING THE ALTERNATOR. THE CONTACT STATED THAT THE REMEDY AND REPAIR PART HAD NOT BEEN SUPPLIED FROM THE MANUFACTURER TO THE DEALER (LIBERTY CHRYSLER DODGE JEEP RAM, 750 W OGLETHORPE HWY, HINESVILLE, GA 31313, (912) 876-5129). IN ADDITION, THE ABS AND TRACTION CONTROL WARNING INDICATORS RANDOMLY KEPT FLASHING FOR MONTHS. ALSO, WHILE DRIVING THE VEHICLE, SMOKE APPEARED UNDER THE HOOD WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11055509December 19, 2017
ELECTRICAL SYSTEM
MY ENGINE STARTED TO MAKE STRANGE SOUNDS WHEN PULLING INTO A PARKING LOT. WHEN I CAME BACK OUT, THERE WAS SMOKE COMING OUT FROM UNDER THE HOOD. I QUICKLY DROVE IT TO ANOTHER PARKING LOT WHERE THE ENGINE JUST QUIT WORKING ALL TOGETHER. THERE WAS NO POWER IN THE SYSTEM. I HAD TO GET A TOW TRUCK TAKE IT TO A AUTOMOTIVE GARAGE WHERE THEY REPLACED THE ALTERNATOR AND THE BATTERY, WHICH WAS FAIRLY NEW, WITH A NEW ONE BECAUSE IT WOULDN'T HOLD A CHARGE. . I'M GLAD I WASN'T DRIVING THE CAR WHEN IT QUIT. THE TOTAL BILL WAS A LITTLE OVER $850 FOR THE TOW, ALTERNATOR, BATTERY AND LABOR. IS THIS COVERED UNDER THE WARRANTY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055403December 18, 2017
ELECTRICAL SYSTEM
CAR LOST ALL POWER WHILE DRIVING. STUCK IN THE MIDDLE OF AN INTERSECTION.EVERYTHING WAS LOCKED UP. STRANDED FOR 2 HOURS WAITING FOR AAA. I KNOW THERE IS A RECALL ON THE ALTERNATOR. WE TOOK THE CAR TO OLIVER C JOSEPH CHRYSLER IN BELLEVILLE, IL. THEY SAY - THEY DON'T HAVE THE PARTS. THEY CAN ORDER THE PARTSBUT WE WILL HAVE TO PAY FOR THE REPAIR AND WAIT TO GET REIMBURSED BY CHRYSLER. AT LEAST $850 IN REPAIRS. I CAN'T PAY $850! WHY SHOULD I HAVE TO IF THIS IS A RECALL. THE DEALER CONFIRMS THIS WAS AN ALTERNATOR FIRE. I NEED CHRYSLER TO FIX MY CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11052700December 6, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 40 MPH, THE BATTERY SAFE MODE CAUSED THE BATTERY TO DIE AND THE VEHICLE TO STALL. THE CONTACT HAD THE VEHICLE TOWED TO HERITAGE CHRYSLER DODGE JEEP RAM PARKVILLE (9219 HARDFORD ROAD, BALTIMORE, MD 21234; 855-979-5863) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE EXPENSE OF THE CONTACT BECAUSE THERE WAS NO REMEDY AVAILABLE UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE REIMBURSEMENT FOR THE ALTERNATOR REPLACEMENT. THE CASE NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 82,820.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler 300C