Chevrolet Traverse Complaints (2010)

669 consumer complaints on file.

#10461136June 10, 2012
ENGINE, STRUCTURE:BODY
VEHICLE WAS DRIVEN BACK HOME AFTER A 20 MIN JOURNEY. SWITCHED VEHICLE OFF, REMOVED KEYS, I CAME BACK TO REMOVE LAST BAG FROM VEHICLE - WHITE SMOKE WAS COMING FROM UNDER HOOD. TRIED TO PUT OUT WITH A SMALL FIRE EXTINGUISHER. FLAMES NOW COMING FROM HOOD AND OUT OF FRONT GRILLE. CALLED 911. WITHIN 20 MINS CAR WAS A TOTAL LOSS, WITH DAMAGE TO ADJACENT HOME. INFORMED INSURER AND GM CUSTOMER CARE. GM CLAIMS DEPT HAVE INVESTIGATED AND NO GM FAULT DETERMINED. 18 MONTH OLD VEHICLE MUST NOT CATCH FIRE BY ITSELF, MORE ACTION REQUIRED. VEHICLE IS NOW IN THE HANDS OF OUR INSURER. PLEASE NOTE WE ARE IN CANADA - WE ALSO HAVE INFORMED TRANSPORT - BUT WE FEEL THE US AUTHORITIES SHOULD BE AWARE. SEABRIGHT, NOVA SCOTIA, B3Z 3A3. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10461104June 9, 2012
ELECTRICAL SYSTEM
I HAVE HAD TROUBLE FROM THE BEGINNING AND HAVE HAD IT CHECKED WITH NO ANSWERS FOUND. THE CAR HAS LOCKED BY ITSELF (WITH AND WITHOUT KEYS IN IGNITION), SOMETIMES THE CAR WILL "DING/ALARM" WHEN THE DOOR IS OPEN AND KEYS ARE IN IGNITION AND SOMETIMES IT WON'T, WINDOWS HAVE ROLLED DOWN BY THEMSELVES, WINDOWS WON'T MOVE WHEN LEVER IS PUSHED (ONLY HAPPENED A COUPLE TIMES), BACK UP "BEEP" SOUND (FOR BACK UP CAMERA) KEEPS BEEPING EVEN AFTER CAR IS PUT INTO DRIVE, THE BATTERY DIED AND HAD TO BE TOWED AND BATTERY REPLACED (LESS THAN A YEAR), THE HAZARD LIGHTS CAME ON ONCE WHILE DRIVING, AND ONCE THE LIGHTS CAME ON WITHOUT BEING TOUCHED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457889May 9, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE REAR CENTER SEAT BELT RETRACTOR MALFUNCTIONED AND AS A RESULT, THE SEAT BELT COULD NOT BE UTILIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FAILURE WAS DUE TO THE BELT BEING TWISTED, WHICH WOULD NEED TO BE REALIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457232May 3, 2012
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER, FUEL SYSTEM, GASOLINE
2010 CHEVY TRAVERSE LT GAS GAUGE IS ALL OVER THE PLACE,WAS ON THE EMPTY MARK WITH ABOUT 1/8 TANK GAS LEFT BUT GAUGE READ FULL OR MY GAUGE TO NOT READ CORRECTLY; AFTER FILLING, THE GAUGE WOULD NOT MOVE THE OPPOSITE WOULD OCCUR ALSO; THE GAUGE WOULD SHOW THE TANK WITH MORE GAS THAN WHAT I ACTUALLY HAD. HEY REPLACED THE FLOAT AND STILL NOT WORKING IN FACT IT'S WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452995March 26, 2012
ELECTRICAL SYSTEM
2010 TRAVERSE IS DANGEROUS TO OPERATE, TURN SIGNAL DOES NOT WORK, CAN NOT CONTROL AIR OR HEAT HAVE TO STOP CAR TURN MOTOR OFF AND BACK ON . WILL WORK FOR A WHILE DEALER AND GM DO NOT KNOW WHATS WRONG, MARCH 26/2012 STILL NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445015January 24, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, SHE NOTICED THE AIRBAG WARNING LIGHT WAS ILLUMINATED. AFTER CONTACTING ONSTAR, THEY ADVISED HER THAT THE WARNING WAS AN INDICATION THAT HER AIRBAGS MAY NOT DEPLOY IF A CRASH WAS TO OCCUR. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY WERE PENDING AN INVESTIGATION INTO THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 37,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444901January 23, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON JANUARY 13, 2012 AT NOON MY WIFE WENT TO A PARKING LOT WITH MY TWO KIDS. SHE TURN OFF THE IGNITION, REMOVE THE KEY AND BRING IT WITH HER, OPEN DRIVER DOOR TO OPEN REAR DOOR AND REMOVE KIDS FROM THEIR CAR SEATS. ONCE KIDS ARE FREE SHE CLOSE REAR DOOR AND THEY MOVE TO CARGO AREA WITH MY WIFE TO EAT HOT DOGS, SHE HAD OPENED BACK DOOR. BEING THERE MY BOY WALK TO THE DRIVER AREA, MY WIFE CALLS HIM BUT SHE FOUND HIM EXTRANGULATED AT THE DRIVER SEAT WITH THE WINDOW. SHE AND OTHER PERSONS RUN TO REMOVE HIM BUT TOOK A WHILE UNTIL THEY FOUND THE KEY AT THE CARGO AREA. MY SON WASN'T BREATHING AND THERE WAS NO PULSE, ONE GUY GAVE HIM CPR AND OTHER PERSON SAW AN AMBULANCE CLOSE TO THEM AND CALL THEM. AMBULANCE PERSONNEL REVIVE HIM WITH CPR AND PLACE A TUBE TO HIS LUNGS AND TRANSPORT HIM TO CLOSEST HOSPITAL. HE SPENT ONE DAY AT ICU AND THREE DAYS AT REGULAR ROOM. BASICALLY HE DIED FOR AROUND 5 MINUTES. I WILL LIKE CHEVROLET INVESTIGATE THIS, HOW A WINDOW GOES UP AFTER KEY IS REMOVED FROM IGNITION AND DOORS ARE OPENED. IT DIDN'T HAPPENS TO US BUT SOMEBODY CAN BE KILLED OR HURT IF THERE IS SOMETHING WRONG ON THE ELECTRIC OR WINDOW SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10444696January 20, 2012
VISIBILITY:REAR WINDOW WIPER/WASHER
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE REAR WINDOW WIPERS WERE EXTREMELY SLOW AND WOULD NOT PROPERLY CLEAR THE REAR WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY COULD NOT ASSIST THE CONTACT BECAUSE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS FOUND TO BE PERFORMING TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 46,000. UPDATED 02/06/12*BF UPDATED 02/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442122January 2, 2012
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
VEHICLE SUDDENLY ACCELERATED AND GAS PEDAL STUCK AT ABOUT 65 MILES PER HOUR. I IMMEDIATELY TOOK MY FOOT OFF THE ACCELERATOR AND BEGIN TRYING TO BRAKE THE VEHICLE. AT THE FIRST AVAILABLE OPPORTUNITY, I PULLED TO THE SIDE OF THE EXPRESSWAY. WHILE KEEPING BOTH FEET ON THE BRAKE, I PLACED THE TRANSMISSION INTO PARK. THE VEHICLE CONTINUED TO REV RPMS AT THE EQUIVALENT OF ABOUT 65 MILES PER HOUR. I USED MY RIGHT HAND TO PULL THE ACCELERATOR UP AND THE ENGINE RETURNED TO A NORMAL IDLE. I NOTICED NO EVIDENCE OF THE FLOOR MAT BEING ON THE ACCELERATOR OR IN A POSITION TO CAUSE THE SUDDEN ACCELERATION OR THE CONTINUED ENGINE RAPID RPMS. THE SAME DAY, THE ACCELERATOR STUCK A SECOND TIME AND REQUIRED ME TO PULL THE GAS PEDAL UP IN ORDER TO GET THE ENGINE TO RETURN TO NORMAL RPMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438590December 5, 2011
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE SIDE CURTAIN AIR BAGS DEPLOYED WHILE SITTING IDLE AT A TRAFFIC STOP. THE SEAT BELTS SEIZED WHEN THE FAILURE OCCURRED. IN ADDITION, THE CONTACT STATED THAT SPORADICALLY, WHEN ACCELERATING THE VEHICLE WOULD STALL AND THEN SUDDENLY ACCELERATE INDEPENDENTLY. THE CONTACT WAS AWAITING THE RESULTS OF DIAGNOSTIC TESTING FROM THE DEALER. THE FAILURE MILEAGE WAS 26,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434031November 2, 2011
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE REAR CLIMATE CONTROL KNOBS ARE TO HOT TO TOUCH AFTER TURNING THE VEHICLE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428171October 1, 2011
WHEELS
THE TIRE PRESSURE SENSORS FOR THE FRONT AND REAR TIRES ARE REVERSED. FOR EXAMPLE, THE WARNING LIGHT HAS BEEN TELLING ME FOR A WEEK THAT THE FRONT RIGHT TIRE PRESSURE IS LOW (PSI 15 OR LESS). I HAVE PUT AIR IN THE FRONT RIGHT TIRE MULTIPLE TIMES TRYING TO FIX THE PROBLEM IDENTIFIED BY THE WARNING LIGHT, AND THE TIRE GAUGE WOULD READ ABOVE 35. I THOUGHT THE SENSOR WAS READING INCORRECTLY UNTIL I NOTICED THE REAR RIGHT TIRE WAS LOW. ONCE I PUT AIR IN THE REAR RIGHT TIRE, THE READING FOR THE FRONT RIGHT TIRE WENT FROM 9 PSI TO 36 PSI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425632September 15, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WITH THE AIR CONDITIONER ACTIVATED WHEN SUDDENLY WITHOUT WARNING, THE AIR CONDITIONER BLOWER FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE FAILURE RECURRED FOR THE SECOND TIME AND THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER WHO SUGGESTED IMMEDIATELY AFTER THE FAILURE, THAT THE ENGINE BE TURNED OFF AND RESTARTED TO RESET THE AIR CONDITIONER BLOWER. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND WAS UNABLE TO PROVIDE A REMEDY FOR THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 10/18/11*LJ UPDATED 11/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406450June 9, 2011
UNKNOWN OR OTHER
WHILE IN THE DRIVE POSITION ON A STEEP HILL AT A STOP SIGN, I REMOVED MY FOOT FROM THE BRAKE. THE VEHICLE BEGAN TO ROLL BACK ALMOST HITTING THE VEHICLE BEHIND ME. IT STARTLED ME. IN ORDER TO PROCEED SAFELY I HAD TO USE MY LEFT FOOT ON THE BRAKE AND MY RIGHT FOOT ON THE ACCELERATOR. IN THE SECOND INCIDENT, MY WIFE WAS PULLING INTO OUR DRIVEWAY WHICH HAS A SLIGHT INCLINE. SHE REMOVED HER FOOT FROM THE BRAKE, THE VEHICLE BEGAN TO ROLL BACK ALMOST HITTING OUR YOUNGEST DAUGHTER WHO WAS RIDING HER BICYCLE. MY WIFE WAS SCARED. WE FURTHER TESTED THE VEHICLE ON VARIOUS HILLS/INCLINES BOTH IN DRIVE AND REVERSE AND IT CONTINUED TO ROLL IN THE OPPOSITE DIRECTION OF THE ENGAGED GEAR. APPARENTLY, THIS IS A CHARACTERISTIC OF THE AUTOMATIC TRANSMISSION ON THIS VEHICLE. IT DOES NOT HAVE "HILL-HOLD" OR "HILL ASSIST".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386623March 6, 2011
EQUIPMENT, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
I EXPERIENCED A FLAT TIRE ON MY 2010 CHEVROLET TRAVERSE LT. AFTER SAFELY PULLING OFF THE ROAD AND GETTING THE JACK AND SUCH READY I LOWERED THE SPARE TIRE. AFTER 3 HOURS AND 3 PEOPLE ATTEMPTING TO RELEASE THE SPARE TIRE I DECIDED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP WHERE I PURCHASED THE CAR. THE RELEASE LEVER WOULD NOT LET THE TIRE FREE. GETTING MY SPARE TIRE DOWN SHOULD NOT BE THAT HARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385010February 23, 2011
SEAT BELTS
THE 2ND AND 3RD ROW SEAT BELTS ARE POORLY DESIGNED. IN ORDER FOR AN ADULT TO SIT IN THE BACK SEATS, THEY MUST SIT SIDEWAYS OR THE SEAT BELT WILL DIG RIGHT INTO THEIR HIPS. IT IS SO PAINFUL THAT PUTTING ON THE SEAT BELT AT ALL ONLY MAKES THE PROBLEM WORSE. ALSO, IT IS EXTREMELY DIFFICULT TO INSTALL A CARSEAT IN THE BACK ROWS AS WELL. ADDITIONALLY, CHILDREN HAVE A VERY DIFFICULT TIME TRYING TO FASTEN THEIR SEAT BELTS IF THEY ARE IN BOOSTER SEATS. THE BOOSTER SITS RIGHT UP AGAINST THE SEAT BELTS AND MAKE A CLICKING NOISE SO THAT YOU THINK THE BELT HAS BEEN FASTENED BUT THE MAJORITY OF THE TIME IT IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378295January 22, 2011
SEAT BELTS
SECOND ROW SEAT BELT BUCKLES ARE STIFF AND MAKE IT EXTREMELY UNCOMFORTABLE WHERE PASSENGERS HAVE TO SIT SIDEWAYS SO THAT THE BUCKLE DOESN'T HURT THEM, LEAVING THEM PRONE TO INJURY IN CASE OF AN ACCIDENT. MY MOTHER BRUISED HER HIP AFTER SITTING IN THE SECOND ROW WHEN I HAD TO BRAKE HARD AFTER I WAS CUT OFF BY ANOTHER DRIVE. ALMOST EVERYONE THAT SITS IN THE MIDDLE OF THE SECOND ROW REFUSES TO PUT ON THEIR SEAT BELT BECAUSE IT HURTS THEIRS HIPS. ALSO, THIS MAKES IT HARD TO BUCKLE IN A CHILD WITH A BOOSTER SEAT AS THERE IS VERY LITTLE ROOM TO CLICK IN THE SEAT BELT WITH THE SEAT IN PLACE. TWICE ALREADY I BELIEVED MY DAUGHTER WAS CLICKED IN BUT IN FACT SHE WASN'T BECAUSE THE BUCKLES HAD LITTLE TO NO GIVE AND GAVE ME THE IMPRESSION THAT SHE WAS SECURE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10368641December 2, 2010
TRACTION CONTROL SYSTEM
2010 CHEVY TRAVERSE WITH APPROX 20K MILES. 5 TIMES HAS POSTED A MESSAGE STATING "TRACTION CONTROL DISABLED, SERVICE STABIL-TRACK". THIS HAPPENED 4 TIMES WITHIN A WEEK. TOOK TO DEALER AND THEY COULD NOT REPRODUCE THE PROBLEM. THEY CHECKED FOR COMPUTER CODES AND FOUND NONE. PROBLEM WENT AWAY FOR APPROX. 4 WEEKS THEN RETURNED AGAIN THIS MORNING. IT APPEARED TO RESET ITSELF AFTER STOPPING THE ENGINE FOR 5 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363742November 2, 2010
SEAT BELTS
WE OWN A 2010 CHEVY TRAVERSE WITH THE 8 PASSENGER SEATING. I AM AWARE THAT THIS PROBLEM AFFECTS ALSO THE SEVEN PASSENGER VERSIONS OF THIS VEHICLE ALSO, THROUGH CONVERSING WITH OTHER TRAVERSE OWNERS ON BLOGS. THE REAR SEATBELT ANCHORS ARE VERY PAINFUL TO PASSENGERS, AND DIG INTO THE HIPS. THIS AFFECTS THE SECOND ROW PASSENGERS, WHETHER THE CAR IS EQUIPPED WITH CAPTAINS CHAIRS OR A SECOND ROW BENCH. IT ALSO AFFECTS ALL THIRD ROW PASSENGERS. THE ANCHORS ARE ENTIRELY TOO STIFF AND STICK STRAIGHT OUT FROM THE 90 DEGREE POINT OF THE SEAT, WITH NO "GIVE" AT ALL. THE PASSENGERS HAVE TO ACTUALLY SIT A BIT SIDEWAYS TO AVOID BEING DISCOMFORTED BY THE BELTS. ALSO, SOME TRAVERSE OWNERS HAVE COMPLAINED OF A GREAT DEAL OF DIFFICULTY WITH INSTALLING CAR SEATS BECAUSE OF THESE BELT ANCHORS. MY KIDS ARE OLDER NOW, SO I HAVEN'T EXPERIENCED THIS, BUT I FEEL FOR THEM. I WOULD APPRECIATE SOMEONE FROM YOUR DEPARTMENT LOOKING INTO THIS MATTER, AND POSSIBLY GETTING US DISGRUNTLED TRAVERSE OWNERS SOME SATISFACTION. THANK YOU IN ADVANCE FOR YOUR COOPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356620September 20, 2010
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT WAS TRAVELING 45 MPH WITH THE AIR CONDITIONER ACTIVATED WHEN THE AIR BECAME HOT. IN ADDITION, THE CONTACT SHUT OFF THE VEHICLE AND WAS UNABLE TO RESTART THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WAS 12,000. UPDATED 01/26/11*LJ THE CONSUMER STATED ALL THE GAUGES DROPPED TO ZERO AND THE WINDOWS WOULD NOT OPEN AFTER THE ENGINE WAS TURNED OFF. THE VEHICLE WOULD NOT RESTART FOR 45 MINUTES. THE VEHICLE WAS FIXED AFTER THE SECOND TIME. UPDATED 04/13/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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