Chevrolet Traverse Complaints (2011)

608 consumer complaints on file.

#10423138September 3, 2011
POWER TRAIN
WHEN REVERSING OUT OF MY DRIVEWAY I CANNOT PUT IT IN DRIVE OR STOP IT. I HAD TO PUT IT IN PARK TURN IT OFF AND PRESS THE EMERGENCY BRAKES IN ORDER FOR IT TO STOP ROLLING DOWN THE HILL. THIS HAS NOW OCCURRED APPROXIMATELY 4X. LAST NIGHT IT HAPPENED AGAIN BUT THE EMERGENCY BRAKE DIDN'T WORK THE ENGINE MADE A WHINING/SCREECHING NOISE AND THE CAR SLAMMED INTO ROCKS AND A FIRE HYDRANT. WHICH TORE OFF MY BACK BUMPER. I HAD BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP WHEN I BROUGHT IT IN FOR SERVICE AND THEY COULDN'T FIND ANYTHING WRONG WITH MY CAR. AFTER IT HAPPENED AN ADDITIONAL 3 TIMES THEY TOLD ME TO CALL THEM THE NEXT TIME IT HAPPENED AND THEY WOULD COME PICK IT UP. SINCE THIS HAPPENED AGAIN LAST NIGHT THEY HAVE YET TO PICK IT UP. THEY WERE CLOSED AND WONT BE OPEN AGAIN UNTIL AROUND 8AM CENTRAL TIME. I AM FORTUNATE THAT THIS DID NOT HAPPEN ON A MAJOR ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411488July 8, 2011
FUEL SYSTEM, GASOLINE
VEHICLE WAS TRAVELING EAST ON I-64 IN NORFOLK, VA. OCCUPANTS SMELT FUEL AND PULLED OVER. WITNESSES ADVISED THAT IMMEDIATELY PULLING OVER THE VEHICLE WAS ON FIRE IN THE ENGINE COMPARTMENT AND WITHIN 60 SECONDS THE FIRE WAS OBSERVED IN THE FRONT DRIVER PASSENGER SEAT AREA. THE DRIVER AND PASSENGER HAD MOVED TO THE BACK SEAT AREA TO TRY AND FREE A 4 YEAR OLD CHILD FROM THE CAR SEAT. THE FEMALE PASSENGER THEN EXITED THE REAR DRIVER WINDOW SUFFERING CRITICAL BURNS IN THE FIRE. THE MALE DRIVER EXPIRED IN THE BACK SEAT OF THE VEHICLE. BYSTANDERS REMOVED THE CHILD. *TR
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
1
#10410822July 7, 2011
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
DEFECTIVE BRAKING SYSTEM INCLUDES STABILITRAK AND ABS SYSTEM. THE BRAND NEW VEHICLE HAS BEEN SERVICED FIVE TIMES FOR BRAKING FAILURE. WHILE WAITING AT A TRAFFIC LIGHT THE ABS KICKED IN AND THE BRAKE WENT TO THE FLOOR. THE SENSORS HAVE BEEN CHANGED/DEBRIS CLEANED/AND FRAYED WIRES REPLACED. THE VEHICLE IS STILL NOT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407008June 15, 2011
VISIBILITY:REAR WINDOW WIPER/WASHER
MY 2011 CHEVY TRAVERSE WAS PARKED IN THE GARAGE FOR OVER AN HOUR WHEN MY HUSBAND WALKED IN THE GARAGE AND HEARD A CRACKLING NOISE. HE BEGAN WALKING AROUND TRYING TO FIND THE NOISE AND SAW THE BACK WINDOW OF THE TRAVERSE SLOWING CRACKING. WHEN HE FIRST OBSERVED - THERE WAS NO HOLES - ONLY CRACKING. THE CRACKING CONTINUED FOR UNKNOWN LENGTH OF TIME. TWO HOLES IN THE CENTER FORMED AS GLASS FELL OUT. BY THE NEXT MORNING, ONE LARGE HOLE IN THE CENTER HAD FORMED. THE GLASS APPEARS TO BULGE OUT FROM THE INSIDE OF THE CAR. THE EDGES OF THE GLASS ALL AROUND THE PERIMETER OF THE WINDOW ARE GONE. TEMP OUTSIDE WAS AROUND 72 DEGREES. NOTHING UNUSUAL ABOUT WEATHER OR TEMP ON THIS DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404454June 4, 2011
SEATS
2011 CHEVY TRAVERSE HEADREST PUSHES HEAD FORWARD RESULTING IN NECK AND BACK STRAIN WHICH IS A HEALTH AND SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399743May 10, 2011
POWER TRAIN, TRACTION CONTROL SYSTEM
TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THE VEHICLE LOST POWER WHILE SHIFTING INTO THIRD AND FOURTH GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT INDICATED THE FAILURE WAS LOCATED IN THE TRANSMISSION MODULE. THE DEALER REPLACED THE TRANSMISSION MODULE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO LOSE POWER WHILE SHIFTING INTO THIRD AND FOURTH GEAR, AND THE STABILITY CONTROL LIGHT ILLUMINATED. THE VIN INFORMATION WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THE TRANSMISSIONS WAS EQUIPPED WITH SIX SPEEDS AND WAS DESIGNED TO LOSE SPEED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 9,081.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383148February 17, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE RPMS SUDDENLY INCREASED BUT THE VEHICLE WOULD SLOW DOWN SUDDENLY. AFTER ATTEMPTING TO ACCELERATE, IT WOULD NOT DO SO UNTIL A COUPLE OF MOMENTS LATER. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR THE PAST THREE MONTHS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354433September 8, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE LT. WHEN THE CONTACT LOWERED THE REAR WINDOWS WHILE DRIVING 65 MPH THE VEHICLE MADE A LOUD NOISE AND SHOOK VIOLENTLY. THE MANUFACTURER FILED REPORT 71863208759. THE MANUFACTURER ALSO ADVISED HIM TO LOWER THE FRONT WINDOWS FIRST IN ORDER TO LET THE AIR PRESSURE OUT, BEFORE LOWERING THE REAR WINDOWS SINCE THE FAILURE WAS AN ENGINEERING DEFECT. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Traverse