Chevrolet Traverse Complaints (2025)

185 consumer complaints on file.

#11727916March 30, 2026
ELECTRICAL SYSTEM
The contact owns a 2025 Chevrolet Traverse. The contact stated that while attempting to start the vehicle with the Push-To-Start feature, the vehicle failed to start as intended, and the battery was drained. In addition, AAA Roadside Assistance arrived at the residence to recharge the battery. The vehicle was taken to a local dealer, where it was determined that the On-Star module was draining the battery, preventing the low power mode from activating. The contact stated that the failure had occurred on several occasions. The manufacturer was made aware of the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727481March 27, 2026
SERVICE BRAKES
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormal metal-on-metal sound coming from the front brakes. No warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer lubed the brakes; however, the failure persisted, and the abnormal grinding sound had worsened. The vehicle was taken back to the dealer. However, no cause for the failure was found. The dealer lubed the brakes and informed the contact that the failure was common with the vehicle. The contact stated that the sound worsened. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726323March 23, 2026
SERVICE BRAKES
Master Brake Cylinder is defective. Multiple caution lights illuminated. (Service ESC, Service Brake Assist, Cruise Control Inoperative) Ed Morse Chevrolet and Brad Deery Motors have both confirmed the brake cyclinder being defective. Ed Morse advised not ordering the same brake cylinder as they are known issues from factory, they advised me to wait for the recall or a re-engineered part to be produced by GM. Brad Deery Motors knew nothing about this and they are currently putting the OEM master brake cylinder back on the car. I believe they are putting a known defective component back on my brand-new vehicle. There is currently a law suit in Pennsylvania. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724373March 14, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The first component to fail was the brake booster module which controls the ABS, forward collision, adaptive braking, adaptive cruise, traction control system, etc. The malfunction started when the forward collision assist activated to prevent me from hitting a deer in the road. We avoided hitting the deer but all of those lights came on immediately. We contact Friendship Chevrolet the dealer we bought the car from had us bring it in to be checked. They confirmed the defective Module and said that it was a reported issue that GM had it's engineers looking at. They said they would have to wait for the part to arrive, advised that we could continue to drive the car even though there was a major malfunction with the critical braking systems. did not offer any type of loaner to ensure my family's safety. We had to wait for more than 30 days for them to receive the part and complete the repair still driving this unsafe vehicle because we had no other choice considering how high the MSRP & payment is on the vehicle. Once the repair was finally completed we immediately began to notice that the brakes were consistently screeching when in slow moving traffic like car rider pick up line. I reported the issue to the dealership and they gave me the answer that it was due to a more abrasive brake pad being used due to it being a passenger vehicle and it's weight. We continued to deal with the squeaking for months then we noticed a coolant leak. Dealership again said had to wait for part. After they did not contact me back I contacted GM and opened a case. When they got it in I also had them change the brakes out of my own pocket. Now the brakes squeak anytime pressure is applied and when coming to a complete stop they grind so loud you can hear and feel them digging in. GM still says nothing is wrong and brakes are a maintenance charge and are not covered for any reason. I feel the vehicle is still extremely unsafe and my family is at risk of possible crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724286March 14, 2026
POWER TRAIN, UNKNOWN OR OTHER
Check engine light came on with limited acceleration vehicle, then proceeded to overheat several times having to pull over to the side of the road in very dangerous locations vehicle was brought to dealership and it was determined it was a coolant pump. It was replaced under warranty. I want it to be known that there was an issue as others I have heard our ex experiencing the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722488March 6, 2026
SERVICE BRAKES
Turned on vehicle on 3/2/2026 and received a message stating "Anti-lock break system failure. Drive slow and stop cautiously." I test drove my vehicle in my local neighborhood and discovered that my brakes were only functioning at about 20% and would only respond if the brake petal was pressed all the way down. My car was towed to the local dealership to be assessed and was determined to need Reservoir 4.651, Cylinder 4.650, and Fluid 8.800 when it was picked up on 3/6/2026. Under further review of this report I came to discover a class action lawsuit for this vehicle make and model relating to cylinder part #85762161. I am unsure if my original part was that part number, but my experience closely mirrors other's that have been reported for the same issue and part repair. The part that was also replaced in my vehicle after the repair was part #85762161. Some individuals in this lawsuit have reported 100% brake failure. I am fearful to continue driving the vehicle knowing that there could still be ongoing issues with the part that directly relates to the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720806February 26, 2026
SERVICE BRAKES
I was driving at night on a dark road My truck showed “ Brake assist failure. Press hard to brake. Speed limited.” I tried to step on the brakes & the truck didn’t stop. I was able to eventually turn the truck off & when I restarted it was fine. Luckily it wasn’t a busy street or that I didn’t have my 3 kids with me because it could’ve ended differently. I set an appointment at my dealership & when I went to start my truck again 1. It was dead and 2 when I jumped it, that same message popped up again & my truck was towed to the dealership on 2.25 & I haven’t heard back from the dealership since with an update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719203February 19, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Initially, the engine would intermittently fail to start and at times would not start at all. I took the vehicle to a certified Chevrolet service center, where the battery was tested and found to be functioning properly. They later concluded that a faulty front-view camera was disrupting the electrical system and ordered a replacement (my first visit was Friday, 9/26/25). I took the car home for the weekend due to family obligations. On Monday, 9/29, while driving back to the service center, the engine suddenly shut off on a local road. The brakes went completely to the floor for 3–5 seconds before the engine restarted—just before I nearly collided with another vehicle at a red light. I reported this immediately, and the dealership kept the car for further testing. On Thursday, 10/2, they informed me they found no additional issues and believed the camera was the root cause. However, the problem persisted. On Sunday, 10/5, while stopped at a red light at Hawthorn St. and Memorial Dr., the engine shut off again as I began to accelerate. The brakes sank to the floor, and I had no steering control for approximately 5–7 seconds before the vehicle restarted. My wife and I were extremely shaken, especially with our children in the car. On Monday, 10/6, we contacted roadside assistance to tow the vehicle back to the service center. After additional testing, we were informed that the battery had failed this time and was replaced. However, replacing the battery does not reassure us that the engine and braking system will not fail again while driving, or the brake failure would happen again when the battery is low - which poses a serious safety risk to our family. When my wife called GM to report this issue, all they offered was 200 points worth of rewards....We originally bought this car for safety, but not this has been compromised and we no longer feel safe. Thank you for your attention to this matter. I am happy to provide any additional information if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718930February 18, 2026
STRUCTURE:BODY
Purchased the traverse January 10, 2026 with almost 26k miles on it. Approximately one month later, only 1200 miles or so into owning it, the shark fin antenna cover came off and is missing. It’s not the entire antenna that is hooked into the car, it’s only the plastic cover that covers up the electronics. This plastic piece randomly flying off the car put other motorists at risk, due to the plastic cover potentially striking another vehicles windshield distracting them from keeping their eyes on the roadway, striking another motorists vehicle causing damage to said vehicle, or even striking a person walking down the street potentially resulting in physical harm! I have talked with GM dealerships about this issues along with reading that numerous people have had the same issue, and they have yet to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717991February 14, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I turned my vehicle on and my brakes, ABS, traction control and anti collision lights all came on. Upon research this is a known problem in 2025 and a recall in 2024. It did in fact end up being the master cylinder and brake system that faulted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717954February 14, 2026
SERVICE BRAKES
While driving, ABS, traction control, ESC, forward collision, and AWD alerts were indicated by the car. At the time it had 10 months in service and approximately 12,800 miles accumulated. After 17 days at the dealers service department and a direct call to GM the brake master cylinder and associated components were replaced. I've seen several reports of this generation of Traverse having this same issue for other owners at low mileage. I want to file this report to ensure that NHSTA is aware of this serious safety concern that could result in loss of braking power. It appears to be widespread and not addressed by any recall and dating back to the 2024 model year change to the most recent generation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717837February 13, 2026
UNKNOWN OR OTHER
Onstar system failed in car, dealership has to order new telamatics system. The system is on a national back order with no eta. I was told to pickup my car car with no resolution in site. This is unsafe to continue to drive my car with this failed system. My car is still under bumper to bumper warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717337February 11, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
Onstar Module failed causing battery to drain and no ETA on part -- from Chevy - To drive the vehicle the module is disconnected by the dealer as parasitic battery drain causes all other safety systems to fail - with module disconnected hazard lights will not work - so if situation happens where hazards are necessary to save occupants life they are not working and functioning due to care to able to function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716605February 8, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
El 6 de enero de 2026, minutos después de retirar el vehículo del concesionario tras un servicio de frenos, el sistema de enfriamiento presentó pérdida total de refrigerante debido a una manguera del radiador rota. El vehículo fue regresado inmediatamente y quedó retenido por recomendación técnica de no conducirlo por riesgo de sobrecalentamiento del motor. La condición representa un riesgo de seguridad pública si ocurre durante la conducción, ya que puede provocar pérdida súbita de potencia, detención inesperada del vehículo y posible incidente vial. El 21 de enero de 2026, durante inspección previa a entrega, se detectó una segunda falla: módulo OnStar inoperante (GPS no funcional). Ambos eventos fueron diagnosticados por el concesionario autorizado. La pérdida súbita de refrigerante y posible sobrecalentamiento del motor implica riesgo de falla mecánica repentina, pérdida de potencia o detención del vehículo en circulación, lo que puede causar un incidente vial. El concesionario indicó explícitamente que no debía conducirse el vehículo bajo esas condiciones. Sí. Ambos problemas fueron confirmados por el concesionario autorizado: primero la falla del sistema de enfriamiento, luego la falla del módulo OnStar. El vehículo ha sido inspeccionado por el concesionario autorizado. El fabricante ha sido notificado formalmente y existe un caso abierto con su departamento de atención al cliente. No existían advertencias previas. Las alertas y ventilador excesivo aparecieron minutos después de salir del concesionario el 6 de enero. La falla del GPS se detectó el 21 de enero durante inspección previa a entrega. El vehículo continúa retenido por reparación pendiente y no ha sido devuelto en condiciones seguras o funcionales.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716432February 7, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle has been brought to an authorized dealership for numerous service visits related to electrical system issues that ultimately affected the braking system. During one service visit, the vehicle was returned to me with multiple active dashboard warning lights illuminated related to the braking system, including Electronic Stability Control and Automatic Emergency Braking. I questioned the presence of these warning at pickup and was advised by the dealer that the vehicle was safe to drive and that the warnings would clear on their own. After driving the vehicle for a short period, I became uncomfortable continuing to operate it with brake-related warning lights still active and returned it to the dealer. Upon further diagnosis by a service technician, it was discovered that the vehicle has significant brake system defects requiring replacement of major components, including the brake control module and master cylinder. During diagnosis, the brakes locked and the parking brake would not disengage, rendering the vehicle undrivable. No collision or injury occurred. However, the vehicle was released to me with active brake system warnings and later found to have serious brake defects. Due to the safety-critical nature of the braking system and the repeated electrical and brake-related service history, I am reporting this for documentation and review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714149January 29, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle currently at dealership for ESC, brake system and ABS warning lights coming on. Unable to use cruise control once these lights came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713962January 28, 2026
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS, EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2025 Chevrolet Traverse. The contact stated while driving approximately 70 MPH, the vehicle shifted into LIMP Mode, causing the vehicle to decelerate unintendedly. During the failure the headlights and the interior lights flashed and flickered, and the ABS, traction control, and several unknown messages were displayed. While depressing the brake pedal, the brake pedal extended to the floor and the vehicle failed to immediately stop. The vehicle was later towed to the local dealer who recharged the battery and performed a software update to the Crucial Control Module. The contact stated that three weeks later the same failure had reoccurred. The local dealer and manufacturer were notified of the failure. The failure mileage was 9,995.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712724January 22, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the interstate, the anti-collision system activated when a car swerved in front of the vehicle. The vehicle stopped and resulted in a brake failure after that. All brake warning lights came on the dash, message stating brake failure and drive with caution and limited speed was displayed. Brakes were no longer working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711893January 19, 2026
SERVICE BRAKES
Brakes have squeaked since the day we bought our brand new vehicle. I have contacted the dealers and called corporate. The answer I have received from both is”it is the material they are making the brake pads out of.” We paid over $50,000.00 for our vehicle and do not want to deal with squeaky brakes all the time. They will not do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711776January 18, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I own a 2025 GMC Traverse purchased in July 2025. The vehicle is experiencing ongoing electrical system issues. The GPS and OnStar systems are inoperative, including vehicle location services. The vehicle cannot connect to OnStar or detect a Wi-Fi connection. In addition, the adaptive cruise control is not functioning properly. These systems have been inoperative for approximately 4 weeks. The vehicle was taken to the dealership and I was informed that parts are required, but no repair timeline has been provided. The loss of GPS, OnStar emergency services, and adaptive cruise control presents a safety concern, as emergency response, vehicle tracking, and driver assistance features are unavailable while driving. The issue remains unresolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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