Chevrolet Suburban Complaints (2000)

356 consumer complaints on file.

#10125841June 13, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
2000 CHEVROLET SUBURBAN EMERGENCY BRAKE SHOES HAD RUINED THE ROTORS.*MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124642June 8, 2005
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
ABS/BRAKE LIGHT ILLUMINATES INTERMITTENTLY. DEALER SAYS BRAKE CONTROL MODULE MUST BE REPLACED AT COST OF $1100. THIS IS A POTENTIAL SAFETY ISSUE AND SHOULD BE COVERED BY WARRANTY IN MY OPINION AS THE ABS SYSTEM IS INOPERABLE WHEN THE LIGHT IS ON. I ALMOST WRECKED DRIVING IN RAIN ON JUNE 7, 2004 WHEN APPLYING BRAKES AND REAR LOCKED UP - NOT REALIZING ABS WAS NOT OPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119519June 2, 2005
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
THE CONSUMER'S VEHICLE ENGINE IS STALLING, AND THE FUEL PUMP WAS JUST REPLACED FROM OVERHEATING . NOW, HEARD ABOUT THE RECALL FROM GM. BOUGHT IN 2001 AND HAD PROBLEMS SINCE THE VEHICLE WAS BOUGHT. WHEN STOPPED AT A STOP SIGN THE VEHICLE COMPLETELY STALLED OUT, THIS HAS HAPPENED NUMEROUS TIMES.*AK *SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122085May 25, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: ABOUT ON 4/1/05 THERE WAS A PROBLEM WHEN DRIVING AT LOW SPEEDS, BRAKES MADE A GROWLING SOUND, AND DIDN'T GRAB. EXTENDED STOPPING DISTANCE IS REQUIRED. BRAKES HAVE BEEN INSPECTED TWICE BY FIRESTONE AND ONCE BY DEALER. ALL TESTS SHOWED NO REASON FOR PROBLEM. UPON REPORTING THE PROBLEM TO DEALER, THEY REPORTED THEY WEREN'T AWARE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121015May 16, 2005
SERVICE BRAKES, AIR:DISC:ROTOR
WE EXPERIENCED PROBLEMS WITH THE BRAKES ON OUR 2000 SUBURBAN LAST FALL AND TOOK IT IN FOR WORK. WE WERE TOLD THE REAR ROTORS WERE COMPLETELY RUSTED AND WOULD NEED REPLACEMENT, AND THE FRONT ROTORS REQUIRED SIGNIFICANT MACHINING TO REPAIR. THE BRAKES STILL WEREN'T RIGHT, AND WE NOTICED THE ANTILOCKS WERE KICKING IN EVEN ON SLOW DRY STOPS. THE DEALER DISCOVERED THE ANTILOCK UNIT WAS DEFECTIVE AND REPLACED IT. WE'VE BEGUN NOTICING 'GRABBINESS' IN THE BRAKES AND TOOK IT BACK IN. AFTER ONLY 10,000 MILES SINCE PUTTING NEW REAR ROTORS ON, WE AGAIN NEED NEW ROTORS. THE FIRST TIME WE WERE TOLD TRUCKS FROM THE NORTHEAST (WE BOUGHT IT AT AN UPSTATE NY DEALER) ALWAYS NEEDED NEW ROTORS BECAUSE OF ALL THE SALT. THE TRUCK HAS MAYBE BEEN IN NY FOR 20% OF ITS LIFESPAN. THIS MOST RECENT TIME WE WERE ASKED IF WE HAD BEEN TRAILING A BOAT IN THE OUTER BANKS. WE WERE CHARGED $800 THE FIRST TIME TO REPAIR THIS AND NOW, 10,000 MILES LATER WE'RE BEING CHARGED ANOTHER $1200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120647May 11, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE A 2000 CHEVY SUBURBAN AND A 1999 GMC SIERRA TRUCK BOTH VEHICLES HAVE PROBLEMS WITH THE DOOR HANDLES NOT COMING BACK TO THE PROPER POSITION TO LATCH PROPERLY WITHOUT MANUALLY PUSHING THEM IN AFTER YOU CLOSE THE DOOR. THIS HAS CAUSED MY DOORS TO OPEN AND ALMOST HAVING ONE OF MY CHILDREN FALL OUT WHILE GOING DOWN THE ROAD. THIS IS A PROBLEM THAT HAS BEEN ONGOING SINCE I BOUGHT THE VEHICLES. THE DOOR HANDLES STAY IN THE OUT POSITION WHEN CLOSED INSTEAD OF BEING PULLED INTO THE DOOR HANDLE AND LATCHING. IT ALSO PREVENTS A PERSON FROM GETTING OUT OF THE CAR IF THE DOOR DOES LATCH THEY NEED TO ROLL THE WINDOW DOWN TO PUSH THE HANDLE IN OR HAVE SOMEBODY ELSE PUSH THE HANDLE IN SO YOU CAN UNLOCK THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118489April 26, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE STALLED, HESTITATED WHEN STARTED, SMOKED WHEN VEHICLE IS FIRST STARTED, DID NOT REGISTER GAS CORRECTLY, GAS NEEDLE WOULD FLOAT. I WAS TOLD MY VEHICLE IS NOT PART OF THE CURRENT RECALL, HOWEVER, I HAVE EXPERIENCED THE SAME PROBLEMS AS NOTED ON THE RECALL AND MY VEHICLE WAS MANUFACTURED THE SAME YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118403April 25, 2005
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SHOULDER HARNESS RETRACTOR DOES NOT RETRACT SHOULDER HARNESS ASSEMBLY. HAVE HAD THE VEHICLE INTO THE DEALERSHIP FOR WARRANTY REPAIR ON THE SHOULDER HARNESS ASSEMBLY, BUT THE REPAIR WORK DID NOT REMEDY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114596March 24, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP
2000 SUBURBAN 2500 [XXX] - LOSS OF STEERING AND BRAKES AT SPEED. MY 73 YEAR OLD FATHER WAS DRIVING MY 4 YEAR OLD DAUGHTER TO SCHOOL AND WAS ROUNDING A CORNER WHEN THE STEERING WHEEL BECAME NEARLY IMPOSSIBLE TO TURN AND THE BRAKES BARELY ABLE TO STOP. HE WENT STRAIGHT MIDWAY THROUGH THE TURN AND APPLIED THE BRAKES AS HARD AS HE COULD. LUCKILY, NO CARS WERE APPROACHING AND HE EVENTUALLY STOPPED. I HAD THE SUBURBAN TOWED TO THE DEALER AND WAS INFORMED THAT A RECALL WAS IN PROGRESS FOR MY VEHICLE AND THE PARTS AND LABOR WOULD BE REPLACED FOR FREE. I WOULD HAVE TO PUT THE REPAIR ON MY VISA AND THEN BE REIMBURSED. I CALLED GM AND THEY SAID THEY WOULD SEND THE REIMBURSEMENT FORMS. THEY THEN CALLED ON MARCH 17TH AND SAID THAT MY VEHICLE WAS JUST OUTSIDE THE VIN RECALL RANGE BUT WAS IN THE SAME YEAR AND I WOULD NOT BE REIMBURSED. MY CONCERN IS THAT THE PARTS THAT WERE RECALLED WERE IN MY VEHICLE BUT GM CLAIMS THAT MY VEHICLE IS NOT AFFECTED. HERE IS THE RECALL DESCRIPTION FROM GM - "THE HYDRAULIC PUMP DRIVESHAFT CAN FRACTURE IN THE 98,221 VEHICLES MENTIONED, WHICH CAUSES IMMEDIATE LOSS OF POWER STEERING ASSIST AND CAN RESULT IN LOSS OF BRAKING ASSIST". THE REPAIR WAS OVER $600 BUT MORE IMPORTANTLY, MANY OF THE VEHICLES WITH THE BAD PARTS (LIKE MINE) WILL NOT BE RECALLED AND SOMEONE COULD EASILY BE KILLED ( A PEDESTRIAN, A HEAD ON CRASH, ETC). WE'RE TALKING ABOUT CATASTROPHIC STEERING AND BRAKE FAILURE AT THE SAME TIME! NORMALLY, I'M NOT TOO CARING ABOUT THIS STUFF AND I REGARD IT AS SOMEONE ELSES PROBLEM BUT I DON'T WANT THIS BLOOD ON MY HANDS IF I DON'T DO SOMETHING ABOUT IT. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109592March 8, 2005
POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER PLACED THE VEHICLE INTO THE GARAGE AND TRANSMISSION FELT AS IF IT SLIPPED. THE NEXT DAY THE VEHICLE WOULD NOT GO OVER 40 MPH. TRANSMISSION HAD TO BE REPLACED AT A COST TO THE CONSUMER. THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE DRIVESHAFT RECALL 05V005000. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114867March 7, 2005
UNKNOWN OR OTHER
THE HOIST MECHANISM HOLDING THE SPARE TIRE OF THE CONSUMER'S 2000 CHEVROLET SUBURBAN CORRODED. AS A RESULT THE CONSUMER WAS UNABLE TO RELEASE THE SPARE TIRE *BF THE VEHICLE WAS TAKEN TO THE DEALER WHO ATTEMPTED TO LUBRICATE THE HOIST MECHANISM BUT WAS UNSUCCESSFUL. THE ENTIRE UNIT HAD TO BE REPLACED AT THE CONSUMER'S EXPENSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112570March 5, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ANTI-LOCK BRAKING SYSTEM (ABS) TRACTION CONTROL MODULE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112572March 5, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ANTI-LOCK BRAKING SYSTEM (ABS) TRACTION CONTROL MODULE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110021February 7, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I WAS GOING ON VACATION AND DRIVING AND ENGINE DIED .FAILURE WAS FUEL PUMP SHORT AND WAS BARE WIRES EXPOSED BY MELTING SAME AS IN YOUR NHTSA ACTION NUMBER PE04042 AND EA04026. PARTS WERE REPLACED AND PLEASE NOTE THAT NOT A GENERAL MOTORS DEALERSHIP WITHIN A 100 -MILES PLUS HAD THE FUEL PUMP IN STOCK. I WAS TOLD IT WAS TOO EXPENSIVE TO STOCK . THIS IS THEIR ONE OF THEIR MAIN ENGINES AND NO ONE STOCKS THEM!? PLUS THIS WAS A FRIDAY AND NO SAID THEY COULD GET TO MY 2000 SUBURBAN TILL TUESDAY PERIOD! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110828February 4, 2005
POWER TRAIN:DRIVELINE:DRIVESHAFT, STEERING
NHTSA RECALL CAMPAIGN 05V005000 CONCERNING A FRACTURED DRIVESHAFT. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT VEHICLE HAD TROUBLE WITH THE STEERING, MAKING IT DIFFICULT TO CONTROL THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107976January 26, 2005
FUEL SYSTEM, GASOLINE
2000 CHEVROLET SUBURBAN. TRUCK REFUSED TO START-WOULD FINALLY START, THEN STALL IMMEDIATELY. TOOK SEVERAL TRIES TO GET TRUCK RUNNING. TOOK TO DEALER-$800 TO INSTALL NEW FUEL PUMP. 2 WEEKS LATER, SAME PROBLEM. BACK TO DEALER, NEW FUEL FILTER (SECOND IN TWO MONTHS) AND FUEL INJECTION CLEANING. I RESEARCHED INTERNET AND FOUND THAT THERE IS A PROBLEM WITH FUEL PUMP. CONFRONTED DEALERSHIP WHO THEN ADMITTED THAT THERE IS A PROBLEM WITH FUEL PUMP--AND THAT THEY HAVE TO REPLACE 2 - 3 PER WEEK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104600December 27, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILURE - DANGEROUS HIGHWAY SPEED, STALL, ABRUPT STALL WHILE DRIVING AT INTERSTATE SPEEDS - VERY LUCKY TO COAST TO CONSTRUCTION TRAFFIC ONLY ENTRANCE ZONE IN AREA WITHOUT SHOULDERS. ALMOST REARENDED DURING STALL OUT.*AK DEALER STATES THAT FUEL PUMP IS DEFECTIVE AND REQUIRES REPLACEMENT FOR $700+ CHEVROLET CUSTOMER ASSISTANCE CENTER DOES NOT SHOW INDICATION THAT THIS PROBLEM IS SIGNIFICANT. WEB SEARCH SHOWS THAT NUMEROUS PEOPLE HAVE HAD SIMILAR EXPERIENCE. CAR WEBSITES SUCH AS MSN SHOW FUEL PUMP AS POSSIBLE FUTURE REPAIR REQUIREMENT IN THEIR EVALUATION. EXTENDED WARRANTY EXPIRED AT 100,000 AND CAR AT 107,000 MILES. NO CONSIDERATION GIVEN. DEALER AUTHORIZED TO MAKE REPAIR AT MY EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108869December 21, 2004
PARKING BRAKE
THE PARKING BRAKE SHOE WAS COMING LOOSE AND GOUGING INTO THE ROTOR AND ALSO THE BACKER PLATES RUSTED AWAY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097991October 29, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECENTLY PURCHASED THIS VEHICLE USED. WHEN STOPPING AND APPROACHING 5-10 MPH THE ANTI-LOCK BRAKING ACTIVATES AND CAUSES A "SKID" EVEN ON DRY PAVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097932October 28, 2004
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL LEAK WITH FULL TANK ON LEVEL GROUND. APPEARS SIMILAR TO DEFECT SUMMARY EA04026. VEHICLE HAD HAD FUEL SENSOR REPLACED 06/2002 AT 36000 MILES FOR SPORADIC FUEL GAGE / TEMP GAGE FAILURES. EXPECT THIS IS CAUSED BY THE MELTED ELECTRICAL TERMINALS AT PUMP MODULE. POSSIBLY RELATED TO SENSOR REPLACEMENT.*AK DOES NOT LEAK ON LEVEL AFTER DRIVING 10 MILES AFTER FILLUP, BUT WILL LEAK IF POINTED DOWN HILL - VERY NOTICEABLE FUEL LEAK. CERTAINLY A FIRE HAZARD. HAVE TALKED WITH CHEVROLET 1-800-222-1020. THEY ACKNOWLEDGE THE "ENGINEERING ANALYSIS" BUT WILL NOT AUTHORIZE FOOTING THE BILL FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban