Chevrolet Suburban Complaints (2000)

356 consumer complaints on file.

#10139642October 13, 2005
WHEELS:RIM
MY 3 YR OLD SON HAS RECEIVED 2ND DEGREE BURNS TO 3 OF HIS FINGERS FROM REACHING THROUGH THE RIM OF OUR SUBURBAN. I WOULD LIKE TO SEE ALL CAR MAKERS TO MAKE THE RIMS DIFFERENTLY SO LITTLE FINGERS DO NOT GET INTO DANGER! I HAVE CALLED GM AS OF 10-13-05. I WOULD LIKE TO SEE SOME TYPE OF GUARD PLACED ON ALL RIMS TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. PLEASE CONTACT ME TO ADVISE ME OF YOUR FINDINGS. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10138157September 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2000 CHEVY SUBURBAN. ANTI-LOCK BRAKES ACTIVATING UNDER DRY NORMAL CONDITIONS CAUSING LONGER STOPPING DISTANCES. INVESTIGATED NHTSA WEBSITE AND FOUND FUTURE RECALL NOTICE RELATING TO THIS CONDITION. PRESENTED VEHICLE TO DEALER TO FIX PROBLEM. DEALER PERFORMED RECOMMENDED FIX, BUT THIS DID NOT REMEDY CONDITION, IN FACT IT MAY HAVE EXACERBATED THE PROBLEM. DEALERS ONLY RECOMMENDED SOLUTION WAS TO REPLACE THE FRONT WHEEL HUBS CONTAINING THE ANTI-LOCK SENSORS AT A COST OF $850. DEALER INDICATED THAT IT HAS HAD TO REPLACED NUMEROUS HUBS FOR THE EXACT SAME PROBLEM ON THESES VEHICLES AND THAT CHEVY HAS NOT TAKEN RESPONSIBILITY FOR ANY OF THESE SERVICES UNDER WARRANTY OR RECALL STATUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137873September 27, 2005
ELECTRICAL SYSTEM
A CAR FIRE IN OUR 2000 CHEVROLET SUBURBAN. SOURCE OF FIRE AS DETERMINED BY THE FIRE DEPARTMENT WAS ELECTRICAL. GM HAS BEEN NOTIFIED AND SAYS THEY WILL LOOK INTO INCIDENT. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10137558September 26, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT: WHEN DRIVING AT SPEEDS OF 65-70 MPH THE VEHICLE STALLED WHILE ACCELERATING TO PASS ANOTHER VEHICLE ON THE INTERSTATE. THE VEHICLE OPERATED AT A REDUCED SPEED. THE ENGINE DID NOT DIE, BUT WITH HESITATION THE SPEED DROPPED FROM 65- 35 MPH. THE CONSUMER CONTINUED TO PRESS THE GAS PEDAL, AND THE ENGINE COUGHED AND SHOT BACK UP AGAIN. THE CONSUMER PULLED OVER ON THE SHOULDER TO AVOID A TRACTOR TRAILER. THE CONSUMER RECEIVED A CONSUMER SERVICE BULLETIN ALERTING THE ISSUE OF ENGINE STALLING. THE CONSUMER LOST H LETTER AND CALLED GM, WHO SAID THIS WOULD NOT BE A RECALL UNTIL NOVEMBER. THE CONSUMER TOOK THE VEHICLE TO A CERTIFIED PEP BOYS MECHANIC, WHO DETERMINED THIS WAS A FUEL PUMP PROBLEM. THE FUEL PRESSURE, TEST THAT SHOWED A LOW FUEL PRESSURE LEVEL AT AN IDLE DUE TO FUEL PRESSURE, DROPPED EVEN MORE. THEY REPLACED THE FUEL PUMP. GM WOULD NOT REIMBURSE FOR CORRECTIONS. SINCE THE FUEL PUMP WAS REPLACED THERE HAVE BEEN NO PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136928September 19, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP
IN LATE JUNE 2005, MY WIFE WAS DRIVING OUR 2000 SUBURBAN. DURING A TURNING MANEUVER HER POWER STEERING WENT OUT. THE DEALER DOING THE REPAIR SAID A POWER STEERING ROD HAD BROKEN, AND IT COST JUST UNDER $800 TO REPAIR. LATER, I SAW NHTSA RECALL ID 05V005000, WHICH REPORTS BROKEN SHAFTS IN POWER STEERING PUMPS ON SOME SUBURBAN MODELS. I CALLED THE DEALER AND WAS TOLD MY VEHICLE WAS NOT INVOLVED IN THE RECALL, BUT THE SIMILARITY SEEMS TOO STRONG TO UNDERSTAND WHY THIS WOULD BE THE CASE. MY VIN IS [XXX]. *NM UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134341September 16, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT: THE CONSUMER WAS TRAVELING TO NORTH CAROLINA AT 70 MPH ON 8-8-05, AND HE WAS IN THE PASSING LANE WHEN THE CAR CUT OFF, AND THERE WERE TRUCKS PRACTICALLY ON TOP OF CONSUMER'S VEHICLE. THERE WAS NO WARNING. HE COULD NOT STEER. HE HAD TO GO OVER 3 LANES OF TRAFFIC TO GET OUT OF THE WAY. THE CONSUMER HAD THE VEHICLE TOWED TO A GARAGE. THEY REPLACED A 20 AMP FUSE GOING TO THE ELECTRONIC CONTROL MODULE (ECM) HE PICKED IT UP. HE DROVE ANOTHER 400 MILES. ON 8-17-05 THE CAR QUIT AGAIN ON THE HIGHWAY. HAD IT TOWED TO A CHEVROLET DEALER IN NORTH CAROLINA, AND THEY DETERMINED THAT IT WAS THE ELECTRIC FUEL PUMP IN THE FUEL TANK. HE RECEIVED A PENDING RECALL 05V155000 NOTICE ABOUT 3 WEEKS AGO PERTAINING TO THE FUEL PUMP. HE HAD THE CAR SERVICED BEFORE GOING TO NORTH CAROLINA, AND THEY DID NOT DIAGNOSE ANY PROBLEMS WITH THE CAR. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136079September 10, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS WOULD IMPROPERLY ENGAGE WHEN APPLY BRAKES AT SPEEDS OF 5-7 MPH CAUSING LONGER BRAKING DISTANCES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135467September 6, 2005
SEATS:MID/REAR ASSEMBLY
THE CENTER SEAT THAT SLIDES FORWARD ON THE PASSENGER SIDE OF VEHICLE WILL NOT REMAIN LOCKED AND SLIDES FORWARD WHEN BRAKES ARE APPLIED. ONCE THE SEAT IS LOCKED YOU CANNOT SLIDE IF FORWARD TO ENTER THE REAR SEAT. THE CAM MECHANISM IS PLASITC AND DOES NOT WORK. THIS IS A DANGEROUS PROBLEM AS I CARRY 7 CHILDREN TO SCHOOL EACH DAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128136August 30, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT: THE CONSUMER OWNS A 2000 CHEVROLET SUBURBAN K1500. HE STATED THERE WAS A RECALL NHTSA CAMPAIGN 05V155000 BUT HIS VEHICLE WAS NOT INCLUDED DUE TO VIN. HE CONTACTED THE DEALERSHIP AND THE MANUFACTURER. THE VEHICLE KEPT BLOWING THE ECM FUSE. THIS FUSE CONTROLS THE FUEL PUMP AND THE COMPUTER. THIS RECALL WAS A FIX FOR THE FUSE BLOWING. THE CONSUMER WAS DRIVING DOWN THE ROAD 70 MPH WHEN THE FUSE BLEW AND THE CAR JUST DIED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133194August 17, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I TOOK MY 2000 SUBURBAN TO THE GARAGE BEFORE LEAVING ON VACATION IN JUNE OF 2004 BOTH BACK ROTORS NEEDED REPLACED. BOTH WERE SO RUSTED THEY COULDN'T BE MACHINED. THEY HAD TO BE REPLACED. THEN IN JULY OF 2005 BEFORE GOING ON VACATION BOTH FRONT ROTORS WERE RUSTED. THEY MUST BE REPLACED ALSO. BECAUSE OF THE ROTORS BEING SO RUSTED IT CAUSED THE BACK BRAKES TO BECOME WORN OUT AND NOW THEY NEED TO BE REPLACED ALSO. YOU SPEND OVER $35,000 DOLLARS ON A VEHICLE SO YOU CAN BE SAFE AND HAVE A SAFE VACATION AND BEFORE YOU LEAVE IT COSTS YOU HUNDREDS OF DOLLARS. YOU WOULD THINK THAT FOR THE PRICE YOU SPEND ON THESE VEHICLES, THAT THE COMPANY COULD AT LEAST USE METAL THAT WOULD NOT RUST AND FALL APART WITHIN 50,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131254August 3, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
HARD STOPPING ON MY 2000 SUBURBAN 2500 4X4, FELT LIKE YOU WERE NOT GOING TO GET STOPPED, THERE WAS A VERY SOFT BRAKE PEDAL AND NORMAL STOPPING DISTANCE WAS INCREASED DRAMATICALLY. INSPECTING THE BRAKES & ROTORS REVEALED EXTREME RUST ON INSIDE OF ROTOR AND ONLY A FRACTION OF THE BRAKE PAD WAS CONTACTING THE ROTOR. I REPLACED ALL 4 ROTORS & BRAKE PADS WHICH CORRECTED THE PROBLEM. I STILL HAVE ALL OF THE DEFECTIVE PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132391August 2, 2005
EQUIPMENT
2000 CHEVROLET SUBURBAN PROBLEMS WITH THE HOIST MECHANISM THAT IS HOLDING THE SPARE TIRE UNDERNEATH OF THE VEHICLE.*MR THE TIRE DEALER WAS UNABLE TO RELEASE THE SPARE TIRE, BECAUSE THE HOIST MECHANISM WAS CORRODED. ANOTHER DEALERSHIP INFORMED THE CONSUMER IT WAS NOT UNCOMMON FOR THE MECHANISM TO BECOME FROZEN FROM CORROSION. THE DEALER WAS UNABLE TO LUBRICATE IT, SO THEREFORE THE ENTIRE UNIT HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129942July 25, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONSUMER STATED THE ABS DID WORK. ON FRIDAY 7-15-05 THREE DEER RAN OUT IN FRONT OF HER AND SHE SLAMMED ON HER BRAKES AND THE CAR SKIDDED. THIS HAS HAPPENED IN THE PAST. THE ABS KICKS IN WHEN SHE COMES TO A STOP. NO LIGHTS COME ONE. SHE DID TAKE IT TO A DEALER AND NO CODES DISPLAYED. THE CONSUMER SAW ON T.V. ABOUT A POSSIBLE RECALL ON THE ABS. SHE NOTICED PROBLEMS WITH THE ABS WHEN SHE BOUGHT THE CAR BUT IT HAS BECAME PROGRESSIVELY WORSE. IT DOES NOT MATTER WHAT SPEED SHE IS GOING, IT HAS HAPPENED WHEN SHE WAS GOING 55, 35, 15 AND OTHER SPEEDS. IT OCCURS DURING NORMAL BRAKING AND EMERGENCY BRAKING. THE PEDAL GOES ALL THE WAY TO THE FLOOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120566July 25, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATES: THE POWER STEERING AND BRAKES WENT OUT IMMEDIATELY, NOT FOREWARNED. IT WAS RAINING. *AK A NEW POWER STEERING PUMP WAS REPLACED AS WELL AS AS THE HYDRO-BOOST POWER BRAKE BOOSTER AND THE SERPENTINE BELT HAD TO BE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127657July 6, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY GAS TANK READ AT HALF TANK WHEN LEAVING MY DRIVEWAY.AFTER APPROX 9 MILES WHILE DRIVING ON THE I-80 WB FRWY ON THE FAST LANE MY VEHICLE(V) BEGAN TO QUICKLY DECREASE IN POWER,THE FUEL LIGHTS,THE SERVICE LIGHTS,AND THEN ALL WARNING LIGHTS BEGAN TO FLASH.THE FUELD TANK READ EMPTY.MY CAR WAS FULLY DISABLED WITHIN APPROX 40 SECONDS.I WAS ABLE TO REACT QUICKLY AND PULLOVER ON THE SIDE OF THE FREEWAY ON I-80 WB ON BARRETT AVE/SAN PABLO AVE.I CALLED A RELATIVE FOR ASSISTANCE WHO PUT IN 5 GAL OF GAS SINCE THE FUEL WARNING LIGHT FIRST FLASHED WHEN THE (V) BEGAN DECREASING IN POWER,THE (V) WOULD NOT START.IT DID NOT APPEAR TO BE A BATTERY/STARTER PROBLEM.I CALLED A TOW TRUCK TOW THE (V) TO MY HOUSE AND HAVE MY HUSBAND EXAMINE IT SINCE HE IS A MASTER CERTIFIED LEXUS DIAGNOSTIC SPECIALIST.HE SAID IT MAY BE THE FUEL PUMP, AND WAS GOING TO ORDER THE TOOLS TO REPAIR IT.I RECALLED RECEIVING A LETTER ABOUT A FUEL PUMP RECALL BUT COULD NOT LOCATE THE LETTER.I THEN DID AN INTERNET RESEARCH AND CALLED GM. I WAS TOLD THAT MY (V) VIN NUMBER IS NOT PART OF THE RECALL,I STRONGLY DISAGREE BECAUSE MY VEHICLE DUPLICATED THE RECALL WITHOUT BEING FULLY AWARE OF THE RECALL DESCRIPTION. MY VEHICLE HAS BEEN MAINTAINED SINCE IT HAS BEEN IN MY POSSESSION AND THE ORIGINAL OWNER SERVICED THE CAR AT DUBLIN CHEVROLET IN CA. THIS INCIDENCE COULD HAVE LED TO A DISASTER FOR MY 10 YR OLD DAUGHTER AND I. I COULD HAVE PANICKED AND GOTTEN STUCK ON THE FAST LANE OF THE FREEWAY WITH NO POWER AT ALL TO MY (V). WE WERE STRANDED ON THE SIDE OF I-80 WESTBOUND FREEWAY NEAR BARRETT AVENUE/SAN PABLO AVENUE EXIT FOR 2 HS UNTIL AROUND MIDNIGHT WHILE WAITING FOR A TOW TRUCK-MY RELATIVE HAD TO LEAVE BECAUSE OF WORK, WE WERE APPROACHED BY 2 HOMELESS WHILE WAITING FOR THE TOW TRUCK; WE WERE STRANDED IN AN UNFAVORABLE AREA OF THE FREEWAY. I WANT MY SUBURBAN'S VIN NUMBER INCLUDED IN THEIR RECALL SINCE IT DUPLICATED THEIR RECALL DESCRIPTION, AND PAY FOR ALL MY TOWING COSTS.VEHICLE IS DISABLED ON MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127481July 5, 2005
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
2000 CHEROLET SUBURBAN AT SLOW SPEEDS WHEN BRAKING THE ABS IS ACTIVATED, WHICH INCREASES MY STOPPING DISTANCE. THIS CREATES THE POSSIBILITY OF HIT SOMETHING OR MORE IMPORTANTLY SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127333July 2, 2005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
BACK WINDOW ON MY 2000 CHEVY SUBURBAN IS A LIFT HATCH WINDOW. IT HAS SEPARATED FROM THE HINGES, WE CAN'T OPEN IT ANYMORE AND I FEEL LIKE IT WILL SEPARATE TO THE POINT OF BEING BLOWN OFF AS I TRAVEL DOWN THE ROAD. I'VE TAKEN THE VEHICLE TO A LOCAL DEALER AND WAS TOLD THAT THEY WOULD HAVE TO REPLACE THE WHOLE CLASS INSTEAD OF FIXING THE SEPARATION OF THE HINGES AND THAT MY WARRANTY DOES NOT COVER GLASS REPLACEMENT. ALSO I TOOK THE TRUCK TO A LOCAL GLASS SHOP TO SEE WHAT THEY COULD DO AND WAS TOLD THAT HE HAD SEEN AT LEAST FOUR OTHER VEHICLES OF THE SAME MAKE THAT HAD THIS PROBLEM. I DON'T THINK THIS IS NORMAL WEAR AND TEAR; THIS IS A MANUFACTURES DEFECT THAT SHOULD BE LOOKED AT AND MAYBE A RECALL STARTED BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127347July 2, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DROVE TWO HOURS, STOPED AT REST AREA, CAR WOULDN'T RESTART. SAW POSSIBLE RECALL ON NHTSA.GOV FOR FEUL PUMP WIRES OVERHEATING. CALLED GM, THEY SAID THERE WAS'T A RECALL OUT. HAVE NOT BEEN DRIVING THE VEHICLE TO FAR AWAY FROM HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128058June 29, 2005
VISIBILITY
2000 CHEVROLET SUBURBAN DEVELOPED PROBLEMS WITH THE REAR WINDOW MOTORS.***NO ANSWER REQUIRED***. *MR THE MOTORS BURNED OUT SEVEN TIMES. THE LEFT REAR MOTOR CONNECTIONS WERE FOUND BAD AND KEPT DISCONNECTING BY THEMSELVES AND WOULD NOT HOLD WHEN CLIPPED INTO THEIR FITTINGS. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126731June 27, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED WHILE DRIVING ON INTERSTATE FREEWAY CAUSING ENGINE TO SHUT DOWN. THERE WAS NO WARNING, NO 'SERVICE ENGINE LIGHT', NO FUEL ODORS. CAR HAD A FULL TANK OF GAS, WAS DRIVING AT NORMAL SPEED (75MPH) ON FREEWAY WHEN ALL ENGINE POWER WAS LOST. CAR WAS TOWED TO CHEVROLET DEALER AND REPAIRED. THIS IS THE SECOND FUEL PUMP FOR THIS VEHICLE, THE ORIGINAL FUEL PUMP WAS REPLACED IN FEBRUARY 2004. NOTE THAT THERE IS A RECALL ON THE FUEL PUMP, ISSUED THIS YEAR, BUT NO DATE WHEN THE REPAIR WILL BE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban