Chevrolet Suburban Complaints (2000)

356 consumer complaints on file.

#563728October 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PLACED IN PARK ON A SLIGHT UPGRADE, AS CONSUMER WAS STEPPING OUT OF VEHICLE AND REMOVED THE KEYS, THE VEHICLE BEGAN TO MOVE DOWN THE GRADE DAMAGING ANOTHER VEHICLE BEFORE COMING TO A STOP AGAINST ANOTHER VEHICLE, THE VEHICLE WAS STILL IN PARK WHEN IT FINALLY STOPPED, CONSUMER CONTACTED MANUFACTURER AND AFTER THE INSPECTION CONSUMER WAS INFORMED BY MANUFACTURER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND NO FINANCIAL ASSISTANCE WOULD BE GIVEN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753231October 14, 2001
SEATS:FRONT ASSEMBLY:RECLINER
SEATBACK ROCKS FORWARD FOR PASSENGER AT STOPS AND IN STOP AND GO TRAFFIC. MY CONCERN IS IN AN ACCIDENT THE MECHANISM WILL FAIL ALLOWING THE PASSENGER TO COLLAPS FORWARD CAUSING FURTHER INJURY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752917October 4, 2001
TIRES
TIRE HAD BUBBLE THAT WAS CAUGHT BEFORE IT FAILED. *AK (TIRESIZE: P265/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004636September 26, 2001
STEERING:LINKAGES
THE ACCELETATOR IS TO CLOSE TO THE BRAKE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896779September 24, 2001
TIRES:TREAD/BELT
PE 00 020/TREAD SEPARATION, WHILE TRAVELING AT 65-70 MPH LEFT REAR TIRE HAD A TREAD SEPARATION, AND FIVE RIPS/TEARS ON SIDEWALL WITH DRIVER ONLY IN A 2000, CHEVROLET, SUBURBAN, ORIGINAL EQUIPMENT; TIRE SIZE P265/70R16; DOT# V672WL1389. FIRESTONE WAS NOT NOTIFIED AT THIS TIME. *AKDOTV672WL1389 FIRESTONE WILDERNESS LE P265/70R16. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751760September 6, 2001
WHEELS:RIM
ORIGINAL WHEEL HAS A CRACK GOING THROUGH THE ENTIRE RIM. NO EXTERNAL DAMAGE TO THE RIM JUST A CRACK THAT APPEARS TO BE READY TO CAUSE COMPLETE FAILURE OF THE RIM. I HAVE PICTURES OF THE CRACKED WHEEL WHICH IS VERY SCAREY WHEN YOU IMAGINE OUR FAMILY OF 6 DRIVING AT 65-70 MPH WHILE ON VACATION. I HAVE KEPT THE WHEEL FOR REVIEW BY ANYONE THAT WOULD LIKE TO SEE IT IN HOPES THAT IF THERE IS A PROBLEM, THIS MIGHT HELP AVOID UNNECESSARY PROBLEMS. THE CRACK APPEARS TO HAVE BEEN THERE FOR SOME TIME AS IT IS NOT A CLEAN METAL APPEARANCE. IT IS FILLED WITH WHAT APPEARS TO BE ROAD DIRT AND LOOKS AS IF IT HAS BEEN THERE FOR A WHILE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751613September 4, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE FAILURE THAT WOULD HAVE CAUSED BRAKE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751480August 31, 2001
PARKING BRAKE:CONVENTIONAL
PARKING BRAKE WILL NOT HOLD THE CAR ON STEEP SURFACES. CAME THIS WAY NEW. MANY LIKE VEHICLES HAVE THE SAME PROBLEM. GM DENIES THAT THERE IS A PROBLEM. THE SHOP MANUAL DESCRIBES AN ADJUSTMENT PROCEDURE. THE DEALERS CAN'T FIND AN ADJUSTMENT IN THERE COMPUTERIZED MANUAL. THE IMPASS HAS LASTED SEVERAL MONTHHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559311August 21, 2001
VEHICLE SPEED CONTROL, PARKING BRAKE, SUSPENSION:FRONT
WHILE CRUISE CONTROL IS IN OPERATION AT SPEEDS BETWEEN 55 AND 70 MPH, THE TRANSMISSION WILL DOWNSHIFT INTO SECOND GEAR AND RAPIDLY ACCELERATE VEHICLE, CAUSING THE REAR OF THE VEHICLE TO SWERVE AND ON ONE OCCASION CAUSED INTHE VEHICLE TO LOSE TRACTION, CONSUMER WAS INFORMED IN MAY OF 2000 THAT THE DEALERSHIP HAD CONTACTED CHEVROLET WHO STATED THEY WOULD CORRECT THE PROBLEM BY WRITING A NEW COMPUTER PROGRAM FOR THE CRUISE CONTROL, HOWEVER CONSUMER WAS LATER TOLD THAT THIS WAS NOT GOING TO HAPPEN, CONSUMER IS REQUESTING THAT VEHICLE BE REPAIRED OR REPLACED AND IF THAT CAN NOT BE DONE CONSUMER REQUESTS TO BE REFUNDED FOR THE ENTIRE PURCHASE PRICE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750231August 11, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE DRIVING VEHICLE AT 40+ MPH, THE ENGINE CUTS OFF COMPLETELY. FEEL THAT THIS IS A SAFETY CONCERN AS THE VEHICLE JUST "DIES" AND VEHICLE HAS TO BE GUIDED TO SHOULDER. FIRST INCIDENT HAPPENED ON INTERSTATE 95 N , JUST SOUTH OF RICHMOND, VIRGINIA, RETURNING HOME WITH OUR 4 CHILDREN. FOUND OUT LATER FROM A DEALERSHIP THAT THE 20 AMP FUSE CALLED THE ECM WAS BLOWN. SINCE THE FIRST INCIDENT IN MAY THIS PROBLEM HAS OCCURRED 4 MORE TIMES. WE GUIDE VEHICLE TO SIDE OF ROAD AND REPLACE THE FUSE, START THE ENGINE TWICE AND WE ARE ON OUR WAY. AT THIS TIME, THE VEHICLE IS AT THE DEALERSHIP, HOOKED UP TO A "TECH II" COMPUTER FOR FURTHER DIAGNOSTICS. HAVE INFORMED DEALERSHIP THAT I WILL NOT ACCEPT VEHICLE UNTIL THIS PROBLEM HAS DEFINITELY BEEN RESOLVED, AS WE ARE ONCE AGAIN HEADED ONTO INTERSTATE 95 AND MAY NOT BE SO LUCKY NEXT TIME. THANKS FOR YOUR TIME, PLEASE DO NOT HESITATE TO CONTACT ME AS WE ARE VERY EAGER TO GET TO THE BOTTOM OF THIS POTENTIALLY DANGEROUS PROBLEM. MARYANNE COMBS (703) 266-3173.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562427August 8, 2001
AIR BAGS, SEATS:FRONT ASSEMBLY:RECLINER, SEATS
THE CONSUMER WAS HIT FROM BEHIND BY A PICK UP WHICH WAS TRAVELING ABOUT 55 MPH, UPON IMPACT THE VEHICLE WENT 118 FEET THROUGH A FENCE, THE SECOND THIRD ROW SEATS COLLAPSED AS THEY WERE PUSHED FORWARD AFTER IMPACT, THE PASSENGER SEAT CAME OFF THE TRACK COMPLETELY, THE DRIVER AND PASSENGER SEATS ALSO COLLAPSED DURING IMPACT AND THE AIR BAGS FAILED TO DEPLOY, DRIVER AND PASSENGER SUSTAINED BACK AND NECK INJURIES. NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#785521July 14, 2001
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING THE CONSUMER HEARD A BELL SOUND AND AT THE SAME TIME THE VEHICLE HEAD LIGHTS WENT OUT AND THE DAYTIME RUNNING LAMP FAILED TO TURN ON RESULTING IN POOR VISIBILITY, THE VEHICLE IS EQUIPT WITH AN AUTOMATIC HEADLIGHT SENSOR WHICH FAILED, THE CONSUMER HAD TO TURN ON THE HEADLIGHTS MANUALLY WITH THE HEADLIGHT SWITCH. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562030July 12, 2001
TIRES:TREAD/BELT
CONSUMER RECEIVED RECALL C00093-S, HOWEVER HE HAD ALREADY REPLACED ALL FIRESTONE TIRES EXCEPT FOR THE SPARE, DEALER REPLACED SPARE AND HAS BEEN UNABLE TO REFUND CONSUMER FOR THE COST OF REPLACING THE TIRES PRIOR TO THE RECALL, TIRE SIZE LT265/75R16. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561821June 28, 2001
STRUCTURE:BODY:DOOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER DOOR LOCKS UNLOCK BY THEMSELVES WHEN ON THE ROAD OR FREEWAY AND STAY INOPERABLE, KEYLESS ENTRY SYSTEM ALSO RANDOMLY SETS ITSELF OFF AND CAUSES THE DOOR LOCKS TO UNLOCK. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891464June 27, 2001
SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S SEATBELT WILL TIGHTEN UP WHEN CLICKING RETRACTORS INSIDE. CONSUMER HAD TO TAKE SEATBELT APART TO TAKE IT OUT. HE FELT LIKE HE WAS IN A STRAIGHT JACKET, IT WAS SO TIGHT. DEALERSHIP WAS AWARE OF PROBLEM.*AK DEALER STATES THEY HAVE FIXED PROBLEM, HOWEVER HAVE NOT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891507June 27, 2001
STRUCTURE:BODY:DOOR
INSIDE DOOR HANDLE WAS DEFECTIVE, AND HANDLE FELL OFF. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747365June 25, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WAS DRIVEN ABOUT FIVE HOURS PRIOR TO THE FIRE. IT WAS PARKED. THE FIRE APPEARS TO HAVE STARTED IN THE ENGINE AREA DRIVER'S SIDE. THE BATTERY IS ON THIS SIDE.THERE VEHICLE WAS BOUGHT NEW, AND HAD NOT HAD ANY RECENT WORK ON IT. LAST FUELED ABOUT A WEEK PRIR TO THE FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#561580June 13, 2001
TIRES:TREAD/BELT
THE FIRESTONE TIRE COMPANY HAD ISSUED A RECALL (01T-001) TO THE CONSUMER, AND THE CONSUMER CONTACTED THE MANUFACTURER, THE CONSUMER WAS TOLD AN OPTION OF REPLACING THE TIRES AND GETTING CASH REFUND FROM LOCAL DEALER, THE DEALER REFUSED TO PROCESS CASH REFUND STATING THAT THE RECALL DID NOT INCLUDE CASH REFUND OPTION AND THE CONSUMER DID NOT KNOW WHAT ACTION TO TAKE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746176May 31, 2001
SUSPENSION
HAVE HAD THE CAR IN THE SHOP 4 DIFFERANT OCCASIONS FOR CLICKING OR KNOCKING NOISE FROM FRONT AND REAR END WHEN TURNING THE WHEEL.....STILL NOT FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746177May 31, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EXTERIOR LIGHTING:HEADLIGHTS, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE MAKING A U-TURN..THE WHOLE ENGINE SHUT DOWN..BRAKES. LIGHTS. STEERING. AS IF THE CAR WAS TURNED OFF.NOT VERY SAFE AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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