Chevrolet Silverado Complaints (1997)

955 consumer complaints on file.

#11564482January 9, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 1997 Chevrolet Silverado 1500. The contact stated while driving at 55 MPH, the corner of the front seat fell through the floor structure. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was stated that the subframe needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the original frame to repair was unavailable. The manufacturer was contacted. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255074September 12, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 1997 CHEVROLET SILVERADO 1500. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT SLOW DOWN OR STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 351,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101786June 14, 2018
VISIBILITY/WIPER
WIPERS QUIT WHEN IN USE. WORK INTERMITTENTLY. THEY ARE UNPREDICTABLE. THEY HAVE BEEN THAT WAY FOR YEARS. MY 1999 TAHOE DOES THE SAME THING. MY 1996 SILVERADO DID THE SAME THING AS WELL AND I RECEIVED A RECALL NOTICE AND THE DEALER REPAIRED PROBLEM. THESE TWO VEHICLES ARE VIRTUALLY IDENTICAL TO THE 1996 SILVERADO, AND ARE SHOWING THE SAME SYMPTOMS. THE WIPERS WILL WORK ERRATICALLY ESPECIALLY IF IT'S A HEAVY RAIN AND CAN QUIT IN THE MIDDLE OF OPERATION MAKING THE VEHICLE VERY UNSAFE. PLEASE FIND OUT WHY THE 1996 SILVERADO WAS COVERED UNDER A RECALL AND THE 1997 SILVERADO AND THE 1999 TAHOE WERE NOT COVERED UNDER THE SAME RECALL WHEN THEY ARE SHOWING THE SAME DANGEROUS FAULTY WINDSHIELD WIPER PROBLEMS. AGAIN THIS PROBLEM HAS BEEN GOING ON FOR YEARS AND I'M FRUSTRATED THAT THE DEALER WILL NOT FIX THIS PROBLEM THAT WAS COVERED UNDER A RECALL FOR THE 96 SILVERADO. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918150October 23, 2016
VISIBILITY/WIPER
THE WIPERS JUST STOPPED WORKING IN THE MIDDLE OF A STORM AND I HAD TO PULL TO THE SIDE OF THE ROAD AND I TRIED EVERYTHING I COULD TO GET THE WIPERS TO WORK I CALLED A FRIEND AND HE SAID TO TAP THE WIPER MOTOR AND IT DID GET THE WIPERS TO WORK UNTIL I GOT HOME AND THE NEXT DAY I CALLED AND GOT A NEW WIPER MOTOR AND INSTALLED IT ON MY TRUCK AND I HAVE NOT HAD A PROBLEM SINCE. THE WIPER MOTOR WAS NOT CHEAP AND I'M ON A FIXED INCOME. I WOULD LIKE TO BE REIMBURSED FOR THE COST OF THE WIPER MOTOR I'M NOT WORRIED ABOUT THE TIME IT TOOK ME TO REPLACE IT. I HOPE THAT YOU CAN HELP ME OUT WITH THIS MATTER. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913624October 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 1997 CHEVROLET SILVERADO 1500. WHILE DRIVING 25 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAGS WERE DEACTIVATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 258,669.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911224October 3, 2016
STEERING
WHEN DRIVING AND ENTERING A CURVE THE POWER STEERING JERKS TO THE DIRECTION OF STEER. THIS IS SAID TO BE A PROBLEM WITH THE STEERING POSITION SENSOR CAUSING THE VARIABLE ASSIST STEERING TO OVER-COMPENSATE AND CAUSING THE VEHICLE TO VEER DANGEROUSLY. THE FORUMS ARE FULL OF PEOPLE WITH THIS PROBLEM THAT HAS PLAGUED THIS SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748616August 14, 2015
ELECTRICAL SYSTEM
I LOCKED THE TRUCK USING ELECTRIC DOOR LOCKS THAT EVENING.GOT UP NEXT MORNING DOOR PANNAL HAD COUGHT FIRE.BUT MUST HAD GONE OUT FROM LACK OXGEN INCAB.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10701321March 24, 2015
SERVICE BRAKES
STOPPING AT A STOP LIGHT THE BRAKES WENT TO THE FLOOR AND PULLED RIGHT. I WENT INTO THE INTERSECTION AROUND 5 FEET. REQUIRED A MASTER CYLINDER AND LEFT FRONT HUB ASSEMBLY TO FIX PROBLEM. COST: 808.57 THIS FOLLOWS REAR BRAKE PROBLEMS AT 27,097 MILES THAT REQUIRED PADS, ROTORS, AND CALIPERS AT A COST OF 668.27. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676254January 17, 2015
AIR BAGS
PARKED IN MY DRIVEWAY WARMING UP, BAG ENGAGED. LEFT EAR HURT BY BLAST AND RINGING IN LEFT EAR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10662920December 8, 2014
SERVICE BRAKES
MAIN BRAKE LINE THAT FEEDS THE REAR BRAKES FAILED ON MY TRUCK WHILE I WAS AT A GM DEALER PARKING LOT. THE BRAKE LINE ROTTED AWAY. HAD THE BRAKE LINE BROKE A FEW MINUTES EARLIER I COULD HAVE BEEN KILLED WHILE GETTING OFF OF THE INTERSTATE AND NOT BEING ABLE TO STOP! WHEN THIS BRAKE LINE BURST I LOST ALL STOPPING ABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649450October 23, 2014
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE IS A 6.5 TURBO DIESEL. I BOUGHT THIS VEHICLE USED SO HAVE NO PREVIOUS HISTORY WHETHER IT HAPPENED BEFORE I OWNED IT. VEHICLE ENGINE STARTED TO DIE WHILE DRIVING, OCCASIONALLY AT FIRST. IT WOULD RESTART IMMEDIATELY SOMETIMES AND SOMETIMES IT HAD TO SIT FOR A WHILE. THIS PROBLEM STARTED IN YEARS PREVIOUS TO 2010 INTERMITTENTLY BUT BECAME MORE FREQUENT IN 2010- 2011. DIDN'T MATTER WHAT SPEED I WAS TRAVELING, IT WOULD QUIT ON THE INTERSTATE GOING 75 MPH OR IN DRIVEWAY GOING 5 MPH. SHUT OFF WITHOUT WARNING AND IMMEDIATELY LIKE SOMEONE TURNED THE KEY OFF. ALL POWER STEERING AND POWER BRAKES FAILED BUT FORTUNATELY I WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND STOP IT WHEN IT HAPPENED, ONLY BECAUSE I KNEW HOW TO STEER WITH OUT POWER STEERING AND HAD THE STRENGTH TO DO IT. WITH OTHERS THIS COULD EASILY CAUSE SERIOUS ACCIDENTS. MULTIPLE ATTEMPTS WERE MADE OVER THE YEARS WITH A MECHANIC TO FIND THE PROBLEM WITH NO LUCK. FINALLY SOMEONE SUGGESTED REPLACING THE PMD MODULE WHICH I DID IN 2011 AND IT SOLVED THE PROBLEM FOR 3 MORE YEARS. IT IS NOW HAPPENING AGAIN. I WAS TOLD THE PMD MODULE NEEDS TO BE LOCATED OUTSIDE OF THE ENGINE COMPARTMENT BECAUSE IT GETS TOO HOT AND CAUSES THIS FAILURE. I BELIEVE THIS CONSTITUTES A POOR DESIGN AND A DEFECT THAT NEEDS TO BE RECTIFIED. SINCE THIS HAPPENED TO MY VEHICLE I HAVE TALKED WITH SEVERAL OTHER PEOPLE JUST IN MY AREA WHO OWN THE SAME TYPE OF ENGINE AND HAVE HAD THE SAME PROBLEM AND OTHERS IN OTHER AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648881October 20, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
APPROXIMATELY IN 2006, WITH ONLY 30,000 MILES, I NOTICED ANTIFREEZE POOLING UNDER MY 1097 SILVERADO PICKUP. I TOOK MY VEHICLE TO AN AUTO REPAIR SHOP AND WAS TOLD THAT IT NEEDED A NEW RADIATOR. THE RADIATOR WAS REPLACED. APPROXIMATELY ONE MONTH LATER THE SAME PROBLEM. THE RADIATOR WAS AGAIN LEAKING. THE RADIATOR WAS REPLACED THREE TIMES UNTIL THE OWNER OF THE REPAIR SHOP STATED THAT HE WOULD NO LONGER REPLACE THE RADIATOR AND EXPLAINED THAT THE 1997 SILVERADO PICKUP WAS KNOWN FOR A CONDITION CALLED. ELECTROLYSIS. IT WAS SUGGESTED THAT I REMOVE THE BATTERY CABLE AFTER EACH TIME I DROVE THE VEHICLE. I STARTED TO REMOVING THE POSITIVE BATTERY CABLE AND WITHIN 3 WEEKS THE SAME PROBLEM. I THEN CONTACTED RUDOLPH CHEVROLET DEALERSHIP IN EL PASO, TEXAS. THEY REFUSED TO TACKLE THE PROBLEM AND REFERRED ME TO EMMITT RADIATOR SHOP, ALSO IN EL PASO, TEXAS. THEY ADVISED THAT THEY WOULD CHARGE $80.00 PER HOUR WITH A MINIMUM OF 10 TO 12 HOURS WITH NO GUARANTEE. THEY DID SUGGEST THAT I REMOVE BOTH POSITIVE AND NEGATIVE BATTERY CABLES. THIS IS WHERE THE PROBLEM WITH THE EXPLODING BATTERY COMES TO LIGHT. WHEN I WOULD TRY TO REMOVE THE BATTERY CABLES AFTER EACH TRIP, EVEN TO THE MOVIES OR OUT TO DINNER, THE BATTERY WOULD BE SO HOT THAT IT WOULD BURN MY HANDS. I ALSO KEPT REPLACING THE BATTERIES AND FINALLY ASK A SALESWOMAN AT AUTO ZONE SUPPLY HOUSE WHAT WAS WRONG WITH THE BATTERIES AND HE POINTED TO THE BATTERY AND SAID, "LOOK AT THE SIDES OF THE BATTERY, HOW IT IS EXTENDING OUTWARD IT COULD EXPLODE". AGAIN I WAS TOLD ME THAT THEY DID NOT HAVE THE EQUIPMENT TO FIX THE PROBLEM. THIS FALLS INTO THE CATEGORY OF A LEMON AND GENERAL MOTORS KNEW OF THIS PROBLEM OR SHOULD HAVE KNOWN OF THIS PROBLEM THE 1997 SILVERADO PICKUP AND HAVE PLACED CONSUMERS IN HARMS WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627600August 22, 2014
LATCHES/LOCKS/LINKAGES, VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE PARKED, THE DRIVER'S SIDE PANEL CAUGHT ON FIRE. ALSO, THE CONTACT MENTIONED THAT THE POWER LOCKS AND THE POWER WINDOWS FAILED TO OPERATE PROPERLY. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER HAD BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 187,600. UPDATED 9/29/14*CN UPDATED 2/26/2015 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10621202August 10, 2014
ENGINE, VISIBILITY/WIPER
I GOT THE TRUCK IN 2011 AND WHEN THE TITLE CAME IN THE MAIL IT HAD A NOTE THAT THE TRUCK HAD BEEN A DEALER LEMON LAW BUYBACK. MY PROBLEM NOW IS THE CHECK ENGINE LIGHT IS ON. I CALLED CHEVROLET FOR SOME ASSISTANCE AND WAS TOLD TO HAVE A CHEVROLET DEALER DIAGNOSE THE PROBLEM. THE DEALER WANTED TO REPLACE MOST OF THE CHECK ENGINE RELATED PARTS AND SENSORS AT A COST TO ME OF ABOUT $4000.00. I THINK THAT I AM BEING OVER SOLD. I PAID THE $85.00 AND HAD 2 OTHER TEST AND 2 DIFFERENT DIAGNOSE COST FROM $1500 TO CHANGE INJECTORS. ANOTHER.GM RECALL BUT MILEAGE PROBLEM. CHEVROLET DECLINED ANY HELP. I THINK IF IT WAS A LEMON THERE MUST HAVE HAD A BIG PROBLEM. I WOULD LIKE TO KEEP THE TRUCK IT STILL LOOKS GOOD. ALSO THE WIPERS DON'T WORK AT TIMES THERE WAS A RECALL ON THEM BUT AGE AND MILES MAY BE A PROBLEM. I COULD USE SOME HELP. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592603May 19, 2014
SEAT BELTS
I WAS STOPPED FOR NOT WEARING A SEAT BELT. SEAT BELT STOPS ARE ILLEGAL. I AM EXEMPT BECAUSE OF A DISABILITY. WATCH MY VIDEO HERE, HTTPS://WWW.YOUTUBE.COM/WATCH?V=QB2VETMMZT0. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592036May 16, 2014
FUEL SYSTEM, DIESEL
TRUCK HAS A DIESEL ENGINE WITH A DEFECTIVE INJECTOR PUMP. ENGINE WILL SHUT OFF WITH OUT NOTICE, NO INDICATION, JUST INSTANTLY SHUTS OFF COMPLETELY WHILE DRIVING. I HAVE HAD TO REPLACE A TOTAL OF 5 OR 6 INJECTOR PUMPS SINCE PURCHASING THIS VEHICLE NEW. THE LAST OCCURRENCE WAS MARCH 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578133April 7, 2014
SERVICE BRAKES, POWER TRAIN, VISIBILITY/WIPER
I HAVE SAME PROBLEM AS THE REST , ONLY THING IS ,THERE ALL AT THE SAME TIME, WHICH IS RIGHT NOW !!!!!!!!!!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576020March 31, 2014
AIR BAGS
PASSENGER SIDE AIR BAG KEY SWITCHED IN OFF POSITION. THE PASSENGER SIDE BAG DEPLOYED, THE STEERING WHEEL ONE DID NOT. THERE WAS NO ACCIDENT, NO ROAD CONDITIONS, AND THE WEATHER WAS FAIR. WE WERE NOT INJURED BUT SHOCKED US. I QUICKLY STOPPED THE TRUCK TO AIR OUT THE CONTENTS OF THE AIR BAG IN THE CAB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542389September 7, 2013
SERVICE BRAKES
NOTICED THE BRAKE LIGHT ON THE DASH WAS ON AND FLICKERING AT TIMES. CHECKED THE FLUID AND NOTICE IT WAS VERY LOW. TOPPED OFF THE FLUID AND NOTICE SPOTS UNDER THE TRUCK. CHECKED CLOSER AND SAW THAT FLUID WAS LEAKING NEAR THE ABS CONTROLLER FURTHER INVESTIGATION SHOWED THAT THE BRAKE LINES ALL HAD MODERATE TO SEVER RUST ON THEM AND THIS WAS CAUSING THE LOSS OF FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535394August 14, 2013
SEATS
THERE WAS AND HAS BEEN NO ACCIDENT OR CRASH THE DRIVER'S SEAT IS LOOSE JUST FROM DAY TO DAY USE. WE BOUGHT THIS VEHICLE BRAND NEW AND ARE THE ONLY OWNERS IT HAS EVER HAD, AND WE NEED IT REPAIRED AS IT IS A SAFETY HAZARD TO DRIVE WITH THE LOOSE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado