Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11752781July 25, 2026
FUEL/PROPULSION SYSTEM
Due to the Fuel Pump Power Control Module (Part number 13554821) failure, my vehicle stalled in the middle of a turn while pulling a 10,000 pound RV. This caused me to lose both power steering and braking capabilities. From what I gather, this part is part of a "phased" initiative recall (see N252516900 Fuel Pump Power Control Module). This part was seemingly installed in all or most of GM SUVs and Trucks since 2021. Unfortunately, only some 2021-2023 models are under recall due to the "phased" nature of this recall. Meanwhile, all Heavy Duty trucks are driving around on our roadways, highways, and interstates, just like I was, towing heavy machinery, equipment, and RVs because both you and GM are dragging your feet on demanding these flawed modules be removed from these vehicles. In summation, virtually every GM SUV and truck on the road produced since 2021 is a ticking time bomb that could stall at any moment and disable both power steering and braking capability. If thats not bad enough, concerned owners, such as myself, are stonewalled with the words "there is no active recall on your vehicle " both by GM and your very website. The "phased" nature of this recall is unacceptable and is putting lives at risk. Had I been traveling at highway speeds when this failure occurred, while towing a heavy load, with braking traffic in front of me or a sharp turn, I would not have been able to stop or turn. This is an urgent matter and should be addressed accordingly, not in a "phased" manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752784July 25, 2026
ENGINE
While driving at ~50mph, the truck immediately went into reduced power mode, temperatures spiked to 260 from 210. Engine code P1006 showed indicating coolant control valve failure. After experiencing, I discovered that GM issued Special Coverage for Coolant Control Valve (N252508341). However, the local Chevy dealership indicated my truck would not be covered even though it is within the timeframe/mileage, and falls in the year/make/model categories. According to them, the coverage is VIN specific and my VIN is not listed. They directed me to Chevrolet Customer Care. Customer Care did not acknowledge the Special Coverage until I directed them to the correct bulletin. They further indicated because my VIN was not covered, they would not be able to do anything. This issue is HIGHLY known by GM, but they have failed to remedy appropriately. It is also a safety hazard, especially in my case, where the failure occurred on the highway, at speed with cars behind me, and resulted in the truck immediately ceasing normal operation causing the potential for property damage and/or injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752675July 24, 2026
STEERING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while turning into a parking space, the steering wheel locked up, and the contact was unable to park the vehicle. The vehicle was towed to an independent dealer where the failure was diagnosed as a corroded ground strap. While diagnosing the vehicle the dealer became aware that the ground strap in the passenger’s side wheel well was damaged from road salt and water. The vehicle was repaired out of pocket. The manufacturer was notified of the failure. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752704July 24, 2026
POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while reversing, the message "Service Transmission" was displayed. The vehicle was taken to the dealer, where an unknown transmission part was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the transmission gear shifter had failed and needed to be replaced. The manufacturer was notified of the failure but denied covering the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752708July 24, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Of If I turn on the truck the air conditioner doesn’t work. It takes around 30 mins to turn on . It’s summer time and I shouldn’t be going through this. It’s hot outside. I’m sweating my butt off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752287July 23, 2026
STRUCTURE:BODY, SUSPENSION
The vehicle's structural frame rails have suffered a catastrophic failure. The driver-side frame rail has a physical separation gap measuring between 1/2-inch and 1 inch wide. The passenger-side frame rail is actively delaminating and separating from the inside out. The vehicle and the failed component are completely intact and available for immediate inspection upon request. SAFETY RISK TO OTHERS:The structural integrity of the truck is entirely gone, creating an extreme safety hazard. If driven, the frame is at risk of snapping completely in half, which would cause an immediate, catastrophic loss of steering, suspension control, and braking on public roads, risking a fatal crash for the occupants and nearby drivers. CONFIRMATION BY A SERVICE CENTER:The problem has not been visually confirmed via a safety inspection. The catastrophic splitting aligns exactly with the premature corrosion patterns caused by the failing factory wax defect openly documented by General Motors in Technical Service Bulletin (TSB) 19-NA-255.4. INSPECTION BY MANUFACTURER/POLICE/INSURANCE:The vehicle has not yet been inspected by General Motors corporate, local police, or insurance representatives. It was immediately deemed unroadworthy and taken off public roads and parked. WARNING LAMPS AND PRIOR SYMPTOMS: There were no warning lamps, or dashboard messages. The only symptoms was when going over a bump it made a weird noises which was inspected and found the crumbling/failing frame. Because the multi-layered steel frame rots from the inside out due to moisture trapped behind the defective factory wax coating, the structural failure remained entirely invisible until the frame physically cracked open and separated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752321July 23, 2026
POWER TRAIN
When driving, the vehicle’s computer detects an issue with the vehicle’s transmission and throws a “Reduced acceleration. Drive with care” which causes a strong jerk like if the wheel locked up momentarily. The check engine also turns on and the vehicle stays stuck in 5th gear at all times. Code P0747 is thrown as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752372July 23, 2026
POWER TRAIN, ENGINE
First started around 4 to 6000 miles, felt a shuttering between 50 and 65 mph. Shattering lasted from 10 to maybe 30 seconds let off the fuel and reapplied still there on one or two occasions. RPMs were approximately 2000 RPM shattering stopped in our PMs went down to 1500. This is occurred many times taken to a dealership always get same result, no problem found. Problem always occurs just after a transmission shift which I can tell by RPM. When I apply gas shuttering sometimes increases not always. Also noticed that sometimes shifting on a flat surface 65 miles an hour engine will speed up to almost 2000 RPM and when it goes to shift back, I get a clunk or sometimes a shutter normal cruising is about 1500 RPM at 65 mile an hour. I didn’t notice towing an empty trailer about 2600 pounds shattering seemed worse. With no Trailer I sometimes get erratic shifting where RPM goes 1500 to 2000 to 2500 and then back down again then back up again then it can shift all the way back to 1500 RPM still maintaining 65 mph. Also another problem may be connected to transmission, but I have pulled out into traffic pushed on the pedal and it feels like the truck has no power push on the pedal a little bit more still no power and all of a sudden it’s like everything kicks in RPMs, increase rapidly and truck accelerates extremely fast, throwing things off the dash moving things on the floorboard. Sometimes I see that a downshift occurs and RPMs increase other times I see RPM staying right at the 2000 mark and it still occurs almost got rear ended a couple of times. Check engine light has been on one dealership said they pulled over 40 codes. Still they all claim can’t duplicate problem. Yes I agree it is random but with me watching telemeter and County shift points biggest problem area is fourth gear fifth gear and sixth gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752385July 23, 2026
POWER TRAIN
Vehicle would not shift through gears while driving. Torque converter shudder. Dealer found excessive metal in trans pan. Had to replace transmission. Vehicle had 107, 000 miles. Almost $5700 to replace transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752540July 23, 2026
ENGINE
Catastrophic engine failure. Confirmed by GM dealer. No symptoms prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751979July 22, 2026
POWER TRAIN
VEHICLE: 2022 Chevrolet Silverado 1500, VIN [XXX] DEFECT: Transmission suddenly, violently downshifts from a high gear to a much lower gear with no driver input, at highway speed. Causes RPM spike, violent jerking, Check Engine Light, loss of vehicle control. Occurred 5 times. Not fixed despite 4 dealer repairs, 61 days out of service. 5/12/26 - 1st failure, 70+ mph on I-5, stuck in low gear. 5/14-6/8/26 - Repair 1, Bud Clary Chevrolet: valve body solenoid replaced. 6/13/26 - 2nd failure days later, Hwy 12 (no cell service), spouse + [XXX] infant in vehicle, forced to keep driving to reach safety. 6/13-6/17/26 - Repair 2, Harvest Chevrolet: same fault codes; valve body connector found loose. 6/17/26 - 3rd failure, same day picked up, same [XXX] location. 6/19-6/26/26 - Repair 3, [XXX] Chevrolet Diagnosed by TSB#25-NA-301: wiring found chafed/pinched. Dealer's own paperwork says cause of fault codes could not be determined. I requested full internal transmission inspection; declined. 6/26/26 - 4th failure, same day picked up, ~100 mi later, [XXX] [XXX], family in vehicle. Dealer denied promised tow after 4-hr wait; transport arranged. 7/1-7/17/26 - Repair 4, [XXX]: GM's national Technical Assistance Center directed wiring circuit replacement (GMTAC Case #XXX). Again requested internal inspection; again declined. Service tech said GM engineering was dictating repairs and I'd "just need to drive it until it fails again." 7/20/26 - 5TH FAILURE: XXX near mile marker 24 (Kalama/Woodland, WA), ~75 mph, [XXX] in vehicle. Uncommanded downshift nearly forced my truck into an adjacent semi-truck. Same day picked up from Repair 4. SUMMARY: Code P0776 present at every repair; P0716/P0717 recur. 4 fixes attempted, none resolved it. Internal inspection requested twice, denied twice. Near-collisions XXX and XXX. Infant in vehicle for 2 incidents. 2nd owner; active GM powertrain warranty through XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752101July 22, 2026
ENGINE
I have a 2021 Silverado with the 6.2L engine. I had received the recall notice, but it took several months before I could get the truck checked. By the time I was able to get it inspected, the truck had over 100,00 miles, with the symptoms associated with the 6.2L engine failure. It was said to have passed inspection, but I had my doubts. Low and behold, my engine failed not once but twice. The first time I was told it was not due to the recall and paid out of pocket. The most recent failure, (same exact failure as before, and nearly caused an accident) happened last week. I towed it to a different dealership than where it was inspected and where the last repair occurred, and was told it needed a new engine. I called and was told by the dealership that a new engine was ordered, and they were waiting to hear back from GM on if they would cover it or not. I was also told they were very confident GM would cover it, and that is why they ordered a new engine. A few days later, I get a call and find out GM is in fact not covering it and the repair is around $12,000. I am beyond frustrated at GM for not taking accountability, and the dealership for giving me false hope that this would be covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752116July 22, 2026
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 60 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended and the vehicle lost power. The contact merged onto the right side of the road, turned off and restarted the vehicle and the vehicle worked as intended; however, after driving fifteen miles down the road, the failure persisted. A dealer was contacted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 113,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752212July 22, 2026
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while his wife was driving approximately 65 MPH, the vehicle lost power and stalled. The vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed with an internal engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752218July 22, 2026
ELECTRICAL SYSTEM, SEAT BELTS
Radio does not emit sound also canceling all warning noises for fuel level, turn signals, seat belts, open door in motion. This problem is not only a saftey hazard for drivers its a major annoyance. Honestly find it quite distracting. Have reached out to gm multiple times and the issue hasn't been corrected. Really concerned this is going to plage my vehicle its whole life. This issue has happened more times than I can count.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752243July 22, 2026
POWER TRAIN
My 10L1000 transmission had a catastrophic failure internally which caused it to rough shift, sudden down shifting, not want to shift into gear at all, and high engine rpm prior to roughly shifting. I took it to the Chevy dealers mechanic the very next business day, only to find out that from the mechanic that this is a common occurrence with Chevy transmissions in my truck and google also verified this to be a common problem. The mechanic from the Chevy dealership also stated that there was larger metal chunks than normal. My truck is available for inspection asap. The manufacturer and vin lookup contradicts the mechanic and google stating no issues or recalls for my transmission. After speaking with the manufacturer, I became highly concerned due to their unwillingness to address the obvious issues known by so many. If I wasn’t such a safe driver and immediately brought it to the mechanic, this could have caused a terrible accident leading to extreme bodily harm or death even. According to a quick google search of the 2021 Chevy 2500 transmission problems and my mechanic this is a well known problem even though Chevy manufacturers refuse to acknowledge the issue or implement a recall. There was zero warning lights or lamps to indicate this problem. I am extremely concerned with the manufacturer’s response to my concerns and their unwillingness to correct this issue before it cost someone their life. This catastrophic failure with the transmission having metal shavings throughout it and extreme damage to the transmission valve body and being well known and reported by many other customers has to be addressed. Chevy’s unwillingness to acknowledge people’s claims in this has left me with around $10,000 in monetary damages and could have lead to bodily harm or death if I would have been traveling on a main highway or interstate when it occurred. At the very least Chevy needs to be held responsible for this known and reported issue before it causes death or injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751886July 21, 2026
POWER TRAIN
The vehicle experiences a sudden, violent drop into "limp mode" during active traffic acceleration. The internal Output Shaft Speed Sensor completely drops its signal, causing the vehicle to rapidly lose speed in active traffic lanes, creating an immediate and severe rear-end collision hazard.Diagnostic Evidence:Dealership (Crews Chevrolet) officially scanned the vehicle and documented history codes DTC P0722 (Output Shaft Speed Sensor Circuit No Signal) and DTC P0700. The dealership technician verified that the external wiring harness is fully intact, isolating the failure strictly to the internal transmission sensor.Manufacturer Actions:General Motors Corporate (Case thread::oxEmaLlrKKms4NDj0d9wJ0w::) is actively refusing to authorize the dealership to drop the transmission pan to replace this failing component under the active Bumper-to-Bumper Warranty. They are citing the "intermittent" nature of the safety hazard as a reason to deny diagnostics, forcing me to either operate an unsafe vehicle or leave it parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751449July 20, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
The Electronic Parking Brake System on my 2020 Chevy Silverado 1500 continuously malfunctions. Chevy/ GM Customer Support has been made aware of this issue and continues to disregard it entirely. The Electronic Parking Brake, which is an automatic function that cannot be turned off or bypassed, fails to fully disengage when the vehicle is taken out of Park. The Electronic Parking Brake remains very slightly engaged, producing a slight noise while driving and causing excessively premature wear on the vehicles pads and rotors. My vehicle has about 64,000 miles on it, and I have had to replace my rear brakes twice now already, due to this issue. The majority of those 64,000 miles are from uninterrupted highway driving. Each time the rear brakes were replaced, I had the dealership inspect the braking system. The dealership was not able to definitively confirm for some reason but was able to speculate that the aforementioned is likely what is going on. I find that any malfunction of such a critical part of the vehicle and the safety of it's operators and passengers poses a major safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751526July 20, 2026
POWER TRAIN
Hard shifting, Shuddering, clunking sound when shifting between drive and reverse. Was informed by Ken Ganley Chevy in Brookpark , Ohio that the valve body inside the 8speed transmission is faulty and is on a nationwide backorder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751645July 20, 2026
WHEELS
On XXX I leased this 2026 Silverado and I have discovered that this truck tramlines, basically rocks side to side on roads with longitudinal grooves in the concrete, meaning lines that go the same way you're driving, the truck will violently swag side to side. I have been pushed into oncoming traffic from this. On 7/17.26 I took my truck to Fox Chevrolet of [XXX] to get service about this issue. I took the general manager of theirs, Marc and he confirmed the issue. He said he would send the DOT number to GM and wait for their reply. He called me on 7/20 saying that GM informed him that this has been reported by others and there's nothing GM is willing to do and to just deal with it. I told him that I find that unacceptable and it needs to be looked at my someone higher up. He passed this to his service manager since he's going on vacation for the next week, Ron. Ron called me and said that he talked to the local dealer rep and that he claims there's a law that says GM can't change tires that didn't come on the truck and that this is a known issue with these tires and again to just deal with it. This is completely unacceptable and flat out dangerous! I had a 2024 Silverado before this truck and it never did it. It had different tires than this truck and that's my argument is the tires are the problem. The manufacturer, Michelin even said that the solution is to get different tires and it's known on these ones. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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