Chevrolet Impala Complaints (2011)

505 consumer complaints on file.

#10908536September 21, 2016
ELECTRICAL SYSTEM
ELAY SWITCH ON DRIVER SIDE FOR AIR CONDITIONER CLICKS FOR SEVERAL MINUTES AND BLOWS HOT AIR. THE PASSENGER SIDE CURRENTLY BLOWS COLD BUT NOW THE CLICKING HAS BEEN HAPPENING THERE ALSO. THIS IS OBVIOUSLY A COMMON DEFECT IN CHEVROLET IMPALAS THAT SHOULD BE TAKEN CARE OF. THIS HAPPENS EVERYWHERE ALL THE TIME MOVING AND PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905079September 9, 2016
WHEELS
PURCHASED SET OF 4 YOKOHAMA ASCEND 225/55TR17 ON AUGUST 27,2013 TO REPLACE OEM TIRES. A FRONT END ALIGNMENTS WAS COMPLETED @ 3,385 MILES BEFORE THE PURCHASE. ANOTHER FRONT END ALIGNMENT WAS COMPLETED @ 26,327 MILES ON JULY 2, 2015. TIRES WERE MAINTAINED AT 35PSI WITH ROTATIONS OCCURRING AT 6344, 26327, 33445 & 41614. WITH STEERING WHEEL VIBRATION OCCURRING, IT WAS DETERMINED TIRE SEPARATION OCCURRED ON THE RIGHT FRONT AT 49,179 MILES. TIRE WAS REPLACED AT A PRORATED RATE ON MAY 16, 2016. ON SEPTEMBER 7, 2016 A SIMILAR STEERING WHEEL VIBRATION WAS NOTICED APPROXIMATE 600 MILES FROM HOME. UPON NEARING HOME, EXCESSIVE STEERING WHEEL AND VEHICLE OSCILLATIONS WHERE OBSERVED AT SPEEDS >45MPH. ON SEPTEMBER 9, 2016 IT WAS DETERMINED THAT A SECOND TIRE HAD SEPARATED, THIS TIME IT WAS THE LEFT FRONT AT 49,625 MILES. TIRE WAS REPLACED AT A PRORATED BASIS. ALL MILEAGES ARE STATED IN TREAD WEAR WITH THIS COMPLAINT BEING BASED ON FMVSS & CFR EXPERIENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895539August 13, 2016
ELECTRICAL SYSTEM, ENGINE, STEERING
TRAVELING A STATE HIGHWAY AT THE LEGAL SPEED OF 70 MPH, HAD TO BREAK VERY HARD. AS THE CAR SLOWED DOWN THE ENGINE SHUT OFF AND POWER STEERING FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895226August 12, 2016
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING MY CAR THE STABIL TRACK NEEDS REPAIRED THEN TRACTION CENTER THEN REDUCING ENGINE POWER.I WAS GETTING OFF THE HIGHWAY WHEN THE NOTICE STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889266July 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY CAR ALL OF A SUDDEN BEEPED AND 3 WARNINGS CAME UP SAYING "ENGINE POWER REDUCED" ,"SERVICE TRACTION CONTROL" AND "SERVICE STABILITRAK" 2 IMAGES CAME ON AS WELL THE ENGINE LIGHT AND THE TRACTION ONE. THE CAR SEEMED TO BE RUNNING FINE I WAS ALMOST HOME. BUT IT SCARED ME SINCE ALL THOSE LIGHTS WERE FLASHING. ESPECIALLY THE ENGINE POWER REDUCING. READING ALL THESE STORIES I FEEL LUCKY THAT MY CAR DID NOT STOP ON ME. I REMEMBERED ID RECEIVED A LETTER THAT WAS NOT A RECALL BUT MENTIONED TO TAKE IN IF YOU HAD ANY ISSUES WITH THIS AND SHOULD BE COVERED OR REFUNDED IF FIXED IN THE PAST. I FOUND IT CALLED GM AND HAVE AN APPT IN 2 WEEKS WHICH WORRIES ME HOPE NOTHING HAPPENS BETWEEN THEN. THE BAD AND GOOD THING IS THAT NOW ALL THE LIGHTS HAVE COME OFF. HOPING THEY ARE STILL ABLE TO FIX IT AND I AM NOT HAVING TO PAY ANYTHING FOR IT. I FEEL LIKE THIS IS VERY DANGEROUS AND SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889110July 27, 2016
UNKNOWN OR OTHER
RELAY SWITCH ON DRIVER SIDE FOR AIR CONDITIONER CLICKS FOR SEVERAL MINUTES AND BLOWS HOT AIR. THE PASSENGER SIDE CURRENTLY BLOWS COLD BUT NOW THE CLICKING HAS BEEN HAPPENING THERE ALSO. I HAD A TOTAL STRANGER HEAR THE NOISE WHILE I WAS PUMPING GAS WHO SAID HIS IMPALA DID THE SAME THING. THIS IS OBVIOUSLY A COMMON DEFECT IN CHEVROLET IMPALAS THAT SHOULD BE TAKEN CARE OF. THIS HAPPENS EVERYWHERE ALL THE TIME MOVING AND PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887825July 22, 2016
AIR BAGS
"TAKATA RECALL" ? CHECK AIRBAG LIGHT IS CONTINUOUSLY ON. DEALER STATES IT IS NOT RELATED TO RECALL AND NO RISK. THEY WILL REPAIR FOR A RIDICULOUS CHARGE. IF THERE IS NO RISK, I WILL NOT CONCERN MYSELF. THE LIGHT CAME ON WHILE ON A ROAD TRIP. IT IS UNKNOWN WHAT PART IS AT FAULT OR IF CONNECTED TO TAKATA ISSUES. IT HAS BEEN OVER 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887573July 21, 2016
AIR BAGS
"SERVICE AIR BAG" WARNING COMES ON INTERMITTENTLY: WHEN STARTING UP AND WHILE DRIVING. THIS IS VERY UNSAFE AND NEEDS TO BE RESOLVED AS SOON AS POSSIBLE. I HAVE BEEN RESEARCHING THIS AND HAVE FOUND MANY TO HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884183July 12, 2016
SERVICE BRAKES
FRONT BRAKE CALIPERS BINDING ON MY 2011 CHEVY IMPALA LT. NEW ROTORS AND CERAMIC PADS INSTALLED 2,000 MILES AGO AND NOW WARPED AGAIN. I HAVE $275.00 INVESTED AND WAS TOLD BY MY MECHANIC THAT THERE MAY BE A FACTORY RECALL ON THE CALIPERS. THERE IS 56,000 ON MY 2011 IMPALA NOW. THE VEHICLE WAS IN MOTION WHILE THIS WAS HAPPENING AND GOT WORSE AFTER A FEW HARD STOPS. ALSO CHECK STABILITY CONTROL SYSTEM WARNING CAME ON AND VEHICLE WENT INTO REDUCED POWER MODE WHICH IS VERY DANGEROUS IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882295July 2, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
BOUGHT CAR 4 DAYS AGO. NOW THE WARNING LIGHT AND MESSAGE KEEPS COMING ON ABOUT SERVICE BRAKE SYSTEM ASSIST AND TRACTION CONTROL SYSTEM NEEDS SERVICE. THE CAR BOGS. IT DOES THIS WHILE DRIVING AND WHEN AT START. THE TCS IIMBLIM STAYS ON AT ALL TIMES. SHOULDN'T THIS BE A RECALL OR UNDER WARRENTY?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876914June 27, 2016
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
TAKATA RECALL THIS ISSUE IS THIS: I BOUGHT THE CAR IN DECEMBER 2015 FIRST MY ENGEN LIGHT COMES ON, THAN MY TRACTION CONTROLE LIGHT, THAN MY CAR TELLS ME TO SERVICE TRACTION CONTROLE, ENGEN POWER IS REDUCED, SERVICE STABIL TRACK, THE ENGEN CUTS I LOOSE POWER STEERING, AND I HAVE TO PULL OVER FOR 15 MIN WAITING FOR THE CAR TO REBOOT. I HAVE HAD THE CAR TO THE GM SHOP EVERY 2500-3000 MILES. THE SHOP REPLACED ALL THE FACTORY COVERED PARTS AND NOW WILL START GUESSING. THE FIRST FIX IS REPLACING SOME WIRES THAT ANOTHER SHOP REPLACED IN AN ATTEMPT TO FIX THIS SAME PROBLEM. NO ONE WILL FIX THIS DEATH TRAP. I WILL NOT DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876558June 25, 2016
POWER TRAIN
PULLING INTO THE DRIVEWAY AT ABOUT 10 MILES AN HOUR THE TRANSMISSION DIED, CAUSING THE CAR TO COME TO A DEAD STOP: THE TRANSMISSION HAS TO BE REPLACED NOW, HUSBAND HIT HIS HEAD OFF STEERING WHEEL, IF WE WERE ON A HIGHWAY DOING 60MILES PER HOUR WE COULD HAVE BEEN KILLED. THE CAR IS NOW AT TOM HESSER DEALERSHIP WHO SAID THEY WILL PAY HALF OF THE 4K TO FIX IT, THE CAR HAS 60400 SOME MILES ON IT, JUST TURNED 5 YRS OLD. I DO NOT THINK THIS CAR IS SAFE IF THE TRANSMISSION WILL JUST DIE AT ANY MOMENT WITHOUT WARNING.. IT DOES NOT HAVE OVER 100K MILES ON IT NOR DOES IT HAVE 61K MILES. THIS CAR MAKE AND MODEL HAS BEEN RECALLED FOR EVERYTHING BUT THE TRANY AND ENGINE SO FAR, THE CAR IS NOT SAFE PERIOD..THE DEALERSHIP WHO IS DOING REPAIRS IS NOT THE DEALERSHIP IT WAS PURCHASED FROM, , BUT IT IS A CHEVY DEALERSHIP. AND THEY ARE WILLING TO PAY HALF FOR REPAIRS, I THINK GMC SHOULD PAY THE ENTIRE COST FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875521June 21, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED ON AN INCLINE WITH THE CONTACT'S FOOT ON THE BRAKE PEDAL, THE VEHICLE WAS STARTED AND PROCEEDED TO SHIFT FROM PARK TO DRIVE. THE VEHICLE STARTED TO ROLL BACKWARDS AND STRUCK THE VEHICLE IN ITS REAR. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,595.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10871492May 31, 2016
SERVICE BRAKES, ENGINE, STEERING
TODAY OUR 2011 IMPALA DISPLAYED MSGS FOR "SERVICE TRACTION CONTROL, SERVICE STABILITRACK, ENGINE POWER REDUCED". WE STARTED TO PULL OVER AS IT DRAMATICALLY SLOWED. THE ENGINE THEN DIED. WE WERE ON A 6 LANE HIGHWAY GOING 45. THIS COULD HAVE BEEN DEADLY. WE RECEIVED A RECALL LETTER FOR THE THROTTLE POSITION SENSOR. THE DEALER DID NOT REPAIR IT BECAUSE THEY COULD NOT REPRODUCE THE ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871404May 30, 2016
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
"TAKATA RECALL" - SERVICE AIR BAGS WARNING JUST RECENTLY CAME UP ON MY DASHBOARD WHEN DRIVING. PASSENGER SIDE SEAT BELT SOUNDS OFF, AND FLASHES TO FASTEN SEAT BELT WHEN THERE IS NO PASSENGER IS IN THE CAR, AND THE AIR BAG PANEL FLICKS ON AND OFF CONSISTENTLY. WHEN I OPEN THE DRIVERS DOOR, THERE A TAPPING LIKE SOUND STARTS AND CONTINUES FOR FIVE TO SIX SECONDS AND THEN STOPS. WHEN I PUSH THE HEAT AND AIR LEVERS, IT STOPS. WHEN I TURN ON THE AIR OR HEAT, IT WILL MAKE THE TAPPING NOISE AND STOP AFTER A SHORT WHILE. THE NOISE SEEM TO BE GETTING LOUDER. WHEN THE CAR IS SITTING IN THE HEAT OR WHEN IN THE CAR JUST SITTING AND THE CAR NOT TURNED ON, THE SAME TAPPING NOISE WILL OCCUR. THE NOISE SOUNDS LIKE A WOOD PECKER SOUND. IT SOUND LIKE IT IS LOCATED IN THE COOLING SYSTEM AREA, CLOSE BY THE DASHBOARD AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871448May 30, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
MY CAR JUST REACHED 79,000 MILES AND I WAS DRIVING WHEN MY CAR CUT OFF IN THE MIDDLE OF TRAFFIC! THIS HAPPENED TWICE IN THE SAME DRIVE. IT IMMEDIATELY STARTED BACK UP BUT THEN THE CHECK ENGINE LIGHT CAME ON ALONG WITH A STABILITRAK ERROR MESSAGE. THEN A MESSAGE SAYING ENGINE POWER IS REDUCED. NOW THE CAR'S ENGINE IS MAKING A TERRIBLE NOISE AND IS HAVING PROBLEMS ACCELERATING WITHOUT MAKING A LOUD SOUND LIKE AIR TRYING TO BLOW THROUGH A PINHOLE. THE CHEVY SERVICE DEPARTMENT I TOOK IT TO WANTS ALMOST $700 JUST TO TAKE IT APART TO SEE WHAT IT WRONG WITH IT, WHICH DOESN'T INCLUDE THE POSSIBLE AMOUNT FOR REPAIR. AND THEY DID NOT LOOK AT ANY OF THE TECHNICAL SERVICE BULLETINS LIKE REQUESTED! NOW THEY ARE SAYING MY CAR IS NOT ABLE TO BE DRIVEN AT ALL. I WENT ONLINE AND STARTED TO RESEARCH THESE ISSUES AND FOUND THAT THERE HAS BEEN A LOT OF COMPLAINTS ABOUT THESE EXACT ISSUES MOST EVEN THE SAME YEAR. THERE IS NO REASON THAT A CAR WITH 79000 MILES SHOULD HAVE ENGINE PROBLEMS. I OWNED A 2003 IMPALA PRIOR TO THIS ONE AND HAD ALMOST 125000 MILES BEFORE I PURCHASED THIS 2011. THERE ARE WAY TOO MANY COMPLAINTS GOING ON WITH THIS CAR FOR IT NOT TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871113May 26, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING DOWN THE HIGHWAY THE CAR SHOOK AND JERKED THEN THE ENGINE POWER REDUCED, SERVICE STABILITRACK, AND SERVICE TRACTION CONTROL SHOWED UP ON MY DASHBOARD. THE CHECK ENGINE LIGHT CAME ON AND SO DID THE TRACTION LIGHT AND THEY STAYED ON. THE RPM METER IS AVERAGING BETWEEN 3 AND 4 WHEN IT USUALLY AVERAGES BETWEEN 1 AND 2. ALSO, THE SPEED HAS BEEN REDUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870782May 25, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING DOWN THE HIGHWAY, MY CAR SHUT DOWN. THIS WAS VERY DANGEROUS. I PULLED OVER ON THE SHOULDER AND EVERY LIGHT WAS ON STATING ENGINE POWER REDUCING. I HAVE HAD THIS SAME PART REPLACED TWICE IN 1.5 YEARS AND THERE IS SOMETHING SERIOUS WRONG WITH THE IMPALA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865892May 19, 2016
ELECTRONIC STABILITY CONTROL (ESC)
MY CAR JUST REACHED 50,000 MILES AND I WAS DRIVING DOWN THE HIGHWAY WHEN MY CHECK ENGINE LIGHT CAME ON ALONG WITH A STABILITRAK ERROR MESSAGE. THEN A MESSAGE SAYING ENGINE POWER IS REDUCED. I BOUGHT THIS CAR BRAND NEW! I WENT ONLINE AND STARTED TO RESEARCH THESE ISSUES AND FOUND THAT THERE HAS BEEN A LOT OF COMPLAINTS ABOUT THESE EXACT ISSUES MOST EVEN THE SAME YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863980May 9, 2016
AIR BAGS, SERVICE BRAKES, ENGINE
G.M. REPLACED MY INGINTION SWITCH ON A NATIONAL RECALL. I WAS HIT IN LEFT REAR QTR. PANEL. I LOST ALL POWER AND COULD NOT STOP OR STEER THE CAR. I CAREENED ACROSS HIGHWAY AND RAN INTO A HOUSE. NO AIR BAGS DEPLOYED EITHER. G.M. SENT A TEAM TO RECOVER COMPUTER INFO AND HAS NOW TOLD ME THERE IS NO PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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