Chevrolet Impala Complaints (2001)
742 consumer complaints on file.
- #10605576June 24, 2014ENGINE
DRIVING ON THE EXPRESSWAY GOING 60MPHS MY CAR JUST CUTS OFF EVERYTIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10599044June 17, 2014STRUCTURE:BODY, ELECTRICAL SYSTEM
WHILE DRIVING THROUGH WINDING ROAD, FRONT LEFT TIRE WENT INTO POTHOLE CAUSING IGNITION SWITCH TO TURN ENGINE OFF AND LOST POWER STEERING, CAUSING LOSS OF CONTROL AND CRASH. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10594485May 28, 2014AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE SENSING DIAGNOSTIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 00V371000 (AIR BAGS) AND IN NHTSA CAMPAIGN ID NUMBER: 00V244000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10594129May 26, 2014ELECTRICAL SYSTEM
THE CAR WILL NOT START. DUE TO SECURITY SYSTEM. THEN I FOUND OUT THAT I HAD TO WAIT 10 MINUTES FOR THE CAR TO START. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10592156May 17, 2014FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
WHEN YOU START THE CAR THE FUEL GAUGE ALWAYS STAYS ON FULL AND I CAN NEVER TELL HOW MUCH GAS IS IN THE TANK. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585710April 30, 2014AIR BAGS
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED WAS DRIVING APPROXIMATELY 5 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY HOWEVER, THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT'S FRONT END BUMPER SUSTAINED MODERATE DAMAGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY STATED THAT THERE WAS NOT A RECALL RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10583377April 17, 2014UNKNOWN OR OTHER
WE HAVE A 2001 IMPALA THAT'S BEEN DOWN FOR AWHILE EVERYONE SAID IT WAS THE IGNITION SWITH SO WE CHANGED IT WE ALSO CHANGED THE HAZARD SWITCH BUTTON AND STILL NOTHING AND THE BATTERY WONT HOLD A CHARGE WHEN IT WAS RUNNING BATTERY LIGHT WOULD FLASH ON AND OFF. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10579415April 13, 2014AIR BAGS
I WAS DRIVING ON THE FREEWAY IN TRAFFIC AND I SWITCH LANE TO CARPOOL LANE. AS I WAS PICKING UP SPEED WHEN I WAS REAR ENDED FROM BEHIND PUSHED DOWN FORWARD FURTHER AND MY CAR TURNED AND SLAMMED ONTO THE CENTER DIVIDER LANE. AFTER MY CAR STRUCK CENTER DIVIDER LANE SAME CAR WHO HIT ME HAS NOT SLOWED DOWN AND HIT ME AGAIN ON HIGH IMPACT BEHIND DRIVER SIDE PASSENGER DOOR AND GAS TANK SMASHING ONTO MY REAR WHEEL. NONE OF THE AIR BAGS DEPLOYED IN MY CAR. I AM 5'1 IN HEIGHT AND WEIGHT ABOUT 133LB. WE BOUNCED AROUND AS WELL AS MY BACKSEAT PASSENGER WHO IS MY DAUGHTER WHO WAS SEATING IN A BOOSTER SEAT AND WE WERE BOTH WEARING SEAT-BELTS. WHEN THE CAR HIT US SIDEWAYS AND JERKED US AROUND MY HEAD SLAMMED BY THE DOOR PANEL AND BUSTED MY HEAD OPEN WHICH CAUSED IT TO BLEED BADLY. BELIEVE IT WAS THE INITIAL IMPACT FROM THE REAR MY KEYS FLEW OUT OF THE IGNITION AND ON TO THE FLOOR IN THE BACKSEAT FLOOR FIREFIGHTER HAD TO SEARCH BECAUSE I TOLD THEM AS SOON AS THEY SHOWED UP "MY CAR IS STILL RUNNING I DON'T KNOW WHERE THE KEYS ARE AT!" THE IGNITION WAS STILL IN ON POSITION AS IF THE KEY WAS IN IT. MY DOORS ON DRIVER SIDE AND BEHIND DRIVER SIDE WAS SMASHED AND MY CAR SHIFTED OUT OF ITS ALIGNMENT THAT EVEN MY DAUGHTER WHO WAS IN THE REAR SEAT BEHIND THE FRONT PASSENGER SIDE OF MY CAR HER DOOR COULD NOT BE OPENED BY THE FIRE DEPARTMENT. WE WERE BOTH REMOVED FROM THE FRONT PASSENGER SIDE DOOR AND AMBULANCE TRANSPORTED US TO HOSPITAL. MY DAUGHTER WHO IS 10 YEARS OF AGE WAS SHAKEN UP SICK TO HER STOMACH DIZZY WITH MINOR BRUISES. I SUFFER BRUISES ON TOP OF MY FOOT. BRUISES ON MY THIGH MY LEGS BOUNCED UP AND HIT THE STIRRING WHEEL. BRUISES ON BOTH MY ARMS AND MY DAUGHTERS ARMS AND ELBOW! WE ARE BOTH TENDER AND SOAR ALL OVER THE BODIES BUT, PRAISE GOD WE ARE ALIVE! BY THE WAY MY CAR IS TOTALED AND ITS PAID FOR. PLS GIVE ADVICE ON THIS SITUATION. *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10579386April 12, 2014ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE PLENUM ON THE INTAKE MANIFOLD WAS WARPED DUE TO A BAD INTAKE MANIFOLD AND NOW ANTIFREEZE AND OIL ARE BEING RELEASED AND ARE CAKING ON MY MAX AIRFLOW SENSOR AND MAP SENSOR. I HAVE DONE RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM. I THINK IT'S ABOUT TIME THAT GM MADE A RECALL ON IT BECAUSE IT IS NOT AN EASY OR, FOR THE PEOPLE WHO DON'T KNOW A BUMPER FROM A FENDER, IT IS A VERY EXPENSIVE FIX. ESPECIALLY WHEN YOU BRING IT TO A MECHANIC AND THEY KEEP CHARGING YOU $300 TO CHANGE YOUR MAX AIR FLOW SENSOR AND YOU DON'T KNOW ANY BETTER. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10577785April 6, 2014ELECTRICAL SYSTEM
SOMEBODY BROKE INTO MY CAR STOLE MY RADIO AND EVERY SINCE THEN THE CAR WONT START SOMETIMES. IT WAS DOING IT BEFORE THEY STOLE THE RADIO BUT NOW ITS WORSER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10577291April 4, 2014ELECTRICAL SYSTEM, ENGINE
I HAVE A 2001 IMPALA DIES GOING DOWN THE ROAD. THE ELECTRICAL GAS GAUGE SECURITY LIGHT OIL LIGHT TEMPERATURE GAUGE DO NOT WORK NOW. YOU CAN GO TO THE STORE. COME OUT CAR WON'T START AND SOME TIMES IT WON'T START FOR DAYS OR WEEKS. SOMETIMES I SMELL OIL BURNING. IF THE BUZZER GOES OFF IN THE CAR THE CAR WON'T START YOU CAN GO DOWN THE ROAD IF YOU HEAR THE SICK SOUNDING DOOR BUZZER GO OFF BE PREPARED TO STOP. TOOK IT TO THE SHOP THEY CAN'T FIGURE OUT WHAT IT IS. MOST THE TIME ITS RUNNING FINE WHEN THEY GET IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10577434April 4, 2014ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 150,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10577267April 3, 2014AIR BAGS, ENGINE, STEERING
AIR BAG DID NOT DEPLOY CAUSING STRAIN OF NECK MUSCLES, UPPER BACK INJURY, BILATERAL STRAIN, CONTUSION OF MULTIPLE SITES OF MY LOWER LIMBS BILATERAL. THERE HAVE BEEN SEVERAL RECALLS ON THE IMPALA BUT DUE TO NEGLIGENCE OF GMC I AM IN PAIN MY CAR WAS TOTALED AND I HAVE TO PURCHASE A NEW CAR. I WILL NEED ASSISTANCE IN PRICE, PAYMENTS, EXTENDED MAINTENANCE WARRANTY AT YOUR COST AND DELIVERY OF NEW VEHICLE TO ADDRESS I PROVIDE NO FEE ALSO INCLUDE TAG PAYMENTS. I CONTACTED YOUR COMPLAINT DEPARTMENT LAST NIGHT AND WAS TOLD THAT I WILL BE COMPENSATED IN THIS WILL BE TAKEN CARE OF AS CHEVROLET ALWAYS TAKES CARE OF THEIR BEST CUSTOMERS. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10577102April 3, 2014ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
THE IGNITION SWITCH BEGAN HAVING A "PASSLOCK" PROBLEM. ESSENTIALLY, ON A MORE REGULAR FREQUENCY, THE CAR WOULD NOT START BECAUSE IT THOUGHT IT WAS BEING STOLEN. A RESET PROCEDURE TOOK 15 MINUTES PLUS. FIXING THE PROBLEM REQUIRED THAT I REPLACE THE IGNITION SWITCH. I ARGUED THAT GM SHOULD FIX THIS PROBLEM AT THEIR EXPENSE SINCE IT WAS PREVALENT ON MANY GM MODELS AND MODEL YEARS (I ALSO HAD TO HAVE THIS SAME ISSUE FIXED ON A 2004 SATURN ION). IN ADDITION, I LISTED SEVERAL SITUATIONS WHERE THIS COULD BE A SAFETY ISSUE (CAR STOPPED ON RAILROAD TRACKS AND COULD NOT GET IT STARTED, COULD NOT START CAR IN PARKING LOT WHEN FACED WITH A BURGLARY, HAVING TO GET HELP FROM STRANGERS, ETC.) GM WOULD NOT HELP WITH THE ISSUE AND THE TOTAL COST WAS BORN BY ME. THE ABOVE SHOWS THAT GM IGNITION SWITCHES HAVE NOT ONLY HAD THE ISSUE RELATED TO TOO MANY KEYS ON A KEY CHAIN / BUMPS THAT MOVED IT OUT OF THE RUN POSITION. CUSTOMERS PAID MANY MILLIONS OF DOLLARS TO FIX THIS PASSLOCK / IGNITION SWITCH PROBLEM IN ORDER TO BE ABLE TO CONTINUE TO SAFELY OPERATE THEIR VEHICLES. I FEEL THAT THIS "PASSLOCK" RELATED IGNITION SWITCH ISSUE SHOULD BE LOOKED INTO ALONG WITH THE CURRENT IGNITION SWITCH RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10576922April 2, 2014SERVICE BRAKES
THE ANTILOCK BRAKING SYSTEM STARTED MALFUNCTIONING AT ABOUT 89000 MILES. IT APPEARED TO BE A FAULTY WHEEL HUB. AFTER REPLACING THE PASSENGER SIDE FRONT, IT WENT AWAY FOR ABOUT 3 DAYS. THEN IT WAS THE DRIVER'S SIDE FRONT THAT NEEDED REPLACED. (BOTH THREW OUT CODES FOR EXCESSIVE WHEEL SPEED VARIATION, AS WHEEL AS WHEEL SPEED SENSOR OUTPUT 0.) TWO WEEKS TO THE DAY AFTER REPLACING THE PASSENGER SIDE FRONT, IT "WENT BAD" AGAIN. WE CHANGED IT AGAIN, JUST TO BE SURE, AND AT THIS POINT, IT APPEARS TO BE IN THE WIRING HARNESS. AFTER INSPECTING EVERYTHING WITHIN ABOUT 2 FEET OF THE WHEELS, IT LOOKS LIKE IT'S FARTHER UP THE LINE. THE ABS UNIT WILL CYCLE A FEW TIMES BEFORE THE ABS LIGHT KICKS ON TO SAY THERE'S A PROBLEM. UNTIL THIS HAPPENS (ONCE THE LIGHT IS ON, THE ABS SYSTEM STOPS KICKING IN) BRAKING IS ALMOST UNRESPONSIVE, AND AT BEST, INTERMITTENT. FROM EVERYTHING WE CAN TELL, THIS IS A SERIOUS AND ALL TOO COMMON PROBLEM WITH THESE CARS. AGAIN, I BELIEVE THE PROBLEM IS EITHER FARTHER UP THE HARNESS, OR WHERE IT SPLICES INTO THE REST OF THE HARNESS. NEITHER OF WHICH CAN BE ACCESSED WITHOUT TAKING OFF PRETTY MUCH THE FRONT OF THE CAR. I SHOULD ALSO AD THAT THIS VEHICLE ONLY HAS 4 WHEEL ANTI-LOCK BRAKES, NOT THE ADDITIONAL TRACTION CONTROL UNIT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10576459April 1, 2014ELECTRICAL SYSTEM
WE BOUGHT A CHEVROLET IMPALA NEW IN 2001. WITHIN THREE YEARS WE EXPERIENCED INTERMITTENT SHUTDOWNS OF THE CAR. SEVERAL TIMES THE AUTO JUST QUIT ON EXPRESSWAYS, BUT GETTING OVER TO THE SIDE OF THE ROAD WE WOULD TURN THE KEY OFF AND THEN IT WOULD START PERFECTLY. THIS OCCURRED PERHAPS 5 TIMES IN THE FOLLOWING 3-4 YEARS. IT WAS A DANGEROUS SITUATION. FINALLY WE TOOK IT IN TO THE DEALERSHIP WHERE THEY HAD IT FOR 5 DAYS FINDING NOTHING WRONG. WE STARTED CALLING MECHANICS, CONTACTED GENERAL MOTORS EXECUTIVE OFFICES (AN AMY GREEN) AND OTHER SOURCES. SEVERAL MECHANICS INFORMED ME TO HAVE THE CRANKSHAFT SENSOR REPLACED. I "FORCED" THE DEALERSHIP TO REPLACE IT AND HAVE NOT HAD A PROBLEM SINCE. THIS WAS A DANGEROUS SITUATION AS A SHUT DOWN AT HIGH SPEEDS A SCARY PROPOSITION. WITH ALL OF GM'S CURRENT (2014) HANDLING OF DANGEROUS SITUATIONS, WE THOUGHT IT TIME TO COMMENT ON THIS ONE. OF COURSE ALL THIS GM WORK WAS AT OUR EXPENSE. I FOOLISHLY BOUGHT A NEW 2006 CHEV. DIESEL 2500 PICKUP AND HAD THE WHOLE BACK BRAKING SYSTEM RUST UP WITHIN 3 YEARS, BUT THAT'S A DIFFERENT STORY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574521March 25, 2014ELECTRICAL SYSTEM
2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH FAILURE, CAUSING A LOSS OF ELECTRICAL POWER. *SMD THE DEALER INFORMED THE CONSUMER, THE IGNITION SWITCH NEEDED TO BE REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10572768March 17, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY BUT THE FAILURE RECURRED SEVERAL TIMES LATER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10569325March 14, 2014ELECTRICAL SYSTEM
MORNING OF MAY, ENTER CAR AND TRIED TO TURN KEY TO ON POSITION TO START, WITH NO LUCK. WIGGLE KEY IN LOCK SEVERAL TIMES TO FINALLY RELEASE KEY SO IT WOULD MOVE INTO STARTING MODE. THIS HAS BEEN A MAJOR PAIN, IT HAS GOTTEN BAD ENOUGH THAT KEY WILL JUST PULL OUT OF LOCK ASSEMBLY EVEN IN RUNNING MODE. GM HAS KNOW ABOUT THIS PROBLEM FOR SOME TIME,AND SHOULD APPLY A RECALL ON THIS ITEM EVEN AS FAR BACK AS MY 2001 IMPALA, WOULD HATE TO HAVE CAR SHUT OFF DURING DRIVING MODE OF JUST LEFT STRANDED FOR A STUPID IGNITION KEY ASSEMBLY PROBLEM. PLEASE TRY TO HELP IN THIS AREA. THANKS *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10569125March 13, 2014ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE COOLING OVERHEAT LIGHT WENT ON AND THE CAR TURNED OFF ON ME AND MY CHILD ON THE EXIT OF THE 170 FWY, IT NOW MAKES A SCREECHING SOUND LIKE METAL, THE RADIATOR LEAKS AND SOMETHING SMELLS BURNED, THE MECHANIC I WENT TO THAT WAS CLOSE BY SAID I HAVE TO NOW REPLACE THE ENGINE AND OTHER EXPENSIVE ITEMS THAT SEEM TO FALL UNDER THE 2001 IMPALA RECALLS, MY FUEL PUMP HAS AN ISSUE AS WELL AND THE ELECTRICAL PROBLEM EVEN WORSE IT TURNS OF AND ON AS IT PLEASES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0