Chevrolet Impala Complaints (2002)

795 consumer complaints on file.

#10640901October 2, 2014
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,164.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640241September 30, 2014
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURNING SIGNALS FAILED TO ACTIVATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639850September 29, 2014
ELECTRICAL SYSTEM:IGNITION
HELLO I'M DEAF MYSELF AND THE PERSON THAT GOT HURT WAS ME WHEN THAT SITUATION HAPPEN . IT WAS SOMETHING TO DO WITH THE IGNITION SWITCH MOVE OUT OF RUNNING POSITION WHILE DRIVING IT TURN OFF THE ENGINE AT THE SAME TIME I WAS DRIVING. AND SOME TIME WHILE I HAPPEN TO PARK THE VEHICLE AND COME BACK LATER THE IGNITION SWITCH WON'T TURN OUT UNTIL ABOUT 15 MIN LATER IT KEEP GOING ON LIKE THAT FOR A WHILE AND IT KEEP TURNING OFF WHILE DRIVING. I HAD TO PAY NEAR THOUSANDS OUT OF MY POCKET TO GET THAT REPAIR. I SHOW THIS LETTER I GET IN THE MAIL TO MY ATTORNEY. SO WE ARE HOPING I CAN GET THAT FUNDS BACK THAT I HAS WASTE ON THAT PROBLEMS THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10639912September 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WOULD ONLY START AFTER TURNING THE KEY ON AND OFF NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639426September 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THERE WAS AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE ENTIRE ELECTRICAL WIRING NEEDED TO BE TESTED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639115September 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND AN INJURY WAS SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10637984September 22, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER NUMEROUS ATTEMPTS. AN INDEPENDENT MECHANIC REPLACED THE MOTOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637507September 19, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO START OCCASIONALLY AND THE RADIO FAILED TO OPERATE. AN INDEPENDENT MECHANIC STATED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637565September 19, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 25 MPH, WHEN THE VEHICLE STALLED WITHOUT WARNING. SHE LOST CONTROL OF THE VEHICLE AND CRASHED IT INTO A TREE. THE VEHICLE LANDED ON ITS ROOF. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 11/04/14
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10636909September 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LIGHTS FAILED TO ILLUMINATE ON THE GEAR BOX PREVENTING THE CONTACT FROM SEEING WHICH GEAR THE VEHICLE WAS IN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633539September 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT WAS IN DISAGREEMENT WITH THE REMEDY LISTED IN THE RECALL NOTICE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633583September 16, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
I WAS DRIVING ON MAIN STREET IN RIO VISTA AND MY VEHICLE JUST SIMPLE SHUT OFF. THE CAR ROLLED AND HIT A PLANTER IN FRONT OF THE STORE AS I TRIED STEERING IT OUT OF THE STREET. WHEN I TRIED TO START IT AGAIN, THE IGNITION SWITCH WOULD NOT OPERATE. I CALLED THE AMICA ROADSIDE ASSISTANCE AND WAS TOWED TO ABEL CHEVROLET. THEY INFORMED ME THAT THIS PROBLEM WAS TYPICAL TO THIS YEAR VEHICLE AND THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THEY REPLACED IT AT A COST OF APPROXIMATELY $509.11 SINCE MY IGNITION HAS ALREADY BEEN REPLACED, DO I NEED TO TAKE IT BACK IN? ALSO WILL I BE COMPENSATED FOR THE COST OF THE REPLACEMENT? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10633296September 15, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT BELIEVED THAT THE VEHICLE WAS UNSAFE TO DRIVE PER THE SAFETY RISK LISTED IN THE RECALL NOTICE. THE DEALER STATED THAT THEY WERE WAITING FOR THE DOCUMENTATION ON HOW TO REMEDY THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633287September 15, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633367September 15, 2014
ENGINE, WHEELS, SUSPENSION
I WAS DRIVING WITH MY SON AND THE CAR JUST CUT OFF IN THE MIDDLE OF THE STREET. THANK GOD WE DIDN'T GET HIT. THE CAR CUT BACK ON BUT THAT WAS SCARY. IT (THE CAR) ALSO HAS SOME TYPE OF SECURITY FEATURE THAT WON'T ALLOW THE CAR TO START AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632417September 11, 2014
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
THE CAR WAS CONSTANTLY STALLING IN LOW SPEED OR STARTING FROM A STOP IN D DRIVE. THE TRANSMISSION WAS NOT SHIFTING PROPERLY. CAR HAD STALLED A FEW TIMES IN TRAFFIC, BECOMING A HAZARDOUS SITUATION. CAR WAS OVERHEATING. CAR HAD BEEN SERVICED A WEEK AGO AT AAA REPAIR CENTER, EATONTOWN, NJ FOR OIL LEAK FROM GASKET OF THE MANIFOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627253August 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA . THE CONTACT STATED WHILE STOPPED AT A STOP SIGN, THE PASSENGER'S SIDE AND DRIVER'S SIDE AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING, WHICH CAUSED THE WINDSHIELD TO SHATTER. THE CONTACT SUSTAINED A BRUISED ARM AND HEAD INJURY BUT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE SDM SENSOR WAS COVERED IN WATER AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10621730August 12, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LOW COOLANT INDICATOR ILLUMINATED. THE CONTACT REFILLED THE COOLANT, BUT IT HAD LEAKED OUT BY THE FOLLOWING DAY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. AN INDEPENDENT MECHANIC STATED THAT THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618598August 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH, SMOKE WAS SEEN FROM UNDER THE HOOD AND THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 229,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10618161August 1, 2014
ELECTRICAL SYSTEM
ON NUMEROUS TIMES, ANTI THEFT SYSTEM PREVENTS ME FROM STARTING MY CAR. I HAVE BEEN STUCK TRYING TO COME HOME FROM WORK, TRYING TO GO TO WORK AND AT MANY OTHER TIMES. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET FROM MANY CONSUMERS ABOUT THIS ISSUE. IT IS DANGEROUS IF YOU ARE OUT LATE AT NIGHT AND YOU CANT EVEN START YOUR OWN CAR. CHEVROLET HAS REFUSED TO PAY TO CORRECT THE PROBLEM AND HAS OFFERED NO HELP AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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