Chevrolet Impala Complaints (2016)

111 consumer complaints on file.

#11210103May 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SIDE DETECTION MODULE IS FAILING. I RESEARCHED AFTER MY DASHBOARD WON'T TURN ON, AND AFTER READING SIMILAR COMPLAINTS FROM OTHER IMPALA OWNERS, IT IS DUE TO THE SIDE DETECTION MODULES NOT WORKING PROPERLY. APPARENTLY WHEN THE MODULES FAIL THEY CAN CAUSE ALOT OF ELECTRICAL DAMAGE TO THE VEHICLE. CHEVY OR GM IS NOT ANSWERING MY QUESTIONS, AND I DONT SEE THE NEED TO PAY OUT OF POCKET FOR SOMETHING THAT SEEMS TO BE A PROBLEM IN MOST PEOPLE'S IMPALA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207124May 12, 2019
AIR BAGS
AIR BAG LIGHT GOES AND OFF ON THE DASH. I HAD IT SCANNEDC AT AUTOZONE AND THE OBD READER SHOWS "DRIVER SEAT BELT ANCHOR PRETENSIONER DEPLOYMENT LOOP, SHORT TO GROUND ".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183670March 2, 2019
UNKNOWN OR OTHER
MY TOUCHSCREEN RADIO DOESN'T WORK AT TIMES IT'S DOESN'T SHOW ANY PRESET RADIO STATIONS NOR THE TEMPERATURE PLUS I HAVE NO SOUND AND THE ONSTAR DOESN'T WORK PLUS I CAN'T TURN THE RADIO OFF BY PUSHING THE OFF BUTTON IT'S NERVE WRACKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183444March 1, 2019
POWER TRAIN
TRANSMISSION NOT SHIFTING GEAR, VEHICLE DISABLED AND UNSAFE TO DRIVE. WHEN VEHICLE IS SHIFT IN DRIVE IT PROPELS IN REVERSE. THE ISSUES FIRST OCCURRED WHILE CAR WAS IN MOTION IN DRIVE ON A BUSY TRAFFIC WAY. AS I PRESSED THE ACCELERATOR THE VEHICLE DID NOT MOVE FORWARD AND WAS STALKING BUT THE ENGINE REVVED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183110February 28, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE WIRING USED IS TASTY TO SQUIRRELS AND MY RIGHT HAND BLINKER WIRING HAS BEEN CHEWED UP TWICE NOW, FIXING IT HAS COST $1000.00 EACH TIME. VEHICLE WAS STATIONARY PARKED IN MY DRIVEWAY AT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182834February 27, 2019
ENGINE
CATALYST CONVERTER EXHAUST BROKE AT THE TOP WHILE DRIVING DOWN THE ROAD (CITY STREET). THE CAR BECAME LOUD. NO ENGINE LIGHT OR ANY OTHER WARNING LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176174February 11, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED AT FREEDOM CHEVROLET BUICK GMC (8008 MARVIN D LOVE FWY, DALLAS, TX 75237, (972) 649-0829). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,292. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164638January 2, 2019
STEERING
ON THE 24TH OF DECEMBER AS I WAS PULLING INTO THE DRIVEWAY MY POWER STEERING SYSTEM LOCKED UP AND I COULD NO LONGER TURN THE VEHICLE. THE "CHECK POWER STEERING" INDICATOR LIGHT CAME ON. IT WAS TOWED TO A LOCAL MECHANIC WHO "RESET THE ERROR CODE" AND INFORMED ME HE DIDN'T KNOW WHEN AND IF THIS WOULD HAPPEN AGAIN. I LEFT THAT MECHANIC AND WENT TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE (PRESTON HOOD IN FORT WALTON BEACH). AFTER RUNNING A DIAGNOSTIC THERE, THEY SAID NOTHING WAS WRONG AND THEY HAD NEVER SEEN THIS PROBLEM BEFORE. I HAVE RECENTLY SEPARATED FROM THE MILITARY AND WAS ON THE WAY TO MY NEW JOB ON NEW YEAR EVE. I WAS DRIVING ON THE INTERSTATE (AT INTERSTATE SPEED) AND THE SAME PROBLEM OCCURRED AGAIN. I WAS ABLE TO MANEUVER TO AN OFF RAMP WITHOUT CAUSING AN ACCIDENT AND PARKED THE CAR. IT IS NOW AT A CHEVY DEALERSHIP IN PENSACOLA BEING DIAGNOSED AGAIN. A SEVERE SAFETY ISSUE THAT COULD HAVE EASILY COST ME MY LIFE OR SOMEONE ELSES'. I CAN NO IONGER DRIVE THIS VEHICLE WITH CONFIDENCE. I NEED A LONG TERM SOLUTION AND I NEED YOUR HELP !!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162318December 18, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S TRUNK CONTAINED MOISTURE AND THE CHECK ENGINE INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO CENTURY 3 CHEVROLET (2430 LEBANON CHURCH ROAD, WEST MIFFIN, PA 15122, (412) 466-9210) WHERE IT WAS DIAGNOSED THAT WATER PENETRATED THE TRUNK AND DAMAGED THE TAIL LIGHT GASKET. THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE DEALER REPLACED THE TAIL LIGHT GASKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 84894766162. THE FAILURE MILEAGE WAS 35,699. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161027December 12, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALIZATION ERROR WOULD COME ON AND THIS IS THE 2ND TIME IT HAS DONE THIS. THE VEHICLE IS FAIRLY NEW SO I DON'T KNOW WHY IT DOES THIS. ONCE I STEPPED ON THE PEDAL SLOWLY TO GO AGAIN THE ENGINE FELT LIKE IT JERKED. I HAVE READ MANY COMPLAINTS ON THIS ISSUE ON OTHER FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152317November 18, 2018
UNKNOWN OR OTHER
THE ENTIRE SPARE TIRE WELL IN THE TRUNK WAS FILLED WITH WATER. THE TRUNK WAS DAMP IN THE BACK CORNERS BY THE TAIL LIGHTS AND SOME OF MY ITEMS IN THE TRUNK WERE WET. THIS IS THE FIRST I HAVE NOTICED THIS BUT IT COULDN'T HAVE BEEN LIKE THIS LONG. IT HAS BEEN COLD OUT AND I ONLY NOTICED A SMALL AMOUNT OF MOLD AND NO ODOR YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133273October 4, 2018
UNKNOWN OR OTHER
THE ENTIRE TRUNK FILLS WITH WATER WHEN IT RAINS. IT SITS ON THE SPARE TIRE AND WILL EVENTUALLY ROT OUT THE TIRE AND TRUNK. IT'S UPSETTING AS THE ITEMS INSIDE THE TRUNK HAS GOTTEN DAMAGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132220September 29, 2018
AIR BAGS
THE AIRBAG REDYNESS LIGHT STAYS ON MOST OF THE TIME BUT IT DOSE GO OFF ONCE IN AWHILE FOR A FEW MINUTES. I UNDERSTAND THIS IS EXTREMELY COMMON AND DATES BACK TO 2009 I STRONGLY FEEL A RECALL ON THIS ISSUE IS IN ORDER BECAUSE POTENTIALLY MILLIONS OFF PEOPLE'S LIVES ARE AT RISK. FROM MY RESEARCH DEALERSHIPS ARE CHANGING $300-400 TO FIX THIS PROBLEM THE PROBLEM SHORTLY RETURNS AND THAT WANT TO CHARGE YOU AGAIN THEY JUST SAY SAVE YOUR RECEIPTS IN CASE A RECALL IS ISSUED. I STRONGLY FEEL GM IS FULLY AWARE OF HOW COMMON THE ISSUE IS AND APPARENTLY THE COST OF A RECALL OUT WEIGHS HUMAN LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119018August 10, 2018
EXTERIOR LIGHTING
HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY AT NIGHT TIME, ESPECIALLY AT DUSK. THE REFLECTOR INSIDE THE HOUSING DOES NOT HAVE SUFFICIENT REFLECTABILITY TO PRODUCE THE APPROPRIATE BEAM. THE HOUSING RELIES SOLELY ON THE BULB TO PRODUCE SUFFICIENT LIGHTING. I HAVE TRIED SEVERAL HALOGEN BULBS AND LED BULBS TO SEE BETTER AT NIGHT WHILE DRIVING AND NOT ONE BULB VS. ANOTHER MAKES MUCH DIFFERENCE. THE HOUSING IS JUST NOT DESIGNED TO PRODUCE A REALISTIC BEAM OF LIGHT FOR SAFE TRAVEL DOWN THE ROADWAY. THE PERIPHERALS ARE OKAY, BUT EVEN THE USE OF THE HIGH BEAM FUNCTION DOES NOT SUPPLY ADEQUATE LIGHTING DOWN THE ROADWAY TO SEE ANY BETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096550May 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON APRIL 2ND, 2018, I WAS DRIVING TO WORK AROUND 4:50 A.M. DRIVING ON THE 303SB ONLY ABOUT 7 MINUTES INTO MY DRIVE I NOTICED THAT MY VEHICLE BEGAN TO LAG AND STALL OUT, I BEGAN TO NOTICE GREY SMOKE COMING FROM THE HOOD AND THAT'S WHEN I REALIZED THAT MY CAR WAS ON FIRE. WHILE TRYING TO AVOID TRAFFIC AND AFTER ALMOST BEING HIT BY ONCOMING TRAFFIC I WAS FINALLY ABLE TO GET MY VEHICLE INTO A SAFE ARE ON THE SIDE OF THE ROAD AND CALL EMERGENCY ROADSIDE ASSISTANCE ON PROVIDED BY MY AUTO INSURANCE USAA. MY CONCERN IS THAT THE VEHICLE NEVER PROVIDED ANY TYPE OF NOTIFICATION LETTING ME KNOW THAT THE VEHICLE WAS SEVERELY DAMAGED. IF MY OIL IS LOW MY VEHICLE TELLS ME SOMETHING, WHEN THE TIRES ARE LOW ON AIR, MY VEHICLE TELLS ME. HOW COME WHEN MY VEHICLE CAUGHT FIRE AND WHILE IT BEGAN STALLING OUT I STILL RECEIVED NO NOTICE? I COULD HAVE BEEN KILLED HAD I GOT HIT BY ONCOMING TRAFFIC AND THE SITUATION MAY HAVE ENDED A LOT WORSE. I HAD MY VEHICLE TOWED TO THE NEAREST REPAIR SHOP AS COVERED UNDER THE USAA ROADSIDE ASSISTANCE ENDORSEMENT THAT BEING CHEVROLET SANDS. I RECEIVED A CALL FROM A REP WHO STATED THAT THE VEHICLE HAD HAD PRE-EXISTING DAMAGE TO THE VEHICLE SUCH AS OLD BATTERY ACID THAT HAD OVER TIME ATE AT THE WIRING OF THE VEHICLE CAUSING THE TRANSMISSION TO BLOW OUT. THIS VEHICLE IS A DEATH TRAP. I MENTIONED THAT THE VEHICLE WAS A CERTIFIED PRE-OWNED VEHICLE AND THAT THE VEHICLE WAS ONLY IN OUR CARE FOR LESS THAN A YEAR IN A HALF AND THAT WHEN WE BOUGHT THE VEHICLE IT CONTAINED 20,022 MILES AND THAT THE VEHICLE NOW ONLY HAD ABOUT 65,000 MILES. NONE OF THE SECURITY FEATURES EVER TURNED ON THE AUTO STOP FUNCTION DOESN'T OPERATE, THE BATTERY WAS BUILT ON TOP OF THE TRANSMISSION SAFETY ISSUE. THE IGNITION CUT OFF DEVICE DIDN'T WORK.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11093704May 14, 2018
AIR BAGS, ELECTRICAL SYSTEM, SEATS
TAKATA INFLATORS, MY AIR BAG PAT KEEPS COMING ON AND I HAVE TAKEN IT TO THE DEALERSHIP TO GET IT CHECK AND IT CONTINUES TO COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092811May 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WAS DRIVING ON THE WAY TO WORK IN THESE LIGHTS CAME ON DON'T KNOW WHY BUT I JUST BROUGHT THIS CAR FROM THE DEALERSHIP NOT EVEN MORE THEN 30 DAYS IN THIS COMES ON WTF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091539May 3, 2018
EXTERIOR LIGHTING
HELLO, I AM REQUESTING TO INVESTIGATE THE DESIGN OF HEADLIGHTS IN CHEVROLET IMPALA 2016 V6 LT. THE DESIGN OF HEADLIGHTS AND ITS HOUSING FOR THIS CAR NEVER PROVIDE CLEAR SIDE VIEWS OF THE ROAD IN FRONT OF THE CAR. CURRENTLY, THE FOCUS OF BOTH THE HEADLIGHTS (WHEN TURNED ON) STAYS IN THE MIDDLE OF THE ROAD AHEAD WHICH MAKES THE SIDE VIEW OF THE ROAD AHEAD OF THE CAR UNCLEAR. BOTH THE HEADLIGHTS' FOCUSES MERGE AT THE CENTRE OF THE ROAD AHEAD. IT MAKES TO TAKE A TURN VERY DIFFICULT AT NIGHT. I HAVE TRIED PUTTING HALOGEN, HIDS, LED BULBS INTO MY CAR'S HEADLIGHT BUT NONE OF THE BULBS COULD PROVIDE THE CLEAR VIEW. I HAD TAKEN THE CAR TO A LOCAL CHEVROLET DEALER RECENTLY AND THE TECHNICIAN SAID THAT HOUSING OF THE BULBS ARE DESIGNED SUCH WAY THAT CAR WILL NEVER GIVE A CLEAR VIEW OF BOTH SIDES OF THE ROAD AHEAD. I HAVE RECENTLY VISITED A LOCAL CHEVROLET DEALER TO CHECK IF THE SIMILAR ISSUE EXISTS IN NEWER VEHICLES, DEALERSHIP CONFIRMED THAT DESIGN OF THE HEADLIGHTS AND THEIR HOUSING IS THE SAME AND HAS CHANGED IN LAST FEW YEARS. I HAVE ATTACHED A PHOTO OF MY CAR FROM INSIDE WHEN I WAS DRIVING AT NIGHT. IN THIS PHOTO, YOU CAN SEE THE HEADLIGHTS DOES =N'T GIVE ANY CLEAR VIEW OF THE SIDE ROADS/PATHWAYS IN FRONT OF THE CAR. EVEN THOUGH I HAD PUT THE 6000 LUMEN LED BULBS IN MY CAR WHICH ORIGINALLY HAD HALOGEN BULBS FACTORY INSTALLED AND ARE LESS BRIGHT THAN THE LED BULBS. I WANT TO HAVE A SAFETY INSPECTION OF CARS OF THIS PARTICULAR MAKE AND MODEL AND ITS HEADLIGHT DESIGN. THANKS AND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090911April 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ITS WAS ROUND 9:00 P.M. WHEN I WAS DRIVING DOWN A TWO LANE ROAD, GOING AROUND A CURVE WHEN ALL MY INTERIOR LIGHTS(DASH BOARD, RADIO, AND GEAR SHIFT LIGHTS)TURN OFF FOR ABOUT THREE SECONDS. THE CAR FELT AS IT WAS COMPLETELY OFF BUT POWERED BACK UP AND CONTINUED TO DRIVE NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063631January 18, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
CAR LOSS POWER STEERING, ABS BRAKE CONTROL AND SPEEDOMETER. MULTIPLE SERVICES LIGHTS FLICKED ON / OFF. HAPPENED SEVERAL TIMES IN THE LAST 1-2 MONTHS, HAPPENED ON CITY STREETS AND THE HIGHWAY. HAD TAKEN TO BE SERVICED TWICE. INTERMITTENT CHECK ENGINE LIGHT TURNS OFF AFTER A DAY OR TWO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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