Chevrolet Impala Complaints (2000)

818 consumer complaints on file.

#10007624February 17, 2003
AIR BAGS
REPORTED TO THE DEALERSHIIP THAT THER AIR BAG LIGHT DISPLAYS ON AND OFF DURING DRIVING. THE SERVICE DEPARTMENT RAN IT THROUGH A SCANNING MACHINE AND FOUND THE AIR BAG DEFECTIVE. THEY SAID IT COULD PREMATURELY DEPLOY DURING DRIVING OR BE DISABLED DURING AN ACCIDENT. ALL AIR BAGS NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007423February 14, 2003
TIRES
THERE WAS A LOUD NOISE COMING FROM THE TIRES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006174February 12, 2003
SEAT BELTS:REAR/OTHER
SINCE THE REPAIR, THE CONSUMER WAS UNABLE TO USE A HEAVY DUTY LOCKING CLIP TO SECURE THE CHILD CAR SEAT. THE IMPALA SEAT BELTS DID NOT LOCK AND REQUIRED A HEAVY DUTY LOCKING CLIP IN ORDER TO SECURE THE SEAT. (MODEL# 22-750-MGN) SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005635February 10, 2003
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS
REGARDING 2000 CHEVROLET IMPALA LS VIN [XXX]. MY LOCAL DEALER WANTS TO REPLACE THE SIDE IMPACT AIRBAG FOR A CONSIDERABLE FEE. I BELIEVE PER RECALL #00V371000 THAT THIS SHOULD FALL UNDER THIS RECALL AS IT IS EXHIBITING THE SAME SYMPTOMS AS THE RECALLED AIRBAGS, HOWEVER GM HAS NOT MARKED THIS CAR FOR RECALL, AND REFUSES TO PAY FOR THE AIRBAG REPLACEMENT. THE DEALERSHIP DESCRIBES THE PROBLEM AS, "CODE B0041 LH FRT SIDE DEPLOYMENT LOOP OPEN. NEEDS LH SIDE AIR BAG MODULE REPLACED." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004999January 31, 2003
STEERING:RACK AND PINION
POWER STEERING RACK - THE POWER STEERING FAILED WHILE DRIVING. DEALER FOUND OUT THAT THE POWER STEERING RACK NEED TO BE REPLACED. THE CAR WAS JUST OUT OF WARRANTY. IT IS TOO IMMATURE FOR THIS COMPONENT TO FAIL AT THIS AGE OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004891January 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
PLASTIC UPPER INTAKE MANIFOLD WARPED, ALLOWING COOLANT TO LEAK (SUPPOSEDLY NOT INTO ENGINE). I BELIEVE A RECALL EXISTS FOR THE 3.8 LITER "GENERATION II" ENGINE IN OTHER APPLICATIONS, BUT NOT IN THE 2000 (AND LATER) CHEVROLET IMPALA. REPAIR WAS MADE AT MY EXPENSE (OUTSIDE WARRANTY PERIOD), BUT I BELIEVE THIS VEHICLE SHOULD BE INCLUDED IN GM'S RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003903January 15, 2003
AIR BAGS:FRONTAL
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002574January 10, 2003
STEERING:COLUMN
CONSUMER STATES EACH TIME SHE DRIVES HER AUTO SHE HEARS A KNOCKING NOISE. CONSUMER TOOK AUTO TO THE DEALER THREE TIMES, TWICE SHE WAS TOLD THAT THEY COULD NOT DUPLICATE THE NOISE, AND COULD FIND NOTHING WRONG WITH THE AUTO. THE THIRD TIME THEY HEARD THE KNOCKING AND WAS TOLD THAT IT WAS HER STEERING SHAFT. SHE STATES THAT THIS NOISE STARTS WHILE SHE IS TURNING HER AUTO RIGHT OR LEFT, OR EVEN PARKING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002326January 8, 2003
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
CONSUMER STATED THAT SOME WIRES SHORTED OUT IN THE AIR BAG MODULE CAUSING AIR BAG TO BECOME INOPERATIVE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002174January 7, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER STATES WHILE DRIVING THE FUEL MOVES MAKING NOISE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002016January 3, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CONSUMER STATES AS ENGINE WAS STARTING THE VEHICLE BACK FIRED, RESULTING IN AN ENGINE FIRE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS REFERENCED IN EA02-030
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10001309December 20, 2002
STEERING
CONSUMER STATED THAT WHEN TURNING THE STEERING WHEEL THE VEHICLE WOULD STILL GO FORWARD AND CAUSE A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000289December 19, 2002
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STARTS ONE TIME DAILY AS OWNERS MANUAL STATES ON STARTING VEHICLE. THERE AFTER IT REQUIRES TWO TO FOUR EFFORTS TO START THE CAR WITH MULTIPLE CRANKS OF THE ENGINE. SOMETIMES THE VEHICLE WILL START THE FIRST TIME, AFTER THE CAR HAS FIRST BEEN STARTED, BUT MORE OFTEN IT WILL NOT. VEHICLE TAKEN TO DEALER WHO COULD NOT FIND ANY ENGINE CODES BUT ADVISED ME THAT THE NEGATIVE BATTERY CABLE WAS LOOSE AND THEREFORE NOT COMMUNICATING TO THE COMPUTER PROPERLY. VEHICLE DRIVEN FROM DEALERSHIP, STOPPED, AND THIRTY MINUTES LATER IN TRYING TO START, IT TOOK TWO CRANKS OF THE IGNITION. WENT BACK TO DEALER WHO THEN ADVISED THAT THIS PROBLEM WAS HAPPENING IN OTHER CHEVROLET MODELS. ADVISED THAT THEY WOULD CONTACT GM TO SEE OF A FIX AND ADVISE ME. AFTER SEVERAL DAYS ON NO RESPONSE FROM THE DEALER, WENT BACK AND WAS TOLD THIS TIME THAT GM WOULD HAVE TO FIGURE OUT A FIX OR SOMETHING. BUT KEEP CHECKING WITH THEM. I CAN HARDLY WAIT TO GET MY QUESTIONAIRE ABOUT CUSTOMER SATISFACTION OF REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770626December 9, 2002
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
PASSENGER HEATED SEAT CREATED AN ELECTRICAL FIRE (NO FLAMES) ABOUT 30 MINUTES INTO TRIP. SEAT TOGGLE WAS SET AT "LOW". LEATHER WAS CHARRED, FOAM SEAT PADDING MELTED IN HOTTEST AREA OF THE BURN, PERSONAL PROPERTY ON THE SEAT WAS DESTROYED. THE TEMPERATURE OF THE HEAT MELTED A CD CASE AND PENS WHICH WERE IN A BAG ON THE SEAT. DRIVER RECEIVED BURNS ON FINGERS WHEN THEY BRUSHED AGAINST SEAT. GM HAS BEEN CONTACTED BY OWNER FOR ASSISTANCE. THE GM REPRESENTATIVE STATE THEY ARE UNAWARE OF ANY OTHER OCCURANCE. DT
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#568601December 6, 2002
SERVICE BRAKES, HYDRAULIC
AIRBAG LIGHT WORKS INTERMITTENTLY, REPAIRED TWICE. BRAKES PULSATE, ROTORS HAVE TO BE RESURFACED EACH YEAR. BRAKE LIGHT WORKS INTERMITTENLY. THERE IS AND ODOR COMING FROM THE AIR CONDITIONING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023572December 3, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE IN MOTION OR AT A COMPLETE STOP THE VEHICLE STALLED WITHOUT WARNING. THE DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES FOR THIS PROBLEM AND CHANGE SEVERAL DIFFERENT PARTS, BUT THE PROBLEM STILL EXIST. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770271November 30, 2002
UNKNOWN OR OTHER
WE WOULD LIKE TO KNOW IF THERE WERE ANY TYPES OF RECALLS ON THIS PARTICULAR TYPE OR STYLE CAR, MADE BY G.M., AFTER THIS CAR WAS MADE. THE DEALER NEVER TOLD US, NOR OFFERED US ANY INFORMATION, IN REGARDS TO ANY OR ALL SAFTEY RELATED RECALLS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022730November 14, 2002
ELECTRICAL SYSTEM
CONSUMER STATES WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 70MPH, THE CAR'S SPEED SUDDENLY DECREASED AND THE ELECTRICAL SYSTEM FAILED RESULTING IN LOSS OF POWER FUNCTIONS. PROBLEM OCCURS INTERMITTENLY. CAR CHECKED BY DEALER WHO IS NOT ABLE TO DETERMINE CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022207November 5, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON THE HIGHWAY THE STEERING WHEEL MAKE LOUD KNOCKING NOISE. DUE TO A CRACK INSIDE OF THE ENGINE. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568156October 29, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE CONSUMER STATES THAT ON TWO OCCASIONS THE ROTORS WERE OUT OF ROUND, AND ANOTHER OCCASION THE ROTORS PITTED OUT OF ROUND, AND THE LAST OCCASION THE ROTORS WERE PITTED AND WARPED. THE ROTOR REPAIR WAS COVERED AND THE CONSUMER STATES THAT SHE WAS TOLD THAT THERE SHOULDN'T BE ANYMORE PROBLEMS. THE MANUFACTURER CHOOSES NOT TO ADDRESS THE PROBLEM. THE CONSUMER ASLO STATES THAT HER SISTER HAS EXPERIENCED THE SAME PROBLEM. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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