Chevrolet Impala Complaints (2000)

818 consumer complaints on file.

#10026044July 14, 2003
EXTERIOR LIGHTING:TAIL LIGHTS
I AM ORIGINAL OWNER, NEVER HAD ANY CRASH OR COLLISION. THE REAR TAILIGHTS LEAK, CAUSING WATER TO ACCUMULATE INSIDE THE LENS. ONLY THE HARTCH LID COVER, INVOLVING THE REVERSE LIGHTS. I HAVE HAD TO REPLACE THE BULB 2X DUE TO SHORTING OUT. THIS IS AN OBVIOUS DEFECT, NO OTHER EXPLANATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027202July 14, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THAT WHEN PUTTING VEHICLE IN PARK ON A HILL THE VEHICLE WOULD POP OUT OF PARK AND START TO ROLL BACK IN REVERSE, CAUSING DAMAGE TO THE VEHICLE. DEALER NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10025749July 9, 2003
STEERING:GEAR BOX:SHAFT SECTOR
AFTER SEVERAL MONTHS OF OPERATION A CLUNKING OR RATTLE SOUND BEGAN TO BE HEARD IN THE FRONT END OF THE CAR. YOU COULD FEEL IT AS A VIBRATION IN THE STEERING WHEEL. I TOOK THE CAR TO MUNDAY CHEVROLET 17800 I-45 NORTH HOUSTON, TEXAS, 77090. THEY SAID THERE WAS A CHEVROLET/IMPALA BULLETIN FOR THIS PROBLEM AND IT WOULD BE FIXED. SEVERAL MONTHS LATER ON 04/14/03 I RETURNED TO THE SAME LOCATION TO COMPLAIN THAT THE PROBLEM HAD NOT BEEN RESOLVED. THEY PACKED IT WITH 8.8 POUNDS OF LUBRICANT AND SAID THAT WOULD FIX THE PROBLEM FOR A COUPLE YEARS. THREE MONTHS LATER THE PROBLEM IS AGAIN HAPPENING. I CAN'T CONCEIVE THAT AN OBVIOUS DEFECT IN WHICH THE "INTERMEDIATE SHAFT" RATTLES AND IS FELT IN THE STEERING WHEEL IS ACCEPTIBLE. THERE IS AN OBVIOUS UNRESOLLVED PROBLEM THAT I FEEL COULD BE DANGEROUS IN POSSIBLY LOCK UP THE STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025597July 8, 2003
STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION
STEERING COLUM IN MY CAR HAS A CLUNK/VIBRATOIN. THE ENGINE CRADLE WAS REPLACED AND I WAS TOLD THAT THIS WAS THE PROBLEM , BUT LATER THE NOISE RETURNED AFTER THE 36000 WARRANTY WAS OVER. NOW DEALER TELLS ME THAT MY EXTENDED WARRANTY THAT I PAID FOR WOULD NOT COVER THE REPAIR.ALSO THE CAR IS HAVING TRANMISSION PROBLEMS, STILL WAITING TO SEE IF THEY CAN FIND THE PROBLEM.... HAVE BEEN TOLD THAT IF NO CHECK ENGINE LIGHT COMES ON THEN THERE IS NOTHING WRONG. I AM GOING TO LEAVE WITH THE DEALER AND HAVE THE SERVICE MGR DRIVE, BUT NOT A LOT OF HOPE IN THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025580July 7, 2003
WHEELS:HUB, SUSPENSION:FRONT:WHEEL BEARING
FAILURE OF RIGHT FRONT WHEEL HUB AND BEARING ON MY IMPALA 2000 AFTER ONLY 37000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022207June 26, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S DOOR WOULD NOT UNLOCK BY KEY OR ELECTRICAL DEVICE. THE TECHNICIAN REPLACED LATCH ASSEMBLY. *AK PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024511June 19, 2003
AIR BAGS
AIRBAG LIGHT COMING ON.DEALER WAS CONTACTED, AND STATED THAT WAS A HAZARDOUS SITUATION, AND THAT VEHICLE SHOULD NOT BEEN DRIVEN UNTIL THE PROBLEMS WAS FIXED. AND AT THE SAME TIME THERE WAS NO RECALL FOR IT. THEY HAVE STATED TO THE CONSUMER THAT SHE WOULD NEED TO PAY FOR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024214June 17, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING WHEELS SHAKE. TOOK VEHICLE TO DEALER, AND DEALER TURNED THE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020872June 2, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM, AIR BAGS:FRONTAL
2000 CHEV IMPALA POLICE INT 9C1OFFICER SWERVED IN INTERSECTION TO AVOID VEHICLE. OFFICER STRUCK UTILITY POLE CENTER OF FRONT BUMPER. 40-50 MPH. VEHICLE TOTALED. AIR BAG DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10020764May 30, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
2000 IMPALA LS HAD ALIGNMENT DONE @35,000 MILES. NOTICED UNEVEN WEAR ON LEFT FRONT TIRE ~43,000 MILES. TOOK BACK TO DEALER, THEY SAID TO REPLACE TIRES AND THEY WOULD REALIGN IT. REPLACED TIRES ~ 47,000 MILES, TOOK BACK IN AND TURNED OUT THE LEFT FRONT TIE ROD WAS BAD THEY CAN'T ALIGN IT. TIRES HAS ABOUT 1/2 OF PLAY IN IT, RECOMMENDED NOT TO BE DRIVEN UNTIL FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019244May 24, 2003
STEERING
CLUNK NOISE FROM FRONT OF VEHICLE DURING TURNING MANEUVERS-CAN NOW FEEL A VIBRATION IN STEERING WHILE DRIVING-THE DEALER HAS NOT BEEN ABLE TO CORRECT THIS PROBLEM SATISFACTORILY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018878May 18, 2003
STEERING
YOUMANS CHEVROLET INSTALLED INTERMEDIATE STEERING SHAFT AT COST OF $277 AND NOW THERE ARE MORE NOISES IN FRONT END WHEN CAR IS STOPPED OR STARTED. DEALER SAYS HE HAS DONE ALL HE CAN DO, BUT PROBLEM WORSE THAN BEFORE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018455May 9, 2003
STEERING, EQUIPMENT:MECHANICAL
CLUNKING SOUND IN STEERING AND RACK AND PINION. TOOK CAR TO CENTURY CHEVROLET IN WATSONVILLE CA AND THEY SAID NOTHING WAS WRONG WITH IT. TOOK TO ANDERSON CHEVROLET IN CUPERTINO IN CA AND THEY REPLACED RACK AND PINION. THIS DID NOT CORRECT THE PROBLEM OF CLUNKING SOUNDS OVER BUMPS AND WHILE TURNING AT LOW SPEEDS. AT HIGH SPEEDS CAR WANDERS. I HAVE TWO CHILDREN AND I AM AFRAID THAT I AM GOING TO LOSE STEERING LIKE OTHERS INCLUDING POLICE CARS HAVE. NOW CENTURY CHEVROLET SAYS THEY WANT TO LUBE THE INTERMEDIATE STEERING SHAFT, BUT NHTSA COMPLAINTS INDICATE THIS HAS NOT WORKED FOR THEIR SAME EXACT CAR WITH THE SAME EXACT PROBLEM. I HAVE AN EXTENDED WARRANTY AND I WANT MY CAR FIXED BEFORE IT RUNS OUT AND I AM TIRED OF GETTING THE RUN AROUND IN THE MEAN TIME. I WANT THE INTERMEDIATE STEERING SHAFT REPLACED BECAUSE I FEEL THIS IS A REAL SAFETY HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018266May 6, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD, WHILE PARKED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10018123May 5, 2003
ENGINE AND ENGINE COOLING
WHEN DRIVING AT HIGHWAY SPEED OR VEHICLE IS AT AN IDLE IT WILL STALL OUT WITHOUT WARNING. CAUSE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016627April 28, 2003
ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT KEEPS INDICATING EGR VALVE PROBLEM. HAS BEEN REPLACED 4 TIMES. WORSE IN THE COLD WEATHER THAN IN SUMMER. ALSO, CHECK COOLANT LIGHT CAME ON LONG TRIPS, THEN WENT OFF. HAD TO SPEND $800 TO REPLACE COVER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017537April 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED WITHOUT WARNING, AT A TRAFFIC LIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017286April 21, 2003
STEERING:RACK AND PINION
WHEN THE VEHICLE MADE A LEFT OR RIGHT TURN THE RACK AND PINION MADE A RATTLING NOISE. THE DEALER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017288April 21, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PROBLEM COULD NOT BE DETERMINED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014467April 16, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP
STRESS CRACK IN THE SUB-FRAME FROM THE POWER STEERING PUMP. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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