Chevrolet Impala Complaints (2013)

272 consumer complaints on file.

#10816328December 27, 2015
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RIGHT SIDE NO LONGER GETS HEAT AND ACTUATOR HAS GONE BAD CAR TICKS THE PASSENGER AIRBAG LIGHT DOES NOT SHOW ON THE SEAT BELT INDICATOR FOR PASSENGER DOES NOT GO OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809973December 14, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL CREATING A VERY DANGEROUS SITUATION STOPPING THE CAR IN INTERSECTIONS WITHOUT WARNING. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789960November 12, 2015
SERVICE BRAKES, WHEELS, UNKNOWN OR OTHER
I HAVE HAD THIS WORKED ON ABOUT 1 MONTH OF PURCHASE. I WAS TOLD THE CHEAP BALL BEARINGS IN THE WHEELS ARE FAULTY. MY CAR MAKES A STRANGE NOISE WHEN I TURN THE STEERING WHEEL AND IT LUNGES FOR A SPLIT SECOND AND THEN ENGAGES FORWARD. ALSO WHEN I AM BRAKING DOWN A STEEP INCLINE, THE BRAKES GRAB AND JERK THE CAR SLIGHTLY. THIS HAS GONE ON SINCE I PURCHASED THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788435November 4, 2015
ELECTRONIC STABILITY CONTROL (ESC)
TRACTION CONTROL ACTIVATES WHILE MAKING LEFT TURN WHEN LEAVING A STOP OR A RED LIGHT OR AT ANY OTHER OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE AND IN THE PROCESS CREATING A VERY DANGEROUS SITUATION. THIS HAS OCCURRED ON FIVE DIFFERENT OCCASIONS DURING THE PAST FEW DAYS. HAS ONLY OCCURRED WHEN TURNING LEFT FROM A COMPLETE STOP. THERE SEEMS TO BE A METAL SOUND THE FOURTH TIME. HAVE TRIED TO GET IT LOOKED AT AND NO ONE SEEMS TO KNOW WHAT TO DO. VERY CONCERNED ABOUT THE SAFETY OF DRIVING THIS CAR. ALSO DONE IT ONCE WHEN I WAS BACKING OUT FROM A PARKED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786506October 27, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE SERVICE ENGINE AND THE STABILITY CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STOPPED WITHOUT THE BRAKE PEDAL BEING ENGAGED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS BEING DEPRESSED WHILE THE FAILURE WAS OCCURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,376.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782233October 14, 2015
ELECTRICAL SYSTEM, STEERING, WHEELS
SERVICE STABILITY MESSAGE COMES ON WHEN MAKING TURNS AND THE TIRE MAKES A SOUND. THE VEHICLE JUST STARTED TO DO THIS ABOUT A WEEK AGO. I REVIEWED COMMENTS FROM OTHER USERS ONLINE AND IT APPEARS THERE ARE SEVERAL PEOPLE WITH 2013 IMPALA'S THAT HAVE THE SAME PROBLEM. IT HAPPENS WHEN TURNING OR WHEN ACCELERATING WHICH MAKES IT VERY HARMFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778945October 1, 2015
ELECTRICAL SYSTEM, ENGINE, AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED VERY SLOWLY. THE ENGINE STALLED IN THE MIDDLE OF THE ROAD. THE KEY WAS TURNED BACK TO THE ON POSITION AND ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A BROKEN LEFT HIP BONE, NERVE DAMAGE, AND OTHER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,345. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10764004September 15, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TRACTION CONTROL INTERMIDELY COMES ON AFFECTING TAKE OFF SPEED AND STEERING RESULTING IN ABS SYSTEM COMING ON. HAPPENS MAINLY WHEN STARTING OUT FORM A STOP. CANNOT ACCELERATE FROM A COMPLETE STOP OR MAKE CONSISTENT TURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759143August 25, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE ONLY HAD THIS CAR FOR 3 MONTHS AND EVERYTHING WAS FINE UNTIL I MADE A LEFT HAND U-TURN AND ALL KINDS OF BELLS WENT OFF- SERVICE STABILITRAK-SERVICE BRAKE ASSIST- SERVICE TRACTION CONTROL-I CALLED THE DEALERSHIP AND JUST TO PUT IT ON THE MACHINE TO SEE WHAT'S WRONG IS $126.00 - QUITE FRANKLY I DON'T HAVE THAT KIND OF MONEY TO SPARE- I AM EXTREMELY FRUSTRATED AND ACCORDING TO RESEARCH I HAVE DONE THIS IS A COMMON ISSUE THAT CHEVROLET IS NOT ACKNOWLEDGING-
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748360August 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE CONTACT HEARD A CHIME AND THE WARNING MESSAGES FOR THE BRAKES, TRACTION CONTROL, AND STABILIZER WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ELECTRICAL HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748426August 13, 2015
ELECTRONIC STABILITY CONTROL (ESC)
AFTER BACKING OUT OF A PARKING SPOT, MAKING A LEFT HAND TURN AND PULLING AWAY, THE BRAKES APPLY ON THEIR OWN, THE TRACTION CONTROL LIGHT FLASHES ON, AND A GRINDING NOISE IS HEARD. THE WEATHER AT THE TIME WAS CLEAR AND SUNNY, AND THE SURFACE OF THE PARKING LOT WAS DRY ASPHALT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746929August 7, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I STARTED HAVING PROBLEMS WITH MY VEHICLE BACK IN MAY OF THIS YEAR AFTER I RECEIVED A WARNING MESSAGE ABOUT THE STABILITRAK, ABS, AND TRACTION CONTROL. I WAS HEARING AND FEELING A SCRAPING NOISE ESPECIALLY WHEN I TURNED LEFT. I TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACED THE SPEED SENSOR AND HARNESS. I THOUGHT THAT WOULD TAKE CARE OF IT. AT THE END OF JUNE I TOOK MY CAR BACK AGAIN FOR THE SAME PROBLEM. OF COURSE THE SERVICE TECH COULD NOT DUPLICATE THE SOUND. HERE WE ARE LESS THAN 2 MONTHS LATER AND I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP ONCE AGAIN THIS MORNING. I DON'T EXPECT ANYTHING TO BE FOUND BECAUSE APPARENTLY THIS PROBLEM NEVER COMES UP AT THE DEALERSHIP AND THE TECHS CAN NEVER DUPLICATE IT. OUR TECH TOLD US THIS MORNING THAT IF THEY CAN'T FIND ANYTHING AGAIN THIS TIME, THEN I WILL MOST LIKELY HAVE TO DRIVE THE CAR WITH THE TECH TO SEE IF I CAN DUPLICATE IT. I'M HOPING THIS CAN FINALLY BE TAKEN CARE OF BUT BECAUSE MY CAR IS STILL UNDER WARRANTY, I DOUBT ANYTHING WILL COME OF IT. ONCE MY WARRANTY RUNS OUT I'M THINKING THE TECH WILL BE ABLE TO DUPLICATE IT AND CHARGE ME A LOT OF $$ TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746884August 6, 2015
SUSPENSION
CONTROL ARM - L& R - O/A MAY 19, 2015 BACKING OUT OF MY DRIVEWAY AND TURNING STEERING WHEEL I HEARD A GRINDING NOISE; MADE A LEFT TURN HEARD IT AGAIN. I TOOK THE CAR TO THE PLACE WHERE I BOUGHT IT. TOLD THE SVC. MANAGER ABOUT THE PROBLEM; I DON'T KNOW IF ANYBODY TEST DROVE IT OR JUST LOOKED UNDER THE CAR; HE DIDN'T FIND ANY PROBLEMS. A MONTH LATER IT STARTED ACTING AGAIN WITH THE STRANGE NOISE; I TOOK IT TO A DIFFERENT 'CERTIFIED CHEV DEALER'. A TECH RODE WITH ME AND HEARD THE NOISE IMMEDIATELY; APPOINT WAS MADE IMMEDIATELY; SUPPOSEDLY REPAIRED...I DROVE IT ANOTHER MONTH. THEN THE SAME NOISE STARTED ON THE RIGHT SIDE; TOOK IT BACK TO THE SAME DEALER. ONCE AGAIN 'CONTROL ARM', SUPPOSEDLY REPAIRED ... WRONG !!!! NOW 8/04/15, TURNING THE WHEEL AGAIN, THE SAME GRINDING NOISE STARTED. I WANT TO TAKE IT BACK TO THE LAST SHOP BUT FIRST I WANT IN PUT FROM YOUR OFFICE. THE CAR HAS ONLY 14000 MILES ...UPDATED 08/20/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746324August 5, 2015
WHEELS
TRACTION CONTROL ACTIVATES WHEN THERE ARE COMPLETELY DRY ROADS. IT ACTIVATES WHEN I AM ACCELERATING FROM A STOP AS I AM TURNING LEFT. IT SEEMS TO BE A PROBLEM WITH A SENSOR IN THE WHEEL(MY OPINION),BUT WHEN I TAKE IT IN TO THE DEALER THEY "CAN'T DUPLICATE CUSTOMER CONCERN" THERE HAS BEEN ON AND OFF PROBLEMS WITH THIS SYSTEM SINCE I PURCHASED THE CAR. IT IS FRUSTRATING THAT IT ISN'T CORRECTED AND THE SERVICE DEPARTMENT GIVES ME THE IMPRESSION SINCE THEY CAN'T IDENTIFY THE PROBLEM,IT'S NOT A PROBLEM TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743936July 27, 2015
ELECTRICAL SYSTEM, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
WHEN STARTING TO MOVE FORWARD FROM A STOPPED POSITION AND TURNING THE STEERING WHEEL AT THE SAME TIME, THE ABS SENSOR KICKS IN AND THE CAR MAKES THE ABS SOUND, THE ABS LIGHTS UP ON THE DASHAND THEN IT RELEASES AND YOU CAN DRIVE NORMAL. IT HAS OCCURRED MANY TIMES NOW BETWEEN 1 TO 5 MILES PER HOUR. I DO NOT SEE ANY RECALLS AT THIS TIME FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743578July 27, 2015
TIRES, TIRES:TREAD/BELT
THE TIRES ON MY 2013 CHEVY IMPALA LTZ HAVE WEARN DOWN FROM THE INSIDE OF TIRE IN THE FRONT YOU DON'T NOTICE IT AT ALL UNLESS YOU ARE SITING DOWN AND ABOUT 10-15 FEET BACK AS MY WIFE NOTICE THEM I ROTATE MY TIRES AT EVERY OIL SERVICE WHICH IS AT EVERY 6000 MILES THE CAR HAS 37895 MILES ON IT NOW THEY ARE WEORN DOWN TO THE WHITE THREAD AND ONLY IN THE IN SIDE THIS SHOULD OF BEEN SEEN AND ME NOTIFIED ST THE TIME OF SERVICE AT DEALER AT MARK CHRISTEFER CHEV.IN ONTARIO CA. BUT I WASN'T THIS IS A ON GOING COMPLAINT BY HUNDRED OF PEOPLE AS I FOUND OUT ON THE INTERNET SO FAR NO DEATHS THAT I KNOW OF MY WIFE DRIVES THIS CAR WITH MY GRANDKIDS AGES 2-13 I HAD TO GO BUY 2 USED TIRES RIGHT AWAY I'M ON DISABILITY AND GO TO DOCTOR 30 MILES ONE WAY THESE TIRES COULD OF BLOWN WHILE MY WIFE DRIVING AND I DON'T WANT TO THINK WHAT WOULD OF HAPPEN BUT THERE IS SOMETHING SERIOUS GOING ON EITHER THE TIRES ARE DEFECTIVE COUSE AT 37000 MILES THE TIRE SHOULD LAST A HELL OF SLOT OR MILES THAN THAT MOST TIRE WSRRENTY ARE AT LEAST 50000MILES AND UP OR THERE'S SOMETHING WRONG WITH THE SUSPENSION MY TIRES ARE WEARING OUT EVEN EXCEPT FOR THE INSIDE OF TIRE AND ITS NOT ANYTHING TO DO WITH ALINMENT I HAD IT CHECKED AND ITS RIGHT ON THE MARK PUTTING A STRAIGHT EDGE ACCROSS THE TIRE THE OUT SIDE OF TIRE HAS JUST MAYBE ABOUT A 1/8"' DROP BUT THE OTHER SIDE THE INSIDE OF TIRE HAS D ROP OF 1" I HAVE PHOTOS THAT DROPS INCH THAT'S ABOVE DANGERASTHIS WEB SITE WWW.M.CSRCOMPLAINTS.COM HAS A LOT OF PEOPLE WITH THE SAME COMPLAINT HAS I FILING OR WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732266July 6, 2015
WHEELS, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I JUST PURCHASED MY VEHICLE 3 MONTHS AGO AND ABOUT 2 WEEKS AGO, I'VE BEEN HAVING ISSUES WITH TRACTION CONTROL, ABS AND SERVICE STABILITRAK. IT SEEMS I GET THIS PROBLEM WHEN I JUST START MY CAR AND TRY TO TURN THE WHEEL RIGHT, AT LOW SPEEDS IT FEELS LIKE IT'S GRINDING. THIS PROBLEM HAS HAPPENED A FEW TIMES SINCE THEN (NOT CONSISTENT) AND EVERY TIME IT GRINDS I GET A TRACTION CONTROL LIGHT POP UP. THIS PROBLEM IS HAPPENING WHEN THERE IS NO RAIN OR SNOW ON THE ROAD. I HAVE DONE SOME RESEARCH AND IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH CHEVROLET IMPALA'S. I BELIEVE THIS SHOULD BE RECALLED IT IS VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726081June 18, 2015
SERVICE BRAKES, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
GRINDING NOISE FROM FRONT AND ABS ENGAGES THE BRAKES AND LOW TRACTION LIGHT FLASHES ON WHEN ACCELERATING FROM A STOP AND TURNING LEFT AT THE SAME TIME, DOES NOT MATTER IF YOU ACCELERATE SLOW OR FAST AND THIS IS HAPPENING ON DRY PAVEMENT. IF I TURN OFF THE TRACTION CONTROL IT WILL NOT DO IT, SO I ASSUME THE PROBLEM MUST EXIST IN A SPEED SENSOR OR SOMETHING WITH THE TRACTION CONTROL SENSORS OR WIRING. OF COURSE MECHANICS CANNOT DUPLICATE THIS. WAITING FOR GM TO STEP UP TO THE PLATE AND FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725487June 16, 2015
TIRES
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P225/55R17. THE CONTACT STATED THAT THE TIRE WARNING LIGHT ILLUMINATED BECAUSE THE FRONT PASSENGER SIDE TIRE DEVELOPED A SLOW LEAK. SEVERAL DAYS LATER, WHILE PULLING OUT OF THE DRIVEWAY AT 10 MPH, THE CONTACT NOTICED THAT THE VEHICLE DROVE ABNORMALLY. THE CONTACT PULLED OVER AND NOTICED THAT THE FRONT PASSENGER TIRE THREAD SEPARATED. THE MANUFACTURER WAS NOT NOTIFIED. THE TIRE WAS REPLACED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 36,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711853April 20, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SERVICE BRAKES
FIRST MY SERVICE ABS TRACTION CONTROL LIGHTS CAME ON AND WHILE MAKING LEFT TURNS A LOUD METAL GRINDING NOISE HAPPENED AND MY TRACTION CONTROL LIGHT FLASHED. I TOOK IT TO MY LOCAL MECHANIC HE REPLACED THE BEARING AND SENSORS WHICH HELPED WITH THE SERVICE LIGHTS BUT THE GRINDING STILL HAPPENED. THE NOISE AND TRACTION CONTROL LIGHT STILL CONTINUED WHILE TURNING JUST NOT AS MUCH AS BEFORE. THE MECHANIC REPLACED THE PART TWICE!! TOOK IT TO MY MECHANIC AGAIN BECAUSE OF THE GRINDING AND TRACTION CONTROL FLASHING HE DROVE IT AROUND AND HE COULD NOT MAKE THE NOISE HAPPEN SO HE COULD NOT FIX OR REPLACE ANYTHING. IT FEELS LIKE THE ABS IS BRAKING ON ITS OWN FOR NO REASON WHILE I DRIVE MY 2013 IMPALA LTZ. MY MECHANICS CAN NOT FIND THE PROBLEM AND IT SEEMS NEITHER CAN ANY IMPALA OWNER OR MECHANIC. BUT I'M 99% SURE WHEN I DRIVE IT TONIGHT TO VISIT FRIENDS I WILL HEAR A METAL ON METAL GRINDING NOISE I JUST HOPE NOT WHILE IM ON THE FREEWAY WHERE I CAN GET KILLED. IT HAPPENS WHILE DRIVING COMING FROM A STOP OR AS SIMPLE AS ME BACKING OUT OF MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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