Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10365640November 14, 2010
AIR BAGS:SIDE/WINDOW
HIT BY A MAZDA MIATA AT ABOUT 30 MPH HHR WAS TOTALED AND AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10361045October 18, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT ATTEMPTED TO SHUT THE VEHICLE OFF BUT THE IGNITION WOULD NOT RESPOND. THE CONTACT HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 43,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350349August 18, 2010
AIR BAGS:SIDE/WINDOW
RECEIVED A NOTICE OF PENDING OF CLASS ACTION, PROPOSED SETTLEMENT AND HEARING FOR 2009 HHR. STATING THAT THE SELLING VEHICLES WERE MANUFACTURED WITHOUT SIDE CURTAIN AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347993August 8, 2010
ELECTRICAL SYSTEM
ELECTRICAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347506August 5, 2010
STEERING
POWER STEERING WENT OUT COMPLETELY IN 2009 HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346537July 31, 2010
VEHICLE SPEED CONTROL
ENGINE BECAME SLUGGISH, UNRESPONSIVE TO GAS PEDAL, AND SHUT DOWN IN HEAVY TRAFFIC CAUSING DANGEROUS SITUATION. INSTRUMENT WARNINGS: ENGINE POWER REDUCED AND SOMETHING ABOUT TRACTION... CALLED ONSTAR - TOWED TO DEALER AND DIAGNOSTICS SAID "WRONG READINGS ON THE THROTTLE BODY" AND "WRONG GAS PEDAL POSITION". DEALER REPLACED THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346402July 30, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 20 TO 30 MPH THE VEHICLE ACCELERATED. HE ENGAGED THE BRAKES AND TURNED THE IGNITION OFF. HE RESTARTED THE VEHICLE, DROVE A COUPLE OF MILES AND THE VEHICLE ACCELERATED AGAIN. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES, YET, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS UNABLE TO PROVIDE A VIN. THE APPROXIMATE FAILURE MILEAGE WAS 300. THE CURRENT MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342432July 10, 2010
TIRES
MY WIFE AND I BOUGHT A NEW 2009 CHEVROLET HHR. THE VEHICLE SPECIFICATIONS STICKER ON THE DRIVER'S DOOR CALLS FOR 30 PSI TIRE INFLATION. HOWEVER, THE TIRES THEMSELVES SHOW A MAXIMUM INFLATION OF 44 PSI. SINCE MANY PEOPLE INFLATE TIRES ACCORDING TO WHAT IS ON THE SIDEWALL INSTEAD OF THE DOOR STICKER, THIS COULD EASILY LEAD TO OVERINFLATION OF THE TIRES AND THE ASSOCIATED HAZARDS. IN OUR CASE, EVERY TIME WE HAVE HAD THE OIL CHANGED, THE SERVICE PERSONNEL HAVE OVERINFLATED THE TIRES, USUALLY TO AROUND 40 PSI, AND I HAVE HAD TO DECREASE THE PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341296July 3, 2010
ELECTRICAL SYSTEM
I ARRIVED AT A FRIENDS HOUSE AND WENT TO TURN MY CAR OFF AND GUESS WHAT THE CART WOULD NOT SHUT OFF AND THE KEY WOULD NOT COME OUT, SO I CALLED THE ROADSIDE ASST SINCE MY CAR IS UNDER WARRANTY AND THEY TOLD ME TO MAKE IT HOME AND GIVE THEM A CALL BACK AND THEY WOULD SEND A TOW TRUCK OUT TIME WENT ON AND ONE NEVER SHOWED UP, THE TOW TRUCK DRIVER TOLD ROAD SIDE THAT THE DEALER DID NOT HAVE A DROP BOX FOR SERVICE, I KIND OF FIND THAT HARD TO BELIEVE, THIS HAS RUINED MY WHOLE HOLIDAY WEEKEND, I CANT GO ANYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339223June 20, 2010
ELECTRICAL SYSTEM, EQUIPMENT
SATURDAY AFTERNOON, 19 JUNE 2010. PARKED VEHICLE, COULD NOT TURN IGNITION SWITCH OFF. RAN THROUGH ALL THE GEARS AND BACK TO PARK, STILL THE SAME, COULD NOT TURN VEHICLE OFF. HAD TO LEAVE VEHICLE RUNNING WHILE I PHONED TO FIND A CHEVROLET DEALER THAT PROVIDED SAT. SERVICE - LUCKILY ONE IN THE JACX FL AREA. TOLD THEM OF PROBLEM AND WAS ADVISED TO BRING VEHICLE RIGHT AWAY SO THEY COULD REPAIR, WHICH THEY DID. WOULD ASSUME THAT THIS IS A KNOW PROBLEM WITH THE VEHICLE AS THEY HAD THE PART IN STOCK TO REPLACE RIGHT AWAY. MY EXPERIENCE HAS BEEN THAT IF IT IS A NEW/UNKNOWN PROBLEM THEY WILL NOT HAVE PART IN STOCK AND HAVE TO ORDER BEFORE MAKING REPAIRS. THIS IS A VERY SERIOUS SITUATION! HAD A DEALER NOT BEEN AVAILABLE ON A SAT. AFTERNOON, I HAVE NO IDEA WHAT I WOULD HAVE DONE. PROBABLY DISCONNECTED THE BATTERY IN HOPES OF SHUTTING DOWN THE ENGINE, WITHOUT HOPEFULLY DAMAGING THE COMPUTER MODULE. ANY WAY YOU LOOK AT IT THIS, IT IS NOT A GOOD SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335655June 10, 2010
INTERIOR LIGHTING
UPDATED TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. HE STATED THAT THE INTERIOR LIGHTS STAYED ON AND THAT THERE WAS NO MANUAL SWITCH TO OPERATE THE LIGHTS CAUSING THEM TO STAY ON AT ALL TIMES. THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THE CONTACT THAT IT WOULD BE TOO COSTLY TO REPAIR THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE 22,000. UPDATED 08/13/10. *LJ UPDATED 10/14/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333827May 29, 2010
SERVICE BRAKES, HYDRAULIC
WHEN GENTLY BRAKING TO A STOP THE RIGHT REAR WHEEL HAS A CLICKING OR CLUNKING SOUND, NOT HEARD WHEN APPLYING THE BRAKES HARD. MINOR PULSING CAN BE FELT IN THE BRAKE PEDAL. FIRST TRIP TO DEALER THEY FOUND NOTHING WRONG BUT TURNED THE DRUM AND THE PROBLEM WENT AWAY FOR A TIME. TWO MONTHS LATER PROBLEM IS BACK. THIS TIME DEALER REPORTED THEY TIGHTENED UP THE MUFFLER. MUFFLER IS ON LEFT SIDE OF VEHICLE, THE PROBLEM IS ON THE RIGHT. THE PROBLEM IS STILL THERE. OTHER HHR OWNERS REPORT SAME PROBLEM WITH THE SAME WHEEL. CHEVY DEALERS TELL US "THEY ALL DO IT". IT IS NOT CORRECT AND NEEDS TO BE RESOLVED. I PURCHASED THE VEHICLE WITH 10K MILES ON IT AND PROBLEM SURFACED SOON AFTER (NOT DOING IT AT PURCHASE). NOW HAS 19K MILES. 2009 HHR LT2. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331049May 18, 2010
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2009 GMC HHR-SS. WHILE DRIVING APPROXIMATE SPEEDS OF 65 MPH, THE CONTACT ATTEMPTED TO ADJUST HER SEAT AND WAS PINCHED BY THE SEAT BELT BUCKLE. THE BUCKLE DID NOT INJURE HER; HOWEVER, THERE WAS SOME MINOR DISCOMFORT. SHE WAS CONCERNED THAT IF A CHILD WERE IN THE SEAT, THEY COULD HAVE BEEN INJURED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327152April 23, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE WITHOUT INCIDENT AND SHUT OFF THE ENGINE. HE WAS ABLE TO CONTACT ONSTAR WHO ADVISED THE CONTACT TO RESTART THE ENGINE. UPON DOING SO, THE VEHICLE BEGAN TO ACCELERATE WITHOUT THE ACCELERATOR OR BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320756March 18, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS EXAMINING THE VEHICLE AND NOTICED THAT THE BATTERY HAD DIED. AFTER REPLACING THE BATTERY THE CONTACT NOTICED THAT THE SPEEDOMETER, ODOMETER, AND ELECTRONIC TRACTION CONTROL WOULD NO LONGER FUNCTION. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318243March 9, 2010
SERVICE BRAKES, HYDRAULIC
AT 18,000 MILE MY 2009 CHEVROLET HHR STARTED SHAKING AS THE BRAKES WERE APPLIED WHILE GOING DOWN A 5% MOUNTAIN GRADE. WITHIN A SHORT DISTANCE AFTER LEVELING OFF THE BRAKING RETURNED TO NORMAL. THIS OCCURRED SEVERAL MORE TIMES AND AT 24,000 MILE THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO HAVE THE BRAKES CHECKED. THE DIAGNOSIS WAS THAT THE ROTORS HAD OVER HEATED AND WARPED. AT 44,000 MILE THE VEHICLE STARTED SHAKING AGAIN AS THE BRAKES WERE APPLIED WHILE GOING DOWN A 5% MOUNTAIN GRADE. BRAKE PADS DO WEAR OUT. ROTORS DO NEED TO BE TURNED. VIOLENT SHAKING FROM ROTORS WARPING BECAUSE OF OVERHEATING IS NOT NORMAL. IT IS AN INDICATION THAT THE BRAKING SYSTEM MAY BE UNDERSIZED FOR THIS VEHICLE OR THAT INFERIOR PARTS ARE BEING USED. THE BRAKES HAVE NOT BEEN APPLIED EXCESSIVELY. THE VEHICLE IS NOT OVERLOADED. THE VEHICLE HAS NOT BEEN SUBJECT TO SUDDEN BRAKING. THE HIGH MILEAGE ON THE VEHICLE IS FROM FREEWAY DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292273November 16, 2009
ELECTRICAL SYSTEM
CAR HAS INTERMITTENT HEADLIGHT FAILURE, INTERIOR LIGHTS ON INSTRUMENTS AND RADIO DIM, GO COMPLETELY OUT AND THEN POP BACK ON. THIS HAPPENS RANDOMLY. I DRIVE TO WORK IN THE DARK AND THE LIGHTS HAVE GONE COMPLETELY OUT AND WILL NOT TURN ON WHEN IT RAINS AND THE LAW SAYS THEY SHOULD BE ON. TOOK TO THE DEALER AND THEY REPLACED PART OF THE WIRING. WHEN THIS DID NOT FIX THE PROBLEM I HAVE TAKEN THE CAR BACK A TOTAL OF 4 TIMES AND THE DEALER KEEPS TELLING ME THAT THEY CAN NOT DUPLICATE THE PROBLEM SO THERE IS NO PROBLEM OTHER THAN ME. GENERAL MOTORS CALLED ABOUT THE SERVICE I HAVE RECEIVED AND THEY CONTINUE TO DO NOTHING ABOUT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291887November 11, 2009
SERVICE BRAKES, HYDRAULIC
THIS IS THE THIRD BRAKE FAILURE IN THIS NEW CHEVY HHR. BRAKES STARTED FEELING SOFT. I WAS DOING 65 MPH ON A 4 LANE HIGHWAY (DENVER C470) AND NEEDED TO BRAKE HARD. BRAKES WERE SOFT AND THE CAR PULLED SHARPLY TO THE RIGHT - NEARLY TAKING ME INTO THE CAR BESIDE ME. THERE WERE NO DASHBOARD WARNING LIGHTS. HAD IT TOWED TO MEDVED CHEVY IN CASTLE ROCK, CO. THEY REPORT THE BRAKE FLUID WAS FULL. APPEARS TO HAVE AIR IN THE BRAKE LINE. THEY HAD ALREADY REPLACED THE MASTER CYLINDER AND BOTH FRONT CALIPERS. SERVICE MANAGER REPORTED THEY REALLY HAD NO IDEA OF WHAT WAS WRONG, BUT THEY REPLACED THE MODULATOR VALVE SINCE IT WAS THE ONLY REMAINING COMPONENT THEY HAD NOT REPLACED. IN NONE OF THE 3 FAILURES COULD THEY FIND EVIDENCE OF ANY FLUID LEAKS. HE SAID THEY HAD WORKED WITH GM ENGINEERING WHO COULD NOT OFFER ANY OTHER SOLUTIONS. I'M PERSONALLY VERY WORRIED ABOUT DRIVING THE VEHICLE AND WOULD ABSOLUTELY NOT LET MY WIFE OR ANYONE ELSE DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290354October 30, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
THIS A 2009 CHEVROLET HHR 2.2 LITER ENGINE 4CYL. DURING RUSH HOUR IN THE MORNING,IN CITY TRAFFIC I WAS GETTING IN TO THE FREEWAY FLOW I HAD TO STEP ON THE GAS PEDAL ON AN OFF, WHEN I NOTICE THE CAR GOT SLUGGISH AND WOULD NOT RESPOND TO THE AMOUNT OF REQUEST ON MY FOOT, I WAS LUCKY AND GOT OF THE FREEWAY THEN I NOTICED THE INFO ON THE INSTRUMENTATION PANEL WAS WARNING! "ENGINE POWER REDUCED", TURNED ENGINE OFF AND THE CAR STARED WORKING NORMALLY, THIS SAME THING HAPPENED AGAIN A WEEK LATER AND THEN SOONER UNTIL THE CAR HAD NO POWER AND FINALLY DID NOT START ANY MORE I HAD E DIAGNOSTICS READ OUT AND DESCRIBED "WRONG READINGS ON THE THROTTLE BODY" AND "WRONG GAS PEDAL POSITION," I REPLACED THE THROTTLE BODY A $400.00 PART DID NOT FIX IT THEN THE GAS PEDAL $90 DLLS PART, AND THAT FIXED IT! I' AM AN ELECTRICIAN FOR THE CITY,I WORKED IN THE ELECTRONICS MFG 25 YEARS, SO I ALWAYS WANT TO KNOW THE SOURCE OF PROBLEMS SO I DISASSEMBLED THE GAS PEDAL, AND FOUND THAT THE CARBON ON THE POTENTIOMETER WAS WARN OUT, SO I NOTICED THAT THE STEEL SWEEPERS WHERE ASSEMBLED BACKWARDS AND THEY WERE SCRAPING THE CARBON AWAY OF THE LITTLE PC BOARD PART NO.807819 THIS IS INSIDE THE GAS PEDAL ASSY. PART NO.GM 20757615 MANUFACTURED II 5 24/08 OTHER INFO ON THE PEDAL (6PV 933 902-02) THE ENCLOSURE HAS THE HELLA BRAND LOGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286162October 3, 2009
EXTERIOR LIGHTING
FAILURE OF BOTH HEADLIGHT LOW BEAMS IN NEW 2009 CHEVY HHR. FIRST TIME DRIVING THE CAR AT NIGHT, I NOTICED THAT I HAD NO LOW BEAMS. TOOK THE CAR TO MEDVED CHEVY IN CASTLE ROCK, CO WHO CONFIRMED THE FAILURE. SERVICE REPORTED "LOW BEAMS INOP; FOUND OPEN IN TURN SIGNAL SWITCH, REPLACED SWITCH". COPY OF SERVICE INVOICE AVAILABLE UPON REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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