Chevrolet Express Complaints (2007)

42 consumer complaints on file.

#10476485September 19, 2012
ENGINE, STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 CHEVROLET EXPRESS 2500. THE CONTACT STATED THAT HE NOTICED OIL LEAKING FROM THE VEHICLE. THE CONTACT FURTHER INSPECTED THE VEHICLE AND DISCOVERED THAT THE LEAK WAS COMING FROM THE COOLING COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THERE WAS A PIPE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 77,000. UPDATED 10/26/12 *CN THE CONSUMER STATED ALL 4 BRAKE ROTORS FAILED STATE INSPECTION. THE ROTORS WERE RUSTED. AT 97,000 MILES THE TRANSMISSION FAILED AFTER REPLACEMENT. ALL FOUR STEEL RIMS WERE HEAVILY RUSTED INSIDE AND OUT. COOLING LINE WAS REPLACED AS WELL AS ROTORS AND BRAKE PADS. UPDATED 11/08/2012 *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474783September 6, 2012
STEERING, SUSPENSION
2007 CHEVROLET EXPRESS CUTAWAY CHASSIS. CONSUMER STATES A SEVERE SHIMMY WHILE DRIVING *TGW THE CONSUMER STATED HE ENCOUNTERED A SEVERE SHIMMY ON A DOWN HILL, CURVED GOOD SURFACED HIGHWAY, WHILE TURNING LEFT ON A WINDING ROAD. AT THE TIME, THERE WAS LIGHT TO MODERATE BRAKE APPLICATION, AND THE TRANSMISSION WAS IN TOW MODE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458737May 16, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE VALVE STEM BROKE WHILE THE TIRE PRESSURE WAS BEING CHECKED. THIS OCCURRED DURING AN OIL CHANGE SERVICE. THE BROKEN VALVE STEM/TPMS SENSOR REQUIRED $82 TO REPAIR IT. I AM FILING THIS CLAIM ON BEHALF OF OUR CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436366November 18, 2011
ENGINE AND ENGINE COOLING
RADIATOR HOSE GETS DAMAGED WHEN RADIATOR FAN SHROUD TOUCHES IT REPEATEDLY THROUGH MOTOR VIBRATIONS. WE HAVE SEEN THIS ON TWO DIFFERENT VEHICLES (2007 AND 2010 MODELS) OF CHEVY EXPRESS VANS. 2010 VAN IS VIN #[XXX]. OUR MECHANIC EXPLAINED THIS TO US AND TOOK PHOTOS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421273August 24, 2011
FUEL SYSTEM, GASOLINE
I OWN 4 CHEVROLET EXPRESS 3500'S AND TWO OF THE FOUR HAVE LEAKING GAS TANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421272August 24, 2011
FUEL SYSTEM, GASOLINE
GAS TANK LEAKING. I OWN FOUR 2007 CHEVY EXPRESS 3500 AND TWO OF THE VEHICLES HAVE LEAKING GAS TANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403851May 31, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2007 CHEVROLET EXPRESS. THE CONTACT STATED HE WAS INVOLVED IN A CRASH WHILE DRIVING APPROXIMATELY 35 MPH AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED BUT THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. UPDATED 07/08/11*LJ UPDATED 07/22/11
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10402571May 24, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 CHEVEROLET EXPRESS. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH DOWN A STEEP GRADE ON A MOUNTAINOUS ROAD. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ABS WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE ABS LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE AND THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397338April 25, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 CHEVROLET EXPRESS G2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT STATED THAT HE APPLIED PRESSURE TO THE BRAKES AS THEY ABNORMALLY WENT TO THE FLOOR AND DID NOT STOP THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A BRAKE FLUID LEAK AND A HOLE IN THE BRAKE LINE. THE DEALER OFFERED NO ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392545March 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I GOT AN HUGE BANG AND JERK WHEN STARTING OFF FROM A STAND STILL. THE 2007 CHEVROLET EXPRESS 3500 WITH 6 LITRE ENGINE, ONLY HAD JUST 30,112 KM ON IT WHEN THIS FIRST STARTED TO HAPPEN. IT HAS NOT BEEN HEAVILY USED. NO TOWING OR HEAVY LOADS. IT CURRENTLY HAS 34088 KM ON THE TRUCK AND NOW DOES THE BANG AND JERK ALMOST EVERY TIME YOU START FROM A STAND STILL. RIGHT AFTER THAT FIRST TIME A RED CHECK ENGINE LIGHT ON DASHBOARD CAME ON. I BOUGHT AN INNOVA 3030 TO CHECK THE ERROR CODE. THE ERROR CODE WAS P0894 - I DID A SEARCH ON A SITE AND FOUND A NHTSA: ACTION NUMBER: 10021019 SERVICE BULLETIN NUMBER: 222381 FOR THIS CONDITION - SLIP CONDITION IN 2ND, 3RD, OR 4TH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369714December 8, 2010
WHEELS
MY 2007 CHEVY EXPRESS 2500 FRONT LEFT WHEEL HOUSING BURNED ITSELF OUT AND ALMOST FROZE UP THE WHEEL WITH NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341356July 3, 2010
AIR BAGS
THE AIR BAG LIGHT IN THE INSTRUMENT PANEL IS CONSTANTLY ON. THE PASSENGER AIR BAG STATUS LIGHT IS CONSTANTLY REPORTING NO PASSENGER, EVEN WITH AN ADULT PASSENGER SEATED. I HAVE PAID $100 FOR DIAGNOSTICS BY THE DEALERSHIP. THEY SAY THAT NONE OF THE AIR BAGS WILL DEPLOY IN CASE OF A COLLISION. THE DEALERSHIP SAYS THIS DEFECT IS NOT UNDER GM WARRANTY AND ESTIMATES THE REPAIR AT $1000. THIS CAR NEVER HAD ANY COLLISION. IT EVEN DOES NOT HAVE ANY DENT. DID YOU GET OTHER COMPLAINTS? IS THIS ACCEPTABLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294733December 7, 2009
FUEL SYSTEM, GASOLINE
FUEL TANK LEAKING AT THE SEAM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294014November 30, 2009
LATCHES/LOCKS/LINKAGES
REAR SIDE DOORS ON MY CHEVROLET EXPRESS VAN HAVE CORRODED TO THE POINT THEY WILL NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273055June 7, 2009
ELECTRONIC STABILITY CONTROL (ESC)
THE TRACTION CONTROL SYSTEM HAS BEGUN TO ACTUATE INTERMITTENTLY UNDER NORMAL DRIVING CONDITIONS. THE IMPROPER ENGAGEMENT OF THE TRACTION CONTROL SYSTEM IS USUALLY ACCOMPANIED BY AN ALARM AND FLASHING ABS WARNING LIGHT WHICH MAY OR MAY NOT RESET. THE VEHICLE WAS PURCHASED NEW IN DECEMBER OF 2006. THE SYSTEM FUNCTIONED CORRECTLY FOR THE FIRST TWO YEARS OF SERVICE AND THEN FAILED IN FEBRUARY OF 2009 WITHOUT WARNING. THE SYSTEM WILL ACTUATE EITHER WHILE DRIVING IN A STRAIGHT LINE OR MAKING TURNS ON DRY PAVEMENT. THE SEVERITY OF THE EVENT VARIES. SOMETIMES THE SYSTEM IS BRIEFLY ENGAGED WITHOUT SIGNIFICANT DISRUPTION TO THE VEHICLE DYNAMICS. AT OTHER TIMES, THE BRAKING IS APPLIED AGGRESSIVELY AND THE THROTTLE IS FULLY ATTENUATED. THIS CAN RESULT IN VARIOUS DANGEROUS BEHAVIORS SUCH AS VIOLENT LURCHING OF THE VEHICLE PULLING AWAY FROM A STOP LIGHT, LOSS OF POWER MERGING ONTO THE FREEWAY, SIGNIFICANT SLOWING OF THE VEHICLE BELOW LEGAL SPEEDS WHILE DRIVING DOWN A SURFACE ROAD OR FREEWAY AND COMPLETELY STOPPING IN INTERSECTIONS WHEN EITHER TURNING OR PROCEEDING ACROSS. THE VEHICLE HAS BEEN SERVICED THREE TIMES BY AN AUTHORIZED DEALER WITHOUT RESOLUTION OF THE PROBLEM. THE FIRST TIME THE SERVICE DEPARTMENT REPORTED THAT THEY ONLY READ A GENERAL FAULT CODE SO THEY UNDID AND RESECURED THE ELECTRICAL CONNECTORS TO THE ABS WHEEL SENSORS AND RESET THE FAULT CODES. THIS DID NOT FIX THE PROBLEM. THE SECOND TIME, THE DEALER REPLACED A SENSOR. THIS DID NOT FIX THE PROBLEM. THE THIRD TIME THE DEALER REPLACED THE CONTROL MODULE BUT THE PROBLEM IS STILL JUST AS BAD. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT HAS MADE THE VEHICLE UNSAFE TO USE. I AM AFRAID TO LET MY WIFE OR SON DRIVE IT ANYMORE. WHEN PULLING OUT OF OUR SUBDIVISION OR MAKING A LEFT HAND TURN IN AN INTERSECTION, I CANNOT BE CERTAIN IF THE VEHICLE IS GOING STOP UNEXPECTEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255815January 21, 2009
EXTERIOR LIGHTING
MOSTLY I HAVE BEEN NOTICING THAT MANY OF THE NEWER CARS (AMERICAN MADE) NO LONGER ARE USING YELLOW TURN SIGNALS AT THE REAR OF THE CARS. WHY IS THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246095October 20, 2008
SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2007 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT COULD NOT BE PULLED BACK OUT AFTER IT RETRACTED. HIS WIFE COULD NOT MOVE WHILE STRAPPED IN THE SEAT BELT. THERE WAS NO ROOM IN THE SEAT BELT; THEREFORE, SHE HAD TO RIDE IN THE VEHICLE WITHOUT BEING RESTRAINED. THE VEHICLE WAS TAKEN TO TWO DEALERS WITH OPPOSING OPINIONS. ONE DEALER STATED THAT HE WAS SUPPOSED TO PULL THE SEAT BELT OUT AND SHOULD BE ABLE TO HAVE "PLAY IN IT" AFTERWARDS. THE OTHER DEALER STATED THAT HE COULD DUPLICATE THE FAILURE AND THAT HE WAS NOT SUPPOSED TO HAVE "PLAY IN THE SEAT BELT". THE CURRENT MILEAGE WAS APPROXIMATELY 14,000 AND FAILURE MILEAGE WAS APPROXIMATELY 12,000. UPDATED 11/6/08 *CN UPDATED 11/10/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233610July 9, 2008
CHILD SEAT:TETHER: STRAP/WEBBING
I TOOK MY 2007 CHEVY EXPRESS 15 PASSENGER VAN TO THE DEALERSHIP THIS MORNING TO HAVE "STRONGER" TETHERS INSTALLED, ALSO ADDITIONAL TETHERS INSTALLED. I WAS TOLD THAT THERE WERE NO OTHER TETHERS THAT COULD BE INSTALLED. ALSO, I WAS TOLD THAT THEY DO NOT HAVE ANYTHING STRONGER THAN WHAT IS ALREADY IN OUR VEHICLE. FROM EVERYTHING I HAVE READ THE VEHICLE INSTALLED TETHERS ONLY HOLD UP TO 48 LBS. OUR CARSEAT ALONE IS 30 LBS AND MY TWO CHILDREN ARE 40 AND 30 LBS EACH. THAT TELLS ME THAT NEITHER OF THEM ARE GOING TO BE SAFE WITH THE TETHER SYSTEM IN THE EVENT OF A CRASH IN OUR VEHICLE. NOW WE HAVE ANOTHER BABY ON THE WAY AND THEY ARE TELLING ME THERE IS NO WAY TO INSTALL ANOTHER TETHER SYSTEM INTO OUR VAN. HOW DO YOU PICK WHICH CHILDREN ARE PROTECTED FROM BEING THROWN FROM THE VEHICLE AND WHICH ONES ARE NOT? I HAVE READ OVER AND OVER AGAIN THAT YOU SHOULD "CONTACT THE DEALER FOR HELP WITH TETHERS" AND MY DEALER ACTED LIKE HE DID NOT EVEN KNOW WHAT THEY WERE. HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230825June 12, 2008
STRUCTURE, EQUIPMENT
TL*THE CONTACT OWNS A 2007 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE SAFETY HANDLE ON THE VEHICLE, WHICH WAS USED TO ASSIST PASSENGERS ENTERING THE VEHICLE, LOOSENED FROM THE FRAME OF THE VEHICLE. THIS FAILURE OCCURRED AT LEAST 4-5 TIMES, BUT THE BAR DID NOT FULLY SEPARATE FROM THE VEHICLE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 16,000 AND FAILURE MILEAGE WAS APPROXIMATELY 11,000. UPDATED 07/15/08 *BF UPDATED 07/15/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205903October 16, 2007
AIR BAGS:FRONTAL
DRIVER BLACKED OUT AND VAN WENT DOWN 20FT EMBANKMENT AND HIT TREE AT APROX 40-45 MPH. AIR BAGS FAILED TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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