Chevrolet Express Complaints (2003)

101 consumer complaints on file.

#10556819December 20, 2013
SERVICE BRAKES
DRIVER A NOTICED LACK OF PRESSURE IN BRAKE PEDAL. THE BRAKE PEDAL WENT FULLY TO THE FLOOR AND RESULTED IN LESS BRAKING THAN EXPECTED. DRIVER REDUCED SPEED BY DOWNSHIFTING TO LOWER GEARS (AUTOMATIC TRANSMISSION) AND PULLED INTO FIRST AVAILABLE PARKING AREA. BY PUMPING THE BRAKES AND PULLING INTO AN UPHILL PARKING SPOT, DRIVER ACHIEVED ENOUGH BRAKING TO COME TO A FULL STOP WITHOUT USING THE EMERGENCY BRAKE. INSPECTION SHOWED A NEARLY FULL BRAKE RESERVOIR AND NO LEAKAGE FROM WHEEL CYLINDERS. FURTHER INSPECTION SHOWED LEAKING FLUID FROM BRAKE LINE ON LEFT SIDE UNDER THE DRIVERS SEAT AND ABOVE THE VEHICLE FRAME. IT SQUIRTED OUT FROM A CRACK IN A BRAKE LINE WHEN BRAKE PEDAL WAS PUMPED. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE VEHICLE WAS TOWED FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523793July 8, 2013
ENGINE
MY 2003 CHEVY EXPRESS 2500 CARGO VAN WAS IN EVENING RUSH HOUR STOP AND GO TRAFFIC. AFTER REDUCING MY SPEED TO 10 MPH THEN ATTEMPTING TO ACCELERATE. THE VEHICLE STALLED AND BEGAN TO IDLE ROUGH AND SHUT-OFF. I HAD TO PUT THE VEHICLE IN NEUTRAL AND RESTART IN THE MIDDLE OF THE INTERSTATE. I HAD TO CONTINUE TO SHIFT INTO NEUTRAL AND PRESS THE GAS TO PREVENT THE VEHICLE FROM SHUTTING OFF IN THE MIDDLE OF TRAFFIC. I HAD THE PLUGS AND WIRES CHANGE THE VERY NEXT DAY AND THE PROBLEM CONTINUED. THIS COULD HAVE TURNED INTO A MAJOR ACCIDENT WITH THE VEHICLE SHUTTING OFF IN THE MIDDLE OF TRAFFIC. THIS ISSUE SHOULD BE ADDRESSED AND AN IMMEDIATE RECALL NOTICE SHOULD BE PUT INTO EFFECT TO PREVENT A MAJOR ACCIDENT WHICH COULD LEAD TO A POSSIBLE FATALITY. THIS IS DANGEROUS! I'VE RESEARCHED THIS ISSUE AND HAVE FOUND MULTIPLE CHEVY EXPRESS OWNER'S WITH THE SAME CONCERN. GM SHOULD DO THE RIGHT THING FOR THE CUSTOMERS WHO SUPPORT THEIR BRAND AND PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493335January 17, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500. THE CONTACT STATED THAT FUEL WAS LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN AND THE MECHANIC ADVISED THAT THE RETURN AND DELIVERY FUEL LINES WOULD HAVE TO BE REPLACED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484524November 13, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT SHE NOTICED A LEAK UNDER THE VEHICLE WHEN SHE WOULD PUT REFUEL. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE FUEL FILLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD PAY A PORTION OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 126,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482191October 25, 2012
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE TRANSMISSION FAILED TO SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE CAUSE OF FAILURE WAS UNKNOWN. HOWEVER, THE TECHNICIAN STATED THAT THE MAF CENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE VEHICLE NEEDED THE CATALYTIC CONVERTERS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482034October 24, 2012
FUEL/PROPULSION SYSTEM
WHEN THE VEHICLE FUEL TANK IS FILLED, GAS FUMES ARE DETECTED AND SOME FUEL CAN BE SEEN ON THE BOTTOM OF THE TANK (A FEW DROPS OF FUEL). AS THE TANK CONTENTS LOWER THE SMELL AND LEAK GOES AWAY. AN ACCESS HOLE ON THE SIDE OF THE VAN REVEALS THAT THE TANK HAS A SMALL LEAK WHERE THE PLASTIC FILL NECK WAS BONDED TO THE TANK. THE STEEL FILL NECK AND RUBBER CONNECTION LOOK FINE. THIS IS A CONVERSION VAN W/O A LEFT HAND DOOR. THIS VEHICLE WAS BOUGHT FROM A SOUTHERN CLIMATE AREA AND IS ONLY RECENTLY BEEN BROUGHT TO A NORTHERN CLIMATE SO CORROSION IS NOT SUSPECTED. SINCE I SEE NO RECALL OR MANY COMPLAINTS, I AM LOOKING TO REPAIR OR REPLACE THE TANK. CURRENTLY LOOKING FOR A SEAL MATERIAL THAT COULD BE APPLIED TO THE LEAK AND THAT WORKS ON POLYURETHANE AND RESISTS FUEL. HAVE NOT FOUND ONE. THE VEHICLE IS WELL OUT OF WARRANTY BUT THIS DOES SEEM TO PRESENT A SAFETY ISSUE. SHORT TERM SOLUTION IS TO NOT FILL THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479318October 9, 2012
STRUCTURE:BODY
DURING A FAMILY OUTING WE WERE UNABLE TO CLOSE THE RIGHT REAR PASSENGER DOOR. EXPERIENCED DIFFICULTY CLOSING DOOR. AFTER SEVERAL ATTEMPTS, I NOTICED THE DOOR WAS NOT ALIGNED WITH THE BODY OF THE CAR WHICH PROHIBITED THE DOOR LATCH TO CONNECT AND CLOSE. THE DOOR WOULD NOT CLOSE SHUT COMPLETELY AND HAS SINCE KNOCKED WHILE DRIVING AND ALSO CREATES A SAFETY HAZARD FOR CHILDREN & ADULTS BECAUSE IT IS PRIMARY EXIT FOR THE REAR EXIT TO THE SIDEWALK FORCING PASSENGERS TO EXIT FROM THE REAR LEFT DOOR PASSENGER DOOR ONTO THE STREET TO ONCOMING TRAFFIC THAT CAN LEAD TO ACCIDENT, BODILY INJURY OR FATALITY. NO PRIOR MAINTENANCE INSTRUCTIONS OR SUGGESTED UPKEEP WAS DOCUMENTED IN THE BUYERS MANUAL WHICH CAME WITH THE VEHICLE THAT WOULD INDICATE POSSIBLE HINGE CORROSION OR RUSTING. POSSIBLE PIN DEFECT DETECTED BY CERTIFIED DEALER ON 10/7/2012, WHEN TAKEN IN FOR SAFETY RECALL ON FUEL FILLER PIPE RECALL 12166 CAMPAIGN ID#12V388. MULTIPLE COMPLAINT FOR HINGE/PINS HAVE BEEN DOCUMENTED IN COMPLAINTS ON SAFERCAR.ORG WEBSITE FOR 2003 CHEVY EXPRESS VAN. I BELIEVE THIS ISSUE SHOULD BE INVESTIGATED TO AVOID ACCIDENTAL DEATHS DUE TO INOPERABLE ACCESS TO SIDEWALK FROM THE LEFT REAR PASSENGER DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472768August 28, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE SEAT BELT BUCKLE ASSEMBLY BROKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SEAT BELT WAS WORKING UP TO SPECIFICATIONS. THE DEALER STATED THAT THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 03V050000 COMPONENT: SEAT BELTS:FRONT:BUCKLE ASSEMBLY. BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471856August 22, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT A SMALL AMOUNT OF FUEL CONTINUOUSLY LEAKED OUT OF THE FUEL TANK FILLER NECK IMMEDIATELY AFTER REFUELING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL FILLER NECK TUBE EXHIBITED RUST CORROSION. THE PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V388000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: FILLER PIPE AND CAP) HOWEVER THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470601August 14, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS CONVERSION VAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED A HOLE IN THE FUEL FILLER NECK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459328May 22, 2012
FUEL/PROPULSION SYSTEM
ON A FEW OCCASIONS PRIOR TO LOCATING A LEAK, I NOTICED A GASOLINE SMELL. FINALLY WHEN FILLING EARLIER THIS MONTH, I SAW A LOT OF LEAKING COMING OUT OF THE FUEL FILLER TUBE, BETWEEN THE METAL TUBE AND THE PLASTIC COVER SURROUNDING THE TUBE. WHEN I GOT HOME, I CUT OFF THE PLASTIC TUBE ABOUT HALFWAY AND FOUND A STATIC WIRE RUNNING THE LENGTH OF THE TUBE. EVERYWHERE, WHERE THIS WIRE TOUCHED TO METAL PIPE, IT WAS CORRODED COMPLETELY THROUGH. THE STATIC WIRE IS OF A DIFFERENT MATERIAL AND WAS NOT CORRODED. PRESENTLY I HAVE WRAPPED THE TUBE WITH A GASOLINE RESISTANT TAPE. BUT, I WILL HAVE TO REPLACE THE TUBE SOON. THE LOCAL DEALERSHIP HAS QUOTED APPROX. $241.00 WITHOUT INSTALLATION. ARE THERE OTHER INSTANCES LIKE THIS AND IS THERE A RECALL I'M NOT AWARE OF. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453725April 1, 2012
FUEL SYSTEM, GASOLINE
FOR SOMETIME, THERE WAS A SMELL OF GASOLINE WHEN FILLING THIS VAN, WHICH I JUST ATTRIBUTED TO A VAPOR RELEASE WHEN THE TANK WAS FULL. RECENTLY, I NOTICE GAS LEAKING UNDER THE VAN WHEN FILLING AT THE GAS STATION. THE GAS LEAKS IN AND AROUND THE BRAKE LINES. THIS VAN IS A 2003 CHEVROLET EXPRESS 1500 WITH LEFT HAND DOOR OPTION. THIS IS MY FAMILY VEHICLE AND IN RESEARCHING THIS PROBLEM FURTHER, I UNDERSTAND IT TO BE A KNOWN PROBLEM AND A DESIGN FLAW, WHERE THE FUEL FILL HOSE RUSTS. THIS NEEDS A RECALL WITH IMMEDIATE ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445925January 30, 2012
FUEL SYSTEM, GASOLINE
I WAS REFUELING MY VAN AND GAS STARTED POURING OUT FROM THE BOTTOM. AFTER LOOKING I DISCOVERED THE FUEL FILLER NECK WAS RUSTED THRU. THE VAN ONLY HAS 64K MILES. I REPLACED IT MYSELF AT THIS TIME. THERE WAS NO COLLISION DAMAGE....SIMPLY HEAVY CORROSION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443849January 15, 2012
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAVE A 2003 CHEVROLET EXPRESS VAN 2500 THAT THE PAINT JUST STARTED FALLING OFF IN LARGE FLAKES ON THE REAR AND SIDE DOORS, AND THE FRONT HOOD. I HAVE TRIED TOUCH UP PAINT TO TRY AND STOP THE PEELING, BUT IT HAS NOT HELPED.WHEN I WASH THE VEHICLE OR IT RAINS MAKES THE PROBLEM WORSEN BY FILLING UP POCKETS BEHIND THE PAINT. THIS IS A MY COMPANY VAN WHICH HAS DECAL LETTERING ON IT. THE FLAKING IS STARTING TO GET TO THE LETTERING. IF IT CONTINUES, I WILL LOOSE APPROX. $800.00 TO A $1000.00 IN DECAL LETTERING PLUS THE VAN LOOKS TERRIBLE FOR A COMPANY VAN. THE COLOR OF THE VAN IS WHITE. I HAVE NOTICED MANY GM CARS AROUND WHERE I LIVE THAT HAVE THIS PROBLEM. I NEVER REALLY NOTICED UNTIL MY VAN STARTED TO DO IT. MANY OF OUR CITY POLICE CARS WHERE I LIVE ARE WHITE GM PRODUCTS AND HAVE PAINT PEEL ON THEM.WHY IS GM NOT CORRECTING THIS ISSUE? WHAT CAN I DO TO GET THIS PROBLEM CORRECTED? I HAVE OTHER GM PRODUCTS I OWN. I AM NOT SURE IF I WILL PURCHASE ANOTHER DUE TO PROBLEMS SHOWING UP YEARS DOWN THE ROAD THAT SHOULD NOT EXIST IF THEIR PRODUCT IS A QUALITY PRODUCT AND GM STANDS BEHIND THEIR QUALITY OF WHAT THEY PRODUCE. NOW I AM FACED WITH THE COST OF A PAINT JOB AND THE COST OF RELETTERING THE VAN. THE SMARTER ANSWER MAY BE TO BUY ANOTHER VAN OF ANOTHER MAKE AND STAY AWAY FROM GM IF THEY CANNOT STAND BEHIND THEIR PRODUCT QUALITY. I HAVE READ TOO MANY ARTICLES ABOUT PAINT PEEL ON GM PRODUCTS SINCE INVESTIGATING THIS ISSUE. MANY SUGGEST SMALL CLAIMS COURTS BECAUSE GM WILL DO NOTHING ABOUT IT. NEED HELP IF THERE IS ANY SUGGESTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443143January 9, 2012
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500. THE CONTACT STATED THAT AFTER REFUELING, HE NOTICED AN OVERPOWERING FUEL ODOR. THE CONTACT FURTHER INSPECTED THE VEHICLE AND FOUND THAT THE FUEL TANK WAS LEAKING AND RUSTED. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED THE CONTACT THAT THE GASOLINE FILLER TUBE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. UPDATED 02/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441615December 29, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, FUEL SYSTEM, GASOLINE
2003 CHEVROLET EXPRESS FUEL FILLER PIPE LEAK: GAS FILLER TUBE RUSTED THROUGH AND GASOLINE LEAKED EVERY TIME I REFUELED. CORROSION HOLES CAUSED FUEL TO LEAK AND CREATING A FIRE HAZARD. THIS VAN HAS A LEFT SIDE REAR CARGO DOOR. THIS IS A SIMILAR COMPLAINT AS: ODI ID NUMBER : 10413214 *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439884December 14, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE FRONT DRIVER AND REAR SEAT BELTS WOULD NOT LATCH AND ONE OF THE REAR SEAT BELTS WAS COMPLETELY INOPERABLE. THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V558000 (SEAT BELTS). THE RECURRING FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,030 AND THE CURRENT MILEAGE WAS 65,040. UPDATED 01/20/12*LJ UPDATED 01/20/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413568July 19, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
GAS LEAKING FROM FUEL FILLER PIPE ONTO INSIDE OF WHEEL WELL AND GROUND. EXAMINATION REVEALS DESIGN OF PIPE ASSEMBLY (METAL PIPE INSIDE CORRUGATED PLASTIC TUBE), TRAPS CONDENSATION AND WATER AROUND METAL PIPE GUARANTEEING RUST AND LEAKS. MAY BE WORSE IN HIGH HUMIDITY REGIONS BUT SAME ASSEMBLY IS OPEN TO WATER SPLASHED UP FROM ROAD. THIS MAY ONLY OCCUR ON CARGO VANS WITH LEFT HAND DOOR OPTION. UPDATED 08/11/11 *BF *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413213July 17, 2011
SEAT BELTS
DRIVERS SEAT BELT BECAME STUCK AND I HAD TO LIMBO TO GET OUT OF MY EXPRESS CONVERSION VAN. I HAD TO BAG ON IT TO MAKE IT RELEASE. IT DOESN'T LATCH ANYMORE AND I NEED TO REPLACE THE BOTTOM SECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413214July 17, 2011
FUEL SYSTEM, GASOLINE
GAS FILLER TUBE RUSTED THROUGH AND GASOLINE LEAKED EVERY TIME I REFUELED. THIS WAS NOT A SMALL HOLE. THE METAL ON THE WHOLE TUBE BROKE DOWN CAUSING FUEL TO LEAK AND CREATING A FIRE HAZARD. UPDATED 08/11/11 *BF UPDATED 3/08/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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