Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11100162June 6, 2018
SEATS
SEAT MOVES AND CLANKS WHEN GOING OVER A BUMP OR RAILROAD TRACKS. CAN FEEL SEAT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100166June 6, 2018
ELECTRICAL SYSTEM, SEATS
DRIVERS SIDE HEATED SEAT SHUTS OFF AFTER ABOUT A MINUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099892June 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
OK SO I NEEDED A NEW CAR AND WENT AND ENDED UP AT A NICE LOOKING USED CAR LOT AND FINANCED A 2013 CHEVY CRUZE LT. SINCE PURCHASING THE CAR. (AT THIS MOMENT I'VE ONLY HAD THE CAR FOR 23 DAYS) I HAD THE CAR LOOKED OVER BY MY MECHANIC AND EVERYTHING LOOKED GOOD AND FINE. AND SINCE DAY 1 THESE ARE THE RECALLS THAT HAVE BEEN MADE ON THIS VEHICLE BUT NOT FOR MY VIN BUT IS HAPPENING WITH THE CAR IN ORDER FROM WHEN FIRST NOTICED. FIRST I WAS STOPPED AT A RED LIGHT AND THE CAR JERKED FORWARD AND HONESTLY SCARED ME AS IT FELT LIKE I HAD JUST BEEN HIT BY THE CAR BEHIND ME. ( WHICH WASNT THE CASE AS I GOT OUT TO CHECK). WELL THEN AFTER A FEW DAYS IM ON THE INTERSTATA AND DECIDED TO USE THE SPEED CONTROL, AT FIRST IT WAS JUST LIKE YOU WOULD EXPECT IT TO BE BUT AFTER NOT EVEN 5 MINUTES THE CAR STARTS ACTING LIKE IN TAPPING AND RELEASING THE GAS AND WILL NOT STOP UNLESS SPEED CONTROL IS TURNED OFF OR STOPPED. SO THEN I RUN OVER A NAIL AND GO TO REPLACE THE TIRE AND THE MECHANIC LOOKS OVER THE CAR AGAIN AND BRING AN OIL LEAK TO MY ATTTENTION FROM THE OIL PAN AND SHOWN VISIBLE OIL ON THE GASKET. (ALREADY UNDER MY LIMITED DEALER WARRANTY). SO SINCE THEN I HAVE CHECKED THE OIL EVERY DAY JUST TO BE SURE IM NOT RUNNING LOW AND IT WASNT LOW. WELL LIKE A WEEK LATER I MAKE A DRIVE I HAVE ACTUALLY MADE IN THIS CAR ABOUT 6 TIMES ALREADY TO HAVE LUNCH WITH A FRIEND AND WHEN I GET THERE TURN THE CAR OFF AND THEN THE FRIEND IS 10 MIN AWAY SO I RESTART THE CAR FOR THE AC. DIDNT HAVE THE CAR BACK ON FOR 2 MIN AND THE CAR STARTED BEEPING WITH ENGINE OVERHEAT WARNING. TURNED THE CAR OFF AND POPPED HOOD TO CHECK AND FROM THE OVERHEATING I GUESS THERE WAS PRESSURE ON THE HOSE IT JUST POPPED THE HOSE FROM THE CLAMP AND COOLANT WENT EVERY WHERE. HAD BEEN AWAY FROM THE CAR AND CAR WAS COOLED AND ADDED MORE COOLANT TO IT. AND EVERYTHING IS FINE. WELL THEN THE NEXT NIGHT OUT OF NO WHERE THE HEAD GASKET BLEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100090June 5, 2018
ENGINE
WHEN CAR IS RUNNING THERE IS A KNOCKING AND WHINING UNDER THE HOOD AND THEN WHEN DRIVING THE CAR JERKS OR BOGGLED DOWN LIKE IT'S ABOUT TO DIE. TODAY THE 'SERVICE STABILITRAK' LIGHT CAME ON AND THE CAR BECAME WORSE WITH THE JERKING AND WHEN AT A RED LIGHT THE CAR DIED. I RESTARTED THE CAR AND IT IS PUSH TO START BUT SOUNDED ALMOST FLOODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099547June 4, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. IN ORDER TO STOP THE VEHICLE, THE EMERGENCY BRAKE HAD TO BE APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (DAY'S CHEVROLET, 3693 COBB PARKWAY NW, ACWORTH, GA 30101, 678-269-6042) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,930. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099295June 2, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
2014 CHEVROLET CRUZE IS FLASHING TRACTION CONTROL LIGHT AND RADIO IS TURNING OFF INTERMITTENTLY WHILE IN MOTION. THIS STARTED AROUND MAY 1, 2018 AND NOW HAS OCCURRED ON 4 SEPARATE OCCASIONS. THERE ARE CURRENTLY NO RECALLS FOR THIS PROBLEM AND NEEDS TO BE ADDRESSED WITH GENERAL MOTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098943May 31, 2018
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 4 MPH, THE CRUISE CONTROL SEIZED AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS IN REVERSE. IN ORDER TO STOP THE VEHICLE, EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL. THE FAILURE OCCURRED SEVERAL YEARS AGO AND WAS TAKEN TO RILEY CHEVROLET BUICK GMC (2033 CHRISTY DR., JEFFERSON CITY, MO 65101). THE VEHICLE WAS DIAGNOSED AND REPAIRED, BUT THE SPECIFICS WERE NOT PROVIDED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED WITH A BRAKE MICRO VACUUM SWITCH FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098996May 31, 2018
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE CONTACT STATED THAT SIGNIFICANT PRESSURE WAS APPLIED TO THE BRAKE PEDAL; HOWEVER, THE CONTACT STILL REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. EARNHARDT CHEVROLET IN CHANDLER, ARIZONA WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11099022May 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
IT HAS BEEN A KNOWN ISSUE ALL OVER THE INTERNET THAT THE 2012 CRUISE HAS HAD A PROBLEM WITH ITS ELECTRICAL SYSTEM. ALONG WITH MYSELF MANY OTHERS HAVE NOTED THAT WHILE DRIVING THE CARS ELECTRICAL SYSTEM GOES OUT DISABLING THE POWER STEERING, RADIO, GAS, ANYTHING TIED IN WITH THE ELECTRICAL SYSTEM. THIS HAS CAUSED MANY ACCIDENTS AND HAS NEARLY CAUSED MY SIGNIFICANT OTHER AND MYSELF ON 3 SEPARATE OCCASIONS TO NEARLY RUN INTO A POLE OR DITCH. THIS IS A SAFETY HAZARD NOT ONLY TO THE DRIVER OF THE VEHICLE BUT TO OTHER VEHICLES OR PEDESTRIANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098741May 30, 2018
SERVICE BRAKES
BRAKES WORK ONE TIME FINE THEN THE NEXT IT WILL ALMOST PUT YOU THREW THE WINDOW .NO LOSS OF PETAL BUT SAME AMOUNT OF PRESSURE APPLIED TO PEDAL EVERYTIME AND RESULTING IN A NORMAL STOP TO A SHARP STOP.NEW ROTOR AND PAD 6 MONTHS AGO. TOOK IT TO THE SHOP WEAR THE BRAKE PADS AND THE ROTOR WERE REPLACED AND THEY SAID EVERYTHING AS FAR AS THE PADS AND ROTORS ARE GOOD ITS SOMETHING ELSE.(BRAKE BOASTER , BRAKE ASST, SWITCH) TALK DEALER AND THEY SAID IT NO A COVER PART IF IT A POWERTRAIN BRAKE BOOSTER OR BRAKE ASST SWITCH. EVERY EVERY DANGEROUS I WILL NOT LET MY FAMILY DRIVE THIS CAR UNTIL PROBLEM IS SOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098859May 30, 2018
ELECTRICAL SYSTEM
THE RADIO TURNS OFF AND ON AND WHEN IT TURNS OFF THE STEERING WHEEL LOCKS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098867May 30, 2018
AIR BAGS, AIR BAGS:SIDE/WINDOW
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE ENTERING VEHICLE, THE SIDE AIR BAGS DEPLOYED WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO GILCHRIST CHEVROLET BUICK GMC TACOMA (6014 S TACOMA WAY, TACOMA, WA 98409, (253) 777-3085) AND WAS INFORMED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098377May 29, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
I WAS DRIVING ON THE HIGHWAY ON MY WAY TO DROP OFF MY DAUGHTER TO THE BABYSITTER WHEN SUDDENLY MY STEERING WHEEL STARTED GETTING HARD AND THE CAR WOULDN'T RUN, I KEPT PUSHING THE GAS PETAL AND NOTHING, MY CAR WASN'T RUNNING. WHEN SUDDENLY THE CHECK ENGINE LIGHT STARTED BLINKING AND THE TRACTION CONTROL LIGHT AS WELL. THE CAR WAS OFF IN THE MIDDLE OF THE FREEWAY, LUCKILY THERE WAS TRAFFIC AND THE CARS WERE BARELY MOVING. UNTIL FINALLY I TURNED IT BACK ON AND CONTINUED DRIVING. THE FOLLOWING DAY WHEN I WAS LEAVING TO GO TO WORK MY CAR FELT HARD AND THE ENGINE WAS SHAKING RIDICULOUSLY AND I'D PUSH ON THE GAS PETAL ON THE CAR AND IT WOULDN'T DRIVE. I HAD TO LEAVE THE CAR AT HOME AND I WASN'T ABLE TO CALL THE DEALER BECAUSE IT WAS CLOSED DUE TO MEMORIAL DAY. MY CAR WON'T GO AND I'M WAITING TO SEE WHAT THE DEALER IS GOING TO TELL ME. KEEPING IN MIND THAT THE CAR WAS BRAND NEW OLDS WHEN I GOT IT OUT OF THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098242May 28, 2018
UNKNOWN OR OTHER
MY CAR JERKED A FEW TIMES BEFORE IT STOPPED IN MOVING TRAFFIC GOING 30 MILES AND WITHOUT WARNING EXCEPT CLICKING NOISES. I HAD MY THREE GRANDKIDS WITH ME. I COASTED TO GET OUT OF TRAFFIC. WAS TOLD MY TRANSMISSION WENT. II AM THE ONLY OWNER, 68,000 MILES ON MY CAR. I AM HIGHLY UPSET. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098261May 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, WHEELS
I'VE NOTICED A PROBLEM ELECTRICAL BECAUSE BLUETOOTH PAUSES DURING USE. WINDSHIELD WIPERS FLUID NOT REACHING WINDSHIELD. HORN STOPPED WORKING. KEY LOCK CONTROL STOPPED WORKING. ALL HAS TO DO WITH ELECTRICAL. NOTICED BROWN RUST ON INSIDE OF DRIVER SIDE BACK WHEEL. PASSENGER FRONT TIRE CONTINUES TO DEFLATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098309May 28, 2018
WHEELS
ROUTINE TIRE ROTATION PERFORMED BY CHEVROLET DEALER (SCHUMACHER CHEVROLET, LITTLE FALLS, NJ) ROTATED TIRE BUT FAILED TO REPROGRAM TPMS. THE TMPS SYSTEM IDENTIFIED SLOW LEAKS IN BOTH REAR TIRES BUT IN REALITY THE FRONT TIRES WERE FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098231May 27, 2018
FUEL/PROPULSION SYSTEM
THERE ARE GAS AND EXHAUST FUMES IN THE CABIN. THE CONDITION IS INTERMITTENT AND SUBTLE. THREE DIFFERENT GM SHOPS HAVE EXAMINED THE CAR IN 2018. ONE HAS WITNESSED THE GAS SMELL BUT NOTED THEY COULD NOT FIND THE SOURCE. THE OTHER TWO STATED THEY COULD NOT REPLICATE THE FUMES. WE FIRST NOTED ODORS WHEN THE CAR WAS PURCHASED IN 2014 BUT WE DID NOT REALIZE WHAT THEY WERE. THE CONDITION HAS INTENSIFIED RAISING OUR CONCERNS. WE HAVE ALSO BEGAN TO MAKE CONNECTION TO HEALTH ISSUES. OUR FAMILY'S HEALTH HAS BEEN AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097920May 25, 2018
ENGINE
THERE WAS A RECALL ON 2013-2014 CHEVY CRUZ TURBOS WITH CERTAIN VIN NUMBERS. I OWN A 2013 CHEVY CRUZE, WITH THE EXACT ENGINE (1.4L TURBO ENGINE). MY TURBO IS GOING (THE EXACT SAME ISSUE WITH THE RECALLED PART FOR THE OTHER CHEVY CRUZE'S), BUT MY VIN ISN'T INCLUDED IN THE RECALL. I WANTED TO REACH OUT TO SEE IF THE RECALL WASN'T EXPANSIVE ENOUGH. IT SEEMS STRANGE THAT MY LESS-THAN-60,000 MILE, 5 YEAR OLD CAR HAS THE EXACT SAME PROBLEM AS OTHER CARS BUILT WITH THE SAME ENGINE / YEAR, AND THAT THE PROBLEMS AREN'T RELATED. IT'S $1600 TO FIX, AND IF IT WAS A DEFECT FROM THE MANUFACTURER, THAT SEEMS LIKE AN UNFAIR AMOUNT TO PAY. THE ISSUE HASN'T INCAPACITATED THE CAR YET; IT WAS DIAGNOSED THROUGH A CHECK ENGINE LIGHT ON MY CAR WHEN I WAS GETTING A TIRE FIXED AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097157May 22, 2018
AIR BAGS:SIDE/WINDOW
AFTER I HAD STOPPED AT A RED LIGHT, I BEGAN TO START A LEFT TURN, WHEN I WAS IMPACTED BY A DISTRACTED DRIVER ON THE DRIVER'S SIDE. THE OTHER CAR HIT ME DIRECTLY ON THE DRIVER SIDE FRONT PANEL, CRUSHING BOTH DOORS, BENDING THE FRONT AXLE, AND TOTALING MY CAR. AS A RESULT OF THE IMPACT, MY HEAD HIT THE WINDOW, AND CAUSED IT TO SHATTER, GIVING ME A CONCUSSION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11097292May 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
DRIVING 70 MPH DOWN HIGHWAY,TURN TURN SIGNAL ON TO CHANGE LANES AND, LOSS OF POWER STEERING, RADIO SHUTS OFF AND SERVICE STABILITRAK LIGHT COMES ON. ALL HAPPENING SIMULTANEOUSLY. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE 1ST TIME I NEARLY RAN INTO A PARKED VEHICLE WHILE TURNING INTO A NEIGHBORHOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Cruze