Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11191245March 25, 2019
ENGINE, STEERING, UNKNOWN OR OTHER
THIS IS THE 2ND TIME IN 2 WEEKS I RUN IN TO SAME ISSUES DRIVER INFORMATION CENTER (DIC) DISPLAYED: (1) POWER STEERING ISSUES (2) TRACTION CONTROL (3) STIBILTRACK (4) RPM GAUGE GOES NUTS (5) OIL LEVEL ZEROES OUT THEN REAPPEARS (6) SPEED METER BLANK OUT (7) RADIO (MP3 USB PLAYER STOPS WORKING ) (8) HEAD LIGHT FLICKER (HIGH BEAMS LOOK LIKE LOW BEAMS AND LOW BEAMS LIKE DIMMERS (9) STEERING WHEEL VIBRATES AND GETS STIFF BUT STILL DRIVE ABLE (10) DOES THIS FOR 1HR TO 3 HR CAR ACTS NORMAL BUT GOES NUTS AND LOSE GAS AT A 2GAL EVERY 15 MIN NORMALLY IT LAST LONGER BUT THEN GOES BACK TO CLOSE TO WHERE IT WAS BEFORE THIS STATED DEALER REPLACED THE PCV VALE HEAD AS HE SAID IT HAD A AIR LEAK ??? MILE ON CAR 71,000 USED AS A PERSONAL CAR AND LAST 1 1/2 AS A LYFT CAR AND A PVT OFFICE WHEN I HAD TO WORK AS A SECURITY GURD AND HAD TO REMAIN IN CAR IN OPEN LOT IN MIDDLE OF WINTER STORM WITH NO HEAT ( 36 HR ON WITH A 100 MILE BACK AND FORTH TRIP TO SITE FOR A WEEKEND )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191342March 25, 2019
ELECTRICAL SYSTEM
CAR ENTERTAINMENT SYSTEM INTERMITTENTLY CUTS OUT WHILE DRIVING, ERROR MESSAGE WILL BRIEFLY FLASH ON SCREEN. THE PROBLEM WAS IDENTIFIED AS A FAULTY NEGATIVE BATTERY CABLE. THE SAME PROBLEM WAS PRESENT IN 2011-2015 CRUZE'S AND CHEVY ISSUED A SPECIAL COVERAGE ADJUSTMENT FOR THOSE MODEL YEARS. SEE BULLETIN 14311B. I EXPERIENCED THE EXACT SAME ISSUES, AND THE FIX BY THE MECHANIC WAS THE SAME FIX. WHY ISN'T CHEVY COVERING LATER MODEL YEARS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191497March 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
I HAD THE CAR FOR ALMOST 4 YEARS AND SOME WARRANTY HAS EXPIRED. NOW I'M EXPERIENCING LOTS OF PROBLEMS. FIRST IT WAS COOLANT LEAK, RADIATOR, WATER PUMP, THERMOSTAT AND NOW THE HEAD GASKET ARE OUT CALLED DEALERSHIP & GM AND THEY SAY THE CAN'T DO NOTHING ABOUT IT. CURRENTLY STILL PAYING FOR A FOR THE CAR AND HAVE NOT RECEIVED NO HELP FOR EITHER PARTIES MENTION ABOVE. I WILL LIKE TO KNOW IF THIS CAR IS IN THE LEMON LAW OR IF SOMEONE CAN HELP ME. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191512March 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
MULTIPLE DASH AND SYSTEM FAILURES RESULTING IN STALLS AND LOSS OF STEERING AND POWER. ESSENTIALLY LOCKING UP. VERY DANGEROUS CONDITIONS IN TRAFFIC. MOST RECENTLY DASH INDICATING ANTI-THIEF DETERRENT SYSTEM WARNING. THESE CONDITIONS HAVE HAPPENED OVER THE LAST FULL YEAR. DEALER DIAGNOSIS WAS NILL. I HAVE BEEN HAVING TO REVIEW PUBLIC VIDEOS FOR HELP. MAY OR MAY NOT BE A NEGATIVE CABLE BATTERY ISSUE BUT CHEVROLET HAS YET TO RECALL THIS! I AM FEARING FOR MY SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191084March 23, 2019
VISIBILITY/WIPER
RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191086March 23, 2019
VISIBILITY/WIPER
RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190975March 22, 2019
STEERING
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE PARKING THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED INTERMITTENTLY. AN INDEPENDENT MECHANIC REPAIRED THE POWER STEERING. THE DIAGNOSIS INFORMATION WAS NOT PROVIDED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 39,000. .*BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190495March 21, 2019
VISIBILITY/WIPER
DEFROST SWITCH/DOOR MOTOR GEARS ARE BROKEN CAUSING THE WINDSHIELD TO NOT BE ABLE TO DEFROST. DRIVING VISIBILITY IS SLIM TO NONE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190156March 20, 2019
ENGINE
HAVE HAD TO CHANGE OUT THE THERMOSTAT THREE (3) TIMES IN ONE YEAR (MARCH 2018 TO MARCH 2019).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190338March 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WENT OUT AND STARTED CAR UP. CAR WAS SHAKING AND SERVICE STABILITRAC AND SERVICE TRACTION CONTROL WERE ON THE DASH SCREEN. THIS HAPPENED BACK IN DECEMBER AS WELL AND THEN THE CAR EVENTUALLY STOPPED WORKING ALTOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189918March 19, 2019
ELECTRICAL SYSTEM
ALARM GOES OFF RANDOMLY SAYS THE BACK DRIVER DOOR IS OPEN WHEN IT'S NOT. ALSO CHIMES CONSTANTLY WHEN TRYING TO PUT BACK WINDOW DOWN. I'VE TAKE IT TO PLACES AND THEY SAY IT'S GONNA BE 300 DOLLARS. I FEEL I SHOULDN'T HAVE TO PAY FOR AN ISSUE THAT HAPPENED RANDOMLY AND IS HAPPENING TO MORE THAN JUST MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187469March 18, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I'VE NOTICED MY RADIO AND LIGHTS ON SCREEN GOES OUT WHILE I'M DRIVING SOMETIMES AND I THINK THAT'S AN ELECTRICAL PROBLEM AND COULD PROBABLY START FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189797March 18, 2019
ENGINE
I HAVE HAD A COOLANT LEAK AND HAVE HAD IT REPAIRED 5 TIMES SINCE I PURCHASED. REPAIRED AT SUBURBAN CHEVROLET IN EDEN PRARIE. NOW IT HAS TO HAPPEN AGAIN SO IT IS GOING BACK AND I HAVE HAD IT TOWED AND STILL OWE 800 OR SO CRAZY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187064March 15, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
WE HAVE HAD TO REPLACE THE ENTIRE DEF SYSTEM TWICE, REPLACED TWO KNOCK SENSORS, HAD TO REPLACE THE DIESEL PARTILEC SENSOR, AMONG MANY OTHER TIME BEING THE SHOP. THIS CAR HAS NOT RAN RIGHT SINCE WE BOUGHT IT. NOW, EVERYTIME WE START THE CAR AND BEGIN TO DRIVE IT, WE GET A WARNING ABOUT THE STABILTRAK NOT WORKING, THEN POWERSTEERING GOES OUT, AND ENTIRE CAR SHUTS DOWN AND GOES BLACK WHEN THE CAR IS POWERED OFF. THIS SEEMS TO BE A VERY COMMON ISSUE WITHIN THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187126March 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE VEHICLE TURNED OFF WITHOUT WARNING. THE CONTACT HAD TO PRESS THE START BUTTON TO GET THE VEHICLE TO DRIVE AGAIN. ON THREE DIFFERENT OCCASIONS, WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED TO 40 MPH. THE VEHICLE WAS TAKEN TO STARLING CHEVROLET (13155 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837) WHERE THEY REPLACED THE MOTOR, BUT THE FAILURE RECURRED. AFTER MULTIPLE TRIPS TO THE DEALER, THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED A COUPLE OF MONTHS LATER. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187169March 15, 2019
SERVICE BRAKES, WHEELS
TAMAKA RECALL SQUEAKY NOISE COMING FROM FRONT LEFT AXLE WHEN DRIVING VEHICLE ON HIGHWAY OR CITY STREET. FRONT BREAKS LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186938March 14, 2019
AIR BAGS
AIR BAG LIGHT ON. FOR NOW REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186674March 13, 2019
ENGINE
I WENT TO START THE CAR AND IT WOULD NOT START. TRIED A SECOND TIME AND IT STARTED WITH A WARNING THAT IT WAS IN "REDUCED ENGINE POWER". COULD NOT DRIVE THE CAR. PUT IT IN PARK, SHUT IT OFF. TRIED TO START IT AGAIN AND IT STARTED IN FULL ENGINE POWER BUT WITH THE CHECK ENGINE LIGHT ON. IT WAS RECENTLY SERVICED AT DENOOYER CHEVROLET IN KALAMAZOO MICHIGAN DUE TO THE SAME ISSUES, 3 TIMES PRIOR TO THIS. CAR HAS 70,000 MILES ON IT AND DOES NOT SEEM TO BE RELIABLE AT ALL WITH SAME ISSUE OCCURING SHORTLY AFTER "SERVICE/REPAIR". I WANT SOMETHING DONE ABOUT THIS. I DO NOT FEEL SAFE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185310March 13, 2019
EQUIPMENT, UNKNOWN OR OTHER
2011 CHEVROLET CRUZE. CONSUMER WRITES SEEKING INFORMATION ABOUT ANY RECALLS ISSUED FOR THIS VEHICLE. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186599March 13, 2019
ENGINE, WHEELS, SUSPENSION
TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. WHILE ACCELERATING, THE VEHICLE SHOOK. WILLIAMS CHEVROLET (2 AUTOMOTIVE BLVD, RT. 40, ELKTON, MD 21921, (443) 406-1065) ASKED THE CONTACT TO BRING THE VEHICLE IN, BUT THE CONTACT DECLINED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT WANT THE VEHICLE AND IT WAS REPOSSESSED BY THE BANK. THE FAILURE MILEAGE WAS 2,000. *TT CONSUMER HAD 2 FLAT BLOW-OUTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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